<br />
*<br />
PLUS: Readers pick the best bankers in Philadelphia<br />
<br />
March 2011<br />
<br />
A second bankruptcy<br />
during his second stint<br />
as CEO put this foam<br />
manufacturer<br />
back on solid<br />
ground<br />
<br />
the<br />
ressisliuenecy<br />
<br />
leadership<br />
under<br />
fire 7 deadly mistakes<br />
CEOs must avoid in a crisis<br />
healthy<br />
business<br />
How Alan B. Miller built<br />
a $5 billion healthcare giant<br />
<br />
<br />
<br />
clout<br />
is out<br />
Does your company's<br />
power structure<br />
squash innovation?<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
John G. “Jack” Johnson Jr.<br /><a title="PCEO.03.11.pdf page 1" href="http://viewer.zmags.com/publication/02efeb6d?page=1">* PLUS: Readers pick the best bankers i</a> * PLUS: Readers pick the best bankers i<a title="PCEO.03.11.pdf page 2" href="http://viewer.zmags.com/publication/02efeb6d?page=2">“Ambition, not drive or hard work, is the foundat</a> “Ambition, not drive or hard work, is the foundat<a title="PCEO.03.11.pdf page 3" href="http://viewer.zmags.com/publication/02efeb6d?page=3">contentsMARCH 2011 : VOLUME 2 : NUMBER 3in e</a> contentsMARCH 2011 : VOLUME 2 : NUMBER 3in e<a title="PCEO.03.11.pdf page 4" href="http://viewer.zmags.com/publication/02efeb6d?page=4">Spring Mill Corp Center, 1100 E. Hector Street, S</a> Spring Mill Corp Center, 1100 E. Hector Street, S<a title="PCEO.03.11.pdf page 5" href="http://viewer.zmags.com/publication/02efeb6d?page=5">AztecSCEO-PA:Layout 1 2/3/11 10:25 AM Page 1</a> AztecSCEO-PA:Layout 1 2/3/11 10:25 AM Page 1<a title="PCEO.03.11.pdf page 6" href="http://viewer.zmags.com/publication/02efeb6d?page=6">6 Philadelphia SmartCEOsceneAB</a> 6 Philadelphia SmartCEOsceneAB<a title="PCEO.03.11.pdf page 7" href="http://viewer.zmags.com/publication/02efeb6d?page=7">surf </a> surf <a title="PCEO.03.11.pdf page 8" href="http://viewer.zmags.com/publication/02efeb6d?page=8">quick takesA Q&A with Nilda I. Ruiz, president </a> quick takesA Q&A with Nilda I. Ruiz, president <a title="PCEO.03.11.pdf page 9" href="http://viewer.zmags.com/publication/02efeb6d?page=9">made right here in Philly HOMEGROWNbest footfo</a> made right here in Philly HOMEGROWNbest footfo<a title="PCEO.03.11.pdf page 10" href="http://viewer.zmags.com/publication/02efeb6d?page=10">CEO forumBy Rachel Cierisay yes to less stres</a> CEO forumBy Rachel Cierisay yes to less stres<a title="PCEO.03.11.pdf page 11" href="http://viewer.zmags.com/publication/02efeb6d?page=11">by the numbers In an infor</a> by the numbers In an infor<a title="PCEO.03.11.pdf page 12" href="http://viewer.zmags.com/publication/02efeb6d?page=12">CEO forumBy Rachel Cierilost in translationA</a> CEO forumBy Rachel Cierilost in translationA<a title="PCEO.03.11.pdf page 13" href="http://viewer.zmags.com/publication/02efeb6d?page=13">JOHN TURNER,CEO, CorporateSynergies Group </a> JOHN TURNER,CEO, CorporateSynergies Group <a title="PCEO.03.11.pdf page 14" href="http://viewer.zmags.com/publication/02efeb6d?page=14">THE INSIDERHow a one-time ad exec built a $5 bi</a> THE INSIDERHow a one-time ad exec built a $5 bi<a title="PCEO.03.11.pdf page 15" href="http://viewer.zmags.com/publication/02efeb6d?page=15">“You can't wait around for luck to happen.”</a> “You can't wait around for luck to happen.”<a title="PCEO.03.11.pdf page 16" href="http://viewer.zmags.com/publication/02efeb6d?page=16">COUNSEL INSIGHTWill the new Congress be pro-bus</a> COUNSEL INSIGHTWill the new Congress be pro-bus<a title="PCEO.03.11.pdf page 17" href="http://viewer.zmags.com/publication/02efeb6d?page=17">CMYCMMYCYCMYKfor every transaction, or a</a> CMYCMMYCYCMYKfor every transaction, or a<a title="PCEO.03.11.pdf page 18" href="http://viewer.zmags.com/publication/02efeb6d?page=18">COMPETITIVE EDGE How to inspire people to fol</a> COMPETITIVE EDGE How to inspire people to fol<a title="PCEO.03.11.pdf page 19" href="http://viewer.zmags.com/publication/02efeb6d?page=19">Expert followers are essential for expert lea</a> Expert followers are essential for expert lea<a title="PCEO.03.11.pdf page 20" href="http://viewer.zmags.com/publication/02efeb6d?page=20">TALENT MATTERS Mastering the mul</a> TALENT MATTERS Mastering the mul<a title="PCEO.03.11.pdf page 21" href="http://viewer.zmags.com/publication/02efeb6d?page=21">It's time to implement the Titanium Rule: </a> It's time to implement the Titanium Rule: <a title="PCEO.03.11.pdf page 22" href="http://viewer.zmags.com/publication/02efeb6d?page=22">POINT BLANK </a> POINT BLANK <a title="PCEO.03.11.pdf page 23" href="http://viewer.zmags.com/publication/02efeb6d?page=23">Succession Planning.What's in it for you? How </a> Succession Planning.What's in it for you? How <a title="PCEO.03.11.pdf page 24" href="http://viewer.zmags.com/publication/02efeb6d?page=24">GROWTH GUY Tony Schwartz's secrets to combating</a> GROWTH GUY Tony Schwartz's secrets to combating<a title="PCEO.03.11.pdf page 25" href="http://viewer.zmags.com/publication/02efeb6d?page=25"> JOIN OURNETWORK!EVENT TECHNOLOGYMANAGEMENT</a> JOIN OURNETWORK!EVENT TECHNOLOGYMANAGEMENT<a title="PCEO.03.11.pdf page 26" href="http://viewer.zmags.com/publication/02efeb6d?page=26">INNOVATORDoes your company's power structure sq</a> INNOVATORDoes your company's power structure sq<a title="PCEO.03.11.pdf page 27" href="http://viewer.zmags.com/publication/02efeb6d?page=27">You need to be open to change from within your </a> You need to be open to change from within your <a title="PCEO.03.11.pdf page 28" href="http://viewer.zmags.com/publication/02efeb6d?page=28">COLLECTIVE WISDOMHow to persevere though the to</a> COLLECTIVE WISDOMHow to persevere though the to<a title="PCEO.03.11.pdf page 29" href="http://viewer.zmags.com/publication/02efeb6d?page=29"></a> <a title="PCEO.03.11.pdf page 30" href="http://viewer.zmags.com/publication/02efeb6d?page=30"> When Jack Johnson was tapped to turn arou</a> When Jack Johnson was tapped to turn arou<a title="PCEO.03.11.pdf page 31" href="http://viewer.zmags.com/publication/02efeb6d?page=31">UNFINISHED BUSINESSwww.smartceo.com March </a> UNFINISHED BUSINESSwww.smartceo.com March <a title="PCEO.03.11.pdf page 32" href="http://viewer.zmags.com/publication/02efeb6d?page=32">John G. “Jack” Johnson Jr. does not like unfinish</a> John G. “Jack” Johnson Jr. does not like unfinish<a title="PCEO.03.11.pdf page 33" href="http://viewer.zmags.com/publication/02efeb6d?page=33">“I had an obligationto the company. AS THELEADE</a> “I had an obligationto the company. AS THELEADE<a title="PCEO.03.11.pdf page 34" href="http://viewer.zmags.com/publication/02efeb6d?page=34">accelerateyourbusinessnow Smart CEOsPhhil</a> accelerateyourbusinessnow Smart CEOsPhhil<a title="PCEO.03.11.pdf page 35" href="http://viewer.zmags.com/publication/02efeb6d?page=35">“THAT OLD COMPANY THAT YOU KNEW BEFORE that had</a> “THAT OLD COMPANY THAT YOU KNEW BEFORE that had<a title="PCEO.03.11.pdf page 36" href="http://viewer.zmags.com/publication/02efeb6d?page=36">ago, when FXI was just trying to survive, he says</a> ago, when FXI was just trying to survive, he says<a title="PCEO.03.11.pdf page 37" href="http://viewer.zmags.com/publication/02efeb6d?page=37">`›”‹·` Ŕ‰` ™Ž~–“‹ŽŠ. ~–›”™œ`Ž‰Š‹ŔŔ Ž`'`“”Š ·‰–—‹</a> `›”‹·` Ŕ‰` ™Ž~–“‹ŽŠ. ~–›”™œ`Ž‰Š‹ŔŔ Ž`'`“”Š ·‰–—‹<a title="PCEO.03.11.pdf page 38" href="http://viewer.zmags.com/publication/02efeb6d?page=38">Compiled by Dan MillsIn the business world, the </a> Compiled by Dan MillsIn the business world, the <a title="PCEO.03.11.pdf page 39" href="http://viewer.zmags.com/publication/02efeb6d?page=39">JOHN HARDINGBucks County BankChairman, Presiden</a> JOHN HARDINGBucks County BankChairman, Presiden<a title="PCEO.03.11.pdf page 40" href="http://viewer.zmags.com/publication/02efeb6d?page=40">SPECIAL ADVERTISING SECTION At Susquehanna Ban</a> SPECIAL ADVERTISING SECTION At Susquehanna Ban<a title="PCEO.03.11.pdf page 41" href="http://viewer.zmags.com/publication/02efeb6d?page=41">TOP BANKERSREADERSPOLL TD Bank would</a> TOP BANKERSREADERSPOLL TD Bank would<a title="PCEO.03.11.pdf page 42" href="http://viewer.zmags.com/publication/02efeb6d?page=42">SPECIAL ADVERTISING SECTIONOUTsourcingDIRECTOR</a> SPECIAL ADVERTISING SECTIONOUTsourcingDIRECTOR<a title="PCEO.03.11.pdf page 43" href="http://viewer.zmags.com/publication/02efeb6d?page=43">SPECIAL ADVERTISING SECTIONAUTOMOTIVEMcMahon </a> SPECIAL ADVERTISING SECTIONAUTOMOTIVEMcMahon <a title="PCEO.03.11.pdf page 44" href="http://viewer.zmags.com/publication/02efeb6d?page=44">SPECIAL ADVERTISING SECTIONHuman Resources, Offi</a> SPECIAL ADVERTISING SECTIONHuman Resources, Offi<a title="PCEO.03.11.pdf page 45" href="http://viewer.zmags.com/publication/02efeb6d?page=45">SPECIAL ADVERTISING SECTIONINSURANCE / EMPLOYE</a> SPECIAL ADVERTISING SECTIONINSURANCE / EMPLOYE<a title="PCEO.03.11.pdf page 46" href="http://viewer.zmags.com/publication/02efeb6d?page=46">SPECIAL ADVERTISING SECTIONLANGUAGE SERVICESC</a> SPECIAL ADVERTISING SECTIONLANGUAGE SERVICESC<a title="PCEO.03.11.pdf page 47" href="http://viewer.zmags.com/publication/02efeb6d?page=47">On Jan. 20, SmartCEO and Title Sponsor Clifton G</a> On Jan. 20, SmartCEO and Title Sponsor Clifton G<a title="PCEO.03.11.pdf page 48" href="http://viewer.zmags.com/publication/02efeb6d?page=48">MEETINGS AND EVENTS“can you meet me now?”Usi</a> MEETINGS AND EVENTS“can you meet me now?”Usi<a title="PCEO.03.11.pdf page 49" href="http://viewer.zmags.com/publication/02efeb6d?page=49">them earlier on in the process to activatetheir </a> them earlier on in the process to activatetheir <a title="PCEO.03.11.pdf page 50" href="http://viewer.zmags.com/publication/02efeb6d?page=50">By Barnaby Wickham$1MExpected 2010 re</a> By Barnaby Wickham$1MExpected 2010 re<a title="PCEO.03.11.pdf page 51" href="http://viewer.zmags.com/publication/02efeb6d?page=51">CPU Combat CrewFeeling defensive about your IT? </a> CPU Combat CrewFeeling defensive about your IT? <a title="PCEO.03.11.pdf page 52" href="http://viewer.zmags.com/publication/02efeb6d?page=52">Is this your only `me' time? Get more `me' time </a> Is this your only `me' time? Get more `me' time <a title="PCEO.03.11.pdf page 53" href="http://viewer.zmags.com/publication/02efeb6d?page=53">>>>>>>>> digital libraryAMATEUR INNOVATION</a> >>>>>>>> digital libraryAMATEUR INNOVATION<a title="PCEO.03.11.pdf page 54" href="http://viewer.zmags.com/publication/02efeb6d?page=54">Welcome to the Digital Edition of SmartCEO magazi</a> Welcome to the Digital Edition of SmartCEO magazi