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<br /> WELCOME TO THE NOVEMBER<br /> ISSUE OF COMMS BUSINESS<br /> ENSURE YOU RECEIVE YOUR OWN FREE<br /> MONTHLY COPY CLICK HERE TO REGISTER<br /> SEPT 2016<br /> NOV 2017<br /> The leading magazine for the ICT channel www.commsbusiness.co.uk<br /> SIMWOOD CROSSES<br /> THE POND<br /> <br /> Call and Contact<br /> Centres<br /> IN THIS ISSUE<br /> 26<br /> 34<br /> Connectivity;<br /> The latest in Access<br /> IoT;<br /> Channel Ready?<br /> 44<br /> COMMSBUSINESS<br /> OpenScape Cloud<br /> Carrier grade voice, industry leading collaboration.<br /> A better approach to UCaaS.<br /> Resellers benefit from<br /> • Collaboration built in as standard<br /> • BYO SIP trunking<br /> To find out more about OpenScape Cloud<br /> Additionally, accredited resellers receive or how we at Nimans can help you at every<br /> valuable back end rebate opportunities. step from accredit<a title="CB November 2017 DIGI ISSUE page 1" href="http://viewer.zmags.com/publication/0b59a1ad?page=1"> WELCOME TO THE NOVEMBER ISSUE OF COMMS BUSINESS</a> <a title="CB November 2017 DIGI ISSUE page 2" href="http://viewer.zmags.com/publication/0b59a1ad?page=2"> SEPT 2016 NOV 2017 The leading magazine for th</a> <a title="CB November 2017 DIGI ISSUE page 3" href="http://viewer.zmags.com/publication/0b59a1ad?page=3"> OpenScape Cloud Carrier grade voice, industry lea</a> <a title="CB November 2017 DIGI ISSUE page 4" href="http://viewer.zmags.com/publication/0b59a1ad?page=4"> FROM THE EDITOR SMOKE WITHOUT FIRE? T </a> <a title="CB November 2017 DIGI ISSUE page 5" href="http://viewer.zmags.com/publication/0b59a1ad?page=5"> CONTENTS NEWS 5 Avaya Launches ACS Underpinned </a> <a title="CB November 2017 DIGI ISSUE page 6" href="http://viewer.zmags.com/publication/0b59a1ad?page=6"> For all the latest news visit www.commsbusiness.c</a> <a title="CB November 2017 DIGI ISSUE page 7" href="http://viewer.zmags.com/publication/0b59a1ad?page=7"> NEWS IS SKYPE FOR BUSINESS DEAD? LONG LIVE TEAMS!</a> <a title="CB November 2017 DIGI ISSUE page 8" href="http://viewer.zmags.com/publication/0b59a1ad?page=8"> For all the latest news visit www.commsbusiness.c</a> <a title="CB November 2017 DIGI ISSUE page 9" href="http://viewer.zmags.com/publication/0b59a1ad?page=9"> NEWS Moussa Zaghdoud ALE S</a> <a title="CB November 2017 DIGI ISSUE page 10" href="http://viewer.zmags.com/publication/0b59a1ad?page=10"> For all the latest news visit www.commsbusiness.c</a> <a title="CB November 2017 DIGI ISSUE page 11" href="http://viewer.zmags.com/publication/0b59a1ad?page=11"> MOVERS AND SHAKERS Danielle Price </a> <a title="CB November 2017 DIGI ISSUE page 12" href="http://viewer.zmags.com/publication/0b59a1ad?page=12"> TAILORED FOR YOU EASY AS... 1 £3.25 PE</a> <a title="CB November 2017 DIGI ISSUE page 13" href="http://viewer.zmags.com/publication/0b59a1ad?page=13"> NEWS VOICEFLEX LAUNCHES CLICK-TO-CALL Voiceflex ha</a> <a title="CB November 2017 DIGI ISSUE page 14" href="http://viewer.zmags.com/publication/0b59a1ad?page=14"> TELCOSWITCH.COM WHATSUP@TELCOSWITCH.COM </a> <a title="CB November 2017 DIGI ISSUE page 15" href="http://viewer.zmags.com/publication/0b59a1ad?page=15"> NEWS EXCHANGE COMMS ACQUIRED Leeds telephony, int</a> <a title="CB November 2017 DIGI ISSUE page 16" href="http://viewer.zmags.com/publication/0b59a1ad?page=16"> Great Position Great Partners</a> <a title="CB November 2017 DIGI ISSUE page 17" href="http://viewer.zmags.com/publication/0b59a1ad?page=17"> NEWS Campbell Williams CAMPBELL WI</a> <a title="CB November 2017 DIGI ISSUE page 18" href="http://viewer.zmags.com/publication/0b59a1ad?page=18"> For all the latest news visit www.commsbusiness.c</a> <a title="CB November 2017 DIGI ISSUE page 19" href="http://viewer.zmags.com/publication/0b59a1ad?page=19"> NEWS AKIXI LAUNCHES WALLBOARD REPORTING APP Akixi</a> <a title="CB November 2017 DIGI ISSUE page 20" href="http://viewer.zmags.com/publication/0b59a1ad?page=20">            NEW Product Announcement Auto</a> <a title="CB November 2017 DIGI ISSUE page 21" href="http://viewer.zmags.com/publication/0b59a1ad?page=21"> INTERVIEW OPEN SOURCE DISRUPTION Richard Smith, </a> <a title="CB November 2017 DIGI ISSUE page 22" href="http://viewer.zmags.com/publication/0b59a1ad?page=22"> SHAPE BRITAIN'S FULL-FIBRE FUTURE At Entanet and</a> <a title="CB November 2017 DIGI ISSUE page 23" href="http://viewer.zmags.com/publication/0b59a1ad?page=23"> COVER STORY SIMWOOD SIMWOOD CROSSES THE POND Sim</a> <a title="CB November 2017 DIGI ISSUE page 24" href="http://viewer.zmags.com/publication/0b59a1ad?page=24"> COVER STORY SIMWOOD Simwood's reach has extended </a> <a title="CB November 2017 DIGI ISSUE page 25" href="http://viewer.zmags.com/publication/0b59a1ad?page=25"> TEAMWORK SPARK COLLABORATION Collaboration</a> <a title="CB November 2017 DIGI ISSUE page 26" href="http://viewer.zmags.com/publication/0b59a1ad?page=26"> LEADING THE VOIP BUSINESS SINCE 2002</a> <a title="CB November 2017 DIGI ISSUE page 27" href="http://viewer.zmags.com/publication/0b59a1ad?page=27"> C M Y CM MY CY CMY K MARKET REPORT – CONTACT</a> <a title="CB November 2017 DIGI ISSUE page 28" href="http://viewer.zmags.com/publication/0b59a1ad?page=28"> communications management | oak.co.uk r i</a> <a title="CB November 2017 DIGI ISSUE page 29" href="http://viewer.zmags.com/publication/0b59a1ad?page=29"> MARKET REPORT – CONTACT CENTRES tasks ar</a> <a title="CB November 2017 DIGI ISSUE page 30" href="http://viewer.zmags.com/publication/0b59a1ad?page=30"> </a> <a title="CB November 2017 DIGI ISSUE page 31" href="http://viewer.zmags.com/publication/0b59a1ad?page=31"> C M Y CM MY CY CMY K MARKET REPORT – CONTACT</a> <a title="CB November 2017 DIGI ISSUE page 32" href="http://viewer.zmags.com/publication/0b59a1ad?page=32"> New from Yealink... ...the CP920 Confe</a> <a title="CB November 2017 DIGI ISSUE page 33" href="http://viewer.zmags.com/publication/0b59a1ad?page=33"> INTERVIEW NETWORKING FOR PARTNERS In this interv</a> <a title="CB November 2017 DIGI ISSUE page 34" href="http://viewer.zmags.com/publication/0b59a1ad?page=34"> Comms Business Advert - 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