If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> www.passengerterminaltoday.com JANMUaArRcYh 201009 Interviews<br /> VCainrcloesntSKanwjaukasn<br /> RGoragnetrBWroyolikeer<br /> AThlaoimstasirTDheaocboanld<br /> SAtlebfearnt AMuicsht ejda<br /> Chris Clarke<br /> Where to go?<br /> Why do many airports appear to pay<br /> so little attention to wayfinding?<br /> IN THIS ISSUE: ARCHITECTURE AND DESIGN | CHECK-IN DEVELOPMENTS | CHRISTCHURCH INTERNATIONALwww.passengerterminaltoday.com JANUARY 2010<br /> j<br /> RMINALWorld<br /> Interviews<br /> Carlos Sanjuan<br /> Grant Brooker<br /> Thomas Theobald<br /> Albert Michejda<br /> Chris Clarke<br /> ere to go?<br /> Why do many airports appear to pay<br /> so little attention to wayfinding?<br /> ISSUE: ARCHITECTURE AND DESIGN I CHECK-IN DEVELOPMENTS I CHRISTCHURCH INTERNATIONAL<br /> <br /> Ikusi systems integrated in the new Barcelona Airport (T1)<br /> • Access control system<br /> • Flight information display system<br /> • UCA (AENA’s common use<a title="Passenger Terminal World January 2010 page 1" href="http://viewer.zmags.com/publication/0d500127?page=1"> www.passengerterminaltoday.com JANMUaArRcYh 2010</a> <a title="Passenger Terminal World January 2010 page 2" href="http://viewer.zmags.com/publication/0d500127?page=2"> Ikusi systems integrated in the new Barcelona Air</a> <a title="Passenger Terminal World January 2010 page 3" href="http://viewer.zmags.com/publication/0d500127?page=3"> CONTENTS 1 Cover story WHERE TO GO? The efficien</a> <a title="Passenger Terminal World January 2010 page 4" href="http://viewer.zmags.com/publication/0d500127?page=4"> AVIATION I I / Fed up with cryptic old school sof</a> <a title="Passenger Terminal World January 2010 page 5" href="http://viewer.zmags.com/publication/0d500127?page=5"> Products & services 54 FULL-SPEED AHEAD 56 </a> <a title="Passenger Terminal World January 2010 page 6" href="http://viewer.zmags.com/publication/0d500127?page=6"> 4 WHAT'S NEW? NEWS UPDATE INDUSTRY|FINANCE|TECHNO</a> <a title="Passenger Terminal World January 2010 page 7" href="http://viewer.zmags.com/publication/0d500127?page=7"> One of the key features of the new terminal is it</a> <a title="Passenger Terminal World January 2010 page 8" href="http://viewer.zmags.com/publication/0d500127?page=8"> 6 NEWS UPDATE WORLD AIRPORT AWARDS On </a> <a title="Passenger Terminal World January 2010 page 9" href="http://viewer.zmags.com/publication/0d500127?page=9"> The lessons we learn from the great spectrum of s</a> <a title="Passenger Terminal World January 2010 page 10" href="http://viewer.zmags.com/publication/0d500127?page=10"> 080 wnehwast’UsPnDeawt?e Security trial Pa</a> <a title="Passenger Terminal World January 2010 page 11" href="http://viewer.zmags.com/publication/0d500127?page=11"> “The conference was terrific.” Dennis Probst, depu</a> <a title="Passenger Terminal World January 2010 page 12" href="http://viewer.zmags.com/publication/0d500127?page=12"> PARTICIPATING ORGANISATIONS 2009/2010 1Point2 | 3</a> <a title="Passenger Terminal World January 2010 page 13" href="http://viewer.zmags.com/publication/0d500127?page=13"> Courtesy of Belgian Tourist Office NYC/USA Regis</a> <a title="Passenger Terminal World January 2010 page 14" href="http://viewer.zmags.com/publication/0d500127?page=14"> 12 EAST SIDE STORY SATYAKI RAGHUNATH BALANCED RE</a> <a title="Passenger Terminal World January 2010 page 15" href="http://viewer.zmags.com/publication/0d500127?page=15"> their monopoly and to ensure a level playing field</a> <a title="Passenger Terminal World January 2010 page 16" href="http://viewer.zmags.com/publication/0d500127?page=16"> 14 REGIONAL FOCUS SAUL WORDSWORTH SHOW OF S</a> <a title="Passenger Terminal World January 2010 page 17" href="http://viewer.zmags.com/publication/0d500127?page=17"> REGIONAL FOCUS 15 China's </a> <a title="Passenger Terminal World January 2010 page 18" href="http://viewer.zmags.com/publication/0d500127?page=18"> Stillthe firstname </a> <a title="Passenger Terminal World January 2010 page 19" href="http://viewer.zmags.com/publication/0d500127?page=19"> passenger numbers considerably. So we are seeing</a> <a title="Passenger Terminal World January 2010 page 20" href="http://viewer.zmags.com/publication/0d500127?page=20"> 18 REGIONAL FOCUS </a> <a title="Passenger Terminal World January 2010 page 21" href="http://viewer.zmags.com/publication/0d500127?page=21"> REGIONAL FOCUS 19 </a> <a title="Passenger Terminal World January 2010 page 22" href="http://viewer.zmags.com/publication/0d500127?page=22"> 20 REGIONAL FOCUS Image courtesy of www.china-de</a> <a title="Passenger Terminal World January 2010 page 23" href="http://viewer.zmags.com/publication/0d500127?page=23"> AVIATION STARTS ON THE GROUND GroundStar the most</a> <a title="Passenger Terminal World January 2010 page 24" href="http://viewer.zmags.com/publication/0d500127?page=24"> 22 WAYFINDING MIKE PRIDDING WHERE TO GO? T</a> <a title="Passenger Terminal World January 2010 page 25" href="http://viewer.zmags.com/publication/0d500127?page=25"> sense and as such results solely in a need for si</a> <a title="Passenger Terminal World January 2010 page 26" href="http://viewer.zmags.com/publication/0d500127?page=26"> 24 WAYFINDING What they should really do i</a> <a title="Passenger Terminal World January 2010 page 27" href="http://viewer.zmags.com/publication/0d500127?page=27"> COLLABORATIVE AIRPORT MANAGEMENT </a> <a title="Passenger Terminal World January 2010 page 28" href="http://viewer.zmags.com/publication/0d500127?page=28"> 26 CASE STUDY ANDREW PICKERING ROOM FOR GROWTH </a> <a title="Passenger Terminal World January 2010 page 29" href="http://viewer.zmags.com/publication/0d500127?page=29"> The main feature of the design is the integration</a> <a title="Passenger Terminal World January 2010 page 30" href="http://viewer.zmags.com/publication/0d500127?page=30"> activating destinations TMT</a> <a title="Passenger Terminal World January 2010 page 31" href="http://viewer.zmags.com/publication/0d500127?page=31"> All has not gone smoothly for the project since</a> <a title="Passenger Terminal World January 2010 page 32" href="http://viewer.zmags.com/publication/0d500127?page=32"> 30 CASE STUDY the floor to give us a lo</a> <a title="Passenger Terminal World January 2010 page 33" href="http://viewer.zmags.com/publication/0d500127?page=33"> The What-if Machine ARCport ALTO (Airside, Landsi</a> <a title="Passenger Terminal World January 2010 page 34" href="http://viewer.zmags.com/publication/0d500127?page=34"> 32 ARCHITECTURE TOM THEOBALD WAVE OF THE FUTURE</a> <a title="Passenger Terminal World January 2010 page 35" href="http://viewer.zmags.com/publication/0d500127?page=35"> In an era when money is tight and re</a> <a title="Passenger Terminal World January 2010 page 36" href="http://viewer.zmags.com/publication/0d500127?page=36"> Next Generation Aviation Solutions... ?????w>???</a> <a title="Passenger Terminal World January 2010 page 37" href="http://viewer.zmags.com/publication/0d500127?page=37"> The new Terminal 2 at Raleigh-Durham Inte</a> <a title="Passenger Terminal World January 2010 page 38" href="http://viewer.zmags.com/publication/0d500127?page=38"> 36 ARCHITECTURE in </a> <a title="Passenger Terminal World January 2010 page 39" href="http://viewer.zmags.com/publication/0d500127?page=39"> THE NEW LAX Los Angeles: Gateway to the World </a> <a title="Passenger Terminal World January 2010 page 40" href="http://viewer.zmags.com/publication/0d500127?page=40"> 38 ARCHITECTURE xMxaxrxxtixnxxnxexixlxan Archite</a> <a title="Passenger Terminal World January 2010 page 41" href="http://viewer.zmags.com/publication/0d500127?page=41"> last glimpse of well-wishers. The departures floo</a> <a title="Passenger Terminal World January 2010 page 42" href="http://viewer.zmags.com/publication/0d500127?page=42"> 40 ARCHITECTURE Eric PEtErson Architecture Focus</a> <a title="Passenger Terminal World January 2010 page 43" href="http://viewer.zmags.com/publication/0d500127?page=43"> future physical and technological needs. Landside</a> <a title="Passenger Terminal World January 2010 page 44" href="http://viewer.zmags.com/publication/0d500127?page=44"> 42 ARCHITECTURE SAUL WORDSWORTH </a> <a title="Passenger Terminal World January 2010 page 45" href="http://viewer.zmags.com/publication/0d500127?page=45"> ARCHITECTURE 43 TREND SETTERS WHAT ARE THE CURRE</a> <a title="Passenger Terminal World January 2010 page 46" href="http://viewer.zmags.com/publication/0d500127?page=46"> 44 ARCHITECTURE 00 “People shouldn</a> <a title="Passenger Terminal World January 2010 page 47" href="http://viewer.zmags.com/publication/0d500127?page=47"> rigours of major public buildings with massive fo</a> <a title="Passenger Terminal World January 2010 page 48" href="http://viewer.zmags.com/publication/0d500127?page=48"> 46 ARCHITECTURE </a> <a title="Passenger Terminal World January 2010 page 49" href="http://viewer.zmags.com/publication/0d500127?page=49"> We know what matters. Airports appreciate satisfi</a> <a title="Passenger Terminal World January 2010 page 50" href="http://viewer.zmags.com/publication/0d500127?page=50"> 0408 dCfHgEdCfK- -IN HELEN NORMAN PASSENGER P</a> <a title="Passenger Terminal World January 2010 page 51" href="http://viewer.zmags.com/publication/0d500127?page=51"> CHEdCfKgd-INf- 0409 </a> <a title="Passenger Terminal World January 2010 page 52" href="http://viewer.zmags.com/publication/0d500127?page=52"> One of the world’s leading integrators of baggage</a> <a title="Passenger Terminal World January 2010 page 53" href="http://viewer.zmags.com/publication/0d500127?page=53"> The most dramatic growth is seen in web check-</a> <a title="Passenger Terminal World January 2010 page 54" href="http://viewer.zmags.com/publication/0d500127?page=54"> 52 CHECK-IN 00 Atlanta stands out when</a> <a title="Passenger Terminal World January 2010 page 55" href="http://viewer.zmags.com/publication/0d500127?page=55"> [[[TEWWIRKIVXIVQMREPXSHE]GSQ </a> <a title="Passenger Terminal World January 2010 page 56" href="http://viewer.zmags.com/publication/0d500127?page=56"> 54 PRODUCTS & SERVICES RAMÓN MONTES Full-speed </a> <a title="Passenger Terminal World January 2010 page 57" href="http://viewer.zmags.com/publication/0d500127?page=57"> PRODUCTS & SERVICES 55 </a> <a title="Passenger Terminal World January 2010 page 58" href="http://viewer.zmags.com/publication/0d500127?page=58"> 56 PRODUCTS & SERVICES CHRISTIAN BILLJOETT Fans</a> <a title="Passenger Terminal World January 2010 page 59" href="http://viewer.zmags.com/publication/0d500127?page=59"> PRODUCTS & SERVICES 57 MAURIZIO DEL CANTO New f</a> <a title="Passenger Terminal World January 2010 page 60" href="http://viewer.zmags.com/publication/0d500127?page=60"> 58 PRODUCTS & SERVICES FIN B. BONSET </a> <a title="Passenger Terminal World January 2010 page 61" href="http://viewer.zmags.com/publication/0d500127?page=61"> PRODUCTS & SERVICES 59 </a> <a title="Passenger Terminal World January 2010 page 62" href="http://viewer.zmags.com/publication/0d500127?page=62"> 60 PRODUCTS & SERVICES MAX SCHINTLMEISTER Where</a> <a title="Passenger Terminal World January 2010 page 63" href="http://viewer.zmags.com/publication/0d500127?page=63"> PRODUCTS & SERVICES 61 </a> <a title="Passenger Terminal World January 2010 page 64" href="http://viewer.zmags.com/publication/0d500127?page=64"> 62 PRODUCTS & SERVICES PETER ELMVANG Higher mea</a> <a title="Passenger Terminal World January 2010 page 65" href="http://viewer.zmags.com/publication/0d500127?page=65"> PRODUCTS & SERVICES 63 STEWART MAXWELL Database</a> <a title="Passenger Terminal World January 2010 page 66" href="http://viewer.zmags.com/publication/0d500127?page=66"> 64 PRODUCTS & SERVICES ROBERT PAYNE Success abr</a> <a title="Passenger Terminal World January 2010 page 67" href="http://viewer.zmags.com/publication/0d500127?page=67"> PRODUCTS & SERVICES 65 Th</a> <a title="Passenger Terminal World January 2010 page 68" href="http://viewer.zmags.com/publication/0d500127?page=68"> 66 PRODUCTS & SERVICES NICOLETTA CECCATO Safety</a> <a title="Passenger Terminal World January 2010 page 69" href="http://viewer.zmags.com/publication/0d500127?page=69"> PRODUCTS & SERVICES 67 PAUL WESSELS Airport cit</a> <a title="Passenger Terminal World January 2010 page 70" href="http://viewer.zmags.com/publication/0d500127?page=70"> 68 PRODUCTS & SERVICES HELEN NORMAN Branson blo</a> <a title="Passenger Terminal World January 2010 page 71" href="http://viewer.zmags.com/publication/0d500127?page=71"> PRODUCTS & SERVICES 69 im</a> <a title="Passenger Terminal World January 2010 page 72" href="http://viewer.zmags.com/publication/0d500127?page=72"> 70 SUPPLIER INTERVIEW ANDREW PICKERING </a> <a title="Passenger Terminal World January 2010 page 73" href="http://viewer.zmags.com/publication/0d500127?page=73"> NOW ARRIVING 71 112 FROM COST TO PROFIT Cos</a> <a title="Passenger Terminal World January 2010 page 74" href="http://viewer.zmags.com/publication/0d500127?page=74"> 72 TDERPMARINTUARLETALOLKUN GE DEREK OSBORN Ai</a> <a title="Passenger Terminal World January 2010 page 75" href="http://viewer.zmags.com/publication/0d500127?page=75"> More than 150 million passengers listen to AviaVo</a> <a title="Passenger Terminal World January 2010 page 76" href="http://viewer.zmags.com/publication/0d500127?page=76"> 6JG%QWPVFQYP*CU5VCTVGF (TCPMHWTV#KTRQTV %CRCEKV[G</a>