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Best regards
Zmags
DEALER EDITION / JULY 2016
TESLA IS:
a) innovative
b) a threat to dealers
c) lousy at selling cars
d) all of the above
SEE OUR COVER PACKAGE FOR THE ANSWERS
FORUM: PROFILE:
Minivans could become Now I lay me down to sleep
self-driver of choice – at the dealership
JULY 2016
Volume 48, Number 7
ON THE COVER
SMALL COMPANY,
BIG WAVES 24
For a small auto company, Tesla makes big waves.
Our cover package on the EV maker looks at its
unconventional retailing, challenges to the franchised
dealer system and lowly mystery-shopping scores.
2 | JULY 2016
WARDSAUTO
8 10 36
PEOPLE PROFILE END
GAME
Now I Lay
Beware
Me Down
Millennial
DEALER EDITION / JULY 2016 TESLA IS: a) inn
JULY 2016 Volume 48, Number 7
8 10 36 PEOPLE PROFILE
We welcome readers' feedback,
EARLY FUTURISTIC RENDERING OF SELF-DRIVING-CAR LI
EDITOR'S FORUM Spacious minivan interior
sequent conversions Galpin did included installin
PEOPLE POWERED BY PENTON WARDS AUTOMOTIVE GROU
- . 0/* 2.' // -. ❜ ✷✷✷✷✷✷✷✷✷✷✷ ✷✷ ✷✷✱✷✱
PROFILE Now I Lay Me Down to Sleep – AT THE
J essica Germain's
PROFILE CLICK TO WATCH: Throu
PROFILE B eing the boss's daug
CLICK TO WATCH: Jessica Germain and her younger b
FINANCE & INSURANCE What F&I
formance and foster more col- laboration, give ev
FINANCE & INSURANCE
Mobilize Your Showroom. Keep your customers conne
WARDSAUTO F&I 150 Note: The
WARDSAUTO F&I 150 Rank Dealershi
WARDSAUTO F&I 150 Note: The
WARDSAUTO F&I 150 Rank Dealershi
COVER STORY Small Company, BIG WAVES For a sm
features Tesla's 7-seat Model X CUV, along with i
COVER STORY “makes sen
Monica, or jump online and place their orders on
COVER STORY Mystery Shopping Study Puts Tesla
processes, such as asking qualify- ing questions
COVER STORY ÒTher
average for each of the past five years: Chevrole
COVER STORY He
supporters say the laws fly in the face of free e
COVER STORY of consume
PROFIT CENTERS FIXED OPERATIONS Dealers Ligh
END GAME By Drew Winter Beware Millennial S
I n 2005, Jim Press, then
END GAME
Market research provides valu- able insights i