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<br /> JANUARY 2018<br /> Data sharing 20, 21, 22 MARCH 2018<br /> STOCKHOLMSMÄSSAN, STOCKHOLM, SWEDEN<br /> made easy LUXURY RETAIL<br /> Seven expert tips<br /> How the ACRIS working group is devising new interfaces to help airports,<br /> retailers and brands<br /> and standards for improved data sharing between airports, maximize revenue<br /> from luxury goods<br /> airlines and suppliers for the benefit of passengers and services<br /> EXPO PREVIEW<br /> Security, displays,<br /> seating, baggage,<br /> check-in, self-<br /> service… see it all<br /> in Stockholm in<br /> March!<br /> BIOMETRICS<br /> Facial recognition<br /> is winning the<br /> race to become<br /> the biometric<br /> solution of choice<a title="Passenger Terminal World - January 2018 page 1" href="http://viewer.zmags.com/publication/095001a2?page=1"> JANUARY 2018 Data sharing 20, 21, 22 MARCH 20</a> <a title="Passenger Terminal World - January 2018 page 2" href="http://viewer.zmags.com/publication/095001a2?page=2"> YOUR JOURNEY IS OUR JOURNEY Our operation in 119</a> <a title="Passenger Terminal World - January 2018 page 3" href="http://viewer.zmags.com/publication/095001a2?page=3"> In this issue… 01 COVER STORY 44 Better togeth</a> <a title="Passenger Terminal World - January 2018 page 4" href="http://viewer.zmags.com/publication/095001a2?page=4"> 02 In this issue… REGULARS 98 Now arriving </a> <a title="Passenger Terminal World - January 2018 page 5" href="http://viewer.zmags.com/publication/095001a2?page=5"> Airblade™ hand drying technology in a tap. Wash </a> <a title="Passenger Terminal World - January 2018 page 6" href="http://viewer.zmags.com/publication/095001a2?page=6"> 04 KANSAS CITY INTERNATIONAL DAN SYMONDS n al</a> <a title="Passenger Terminal World - January 2018 page 7" href="http://viewer.zmags.com/publication/095001a2?page=7"> ABOVE: The check-in and retail areas will be spac</a> <a title="Passenger Terminal World - January 2018 page 8" href="http://viewer.zmags.com/publication/095001a2?page=8"> 06 INFORMATION SERVICES Aira Netw smart gla </a> <a title="Passenger Terminal World - January 2018 page 9" href="http://viewer.zmags.com/publication/095001a2?page=9"> The Art of Converging Design and Functionality in</a> <a title="Passenger Terminal World - January 2018 page 10" href="http://viewer.zmags.com/publication/095001a2?page=10"> Reliable partner for value-added logist</a> <a title="Passenger Terminal World - January 2018 page 11" href="http://viewer.zmags.com/publication/095001a2?page=11"> Hong Kong International Airport, China; and Phila</a> <a title="Passenger Terminal World - January 2018 page 12" href="http://viewer.zmags.com/publication/095001a2?page=12"> 10Ground source heat pump technology is used to h</a> <a title="Passenger Terminal World - January 2018 page 13" href="http://viewer.zmags.com/publication/095001a2?page=13"> THE WORLD’S LEADING INTERNATIONAL AIRPORT TERMINA</a> <a title="Passenger Terminal World - January 2018 page 14" href="http://viewer.zmags.com/publication/095001a2?page=14"> 12 TRAVELER EXPECTATIONS 74% used an electroni</a> <a title="Passenger Terminal World - January 2018 page 15" href="http://viewer.zmags.com/publication/095001a2?page=15"> THIS IS THE CONFERENCE FOR INNOVATIVE IDEAS AND S</a> <a title="Passenger Terminal World - January 2018 page 16" href="http://viewer.zmags.com/publication/095001a2?page=16"> 100+ COUNTRIES REPRESENTED THE WORLD’S LEADING I</a> <a title="Passenger Terminal World - January 2018 page 17" href="http://viewer.zmags.com/publication/095001a2?page=17"> MAKE SURE THE DATES ARE IN YOUR DIARY! HOST AIRP</a> <a title="Passenger Terminal World - January 2018 page 18" href="http://viewer.zmags.com/publication/095001a2?page=18"> 16 NASHVILLE INTERNATIONAL AIRPORT DAN SYMONDS n </a> <a title="Passenger Terminal World - January 2018 page 19" href="http://viewer.zmags.com/publication/095001a2?page=19"> NASHVILLE INTERNATIONAL AIRPORT 17 From the </a> <a title="Passenger Terminal World - January 2018 page 20" href="http://viewer.zmags.com/publication/095001a2?page=20"> 18 NASHVILLE INTERNATIONAL AIRPORT T</a> <a title="Passenger Terminal World - January 2018 page 21" href="http://viewer.zmags.com/publication/095001a2?page=21"> NASHVILLE INTERNATIONAL AIRPORT 19 Live music an</a> <a title="Passenger Terminal World - January 2018 page 22" href="http://viewer.zmags.com/publication/095001a2?page=22"> 20 NASHVILLE INTERNATIONAL AIRPORT </a> <a title="Passenger Terminal World - January 2018 page 23" href="http://viewer.zmags.com/publication/095001a2?page=23"> Fold & Stick Easy Fast Clean eezeetags is t</a> <a title="Passenger Terminal World - January 2018 page 24" href="http://viewer.zmags.com/publication/095001a2?page=24"> 22 LUXURY RETAIL KEVIN ROZARIO n RIGHT: The J</a> <a title="Passenger Terminal World - January 2018 page 25" href="http://viewer.zmags.com/publication/095001a2?page=25"> LUXURY RETAIL 23 7 ways to shopping h</a> <a title="Passenger Terminal World - January 2018 page 26" href="http://viewer.zmags.com/publication/095001a2?page=26"> Over 750.000.000 passengers listen to our annou</a> <a title="Passenger Terminal World - January 2018 page 27" href="http://viewer.zmags.com/publication/095001a2?page=27"> Pop-ups 0 Almost ubiquitous in major </a> <a title="Passenger Terminal World - January 2018 page 28" href="http://viewer.zmags.com/publication/095001a2?page=28"> </a> <a title="Passenger Terminal World - January 2018 page 29" href="http://viewer.zmags.com/publication/095001a2?page=29"> Luxury clusters Both large and small ai</a> <a title="Passenger Terminal World - January 2018 page 30" href="http://viewer.zmags.com/publication/095001a2?page=30"> 28 LUXURY RETAIL RIGHT: Aircommerce’s photo cu</a> <a title="Passenger Terminal World - January 2018 page 31" href="http://viewer.zmags.com/publication/095001a2?page=31"> </a> <a title="Passenger Terminal World - January 2018 page 32" href="http://viewer.zmags.com/publication/095001a2?page=32"> 30 BIOMETRICS PAUL WILLIS n Facia</a> <a title="Passenger Terminal World - January 2018 page 33" href="http://viewer.zmags.com/publication/095001a2?page=33"> The roll-out of biometric technology is gathering</a> <a title="Passenger Terminal World - January 2018 page 34" href="http://viewer.zmags.com/publication/095001a2?page=34"> ABOVE. BEYOND. Simple, fast and secure. SITA Smar</a> <a title="Passenger Terminal World - January 2018 page 35" href="http://viewer.zmags.com/publication/095001a2?page=35"> ABOVE: British Airways is installing facial recog</a> <a title="Passenger Terminal World - January 2018 page 36" href="http://viewer.zmags.com/publication/095001a2?page=36"> Premier face recognition technology for eGate int</a> <a title="Passenger Terminal World - January 2018 page 37" href="http://viewer.zmags.com/publication/095001a2?page=37"> BIOMETRICS 35 Identification has always b</a> <a title="Passenger Terminal World - January 2018 page 38" href="http://viewer.zmags.com/publication/095001a2?page=38"> 36 BIOMETRICS Keeping it private The rush to ro</a> <a title="Passenger Terminal World - January 2018 page 39" href="http://viewer.zmags.com/publication/095001a2?page=39"> SECURITY, EFFICIENCY, CONVENIENCE. AVIATION CHECK</a> <a title="Passenger Terminal World - January 2018 page 40" href="http://viewer.zmags.com/publication/095001a2?page=40"> 38 RETAIL MODELS KEVIN ROZARIO n income support </a> <a title="Passenger Terminal World - January 2018 page 41" href="http://viewer.zmags.com/publication/095001a2?page=41"> RETAIL MODELS 39 Which retail manage</a> <a title="Passenger Terminal World - January 2018 page 42" href="http://viewer.zmags.com/publication/095001a2?page=42"> 40 RETAIL MODELS RIGHT: Fraport and Heinemann</a> <a title="Passenger Terminal World - January 2018 page 43" href="http://viewer.zmags.com/publication/095001a2?page=43"> Cut out the third party Airports are not as relia</a> <a title="Passenger Terminal World - January 2018 page 44" href="http://viewer.zmags.com/publication/095001a2?page=44"> 42 RETAIL MODELS “This lea</a> <a title="Passenger Terminal World - January 2018 page 45" href="http://viewer.zmags.com/publication/095001a2?page=45"> Quick arrivals and departures Partner </a> <a title="Passenger Terminal World - January 2018 page 46" href="http://viewer.zmags.com/publication/095001a2?page=46"> 44 IT & DATA DAVID SMITH n Illustration: John De</a> <a title="Passenger Terminal World - January 2018 page 47" href="http://viewer.zmags.com/publication/095001a2?page=47"> Every six months a small group of IT specialists </a> <a title="Passenger Terminal World - January 2018 page 48" href="http://viewer.zmags.com/publication/095001a2?page=48"> Keeping passengers moving. Keeping operations flo</a> <a title="Passenger Terminal World - January 2018 page 49" href="http://viewer.zmags.com/publication/095001a2?page=49"> IT & DATA 47 </a> <a title="Passenger Terminal World - January 2018 page 50" href="http://viewer.zmags.com/publication/095001a2?page=50"> INCREASED EFFICIENCY. MAXIMIZED THROUGHPUT. THE F</a> <a title="Passenger Terminal World - January 2018 page 51" href="http://viewer.zmags.com/publication/095001a2?page=51"> IT & DATA 49 ATA t div e</a> <a title="Passenger Terminal World - January 2018 page 52" href="http://viewer.zmags.com/publication/095001a2?page=52"> 50 IT & DATA o wn branding. M any a irpor te</a> <a title="Passenger Terminal World - January 2018 page 53" href="http://viewer.zmags.com/publication/095001a2?page=53"> Airports of the future delivered by the experts </a> <a title="Passenger Terminal World - January 2018 page 54" href="http://viewer.zmags.com/publication/095001a2?page=54"> 52 AUTOMATION DAN SYMONDS n dawn</a> <a title="Passenger Terminal World - January 2018 page 55" href="http://viewer.zmags.com/publication/095001a2?page=55"> Self-driving buses One of the most obvi</a> <a title="Passenger Terminal World - January 2018 page 56" href="http://viewer.zmags.com/publication/095001a2?page=56"> </a> <a title="Passenger Terminal World - January 2018 page 57" href="http://viewer.zmags.com/publication/095001a2?page=57"> AUTOMATION 55 Mobile check-in and baggage trans</a> <a title="Passenger Terminal World - January 2018 page 58" href="http://viewer.zmags.com/publication/095001a2?page=58"> 56 AUTOMATION RIGHT: Automated Arocs truck</a> <a title="Passenger Terminal World - January 2018 page 59" href="http://viewer.zmags.com/publication/095001a2?page=59"> Embarking on a Total Airport Management Jour</a> <a title="Passenger Terminal World - January 2018 page 60" href="http://viewer.zmags.com/publication/095001a2?page=60"> FROM THE PUBLISHER OF PASSENGER TERMINAL WORLD MA</a> <a title="Passenger Terminal World - January 2018 page 61" href="http://viewer.zmags.com/publication/095001a2?page=61"> 2020-2030 AND BEYOND... CHANGING THE WAY PEOPLE </a> <a title="Passenger Terminal World - January 2018 page 62" href="http://viewer.zmags.com/publication/095001a2?page=62"> 60 AIR QUALITY SAUL WORDSWORTH ■ Althoug</a> <a title="Passenger Terminal World - January 2018 page 63" href="http://viewer.zmags.com/publication/095001a2?page=63"> AIR QUALITY 61 The time we spend in an airport</a> <a title="Passenger Terminal World - January 2018 page 64" href="http://viewer.zmags.com/publication/095001a2?page=64"> FIVES TECH + FIVES TEAM</a> <a title="Passenger Terminal World - January 2018 page 65" href="http://viewer.zmags.com/publication/095001a2?page=65"> Casinos versus airports: a Las Vegas legend speak</a> <a title="Passenger Terminal World - January 2018 page 66" href="http://viewer.zmags.com/publication/095001a2?page=66"> 64 AIR QUALITY FAR RIGHT: Zurich Airport’s ob</a> <a title="Passenger Terminal World - January 2018 page 67" href="http://viewer.zmags.com/publication/095001a2?page=67"> VISIT US DURING THE PASSENGER TERMINAL EXPO STAND</a> <a title="Passenger Terminal World - January 2018 page 68" href="http://viewer.zmags.com/publication/095001a2?page=68"> 66 INTERVIEW: SWEDAVIA ANTHONY JAMES n </a> <a title="Passenger Terminal World - January 2018 page 69" href="http://viewer.zmags.com/publication/095001a2?page=69"> INTERVIEW: SWEDAVIA 67 Sweden is, by </a> <a title="Passenger Terminal World - January 2018 page 70" href="http://viewer.zmags.com/publication/095001a2?page=70"> 68 INTERVIEW: SWEDAVIA MAIN IMAGE: Swedavia i</a> <a title="Passenger Terminal World - January 2018 page 71" href="http://viewer.zmags.com/publication/095001a2?page=71"> INTERVIEW: SWEDAVIA 69 LEFT: A new arrivals h</a> <a title="Passenger Terminal World - January 2018 page 72" href="http://viewer.zmags.com/publication/095001a2?page=72"> 70 INTERVIEW: SWEDAVIA Going green “At Swedavia</a> <a title="Passenger Terminal World - January 2018 page 73" href="http://viewer.zmags.com/publication/095001a2?page=73"> Passengers have chosen! Why your airport not ? </a> <a title="Passenger Terminal World - January 2018 page 74" href="http://viewer.zmags.com/publication/095001a2?page=74"> 72 PASSENGER TERMINAL EXPO 2018 PREVIEW </a> <a title="Passenger Terminal World - January 2018 page 75" href="http://viewer.zmags.com/publication/095001a2?page=75"> PASSENGER TERMINAL EXPO 2018 PREVIEW 73 page </a> <a title="Passenger Terminal World - January 2018 page 76" href="http://viewer.zmags.com/publication/095001a2?page=76"> 74 PASSENGER TERMINAL EXPO 2018 PREVIEW t</a> <a title="Passenger Terminal World - January 2018 page 77" href="http://viewer.zmags.com/publication/095001a2?page=77"> PASSENGER TERMINAL EXPO 2018 PREVIEW 75 AviaVox </a> <a title="Passenger Terminal World - January 2018 page 78" href="http://viewer.zmags.com/publication/095001a2?page=78"> Enhance airports experience. </a> <a title="Passenger Terminal World - January 2018 page 79" href="http://viewer.zmags.com/publication/095001a2?page=79"> PASSENGER TERMINAL EXPO 2018 PREVIEW 77 Leadcom </a> <a title="Passenger Terminal World - January 2018 page 80" href="http://viewer.zmags.com/publication/095001a2?page=80"> 78 PASSENGER TERMINAL EXPO 2018 PREVIEW BAGGAGE</a> <a title="Passenger Terminal World - January 2018 page 81" href="http://viewer.zmags.com/publication/095001a2?page=81"> PASSENGER TERMINAL EXPO 2018 PREVIEW 79 Emulate3</a> <a title="Passenger Terminal World - January 2018 page 82" href="http://viewer.zmags.com/publication/095001a2?page=82"> Air traffic continues to boom. Airport bottlenecks</a> <a title="Passenger Terminal World - January 2018 page 83" href="http://viewer.zmags.com/publication/095001a2?page=83"> PASSENGER TERMINAL EXPO 2018 PREVIEW 81 Habasit </a> <a title="Passenger Terminal World - January 2018 page 84" href="http://viewer.zmags.com/publication/095001a2?page=84"> Intelligent Trolley Service The passenger’s guid</a> <a title="Passenger Terminal World - January 2018 page 85" href="http://viewer.zmags.com/publication/095001a2?page=85"> PASSENGER TERMINAL EXPO 2018 PREVIEW 83 LG Elec</a> <a title="Passenger Terminal World - January 2018 page 86" href="http://viewer.zmags.com/publication/095001a2?page=86"> 84 PASSENGER TERMINAL EXPO 2018 PREVIEW AND SO</a> <a title="Passenger Terminal World - January 2018 page 87" href="http://viewer.zmags.com/publication/095001a2?page=87"> PASSENGER TERMINAL EXPO 2018 PREVIEW 85 </a> <a title="Passenger Terminal World - January 2018 page 88" href="http://viewer.zmags.com/publication/095001a2?page=88"> 86 PASSENGER TERMINAL EXPO 2018 PREVIEW AND SO </a> <a title="Passenger Terminal World - January 2018 page 89" href="http://viewer.zmags.com/publication/095001a2?page=89"> PASSENGER TERMINAL EXPO 2018 PREVIEW 87 1,650+ C</a> <a title="Passenger Terminal World - January 2018 page 90" href="http://viewer.zmags.com/publication/095001a2?page=90"> 88 PASSENGER TERMINAL EXPO 2018 INTERVIEW safe</a> <a title="Passenger Terminal World - January 2018 page 91" href="http://viewer.zmags.com/publication/095001a2?page=91"> PASSENGER TERMINAL EXPO 2018 INTERVIEW 89 more</a> <a title="Passenger Terminal World - January 2018 page 92" href="http://viewer.zmags.com/publication/095001a2?page=92"> 90 DESIGN AND TECHNOLOGY airport evolution A</a> <a title="Passenger Terminal World - January 2018 page 93" href="http://viewer.zmags.com/publication/095001a2?page=93"> DESIGN AND TECHNOLOGY 91 an eye on the future</a> <a title="Passenger Terminal World - January 2018 page 94" href="http://viewer.zmags.com/publication/095001a2?page=94"> 92 DESIGN AND TECHNOLOGY time to prepare Mov</a> <a title="Passenger Terminal World - January 2018 page 95" href="http://viewer.zmags.com/publication/095001a2?page=95"> DESIGN AND TECHNOLOGY 93 digital boundaries </a> <a title="Passenger Terminal World - January 2018 page 96" href="http://viewer.zmags.com/publication/095001a2?page=96"> 94 DESIGN AND TECHNOLOGY concourse comfort C</a> <a title="Passenger Terminal World - January 2018 page 97" href="http://viewer.zmags.com/publication/095001a2?page=97"> DESIGN AND TECHNOLOGY 95 fresh ideas Subway </a> <a title="Passenger Terminal World - January 2018 page 98" href="http://viewer.zmags.com/publication/095001a2?page=98"> 96 DESIGN AND TECHNOLOGY pure innovation The</a> <a title="Passenger Terminal World - January 2018 page 99" href="http://viewer.zmags.com/publication/095001a2?page=99"> FREE SERVICE! LEARN MORE ABOUT OUR ADVERTISERS N</a> <a title="Passenger Terminal World - January 2018 page 100" href="http://viewer.zmags.com/publication/095001a2?page=100"> 98 NOW ARRIVING No more waiting Finding ways t</a> <a title="Passenger Terminal World - January 2018 page 101" href="http://viewer.zmags.com/publication/095001a2?page=101"> Mobile verification Using biometric travel docume</a> <a title="Passenger Terminal World - January 2018 page 102" href="http://viewer.zmags.com/publication/095001a2?page=102"> 100 Retail and food and beverage (F&</a> <a title="Passenger Terminal World - January 2018 page 103" href="http://viewer.zmags.com/publication/095001a2?page=103"> CUSTOMER FLOW TECHNOLOGY </a> <a title="Passenger Terminal World - January 2018 page 104" href="http://viewer.zmags.com/publication/095001a2?page=104"> BETTER BAGGAGE HANDLING SYSTEMS BY DESIGN VIRTUAL</a>