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<br /> Online at www.postaltechnologyinternational.com<br /> December 2009<br /> PERFECT PLANNING.<br /> Technology to help maintain<br /> a reliable logistics service<br /> MIDDLE EAST FOCUS.<br /> Strong partnerships are a key<br /> success factor in the Middle East<br /> BANKING ON SUCCESS.<br /> Does the success of Swiss Post<br /> depend on a banking licence?<br /> Smooth<br /> process<br /> HOW CAN EFFICIENCY HELP COURIER<br /> AND PARCEL COMPANIES DELIVER<br /> QUICKLY AND ON TIME?Online at www.postaltechnologyinternational.com<br /> December 2009<br /> technology international<br /> <br /> Respecttheplanetbychoosingmaterialsthatcomplywiththerules<br /> ofanEnvironmentManagementSystem(ISO14001certified).<br /> JM<br /> J<br /> .B 1SFQBSBU POt<br /> UZ<br /> -FUUFS4PSUJOHt<br /> JMJ<br /> MJ<br /> t3F BC<br /> 4FRVFOD OH<a title="Postal Technology International December 2009 page 1" href="http://viewer.zmags.com/publication/09540127?page=1"> Online at www.postaltechnologyinternational.com D</a> <a title="Postal Technology International December 2009 page 2" href="http://viewer.zmags.com/publication/09540127?page=2"> Respecttheplanetbychoosingmaterialsthatcomplywith</a> <a title="Postal Technology International December 2009 page 3" href="http://viewer.zmags.com/publication/09540127?page=3"> CONTENTS 1 “Posts need to stop thinking in the</a> <a title="Postal Technology International December 2009 page 4" href="http://viewer.zmags.com/publication/09540127?page=4"> 2 FOREWORD Editorial Editor Andre</a> <a title="Postal Technology International December 2009 page 5" href="http://viewer.zmags.com/publication/09540127?page=5"> /\QJVRH5),'V\VWHPVDUHLPSOHPHQWHG DWPDLOFHQWHUVZRU</a> <a title="Postal Technology International December 2009 page 6" href="http://viewer.zmags.com/publication/09540127?page=6"> 4 NEWS UPDATE S</a> <a title="Postal Technology International December 2009 page 7" href="http://viewer.zmags.com/publication/09540127?page=7"> in a strong position,” said Mortimer. “Over recen</a> <a title="Postal Technology International December 2009 page 8" href="http://viewer.zmags.com/publication/09540127?page=8"> Postea. We're busy inventing the QubeVu??? instan</a> <a title="Postal Technology International December 2009 page 9" href="http://viewer.zmags.com/publication/09540127?page=9"> Prospects for the postal industry in 2010 </a> <a title="Postal Technology International December 2009 page 10" href="http://viewer.zmags.com/publication/09540127?page=10"> 8 NEWS UPDATE Key figure Dennis Gilham, </a> <a title="Postal Technology International December 2009 page 11" href="http://viewer.zmags.com/publication/09540127?page=11"> Stillthe firstname </a> <a title="Postal Technology International December 2009 page 12" href="http://viewer.zmags.com/publication/09540127?page=12"> 10 TRADE SECRETS How do you improve th</a> <a title="Postal Technology International December 2009 page 13" href="http://viewer.zmags.com/publication/09540127?page=13"> Delivering the future of postal technology </a> <a title="Postal Technology International December 2009 page 14" href="http://viewer.zmags.com/publication/09540127?page=14"> 12 CONSULTANCY CORNER A key issue affe</a> <a title="Postal Technology International December 2009 page 15" href="http://viewer.zmags.com/publication/09540127?page=15"> Delivering the future of postal technology </a> <a title="Postal Technology International December 2009 page 16" href="http://viewer.zmags.com/publication/09540127?page=16"> “Therecenteconomiccrisisandthetechnologicalon-goi</a> <a title="Postal Technology International December 2009 page 17" href="http://viewer.zmags.com/publication/09540127?page=17"> Delivering the future of postal technology </a> <a title="Postal Technology International December 2009 page 18" href="http://viewer.zmags.com/publication/09540127?page=18"> 16 REGIONAL FOCUS </a> <a title="Postal Technology International December 2009 page 19" href="http://viewer.zmags.com/publication/09540127?page=19"> REGIONAL FOCUS 17 Joint ventures DEVELOPING</a> <a title="Postal Technology International December 2009 page 20" href="http://viewer.zmags.com/publication/09540127?page=20"> 20 years delivering innovation. RiposteTrE teMCM </a> <a title="Postal Technology International December 2009 page 21" href="http://viewer.zmags.com/publication/09540127?page=21"> region to tap into its growth have had to </a> <a title="Postal Technology International December 2009 page 22" href="http://viewer.zmags.com/publication/09540127?page=22"> 20 REGIONAL FOCUS workers. The service</a> <a title="Postal Technology International December 2009 page 23" href="http://viewer.zmags.com/publication/09540127?page=23"> The smart locker solution SAM+??? transforms "sto</a> <a title="Postal Technology International December 2009 page 24" href="http://viewer.zmags.com/publication/09540127?page=24"> 22 TRANSPORT AND LOGISTICS HOW CAN C</a> <a title="Postal Technology International December 2009 page 25" href="http://viewer.zmags.com/publication/09540127?page=25"> TRANSPORT AND LOGISTICS 23 Monitori</a> <a title="Postal Technology International December 2009 page 26" href="http://viewer.zmags.com/publication/09540127?page=26"> Postcode maps & market data E u r </a> <a title="Postal Technology International December 2009 page 27" href="http://viewer.zmags.com/publication/09540127?page=27"> “Intelligent </a> <a title="Postal Technology International December 2009 page 28" href="http://viewer.zmags.com/publication/09540127?page=28"> 26 TRANSPORT AND LOGISTICS All under </a> <a title="Postal Technology International December 2009 page 29" href="http://viewer.zmags.com/publication/09540127?page=29"> Renz-Depotbox: The “letterbox” for parcels. The</a> <a title="Postal Technology International December 2009 page 30" href="http://viewer.zmags.com/publication/09540127?page=30"> 28 LAST MILE CoMpEtItIvE prICIng, quaLIty s</a> <a title="Postal Technology International December 2009 page 31" href="http://viewer.zmags.com/publication/09540127?page=31"> Delivery point Another popular self-service unit</a> <a title="Postal Technology International December 2009 page 32" href="http://viewer.zmags.com/publication/09540127?page=32"> Europe & Asia Pacific Richard Hagen +31 15 219 20</a> <a title="Postal Technology International December 2009 page 33" href="http://viewer.zmags.com/publication/09540127?page=33"> “Smaller services such as selling </a> <a title="Postal Technology International December 2009 page 34" href="http://viewer.zmags.com/publication/09540127?page=34"> 32 LAST MILE At your doorstep By usi</a> <a title="Postal Technology International December 2009 page 35" href="http://viewer.zmags.com/publication/09540127?page=35"> TheBarcodeWarehousehasdeliveredsolutionsforpost,p</a> <a title="Postal Technology International December 2009 page 36" href="http://viewer.zmags.com/publication/09540127?page=36"> 34 PROCESS EFFICIENCY </a> <a title="Postal Technology International December 2009 page 37" href="http://viewer.zmags.com/publication/09540127?page=37"> PROCESS EFFICIENCY 35 Smooth process CUSTO</a> <a title="Postal Technology International December 2009 page 38" href="http://viewer.zmags.com/publication/09540127?page=38"> IT'S ALL ABOUTTODAY'S POSTAL INDUSTRY The PostalV</a> <a title="Postal Technology International December 2009 page 39" href="http://viewer.zmags.com/publication/09540127?page=39"> In a fast-changing industry new technological dev</a> <a title="Postal Technology International December 2009 page 40" href="http://viewer.zmags.com/publication/09540127?page=40"> 38 PROCESS EFFICIENCY can provide real</a> <a title="Postal Technology International December 2009 page 41" href="http://viewer.zmags.com/publication/09540127?page=41"> I]ZgZÉhVadibdgZ]ZgZi]Vcndji]^c`# D[</a> <a title="Postal Technology International December 2009 page 42" href="http://viewer.zmags.com/publication/09540127?page=42"> 40 INTERVIEW </a> <a title="Postal Technology International December 2009 page 43" href="http://viewer.zmags.com/publication/09540127?page=43"> INTERVIEW 41 Banking on success DOES A BRIGHT</a> <a title="Postal Technology International December 2009 page 44" href="http://viewer.zmags.com/publication/09540127?page=44"> 42 INTERVIEW to the Post because as a </a> <a title="Postal Technology International December 2009 page 45" href="http://viewer.zmags.com/publication/09540127?page=45"> Cost-efficient </a> <a title="Postal Technology International December 2009 page 46" href="http://viewer.zmags.com/publication/09540127?page=46"> 44 STRIKE MANAGEMENT </a> <a title="Postal Technology International December 2009 page 47" href="http://viewer.zmags.com/publication/09540127?page=47"> STRIKE MANAGEMENT 45 Balancing act </a> <a title="Postal Technology International December 2009 page 48" href="http://viewer.zmags.com/publication/09540127?page=48"> well connectedHoneywell introduces built-in GPS</a> <a title="Postal Technology International December 2009 page 49" href="http://viewer.zmags.com/publication/09540127?page=49"> Recent industrial action by members of the Commun</a> <a title="Postal Technology International December 2009 page 50" href="http://viewer.zmags.com/publication/09540127?page=50"> 48 STRIKE MANAGEMENT In multipass</a> <a title="Postal Technology International December 2009 page 51" href="http://viewer.zmags.com/publication/09540127?page=51"> Marketforce and the IEA's 13th Annual Conference </a> <a title="Postal Technology International December 2009 page 52" href="http://viewer.zmags.com/publication/09540127?page=52"> 50 PRODUCTS AND SERVICES PROOF POSITIVE </a> <a title="Postal Technology International December 2009 page 53" href="http://viewer.zmags.com/publication/09540127?page=53"> PRODUCTS AND SERVICES 51 many cases th</a> <a title="Postal Technology International December 2009 page 54" href="http://viewer.zmags.com/publication/09540127?page=54"> 52 PRODUCTS AND SERVICES MOBILE DATA COL</a> <a title="Postal Technology International December 2009 page 55" href="http://viewer.zmags.com/publication/09540127?page=55"> PRODUCTS AND SERVICES 53 SIZE MATTERS Ma</a> <a title="Postal Technology International December 2009 page 56" href="http://viewer.zmags.com/publication/09540127?page=56"> LOOKING BEYOND THE ENVELOPE Image Analysis and Re</a> <a title="Postal Technology International December 2009 page 57" href="http://viewer.zmags.com/publication/09540127?page=57"> PRODUCTS AND SERVICES 55 ALL REQUIREMENTS</a> <a title="Postal Technology International December 2009 page 58" href="http://viewer.zmags.com/publication/09540127?page=58"> 56 PRODUCTS AND SERVICES NEXT GENERATION</a> <a title="Postal Technology International December 2009 page 59" href="http://viewer.zmags.com/publication/09540127?page=59"> PRODUCTS AND SERVICES 57 and courier s</a> <a title="Postal Technology International December 2009 page 60" href="http://viewer.zmags.com/publication/09540127?page=60"> 58 PRODUCTS AND SERVICES SMART SOLUTION </a> <a title="Postal Technology International December 2009 page 61" href="http://viewer.zmags.com/publication/09540127?page=61"> PRODUCTS AND SERVICES 59 ADVANCED TECHNOL</a> <a title="Postal Technology International December 2009 page 62" href="http://viewer.zmags.com/publication/09540127?page=62"> 60 PRODUCTS AND SERVICES RECOGNITION INN</a> <a title="Postal Technology International December 2009 page 63" href="http://viewer.zmags.com/publication/09540127?page=63"> PRODUCTS AND SERVICES 61 Fing</a> <a title="Postal Technology International December 2009 page 64" href="http://viewer.zmags.com/publication/09540127?page=64"> 62 PRODUCTS AND SERVICES LETTERBOX FOR P</a> <a title="Postal Technology International December 2009 page 65" href="http://viewer.zmags.com/publication/09540127?page=65"> PRODUCTS AND SERVICES 63 SHINY NEW POSTCO</a> <a title="Postal Technology International December 2009 page 66" href="http://viewer.zmags.com/publication/09540127?page=66"> 64 PRODUCTS AND SERVICES QUALITY SERVICE</a> <a title="Postal Technology International December 2009 page 67" href="http://viewer.zmags.com/publication/09540127?page=67"> The exhibition for the global express and parcel </a> <a title="Postal Technology International December 2009 page 68" href="http://viewer.zmags.com/publication/09540127?page=68"> 66 INNOVATIONS NEXT-GENERATION POSTAL DE</a> <a title="Postal Technology International December 2009 page 69" href="http://viewer.zmags.com/publication/09540127?page=69"> INNOVATIONS 67 SAVE MONEY THROUGH OCR AND V</a> <a title="Postal Technology International December 2009 page 70" href="http://viewer.zmags.com/publication/09540127?page=70"> 68 POST-IT NOTE BIZARRE YOUTHFUL </a> <a title="Postal Technology International December 2009 page 71" href="http://viewer.zmags.com/publication/09540127?page=71"> Convenientlypackagedtohelpyou delivermorethanpack</a> <a title="Postal Technology International December 2009 page 72" href="http://viewer.zmags.com/publication/09540127?page=72"> E10001-PA-Z3-V1-7600 How does any shipment get t</a>