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<br /> Employee Engagement Seminar November 15 x PACE Winners x A Day in the Life of Roshan Shirazi x<br /> A New Era for PMEXPO x Taking Control of Mold x The Holidays and Fair Housing<br /> NOVEMBER 2013 | BULLETIN 1<br /> www.bestapartmentsindc.com<br /> Upcoming PMA Events<br /> November 2013<br /> Tuesday, November 12<br /> Associate Membership Council<br /> Procurement Roundtable<br /> Rollins Congressional Club<br /> $95 per member<br /> Nonmembers may not attend<br /> Friday, November 15<br /> How Smart Property Managers<br /> Create Engaged Employees<br /> Rollins Congressional Club<br /> Rockville, MD<br /> $95 per member<br /> $125 per nonmember<br /> Thursday, November 21<br /> PMA Annual Past<br /> Presidents’ Awards<br /> Banquet<br /> Bethesda Marriott<br /> Bethesda, MD<br /> $95 per PMA member<br /> $125 per nonmember<br /> December 2013<br /> Friday, December 6<br /> MAE and Leasing Professional<br /> Awards Ceremony<br /> Hyatt<a title="bulletin_nov13 page 1" href="http://viewer.zmags.com/publication/05bd60a7?page=1"> Employee Engagement Seminar November 15 x PACE Wi</a> <a title="bulletin_nov13 page 2" href="http://viewer.zmags.com/publication/05bd60a7?page=2"> www.bestapartmentsindc.com Upcoming PMA Events No</a> <a title="bulletin_nov13 page 3" href="http://viewer.zmags.com/publication/05bd60a7?page=3"> www.pma-dc.org NOVEMBER 2013 2013 Board of </a> <a title="bulletin_nov13 page 4" href="http://viewer.zmags.com/publication/05bd60a7?page=4"> November 2013 Tuesday, November 5, 2013 </a> <a title="bulletin_nov13 page 5" href="http://viewer.zmags.com/publication/05bd60a7?page=5"> PRESIDENT’S MESSAGE We Have Plenty to Celebrate </a> <a title="bulletin_nov13 page 6" href="http://viewer.zmags.com/publication/05bd60a7?page=6"> 6 www.pma-dc.org</a> <a title="bulletin_nov13 page 7" href="http://viewer.zmags.com/publication/05bd60a7?page=7"> Past Presidents’ Awards Banquet David Newcome (</a> <a title="bulletin_nov13 page 8" href="http://viewer.zmags.com/publication/05bd60a7?page=8"> Past Presidents’ Awards Banquet continued from pa</a> <a title="bulletin_nov13 page 9" href="http://viewer.zmags.com/publication/05bd60a7?page=9"> Past Presidents’ Awards Banquet continued from pa</a> <a title="bulletin_nov13 page 10" href="http://viewer.zmags.com/publication/05bd60a7?page=10"> 10 www.pma-dc.org</a> <a title="bulletin_nov13 page 11" href="http://viewer.zmags.com/publication/05bd60a7?page=11"> Spend a Night in Monte Carlo PMA Holiday Ball Is </a> <a title="bulletin_nov13 page 12" href="http://viewer.zmags.com/publication/05bd60a7?page=12"> Holiday Ball Sponsorships MARTINI ROOM SP</a> <a title="bulletin_nov13 page 13" href="http://viewer.zmags.com/publication/05bd60a7?page=13"> Holiday Ball sponsorships continued from page 12 </a> <a title="bulletin_nov13 page 14" href="http://viewer.zmags.com/publication/05bd60a7?page=14"> What was the best customer service experience tha</a> <a title="bulletin_nov13 page 15" href="http://viewer.zmags.com/publication/05bd60a7?page=15"> 2013 Maintenance Professional Awards PMA had ano</a> <a title="bulletin_nov13 page 16" href="http://viewer.zmags.com/publication/05bd60a7?page=16"> Jones Heads PMA Slate Scott Jones (</a> <a title="bulletin_nov13 page 17" href="http://viewer.zmags.com/publication/05bd60a7?page=17"> A New Era for PMEXPO The nation’s largest one-d</a> <a title="bulletin_nov13 page 18" href="http://viewer.zmags.com/publication/05bd60a7?page=18"> Employee Engagement Seminar Rising Star Program T</a> <a title="bulletin_nov13 page 19" href="http://viewer.zmags.com/publication/05bd60a7?page=19"> PACE Honors the Industry’s Best The PACE Awards </a> <a title="bulletin_nov13 page 20" href="http://viewer.zmags.com/publication/05bd60a7?page=20"> PACE Awards continued from page 19 Martinez (Poli</a> <a title="bulletin_nov13 page 21" href="http://viewer.zmags.com/publication/05bd60a7?page=21"> Congratulations to the 2013 PACE Award Winners 3 </a> <a title="bulletin_nov13 page 22" href="http://viewer.zmags.com/publication/05bd60a7?page=22"> Committee Corner Here is a short recap of committ</a> <a title="bulletin_nov13 page 23" href="http://viewer.zmags.com/publication/05bd60a7?page=23"> Committee Corner continued from page 22 </a> <a title="bulletin_nov13 page 24" href="http://viewer.zmags.com/publication/05bd60a7?page=24"> 24 www.pma-dc.org</a> <a title="bulletin_nov13 page 25" href="http://viewer.zmags.com/publication/05bd60a7?page=25"> PACE Banquet David Zweig (Lincol</a> <a title="bulletin_nov13 page 26" href="http://viewer.zmags.com/publication/05bd60a7?page=26"> PACE Awards PMA President Bob Tu</a> <a title="bulletin_nov13 page 27" href="http://viewer.zmags.com/publication/05bd60a7?page=27"> PACE Awards Corey May, Don Willia</a> <a title="bulletin_nov13 page 28" href="http://viewer.zmags.com/publication/05bd60a7?page=28"> October Meeting Careese Warren, </a> <a title="bulletin_nov13 page 29" href="http://viewer.zmags.com/publication/05bd60a7?page=29"> October Meeting Frank Martin (Ed</a> <a title="bulletin_nov13 page 30" href="http://viewer.zmags.com/publication/05bd60a7?page=30"> 30 www.pma-dc.org</a> <a title="bulletin_nov13 page 31" href="http://viewer.zmags.com/publication/05bd60a7?page=31"> The team of Maryland’s Gables Upper Rock was in f</a> <a title="bulletin_nov13 page 32" href="http://viewer.zmags.com/publication/05bd60a7?page=32"> Gables Upper Rock continued from page 31 </a> <a title="bulletin_nov13 page 33" href="http://viewer.zmags.com/publication/05bd60a7?page=33"> Tom’s Blog Striving Toward Mediocrity I recently</a> <a title="bulletin_nov13 page 34" href="http://viewer.zmags.com/publication/05bd60a7?page=34"> Five-Star Sponsor Profile The better the credit q</a> <a title="bulletin_nov13 page 35" href="http://viewer.zmags.com/publication/05bd60a7?page=35"> Boosting the Benefit of Bar Time The networking du</a> <a title="bulletin_nov13 page 36" href="http://viewer.zmags.com/publication/05bd60a7?page=36"> The Lawyer Is In! This BULLETIN column relies on</a> <a title="bulletin_nov13 page 37" href="http://viewer.zmags.com/publication/05bd60a7?page=37"> The Lawyer Is In continued from page 36 Resident</a> <a title="bulletin_nov13 page 38" href="http://viewer.zmags.com/publication/05bd60a7?page=38"> Green and picturesque Huntington at King Farm in </a> <a title="bulletin_nov13 page 39" href="http://viewer.zmags.com/publication/05bd60a7?page=39"> A Day in the Life of Roshan Shirazi continued fro</a> <a title="bulletin_nov13 page 40" href="http://viewer.zmags.com/publication/05bd60a7?page=40"> A Day in the Life of Roshan Shirazi continued fro</a> <a title="bulletin_nov13 page 41" href="http://viewer.zmags.com/publication/05bd60a7?page=41"> NOVEMBER 2013 | BULLETIN 41</a> <a title="bulletin_nov13 page 42" href="http://viewer.zmags.com/publication/05bd60a7?page=42"> Who wants mold in their apartments? None of apart</a> <a title="bulletin_nov13 page 43" href="http://viewer.zmags.com/publication/05bd60a7?page=43"> Operations Corner continued from page 42 Control </a> <a title="bulletin_nov13 page 44" href="http://viewer.zmags.com/publication/05bd60a7?page=44"> Operations Corner continued from page 43 • Are</a> <a title="bulletin_nov13 page 45" href="http://viewer.zmags.com/publication/05bd60a7?page=45"> Community Service Committee On October 10, more </a> <a title="bulletin_nov13 page 46" href="http://viewer.zmags.com/publication/05bd60a7?page=46"> The Holidays and Fair Housing This is the time o</a> <a title="bulletin_nov13 page 47" href="http://viewer.zmags.com/publication/05bd60a7?page=47"> Managing Smarter We have way too much content to</a> <a title="bulletin_nov13 page 48" href="http://viewer.zmags.com/publication/05bd60a7?page=48"> Associate Member Digest PM Procurement Roundtable</a> <a title="bulletin_nov13 page 49" href="http://viewer.zmags.com/publication/05bd60a7?page=49"> United States Postal Service Statement of Ownersh</a> <a title="bulletin_nov13 page 50" href="http://viewer.zmags.com/publication/05bd60a7?page=50"> PMA Professional Services Directory </a> <a title="bulletin_nov13 page 51" href="http://viewer.zmags.com/publication/05bd60a7?page=51"> PMA Five-Star Sponsors NOVEMBER 2</a> <a title="bulletin_nov13 page 52" href="http://viewer.zmags.com/publication/05bd60a7?page=52"> the MAJOR APPLIANCE ‘GIANT’ AMERICA’S LARGEST WH</a>