<br />
Online at www.postaltechnologyinternational.com<br />
March 2011<br />
<br />
<br />
<br />
<br />
<br />
INTERVIEW<br />
Patrick R. Donahoe, the new US<br />
Postmaster General, reveals his<br />
plans for a return to profit<br />
HOT STUFF<br />
We pick the top 10 innovations<br />
for success in 2011<br />
SWISS FOCUS<br />
Bucking the trend, Swiss Post<br />
continues to operate in the black<br />
<br />
<br />
<br />
<br />
Automation<br />
FALLING VOLUMES DEMAND GREATER<br />
FINANCIAL AND LOGISTICAL EFFICIENCY<br />
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!<br />
! <br />
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&<a title="Postal Technology International - March 2011 page 1" href="http://viewer.zmags.com/publication/02a2a8ed?page=1">Online at www.postaltechnologyinternational.comM</a> Online at www.postaltechnologyinternational.comM<a title="Postal Technology International - March 2011 page 2" href="http://viewer.zmags.com/publication/02a2a8ed?page=2"> ! ! 70 SeriesWhen every sec</a> ! ! 70 SeriesWhen every sec<a title="Postal Technology International - March 2011 page 3" href="http://viewer.zmags.com/publication/02a2a8ed?page=3">40Cover storyMan vs machinePostal volumes may </a> 40Cover storyMan vs machinePostal volumes may <a title="Postal Technology International - March 2011 page 4" href="http://viewer.zmags.com/publication/02a2a8ed?page=4">REDUCE WASTE,IMPROVE PRODUCTIVITY</a> REDUCE WASTE,IMPROVE PRODUCTIVITY<a title="Postal Technology International - March 2011 page 5" href="http://viewer.zmags.com/publication/02a2a8ed?page=5">FEAFTOUREWHOERADEditorialEditor And</a> FEAFTOUREWHOERADEditorialEditor And<a title="Postal Technology International - March 2011 page 6" href="http://viewer.zmags.com/publication/02a2a8ed?page=6">4NEWS UPDATEDeutsche Post DHLconside</a> 4NEWS UPDATEDeutsche Post DHLconside<a title="Postal Technology International - March 2011 page 7" href="http://viewer.zmags.com/publication/02a2a8ed?page=7">NEWS UPDATE 5</a> NEWS UPDATE 5<a title="Postal Technology International - March 2011 page 8" href="http://viewer.zmags.com/publication/02a2a8ed?page=8">COGNEX CORPORATION PRESENTS THE DATAMAN 500 BARCO</a> COGNEX CORPORATION PRESENTS THE DATAMAN 500 BARCO<a title="Postal Technology International - March 2011 page 9" href="http://viewer.zmags.com/publication/02a2a8ed?page=9">NEWS UPDATE 7Swiss Post partners with Nightli</a> NEWS UPDATE 7Swiss Post partners with Nightli<a title="Postal Technology International - March 2011 page 10" href="http://viewer.zmags.com/publication/02a2a8ed?page=10">X-Act technology:the road for the futureEvery </a> X-Act technology:the road for the futureEvery <a title="Postal Technology International - March 2011 page 11" href="http://viewer.zmags.com/publication/02a2a8ed?page=11">NEWS UPDATE 9Modernisationfunding for LaPos</a> NEWS UPDATE 9Modernisationfunding for LaPos<a title="Postal Technology International - March 2011 page 12" href="http://viewer.zmags.com/publication/02a2a8ed?page=12">10 NEWS UPDATEPostage-paid greeting cards</a> 10 NEWS UPDATEPostage-paid greeting cards<a title="Postal Technology International - March 2011 page 13" href="http://viewer.zmags.com/publication/02a2a8ed?page=13">Understanding yourrequirements andimagining tom</a> Understanding yourrequirements andimagining tom<a title="Postal Technology International - March 2011 page 14" href="http://viewer.zmags.com/publication/02a2a8ed?page=14">`</a> `<a title="Postal Technology International - March 2011 page 15" href="http://viewer.zmags.com/publication/02a2a8ed?page=15">future is at our doorstep, as far as thepostal w</a> future is at our doorstep, as far as thepostal w<a title="Postal Technology International - March 2011 page 16" href="http://viewer.zmags.com/publication/02a2a8ed?page=16">14TraDE seCRets </a> 14TraDE seCRets <a title="Postal Technology International - March 2011 page 17" href="http://viewer.zmags.com/publication/02a2a8ed?page=17">Delivering the future of postal technology</a> Delivering the future of postal technology<a title="Postal Technology International - March 2011 page 18" href="http://viewer.zmags.com/publication/02a2a8ed?page=18">16CONSULTANCY CORNERINGEMAR PERSSON DEREK OSBO</a> 16CONSULTANCY CORNERINGEMAR PERSSON DEREK OSBO<a title="Postal Technology International - March 2011 page 19" href="http://viewer.zmags.com/publication/02a2a8ed?page=19">Delivering the future of postal technology</a> Delivering the future of postal technology<a title="Postal Technology International - March 2011 page 20" href="http://viewer.zmags.com/publication/02a2a8ed?page=20">Delivering the future of postal technology“I </a> Delivering the future of postal technology“I <a title="Postal Technology International - March 2011 page 21" href="http://viewer.zmags.com/publication/02a2a8ed?page=21">“I have come to POST-EXPO to keepin touch with t</a> “I have come to POST-EXPO to keepin touch with t<a title="Postal Technology International - March 2011 page 22" href="http://viewer.zmags.com/publication/02a2a8ed?page=22">20IntervIew</a> 20IntervIew<a title="Postal Technology International - March 2011 page 23" href="http://viewer.zmags.com/publication/02a2a8ed?page=23">IntervIew 21ClimmouNEW US POSTMASTER GHAS A M</a> IntervIew 21ClimmouNEW US POSTMASTER GHAS A M<a title="Postal Technology International - March 2011 page 24" href="http://viewer.zmags.com/publication/02a2a8ed?page=24">22 INTERVIEWtake on some debt.</a> 22 INTERVIEWtake on some debt.<a title="Postal Technology International - March 2011 page 25" href="http://viewer.zmags.com/publication/02a2a8ed?page=25">specific areas. It has long been an acceptedaddre</a> specific areas. It has long been an acceptedaddre<a title="Postal Technology International - March 2011 page 26" href="http://viewer.zmags.com/publication/02a2a8ed?page=26">24 INTERVIEW have the ability to prov</a> 24 INTERVIEW have the ability to prov<a title="Postal Technology International - March 2011 page 27" href="http://viewer.zmags.com/publication/02a2a8ed?page=27">Deliverresults.The world’s largest mailers d</a> Deliverresults.The world’s largest mailers d<a title="Postal Technology International - March 2011 page 28" href="http://viewer.zmags.com/publication/02a2a8ed?page=28">0206TOP Ten innovations would it be too ex</a> 0206TOP Ten innovations would it be too ex<a title="Postal Technology International - March 2011 page 29" href="http://viewer.zmags.com/publication/02a2a8ed?page=29">Neopost Business ReplyMail Accounting systemNe</a> Neopost Business ReplyMail Accounting systemNe<a title="Postal Technology International - March 2011 page 30" href="http://viewer.zmags.com/publication/02a2a8ed?page=30">Mail and logistics automationhas never been so e</a> Mail and logistics automationhas never been so e<a title="Postal Technology International - March 2011 page 31" href="http://viewer.zmags.com/publication/02a2a8ed?page=31">TOP TEN INNOVATIONS 29Escher MobileRiposte</a> TOP TEN INNOVATIONS 29Escher MobileRiposte<a title="Postal Technology International - March 2011 page 32" href="http://viewer.zmags.com/publication/02a2a8ed?page=32">30 TOP TEN INNOVATIONSPrime Vision Proces</a> 30 TOP TEN INNOVATIONSPrime Vision Proces<a title="Postal Technology International - March 2011 page 33" href="http://viewer.zmags.com/publication/02a2a8ed?page=33">Royal Mailcloud computingThere’s an irony in t</a> Royal Mailcloud computingThere’s an irony in t<a title="Postal Technology International - March 2011 page 34" href="http://viewer.zmags.com/publication/02a2a8ed?page=34">32 TOP TEN INNOVATIONSPitney Bowes VollyVoll</a> 32 TOP TEN INNOVATIONSPitney Bowes VollyVoll<a title="Postal Technology International - March 2011 page 35" href="http://viewer.zmags.com/publication/02a2a8ed?page=35">Some things arebuilt not to break...No </a> Some things arebuilt not to break...No <a title="Postal Technology International - March 2011 page 36" href="http://viewer.zmags.com/publication/02a2a8ed?page=36">34Supplier IntervIewNot better –but differe</a> 34Supplier IntervIewNot better –but differe<a title="Postal Technology International - March 2011 page 37" href="http://viewer.zmags.com/publication/02a2a8ed?page=37">Eddy Thanstechnology and the other would be to</a> Eddy Thanstechnology and the other would be to<a title="Postal Technology International - March 2011 page 38" href="http://viewer.zmags.com/publication/02a2a8ed?page=38">36 SUPPLIER INTERVIEWmeans that all the</a> 36 SUPPLIER INTERVIEWmeans that all the<a title="Postal Technology International - March 2011 page 39" href="http://viewer.zmags.com/publication/02a2a8ed?page=39"> Mail, Money, Mobile & More Moving </a> Mail, Money, Mobile & More Moving <a title="Postal Technology International - March 2011 page 40" href="http://viewer.zmags.com/publication/02a2a8ed?page=40">38FInancIal servicesbankingon the postDivers</a> 38FInancIal servicesbankingon the postDivers<a title="Postal Technology International - March 2011 page 41" href="http://viewer.zmags.com/publication/02a2a8ed?page=41"> fair and optimum value for the post</a> fair and optimum value for the post<a title="Postal Technology International - March 2011 page 42" href="http://viewer.zmags.com/publication/02a2a8ed?page=42">40Postal AutomAtionIllustration by Magictorch</a> 40Postal AutomAtionIllustration by Magictorch<a title="Postal Technology International - March 2011 page 43" href="http://viewer.zmags.com/publication/02a2a8ed?page=43">Postal automation 41Man vs machinePostal </a> Postal automation 41Man vs machinePostal <a title="Postal Technology International - March 2011 page 44" href="http://viewer.zmags.com/publication/02a2a8ed?page=44">42 PostAl AutoMAtion Automation may have </a> 42 PostAl AutoMAtion Automation may have <a title="Postal Technology International - March 2011 page 45" href="http://viewer.zmags.com/publication/02a2a8ed?page=45">TOGETHER,WE DELIVERTOGETHER,WE DELIVER</a> TOGETHER,WE DELIVERTOGETHER,WE DELIVER<a title="Postal Technology International - March 2011 page 46" href="http://viewer.zmags.com/publication/02a2a8ed?page=46">NeverstopcreatingSomewhere there’s a destina</a> NeverstopcreatingSomewhere there’s a destina<a title="Postal Technology International - March 2011 page 47" href="http://viewer.zmags.com/publication/02a2a8ed?page=47">Postal AutomAtion 45full scans of the f</a> Postal AutomAtion 45full scans of the f<a title="Postal Technology International - March 2011 page 48" href="http://viewer.zmags.com/publication/02a2a8ed?page=48">46 Postal AutomAtiondivisional board of</a> 46 Postal AutomAtiondivisional board of<a title="Postal Technology International - March 2011 page 49" href="http://viewer.zmags.com/publication/02a2a8ed?page=49"> Join us at Ce AT 20112-6 </a> Join us at Ce AT 20112-6 <a title="Postal Technology International - March 2011 page 50" href="http://viewer.zmags.com/publication/02a2a8ed?page=50">48COnferenCe RepoRtThe future forparcels </a> 48COnferenCe RepoRtThe future forparcels <a title="Postal Technology International - March 2011 page 51" href="http://viewer.zmags.com/publication/02a2a8ed?page=51">CONFERENCE REPORT 49Containing costs w</a> CONFERENCE REPORT 49Containing costs w<a title="Postal Technology International - March 2011 page 52" href="http://viewer.zmags.com/publication/02a2a8ed?page=52">50 CONFERENCE REPORTfulfilment – all of </a> 50 CONFERENCE REPORTfulfilment – all of <a title="Postal Technology International - March 2011 page 53" href="http://viewer.zmags.com/publication/02a2a8ed?page=53">$+RSSHU/RDGHU0DNHVWKHKDUGZRUNHDV\5HGXFHGPDQQL</a> $+RSSHU/RDGHU0DNHVWKHKDUGZRUNHDV\5HGXFHGPDQQL<a title="Postal Technology International - March 2011 page 54" href="http://viewer.zmags.com/publication/02a2a8ed?page=54">0502Switzerland FocusSuccessand profitDespit</a> 0502Switzerland FocusSuccessand profitDespit<a title="Postal Technology International - March 2011 page 55" href="http://viewer.zmags.com/publication/02a2a8ed?page=55">Switzerland Focus 53</a> Switzerland Focus 53<a title="Postal Technology International - March 2011 page 56" href="http://viewer.zmags.com/publication/02a2a8ed?page=56">54 SwiTzerland Focusprovides users with</a> 54 SwiTzerland Focusprovides users with<a title="Postal Technology International - March 2011 page 57" href="http://viewer.zmags.com/publication/02a2a8ed?page=57"> Turn upyour[DELIVERYPOINT] OCR readra</a> Turn upyour[DELIVERYPOINT] OCR readra<a title="Postal Technology International - March 2011 page 58" href="http://viewer.zmags.com/publication/02a2a8ed?page=58">56Supplier intervieWSystem From the comf</a> 56Supplier intervieWSystem From the comf<a title="Postal Technology International - March 2011 page 59" href="http://viewer.zmags.com/publication/02a2a8ed?page=59">Supplier IntervIew 57with optimising or</a> Supplier IntervIew 57with optimising or<a title="Postal Technology International - March 2011 page 60" href="http://viewer.zmags.com/publication/02a2a8ed?page=60">58PRODUCTS AND SERVICESINCREASED SORTING</a> 58PRODUCTS AND SERVICESINCREASED SORTING<a title="Postal Technology International - March 2011 page 61" href="http://viewer.zmags.com/publication/02a2a8ed?page=61">PRODUCTS AND SERVICES 59</a> PRODUCTS AND SERVICES 59<a title="Postal Technology International - March 2011 page 62" href="http://viewer.zmags.com/publication/02a2a8ed?page=62">60PRODUCTS AND SERVICESSuperior SortingH</a> 60PRODUCTS AND SERVICESSuperior SortingH<a title="Postal Technology International - March 2011 page 63" href="http://viewer.zmags.com/publication/02a2a8ed?page=63">PRODUCTS AND SERVICES61Cost CutterAn eleg</a> PRODUCTS AND SERVICES61Cost CutterAn eleg<a title="Postal Technology International - March 2011 page 64" href="http://viewer.zmags.com/publication/02a2a8ed?page=64">62PRODUCTS AND SERVICESFast workerVision</a> 62PRODUCTS AND SERVICESFast workerVision<a title="Postal Technology International - March 2011 page 65" href="http://viewer.zmags.com/publication/02a2a8ed?page=65">PRODUCTS AND SERVICES63HigH-speed sorting</a> PRODUCTS AND SERVICES63HigH-speed sorting<a title="Postal Technology International - March 2011 page 66" href="http://viewer.zmags.com/publication/02a2a8ed?page=66">64PRODUCTS AND SERVICESThe peak of parcel</a> 64PRODUCTS AND SERVICESThe peak of parcel<a title="Postal Technology International - March 2011 page 67" href="http://viewer.zmags.com/publication/02a2a8ed?page=67">developed an Ethernet Powerlink interface for tra</a> developed an Ethernet Powerlink interface for tra<a title="Postal Technology International - March 2011 page 68" href="http://viewer.zmags.com/publication/02a2a8ed?page=68">66PRODUCTS AND SERVICESREMOTE LOCKER MANA</a> 66PRODUCTS AND SERVICESREMOTE LOCKER MANA<a title="Postal Technology International - March 2011 page 69" href="http://viewer.zmags.com/publication/02a2a8ed?page=69">PRODUCTS AND SERVICES67temperature under C</a> PRODUCTS AND SERVICES67temperature under C<a title="Postal Technology International - March 2011 page 70" href="http://viewer.zmags.com/publication/02a2a8ed?page=70">68PRODUCTS AND SERVICESWhat is sortable?</a> 68PRODUCTS AND SERVICESWhat is sortable?<a title="Postal Technology International - March 2011 page 71" href="http://viewer.zmags.com/publication/02a2a8ed?page=71">PRODUCTS AND SERVICES69No surpriseAchievi</a> PRODUCTS AND SERVICES69No surpriseAchievi<a title="Postal Technology International - March 2011 page 72" href="http://viewer.zmags.com/publication/02a2a8ed?page=72">70PRODUCTS AND SERVICESAddition sumsWhat</a> 70PRODUCTS AND SERVICESAddition sumsWhat<a title="Postal Technology International - March 2011 page 73" href="http://viewer.zmags.com/publication/02a2a8ed?page=73">SOSi – letter sorting simulationenvironment, en</a> SOSi – letter sorting simulationenvironment, en<a title="Postal Technology International - March 2011 page 74" href="http://viewer.zmags.com/publication/02a2a8ed?page=74">72PRODUCTS AND SERVICESOn the right track</a> 72PRODUCTS AND SERVICESOn the right track<a title="Postal Technology International - March 2011 page 75" href="http://viewer.zmags.com/publication/02a2a8ed?page=75">PRODUCTS AND SERVICES73Hands-off managemen</a> PRODUCTS AND SERVICES73Hands-off managemen<a title="Postal Technology International - March 2011 page 76" href="http://viewer.zmags.com/publication/02a2a8ed?page=76">74PRODUCTS AND SERVICES </a> 74PRODUCTS AND SERVICES <a title="Postal Technology International - March 2011 page 77" href="http://viewer.zmags.com/publication/02a2a8ed?page=77">PRODUCTS AND SERVICES75Cut waste, improve </a> PRODUCTS AND SERVICES75Cut waste, improve <a title="Postal Technology International - March 2011 page 78" href="http://viewer.zmags.com/publication/02a2a8ed?page=78">76PRODUCTS AND SERVICESIn full swIngSta</a> 76PRODUCTS AND SERVICESIn full swIngSta<a title="Postal Technology International - March 2011 page 79" href="http://viewer.zmags.com/publication/02a2a8ed?page=79">delivering efficiencyMy truck is jam packed</a> delivering efficiencyMy truck is jam packed<a title="Postal Technology International - March 2011 page 80" href="http://viewer.zmags.com/publication/02a2a8ed?page=80">78 INNOVATIONSthe smarter way to ProCess P</a> 78 INNOVATIONSthe smarter way to ProCess P<a title="Postal Technology International - March 2011 page 81" href="http://viewer.zmags.com/publication/02a2a8ed?page=81">INNOVATIONS 79Product develoPment for incr</a> INNOVATIONS 79Product develoPment for incr<a title="Postal Technology International - March 2011 page 82" href="http://viewer.zmags.com/publication/02a2a8ed?page=82">80POST-IT NOTEA dog’s lifeCrOss, CrOssEr, A</a> 80POST-IT NOTEA dog’s lifeCrOss, CrOssEr, A<a title="Postal Technology International - March 2011 page 83" href="http://viewer.zmags.com/publication/02a2a8ed?page=83"> BRAINS INMATERIAL HANDLINGFLEXIBLE AND</a> BRAINS INMATERIAL HANDLINGFLEXIBLE AND<a title="Postal Technology International - March 2011 page 84" href="http://viewer.zmags.com/publication/02a2a8ed?page=84">E10001-PA-Z3-V1-7600How does any shipment get t</a> E10001-PA-Z3-V1-7600How does any shipment get t