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<br /> Walter Klinger’s 2014 PMA Plans x Preventing Holiday Disasters x Awards Night Recapped x Suze<br /> Orman to Keynote at PMEXPO x Avoiding Workplace Conflict x What Millennial Residents Want<br /> DECEMBER 2013 | BULLETIN 1<br /> www.bestapartmentsindc.com<br /> Upcoming PMA Events<br /> December 2013<br /> Friday, December 6<br /> MAE and Leasing Professional<br /> Awards Ceremony<br /> Hyatt Regency Bethesda<br /> Bethesda, MD<br /> $40 per member<br /> $65 per nonmember<br /> Saturday, December 14<br /> PMA Holiday Ball<br /> Renaissance Downtown<br /> Washington, DC Hotel<br /> $250 per person<br /> Wednesday, December 18<br /> High-Efficiency Motor<br /> Demonstration<br /> Rollins Congressional Club<br /> Rockville, MD<br /> No charge for PMA members<br /> Reserve for<br /> PMA Events<br /> Online<br /> www.pma-dc.org<br /> 2 www.pma-dc.org<br /> www.pma-dc.org<br /> DECEMBER 2013<br /> 2013 Board of Directors<br /> President<b<a title="December 2013 BULLETIN page 1" href="http://viewer.zmags.com/publication/0ca503a7?page=1"> Walter Klinger’s 2014 PMA Plans x Preventing Holi</a> <a title="December 2013 BULLETIN page 2" href="http://viewer.zmags.com/publication/0ca503a7?page=2"> www.bestapartmentsindc.com Upcoming PMA Events De</a> <a title="December 2013 BULLETIN page 3" href="http://viewer.zmags.com/publication/0ca503a7?page=3"> www.pma-dc.org DECEMBER 2013 2013 Board of </a> <a title="December 2013 BULLETIN page 4" href="http://viewer.zmags.com/publication/0ca503a7?page=4"> DECEMBER 2013 Tuesday, December 3, 2013 5:00pm-7</a> <a title="December 2013 BULLETIN page 5" href="http://viewer.zmags.com/publication/0ca503a7?page=5"> PRESIDENT’S MESSAGE Remarkable! Bo</a> <a title="December 2013 BULLETIN page 6" href="http://viewer.zmags.com/publication/0ca503a7?page=6"> 6 www.pma-dc.org</a> <a title="December 2013 BULLETIN page 7" href="http://viewer.zmags.com/publication/0ca503a7?page=7"> Holiday Ball 2013 Spend an Evening in Monte Carlo</a> <a title="December 2013 BULLETIN page 8" href="http://viewer.zmags.com/publication/0ca503a7?page=8"> 8 www.pma-dc.org</a> <a title="December 2013 BULLETIN page 9" href="http://viewer.zmags.com/publication/0ca503a7?page=9"> Holiday Ball continued from page 7 of champagne </a> <a title="December 2013 BULLETIN page 10" href="http://viewer.zmags.com/publication/0ca503a7?page=10"> Holiday Ball Sponsorships MARTINI ROOM SP</a> <a title="December 2013 BULLETIN page 11" href="http://viewer.zmags.com/publication/0ca503a7?page=11"> Holiday Ball sponsorships continued from page 10 </a> <a title="December 2013 BULLETIN page 12" href="http://viewer.zmags.com/publication/0ca503a7?page=12"> What are the secrets to great holiday events for </a> <a title="December 2013 BULLETIN page 13" href="http://viewer.zmags.com/publication/0ca503a7?page=13"> A Night to Remember: PMA Awards Edmonds, Zerizg</a> <a title="December 2013 BULLETIN page 14" href="http://viewer.zmags.com/publication/0ca503a7?page=14"> PMA Awards continued from page 13 </a> <a title="December 2013 BULLETIN page 15" href="http://viewer.zmags.com/publication/0ca503a7?page=15"> PMA Awards continued from page 14 on the PMA Oper</a> <a title="December 2013 BULLETIN page 16" href="http://viewer.zmags.com/publication/0ca503a7?page=16"> Sussman Award Winner: David Newcome In accepting</a> <a title="December 2013 BULLETIN page 17" href="http://viewer.zmags.com/publication/0ca503a7?page=17"> David Newcome continued from page 16 renovating </a> <a title="December 2013 BULLETIN page 18" href="http://viewer.zmags.com/publication/0ca503a7?page=18"> Suze Orman to Keynote at PMEXPO We promised some</a> <a title="December 2013 BULLETIN page 19" href="http://viewer.zmags.com/publication/0ca503a7?page=19"> PMEXPO 2014: A Must-Attend Event The nation’s la</a> <a title="December 2013 BULLETIN page 20" href="http://viewer.zmags.com/publication/0ca503a7?page=20"> War Is Hell: Managing and Avoiding Conflict in Pro</a> <a title="December 2013 BULLETIN page 21" href="http://viewer.zmags.com/publication/0ca503a7?page=21"> War Is Hell continued from page 20 3. Nice peop</a> <a title="December 2013 BULLETIN page 22" href="http://viewer.zmags.com/publication/0ca503a7?page=22"> Committee Corner Here is a short recap of committ</a> <a title="December 2013 BULLETIN page 23" href="http://viewer.zmags.com/publication/0ca503a7?page=23"> Committee Corner continued from page 22 reservat</a> <a title="December 2013 BULLETIN page 24" href="http://viewer.zmags.com/publication/0ca503a7?page=24"> 24 www.pma-dc.org</a> <a title="December 2013 BULLETIN page 25" href="http://viewer.zmags.com/publication/0ca503a7?page=25"> Awards Night Banquet Arc Water T</a> <a title="December 2013 BULLETIN page 26" href="http://viewer.zmags.com/publication/0ca503a7?page=26"> Awards Night Past President Jace</a> <a title="December 2013 BULLETIN page 27" href="http://viewer.zmags.com/publication/0ca503a7?page=27"> Awards Night The 2014 PMA Board o</a> <a title="December 2013 BULLETIN page 28" href="http://viewer.zmags.com/publication/0ca503a7?page=28"> Awards Night John Hughes, Sherry</a> <a title="December 2013 BULLETIN page 29" href="http://viewer.zmags.com/publication/0ca503a7?page=29"> PACE Revs Up Marketing Efforts No sooner had the</a> <a title="December 2013 BULLETIN page 30" href="http://viewer.zmags.com/publication/0ca503a7?page=30"> 30 www.pma-dc.org</a> <a title="December 2013 BULLETIN page 31" href="http://viewer.zmags.com/publication/0ca503a7?page=31"> The team of Flats 130 At Constitution Square, a 1</a> <a title="December 2013 BULLETIN page 32" href="http://viewer.zmags.com/publication/0ca503a7?page=32"> Flats 130 at Constitution Square continued from p</a> <a title="December 2013 BULLETIN page 33" href="http://viewer.zmags.com/publication/0ca503a7?page=33"> Tom’s Blog Creating Emotional Connections When I</a> <a title="December 2013 BULLETIN page 34" href="http://viewer.zmags.com/publication/0ca503a7?page=34"> Five-Star Sponsor Profile Studebaker Submetering,</a> <a title="December 2013 BULLETIN page 35" href="http://viewer.zmags.com/publication/0ca503a7?page=35"> Studebaker Submetering continued from page 34 to </a> <a title="December 2013 BULLETIN page 36" href="http://viewer.zmags.com/publication/0ca503a7?page=36"> In this BULLETIN, we speak with Walter Klinger,</a> <a title="December 2013 BULLETIN page 37" href="http://viewer.zmags.com/publication/0ca503a7?page=37"> Walter Klinger’s Key Executive Insights continued</a> <a title="December 2013 BULLETIN page 38" href="http://viewer.zmags.com/publication/0ca503a7?page=38"> Take Advantage of PMA’s Innovative Dues Structure</a> <a title="December 2013 BULLETIN page 39" href="http://viewer.zmags.com/publication/0ca503a7?page=39"> The Three Most Important Words in Real Estate: Am</a> <a title="December 2013 BULLETIN page 40" href="http://viewer.zmags.com/publication/0ca503a7?page=40"> When you need to contract with a company on a pro</a> <a title="December 2013 BULLETIN page 41" href="http://viewer.zmags.com/publication/0ca503a7?page=41"> How to Write More Effective Emails Email is bot</a> <a title="December 2013 BULLETIN page 42" href="http://viewer.zmags.com/publication/0ca503a7?page=42"> continued on page 43 42 www.pma-dc.org</a> <a title="December 2013 BULLETIN page 43" href="http://viewer.zmags.com/publication/0ca503a7?page=43"> December is a time for holiday celebrations, and </a> <a title="December 2013 BULLETIN page 44" href="http://viewer.zmags.com/publication/0ca503a7?page=44"> Operations Corner continued from page 43 Children</a> <a title="December 2013 BULLETIN page 45" href="http://viewer.zmags.com/publication/0ca503a7?page=45"> Operations Corner continued from page 44 • Never</a> <a title="December 2013 BULLETIN page 46" href="http://viewer.zmags.com/publication/0ca503a7?page=46"> Service with a Smile Has anyone ever taken an Ae</a> <a title="December 2013 BULLETIN page 47" href="http://viewer.zmags.com/publication/0ca503a7?page=47"> Did Maslow Get It Wrong? What Truly Motivates Res</a> <a title="December 2013 BULLETIN page 48" href="http://viewer.zmags.com/publication/0ca503a7?page=48"> Did Maslow Get It Wrong? continued from page 47 </a> <a title="December 2013 BULLETIN page 49" href="http://viewer.zmags.com/publication/0ca503a7?page=49"> Associate Member Digest PMEXPO Booths Going Fast </a> <a title="December 2013 BULLETIN page 50" href="http://viewer.zmags.com/publication/0ca503a7?page=50"> PMA Professional Services Directory </a> <a title="December 2013 BULLETIN page 51" href="http://viewer.zmags.com/publication/0ca503a7?page=51"> PMA Five-Star Sponsors DECEMBER 2</a> <a title="December 2013 BULLETIN page 52" href="http://viewer.zmags.com/publication/0ca503a7?page=52"> the MAJOR APPLIANCE ‘GIANT’ AMERICA’S LARGEST WH</a>