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<br /> A PUBLICATION FOR AND ABOUT ROLAND MACHINERY CO. CUSTOMERS · 2011 NO. 3<br /> KUESEL EXCAVATING<br /> St. Louis-area contractor and<br /> sister companies thrive using<br /> a customer-first approach<br /> See article inside . . .<br /> Michael Steiniger,<br /> Owner/President<br /> Matthew L. Roland<br /> Leading the way<br /> with innovative<br /> machinery and<br /> technology<br /> A MESSAGE FROM THE PRESIDENT<br /> Dear Valued Customer:<br /> We know that when new engine emissions standards are<br /> introduced, the last thing on many of your minds is the research<br /> and technology that went into complying with those standards.<br /> Your concern likely is the performance of that new machine<br /> compared to your “old reliable” Komatsu equipment.<br /> Rest assured, Komatsu and our other lines of quality<br /> manufacturers have it taken care of. While you might not be<br /> thinking abo<a title="Roland Industry Scoop 2011 Issue No. 3 page 1" href="http://viewer.zmags.com/publication/05f70ae3?page=1"> A PUBLICATION FOR AND ABOUT ROLAND MACHINERY CO. </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 2" href="http://viewer.zmags.com/publication/05f70ae3?page=2"> Matthew L. Roland </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 3" href="http://viewer.zmags.com/publication/05f70ae3?page=3"> I N THIS ISSUE KUESEL EXCAVATING Find out how thi</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 4" href="http://viewer.zmags.com/publication/05f70ae3?page=4"> A SALUTE TO A CUSTOMER KUESEL EXCAVATING St. Lou</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 5" href="http://viewer.zmags.com/publication/05f70ae3?page=5"> Kuesel Excavating operator Martin Schlottach uses</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 6" href="http://viewer.zmags.com/publication/05f70ae3?page=6"> At Kuesel Excavating, customers are No. 1 . . . </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 7" href="http://viewer.zmags.com/publication/05f70ae3?page=7"> AVAILABLE THROUGH ROLAND MACHINERY CO.</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 8" href="http://viewer.zmags.com/publication/05f70ae3?page=8"> GUEST OPINION BLURRING THE LINE AGC chief cautio</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 9" href="http://viewer.zmags.com/publication/05f70ae3?page=9"> </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 10" href="http://viewer.zmags.com/publication/05f70ae3?page=10"> PROJECT MANAGEMENT AFTER WINNING THE BID Ensure </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 11" href="http://viewer.zmags.com/publication/05f70ae3?page=11"> Before putting that blade to the dirt, you should</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 12" href="http://viewer.zmags.com/publication/05f70ae3?page=12"> Use meeting to focus on safety, preventing errors</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 13" href="http://viewer.zmags.com/publication/05f70ae3?page=13"> LOADERS From Komatsu - The Loader Experts </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 14" href="http://viewer.zmags.com/publication/05f70ae3?page=14"> PRODUCT IMPROVEMENT WA380-7 Komatsu's first inte</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 15" href="http://viewer.zmags.com/publication/05f70ae3?page=15"> Brief Specs on Interim Tier 4 Loader Model </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 16" href="http://viewer.zmags.com/publication/05f70ae3?page=16"> PC490LC-10 From Komatsu - The Excavator Experts </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 17" href="http://viewer.zmags.com/publication/05f70ae3?page=17"> PRODUCT ENHANCEMENT NEW INTERIM TIER 4 EXCAVATOR</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 18" href="http://viewer.zmags.com/publication/05f70ae3?page=18"> Komatsu CARE for Komatsu Tier 4 Interim models is</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 19" href="http://viewer.zmags.com/publication/05f70ae3?page=19"> INDUSTRY FIRSTS KOMATSU CARE Innovative program </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 20" href="http://viewer.zmags.com/publication/05f70ae3?page=20"> NEXT DAY PARTS From Komatsu - The Parts Experts </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 21" href="http://viewer.zmags.com/publication/05f70ae3?page=21"> TECHNOLOGY INNOVATION TRACKING TIER 4 New KOMTRA</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 22" href="http://viewer.zmags.com/publication/05f70ae3?page=22"> SPRINGFIELD, IL CARTERVILLE, IL PAL</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 23" href="http://viewer.zmags.com/publication/05f70ae3?page=23"> SERVICE EXCELLENCE COMPETITIVE EDGE KATC showcas</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 24" href="http://viewer.zmags.com/publication/05f70ae3?page=24"> SPRINGFIELD, IL CARTERVILLE, IL </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 25" href="http://viewer.zmags.com/publication/05f70ae3?page=25"> KOMATSU & YOU SEAMLESS INTEGRATION Mike </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 26" href="http://viewer.zmags.com/publication/05f70ae3?page=26"> Komatsu engineering — a step ahead . . continued</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 27" href="http://viewer.zmags.com/publication/05f70ae3?page=27"> NEWS & NOTES Senator says Congress may have to</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 28" href="http://viewer.zmags.com/publication/05f70ae3?page=28"> On the light side “What if we re</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 29" href="http://viewer.zmags.com/publication/05f70ae3?page=29"> THE PEOPLE INSIDE CITIZEN MARINE Roland Sales Re</a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 30" href="http://viewer.zmags.com/publication/05f70ae3?page=30"> </a> <a title="Roland Industry Scoop 2011 Issue No. 3 page 31" href="http://viewer.zmags.com/publication/05f70ae3?page=31"> C.P.I. P.O. Box 1689 C.R., IA 52406-1689 Change</a>