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Zmags
Close More Leases x The Bartlett Named Best in Show x More Effective Decision Making Techniques
Five-Star Sponsor Profile: Residency Bureau x Toni Harris Heads Slate of Nominees
THE PROPERTY MANAGEMENT STAFFING SPECIALISTS
www.InterSolutionsInc.com
PMA’s 2018
Platinum Sponsors
2 www.pma-dc.org www.bestapartmentsindc.com
PRESIDENT’S MESSAGE
Well-Deserved Recognition
Peter Pollak
The number one reason why property management
professionals, leasing consultants, maintenance
technicians, regional managers, vice presidents and
others involved in the property management industry
leave their current positions for allegedly greener
pastures is lack of appreciation and recognition. That’s
why programs such as the PMA Apartment Co
Close More Leases x The Bartlett Named Best in Sh
THE PROPERTY MANAGEMENT STAFFING SPECIALISTS www
PRESIDENT’S MESSAGE Well-Deserved Recognition
PMA Calendar Volunteer Opportunity - Community
The Buzz How to Close More Leases
Past Presidents’ Awards Banquet PMA to Honor Kath
from six properties to 29 currently with more on
market a new community to the renting public. Jen
of their community and home,” Jennifer shares. An
Ron oversees the operations of all 75 apartment c
educator is the perfect way to make an impact. Th
How to Close More Leases Most leasing consulta
needs and values the most. Leasing professionals’
Fun and Festive PACE Ceremony The Bartlett Named
From June to August, PACE Judges and PACE Ambas-
• Berkshire Communities • Berger Rental Commu
2018 PACE Sponsors PMA thanks and recognizes the
CONGRATULATIONS TO THE 2018 PACE WINNERS! www.bes
October Photo Gallery Photos courtesy of Commer
PMA Board member, Toni Harris (Avanath Realty, In
Elaine De Lude (LIVEbe Communities) and Dawn Mill
Welcome New Members The following is a list of co
How to Become More Customer Centric Some walk
• Tie compensation to customer centricity. What
2018 Holiday Ball - Winter Wonderland Celebrat
Centerpiece Sponsor $3,000 (One remaining) •
Five-Star Sponsor Spotlight Residency Bureau Whi
Our team strives to be efficient, well-organized
We have our first date around the 2nd of every mo
How to Put Your Team In Your Residents’ Shoes
Marketing and Advertising Excellence and Leasing
The Value of a Good Night’s Sleep Property man
ASSOCIATE MEMBER DIGEST Take Your Career to the
Tom’s Blog The Difference Between Trust and Loyal
I asked a simple question, “Does the car really n
Harris Heads Slate of Nominees Toni Harris, CP
Lessons We Can Learn From Sears On Monday, Oct
Sears had no equal when it came to training its s
January General Membership Meeting: Blueprints of
Making More Effective Decisions Ever wonder if
10"h x AD SIZE: 7.5"w AD FOR P.C. RICHARD BUILDER
Committee Corner The following is a short recap o
August Social Committee The Committee is consider
Marketing Council The Council received more than
Toastmasters Club PMA Toastmasters Club is a self
PMA’s 2018 Five-Star Sponsors