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<br /> Unified Group Focuses on Leadership, P. 8<br /> A Penton Media Publication USPS 100 Approved Poly<br /> JAN`12<br /> HELPING HVACR MANAGERS RUN BETTER BUSINESSES SINCE 1944<br /> Trends &<br /> Technology<br /> for 2012<br /> ALSO IN THIS ISSUE:<br /> `Recession of Confidence'<br /> Grips Industry, P. 32<br /> Design/Build Stays<br /> the Course, P. 36<br /> Energy Leadership Guides<br /> Refrigeration in 2012, P. 40Unified Group Focuses on Leadership, P. 8<br /> A Penton Media Publication USPS 100 Approved Poly<br /> CONTRACTING<br /> ALSO IN THIS ISS11<br /> 'Recession of Confidenc<br /> rips Industry, P. 32<br /> Design/Build Stays<br /> the Course, P. 36<br /> Energy Leadership Guides<br /> frigeration in 2012, P. 40<br /> circle 1 on reader service card<br /> 222&<br /> Rheem is a proud<br /> supporter of NA TE.<br /> ^jus**<br /> MORE<br /> OPP RTUNITY<br /> WITH THE NEW DEGREE OF COMFORT<br /> It's smart to consider all<a title="January 2012 page 1" href="https://secure.viewer.zmags.com/publication/04b83be3?page=1"> Unified Group Focuses on Leadership, P. 8 A Pento</a> <a title="January 2012 page 2" href="https://secure.viewer.zmags.com/publication/04b83be3?page=2"> circle 1 on reader service card 222& Rheem is</a> <a title="January 2012 page 3" href="https://secure.viewer.zmags.com/publication/04b83be3?page=3"> BillNed </a> <a title="January 2012 page 4" href="https://secure.viewer.zmags.com/publication/04b83be3?page=4"> > CONTENTS VolumE 69, NumbEr 1 JAN`12 On THE </a> <a title="January 2012 page 5" href="https://secure.viewer.zmags.com/publication/04b83be3?page=5"> DAIKIN LEADS. accelerate w</a> <a title="January 2012 page 6" href="https://secure.viewer.zmags.com/publication/04b83be3?page=6"> > ContractingBusiness.com: WHAT'S NEW ONLINE Th</a> <a title="January 2012 page 7" href="https://secure.viewer.zmags.com/publication/04b83be3?page=7"> © 2011 Sage Software, Inc. and its affiliated entit</a> <a title="January 2012 page 8" href="https://secure.viewer.zmags.com/publication/04b83be3?page=8"> > FIRST WORD BY MICHAEL WEIL, EDITORIAL DIRECTOR </a> <a title="January 2012 page 9" href="https://secure.viewer.zmags.com/publication/04b83be3?page=9"> THIS VISE RULES The Emerson logo is a trademark </a> <a title="January 2012 page 10" href="https://secure.viewer.zmags.com/publication/04b83be3?page=10"> > FROM THE FIELD COMPILED BY TERRY MCIVER, EXECUT</a> <a title="January 2012 page 11" href="https://secure.viewer.zmags.com/publication/04b83be3?page=11"> SEPTEMBER 19-21, 2012 • CHICAGO GET IN YOUR </a> <a title="January 2012 page 12" href="https://secure.viewer.zmags.com/publication/04b83be3?page=12"> > FROM THE FIELD when they hear how much energ</a> <a title="January 2012 page 13" href="https://secure.viewer.zmags.com/publication/04b83be3?page=13"> Think Airgas Refrigerants Your single source for</a> <a title="January 2012 page 14" href="https://secure.viewer.zmags.com/publication/04b83be3?page=14"> > COMFORT FAQ by garry upton over the course of</a> <a title="January 2012 page 15" href="https://secure.viewer.zmags.com/publication/04b83be3?page=15"> > EDITOR'S NOTEBOOK: TECH UPDATE COMPILED BY KATE</a> <a title="January 2012 page 16" href="https://secure.viewer.zmags.com/publication/04b83be3?page=16"> > EDITOR'S NOTEBOOK: TECH UPDATE ing seven new</a> <a title="January 2012 page 17" href="https://secure.viewer.zmags.com/publication/04b83be3?page=17"> Take pride in your work: Reduce costly call-backs</a> <a title="January 2012 page 18" href="https://secure.viewer.zmags.com/publication/04b83be3?page=18"> All For You REFCO has all the products </a> <a title="January 2012 page 19" href="https://secure.viewer.zmags.com/publication/04b83be3?page=19"> circle 10 on reader service cardPanasonic and San</a> <a title="January 2012 page 20" href="https://secure.viewer.zmags.com/publication/04b83be3?page=20"> > EDITOR'S NOTEBOOK: PRODUCTS/SHOWCASE AWARD J</a> <a title="January 2012 page 21" href="https://secure.viewer.zmags.com/publication/04b83be3?page=21"> > EDITOR'S NOTEBOOK: PRODUCTS/SHOWCASE AWARD u</a> <a title="January 2012 page 22" href="https://secure.viewer.zmags.com/publication/04b83be3?page=22"> > EDITOR'S NOTEBOOK: BUSINESS BITS COMPILED BY TE</a> <a title="January 2012 page 23" href="https://secure.viewer.zmags.com/publication/04b83be3?page=23"> IGHT NOW A hot, new technology is kicking up heat</a> <a title="January 2012 page 24" href="https://secure.viewer.zmags.com/publication/04b83be3?page=24"> > EDITOR'S NOTEBOOK: BUSINESS BITS Tecumseh Lik</a> <a title="January 2012 page 25" href="https://secure.viewer.zmags.com/publication/04b83be3?page=25"> > EDITOR'S NOTEBOOK: BUSINESS BITS Spirax Sarc</a> <a title="January 2012 page 26" href="https://secure.viewer.zmags.com/publication/04b83be3?page=26"> AHR EXPO 2012 The 64th International Air Conditio</a> <a title="January 2012 page 27" href="https://secure.viewer.zmags.com/publication/04b83be3?page=27"> components include condensate overflow switches a</a> <a title="January 2012 page 28" href="https://secure.viewer.zmags.com/publication/04b83be3?page=28"> AHR EXPO PREVIEW Bryan Steam — Booth 4162 B</a> <a title="January 2012 page 29" href="https://secure.viewer.zmags.com/publication/04b83be3?page=29"> Here's another easy question: What's the quickest</a> <a title="January 2012 page 30" href="https://secure.viewer.zmags.com/publication/04b83be3?page=30"> AHR EXPO PREVIEW Multistack— Booth 2257 Us</a> <a title="January 2012 page 31" href="https://secure.viewer.zmags.com/publication/04b83be3?page=31"> Bard Manufacturing Company — Booth 4259 The ef</a> <a title="January 2012 page 32" href="https://secure.viewer.zmags.com/publication/04b83be3?page=32"> AHR EXPO PREVIEW of radiant heat to maximize</a> <a title="January 2012 page 33" href="https://secure.viewer.zmags.com/publication/04b83be3?page=33"> AHR EXPO PREVIEW ficient enclosure with many</a> <a title="January 2012 page 34" href="https://secure.viewer.zmags.com/publication/04b83be3?page=34"> ECONOMIC OVERVIEW Delving into 2012: ‘Recessi</a> <a title="January 2012 page 35" href="https://secure.viewer.zmags.com/publication/04b83be3?page=35"> tion has regained only one-fourth of the eight mi</a> <a title="January 2012 page 36" href="https://secure.viewer.zmags.com/publication/04b83be3?page=36"> ECONOMIC OVERVIEW rate—has been at an all-ti</a> <a title="January 2012 page 37" href="https://secure.viewer.zmags.com/publication/04b83be3?page=37"> RedLINKTM connects. </a> <a title="January 2012 page 38" href="https://secure.viewer.zmags.com/publication/04b83be3?page=38"> EVOLUTION OF DESIGN/BUILD Despite economic cha</a> <a title="January 2012 page 39" href="https://secure.viewer.zmags.com/publication/04b83be3?page=39"> EVOLUTION OF DESIGN/BUILD bid' mentality. De</a> <a title="January 2012 page 40" href="https://secure.viewer.zmags.com/publication/04b83be3?page=40"> On these pages, Contracting Business provides inf</a> <a title="January 2012 page 41" href="https://secure.viewer.zmags.com/publication/04b83be3?page=41"> OBJECTS ARE JUST AS LARGE AS THEY APPEAR W</a> <a title="January 2012 page 42" href="https://secure.viewer.zmags.com/publication/04b83be3?page=42"> 2012: A Time for Energy Le</a> <a title="January 2012 page 43" href="https://secure.viewer.zmags.com/publication/04b83be3?page=43"> HVAC industry at large, the WHPA is building on i</a> <a title="January 2012 page 44" href="https://secure.viewer.zmags.com/publication/04b83be3?page=44"> CONTRACTOR INSIGHTS: Acquisition a Leap Forward </a> <a title="January 2012 page 45" href="https://secure.viewer.zmags.com/publication/04b83be3?page=45"> System (EOS). The EOS identifies six key componen</a> <a title="January 2012 page 46" href="https://secure.viewer.zmags.com/publication/04b83be3?page=46"> > SERVICE CLINIC BY PAUL BENICH Keep it Simpl</a> <a title="January 2012 page 47" href="https://secure.viewer.zmags.com/publication/04b83be3?page=47"> > SERVICE CLINIC hammering from the cooler </a> <a title="January 2012 page 48" href="https://secure.viewer.zmags.com/publication/04b83be3?page=48"> > tec daddy’s corner bY charlie greer Your T</a> <a title="January 2012 page 49" href="https://secure.viewer.zmags.com/publication/04b83be3?page=49"> thAnniversary2012 </a> <a title="January 2012 page 50" href="https://secure.viewer.zmags.com/publication/04b83be3?page=50"> > WOMEN IN HVAC bY VICKI LAPLANT Yes, Virgin</a> <a title="January 2012 page 51" href="https://secure.viewer.zmags.com/publication/04b83be3?page=51"> > marketplace: products, equipment & services </a> <a title="January 2012 page 52" href="https://secure.viewer.zmags.com/publication/04b83be3?page=52"> > MARKETPLACE: PRODUCTS, EQUIPMENT & SERVICES Ge</a> <a title="January 2012 page 53" href="https://secure.viewer.zmags.com/publication/04b83be3?page=53"> > MARKETPLACE: PRODUCTS, EQUIPMENT & SERVICES </a> <a title="January 2012 page 54" href="https://secure.viewer.zmags.com/publication/04b83be3?page=54"> > marketplace: products, equipment & services </a> <a title="January 2012 page 55" href="https://secure.viewer.zmags.com/publication/04b83be3?page=55"> > marketplace: products, equipment & services </a> <a title="January 2012 page 56" href="https://secure.viewer.zmags.com/publication/04b83be3?page=56"> > MARKETPLACE: PRODUCTS, EQUIPMENT & SERVICES G</a> <a title="January 2012 page 57" href="https://secure.viewer.zmags.com/publication/04b83be3?page=57"> DAVID MILLER vice presid</a> <a title="January 2012 page 58" href="https://secure.viewer.zmags.com/publication/04b83be3?page=58"> > THE RANT by MATT MICHEL Fifty Three Contra</a> <a title="January 2012 page 59" href="https://secure.viewer.zmags.com/publication/04b83be3?page=59"> You work hard to build your business. 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