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<br /> TM<br /> JANUARY 2009<br /> JANUARY 2009 SHRM.ORG $8.95<br /> MANAGING A MULTICULTURAL WORKFORCE<br /> Page 32<br /> PPUUBBLLIISSHHEEDD BBYY THE SOCIETY FOR HUMAN RESOURCE MANAGEMENT<br /> Lessons from the<br /> financial crisis<br /> 46<br /> Training on<br /> a shoestring<br /> 665<br /> SHIM<br /> SOCIETY FOR HUMAN<br /> RESOURCE MANAGEMENT<br /> Page 32<br /> Many Languages<br /> <br /> TM<br /> JANUARY 2009<br /> JANUARY 2009 SHRM.ORG $8.95<br /> MANAGING A MULTICULTURAL WORKFORCE<br /> Page 32<br /> PPUUBBLLIISSHHEEDD BBYY THE SOCIETY FOR HUMAN RESOURCE MANAGEMENT<b<a title="HR Magazine page 1" href="http://viewer.zmags.com/publication/0ed6d0a8?page=1"> TM JANUARY 2009 JANUARY 2009 </a> <a title="HR Magazine page 2" href="http://viewer.zmags.com/publication/0ed6d0a8?page=2"> TM JANUARY 2009 JANUARY 2009 </a> <a title="HR Magazine page 3" href="http://viewer.zmags.com/publication/0ed6d0a8?page=3"> RECRUITING >> HIRING >> BENEFITS >> PAYROLL >> RE</a> <a title="HR Magazine page 4" href="http://viewer.zmags.com/publication/0ed6d0a8?page=4"> There’s a better way to prioritize and orga</a> <a title="HR Magazine page 5" href="http://viewer.zmags.com/publication/0ed6d0a8?page=5"> enrollment? enrollment? enrollment? enrollment? e</a> <a title="HR Magazine page 6" href="http://viewer.zmags.com/publication/0ed6d0a8?page=6"> Contents </a> <a title="HR Magazine page 7" href="http://viewer.zmags.com/publication/0ed6d0a8?page=7"> FullPage.qxd:FullPage.qxd 7/3/08 4:16 PM </a> <a title="HR Magazine page 8" href="http://viewer.zmags.com/publication/0ed6d0a8?page=8"> Contents ADVICE AND ANALYSIS 29 SOLUTIONS Comp</a> <a title="HR Magazine page 9" href="http://viewer.zmags.com/publication/0ed6d0a8?page=9"> FullPage.qxd:FullPage.qxd 8/5/08 3:01 PM </a> <a title="HR Magazine page 10" href="http://viewer.zmags.com/publication/0ed6d0a8?page=10"> Online Highlights www.shrm.org/hrmagazine Lat</a> <a title="HR Magazine page 11" href="http://viewer.zmags.com/publication/0ed6d0a8?page=11"> From the CEO HR Resolutions for a Happier New</a> <a title="HR Magazine page 12" href="http://viewer.zmags.com/publication/0ed6d0a8?page=12"> From just around the corner to all around the wor</a> <a title="HR Magazine page 13" href="http://viewer.zmags.com/publication/0ed6d0a8?page=13"> THANK YOU, SHRM FOUNDATION </a> <a title="HR Magazine page 14" href="http://viewer.zmags.com/publication/0ed6d0a8?page=14"> FullPage.qxd:FullPage.qxd 8/25/08 11:38 AM</a> <a title="HR Magazine page 15" href="http://viewer.zmags.com/publication/0ed6d0a8?page=15"> </a> <a title="HR Magazine page 16" href="http://viewer.zmags.com/publication/0ed6d0a8?page=16"> In tough economic times... HR certification can </a> <a title="HR Magazine page 17" href="http://viewer.zmags.com/publication/0ed6d0a8?page=17"> From Readers Subscribe to the Leading Publication</a> <a title="HR Magazine page 18" href="http://viewer.zmags.com/publication/0ed6d0a8?page=18"> How to Contact Us Society for Human Resource Mana</a> <a title="HR Magazine page 19" href="http://viewer.zmags.com/publication/0ed6d0a8?page=19"> TRUSTED & INDEPENDENT WORKFORCE HEALTH CARE PROVI</a> <a title="HR Magazine page 20" href="http://viewer.zmags.com/publication/0ed6d0a8?page=20"> HR News For the latest headlines about HR-related</a> <a title="HR Magazine page 21" href="http://viewer.zmags.com/publication/0ed6d0a8?page=21"> HR News Obama Transition Team's EEO Policy Prote</a> <a title="HR Magazine page 22" href="http://viewer.zmags.com/publication/0ed6d0a8?page=22"> B_\[FWj^Fehj\eb_ei \hec8WhYbWoi=beXWb?dl[ijehi</a> <a title="HR Magazine page 23" href="http://viewer.zmags.com/publication/0ed6d0a8?page=23"> HR News $1,000 Deductibles Now the Norm U.ciSno.</a> <a title="HR Magazine page 24" href="http://viewer.zmags.com/publication/0ed6d0a8?page=24"> IfediehCWjY^Ÿ \hec8WhYbWoi=beXWb?dl[ijehi J</a> <a title="HR Magazine page 25" href="http://viewer.zmags.com/publication/0ed6d0a8?page=25"> HR News Customers Threatened with Extortion Afte</a> <a title="HR Magazine page 26" href="http://viewer.zmags.com/publication/0ed6d0a8?page=26"> ¡/PPOFFMTFDBOGJMM NZTIPFTCVUJOUXP XFFLT*¤NXBMLJOH</a> <a title="HR Magazine page 27" href="http://viewer.zmags.com/publication/0ed6d0a8?page=27"> HR News Sign of the Times: Temp-to-Perm Attorney</a> <a title="HR Magazine page 28" href="http://viewer.zmags.com/publication/0ed6d0a8?page=28"> Employers `Vote' on Health Care Platforms </a> <a title="HR Magazine page 29" href="http://viewer.zmags.com/publication/0ed6d0a8?page=29"> Executive Briefing When It Doesn't Pay to Stay</a> <a title="HR Magazine page 30" href="http://viewer.zmags.com/publication/0ed6d0a8?page=30"> Falling Stock Values Erode Bonus Pool Yoto</a> <a title="HR Magazine page 31" href="http://viewer.zmags.com/publication/0ed6d0a8?page=31"> FullPage.qxd:FullPage.qxd 5/6/08 11:02 AM </a> <a title="HR Magazine page 32" href="http://viewer.zmags.com/publication/0ed6d0a8?page=32"> Solutions Complaints, Workforce Composition, P</a> <a title="HR Magazine page 33" href="http://viewer.zmags.com/publication/0ed6d0a8?page=33"> Solutions and entry of younger workers affect </a> <a title="HR Magazine page 34" href="http://viewer.zmags.com/publication/0ed6d0a8?page=34"> BVSbVW\UaeSR]T]` 63/:B6A/D7<5A/1</a> <a title="HR Magazine page 35" href="http://viewer.zmags.com/publication/0ed6d0a8?page=35"> 32 HR Magazine  January 2009 0109 Zeidner.indd</a> <a title="HR Magazine page 36" href="http://viewer.zmags.com/publication/0ed6d0a8?page=36"> Cover Story Many U.S. employers are i</a> <a title="HR Magazine page 37" href="http://viewer.zmags.com/publication/0ed6d0a8?page=37"> Cover Story “The teacher would say, `</a> <a title="HR Magazine page 38" href="http://viewer.zmags.com/publication/0ed6d0a8?page=38"> Top Languages Nearly one in five people, or 47 m</a> <a title="HR Magazine page 39" href="http://viewer.zmags.com/publication/0ed6d0a8?page=39"> Cover Story A Touch of Class A Society for</a> <a title="HR Magazine page 40" href="http://viewer.zmags.com/publication/0ed6d0a8?page=40"> PHOTOGRAPHY BY ROBERT RATHE Senior HR specialist</a> <a title="HR Magazine page 41" href="http://viewer.zmags.com/publication/0ed6d0a8?page=41"> Q&A PHOTOGRAPHY BY STEVE PURCELL Civic Lessons </a> <a title="HR Magazine page 42" href="http://viewer.zmags.com/publication/0ed6d0a8?page=42"> Van Cleave also served on two SHRM national commi</a> <a title="HR Magazine page 43" href="http://viewer.zmags.com/publication/0ed6d0a8?page=43"> Q&A comp</a> <a title="HR Magazine page 44" href="http://viewer.zmags.com/publication/0ed6d0a8?page=44"> ©2008 SIRVA, Inc. SIRVA and the SIRVA LOGO DESIGN</a> <a title="HR Magazine page 45" href="http://viewer.zmags.com/publication/0ed6d0a8?page=45"> Kendra Toney, an Army recruit from the Chicago ar</a> <a title="HR Magazine page 46" href="http://viewer.zmags.com/publication/0ed6d0a8?page=46"> Workforce Readiness mission: recruitme</a> <a title="HR Magazine page 47" href="http://viewer.zmags.com/publication/0ed6d0a8?page=47"> Workforce Readiness the Army, Army Reser</a> <a title="HR Magazine page 48" href="http://viewer.zmags.com/publication/0ed6d0a8?page=48"> Twenty percent of Raytheon's annual hires ar</a> <a title="HR Magazine page 49" href="http://viewer.zmags.com/publication/0ed6d0a8?page=49"> 0109 Cascio_SR.indd 46 </a> <a title="HR Magazine page 50" href="http://viewer.zmags.com/publication/0ed6d0a8?page=50"> Performance Management SPECIAL REPORT Les</a> <a title="HR Magazine page 51" href="http://viewer.zmags.com/publication/0ed6d0a8?page=51"> Performance Management SPECIAL REPORT </a> <a title="HR Magazine page 52" href="http://viewer.zmags.com/publication/0ed6d0a8?page=52"> Nowhere was that practiced more zeal- ously than </a> <a title="HR Magazine page 53" href="http://viewer.zmags.com/publication/0ed6d0a8?page=53"> Performance Management SPECIAL REPORT </a> <a title="HR Magazine page 54" href="http://viewer.zmags.com/publication/0ed6d0a8?page=54"> FullPage.qxd:FullPage.qxd 9/2/08 12:13 PM </a> <a title="HR Magazine page 55" href="http://viewer.zmags.com/publication/0ed6d0a8?page=55"> Curing What Ails Performance Reviews Remedies fo</a> <a title="HR Magazine page 56" href="http://viewer.zmags.com/publication/0ed6d0a8?page=56"> Performance Management SPECIAL REPORT em</a> <a title="HR Magazine page 57" href="http://viewer.zmags.com/publication/0ed6d0a8?page=57"> Performance Management SPECIAL REPORT qu</a> <a title="HR Magazine page 58" href="http://viewer.zmags.com/publication/0ed6d0a8?page=58"> Performance Management SPECIAL REPORT sh</a> <a title="HR Magazine page 59" href="http://viewer.zmags.com/publication/0ed6d0a8?page=59"> At Talecris, directors first sit down with </a> <a title="HR Magazine page 60" href="http://viewer.zmags.com/publication/0ed6d0a8?page=60"> FullPage.qxd:FullPage.qxd 5/9/08 2:46 PM </a> <a title="HR Magazine page 61" href="http://viewer.zmags.com/publication/0ed6d0a8?page=61"> If your people are your best asse</a> <a title="HR Magazine page 62" href="http://viewer.zmags.com/publication/0ed6d0a8?page=62"> </a> <a title="HR Magazine page 63" href="http://viewer.zmags.com/publication/0ed6d0a8?page=63"> Special Advertising Section HR Technology Solutio</a> <a title="HR Magazine page 64" href="http://viewer.zmags.com/publication/0ed6d0a8?page=64"> HR Solutions Provider Profiles Special Advertisin</a> <a title="HR Magazine page 65" href="http://viewer.zmags.com/publication/0ed6d0a8?page=65"> Vantage Version 5.0 wwj.specbvmhv.com [8ffO.VIT.S</a> <a title="HR Magazine page 66" href="http://viewer.zmags.com/publication/0ed6d0a8?page=66"> HR Solutions Provider Profiles Special Advertisin</a> <a title="HR Magazine page 67" href="http://viewer.zmags.com/publication/0ed6d0a8?page=67"> FullPage.qxd:FullPage.qxd 8/3/08 4:29 PM </a> <a title="HR Magazine page 68" href="http://viewer.zmags.com/publication/0ed6d0a8?page=68"> HR Solutions Provider Profiles Special Advertisin</a> <a title="HR Magazine page 69" href="http://viewer.zmags.com/publication/0ed6d0a8?page=69"> FullPage.qxd:FullPage.qxd 8/26/08 11:01 AM</a> <a title="HR Magazine page 70" href="http://viewer.zmags.com/publication/0ed6d0a8?page=70"> Training Agenda Training on a Shoestring Even </a> <a title="HR Magazine page 71" href="http://viewer.zmags.com/publication/0ed6d0a8?page=71"> methods, and seeking out new ways to requ</a> <a title="HR Magazine page 72" href="http://viewer.zmags.com/publication/0ed6d0a8?page=72"> Training Agenda immediate correlation to a pro</a> <a title="HR Magazine page 73" href="http://viewer.zmags.com/publication/0ed6d0a8?page=73"> Mandated Training · Sexual harassment training—</a> <a title="HR Magazine page 74" href="http://viewer.zmags.com/publication/0ed6d0a8?page=74"> Top Dogs in Quality 63 Take Champion Prize Among</a> <a title="HR Magazine page 75" href="http://viewer.zmags.com/publication/0ed6d0a8?page=75"> Global HR Agenda Layoffs in Europe: Deal or No</a> <a title="HR Magazine page 76" href="http://viewer.zmags.com/publication/0ed6d0a8?page=76"> Global HR Agenda “not start too high” in their</a> <a title="HR Magazine page 77" href="http://viewer.zmags.com/publication/0ed6d0a8?page=77"> often insist that a RIF should go accord- ing to </a> <a title="HR Magazine page 78" href="http://viewer.zmags.com/publication/0ed6d0a8?page=78"> HR Technology Meetings Go Virtual Web-confere</a> <a title="HR Magazine page 79" href="http://viewer.zmags.com/publication/0ed6d0a8?page=79"> Internet Protocol (VoIP), and document sharing. T</a> <a title="HR Magazine page 80" href="http://viewer.zmags.com/publication/0ed6d0a8?page=80"> HR Technology and interaction tool with reduce</a> <a title="HR Magazine page 81" href="http://viewer.zmags.com/publication/0ed6d0a8?page=81"> one of many communication and social networking t</a> <a title="HR Magazine page 82" href="http://viewer.zmags.com/publication/0ed6d0a8?page=82"> Court Report New cases are posted online each wee</a> <a title="HR Magazine page 83" href="http://viewer.zmags.com/publication/0ed6d0a8?page=83"> Violation of Drug Policy Grounds for Termination </a> <a title="HR Magazine page 84" href="http://viewer.zmags.com/publication/0ed6d0a8?page=84"> Network with the Best SHRM® 2009 Spring Conferenc</a> <a title="HR Magazine page 85" href="http://viewer.zmags.com/publication/0ed6d0a8?page=85"> Legal Trends Make a Resolution: ADA Training </a> <a title="HR Magazine page 86" href="http://viewer.zmags.com/publication/0ed6d0a8?page=86"> Legal Trends determining whether someone has a</a> <a title="HR Magazine page 87" href="http://viewer.zmags.com/publication/0ed6d0a8?page=87"> assistance because of my impairment,” that trigge</a> <a title="HR Magazine page 88" href="http://viewer.zmags.com/publication/0ed6d0a8?page=88"> Inside SHRM HR Certification Eligibility Tig</a> <a title="HR Magazine page 89" href="http://viewer.zmags.com/publication/0ed6d0a8?page=89"> PHOTOGRAPHY BY DAVID HATHCOX Community activist </a> <a title="HR Magazine page 90" href="http://viewer.zmags.com/publication/0ed6d0a8?page=90"> Inside SHRM Meet the 2009 SHRM Board of Directo</a> <a title="HR Magazine page 91" href="http://viewer.zmags.com/publication/0ed6d0a8?page=91"> FullPage.qxd:FullPage.qxd 5/4/08 2:53 PM </a> <a title="HR Magazine page 92" href="http://viewer.zmags.com/publication/0ed6d0a8?page=92"> What's New Employee Assistance ValueOptions</a> <a title="HR Magazine page 93" href="http://viewer.zmags.com/publication/0ed6d0a8?page=93"> The People with Disabilities Foundation has produ</a> <a title="HR Magazine page 94" href="http://viewer.zmags.com/publication/0ed6d0a8?page=94"> Yellow Pages Guide to HR Products & Services BENE</a> <a title="HR Magazine page 95" href="http://viewer.zmags.com/publication/0ed6d0a8?page=95"> Guide to HR Products & Services CAREER DEVELOPMEN</a> <a title="HR Magazine page 96" href="http://viewer.zmags.com/publication/0ed6d0a8?page=96"> Yellow Pages Guide to HR Products & Services HR T</a> <a title="HR Magazine page 97" href="http://viewer.zmags.com/publication/0ed6d0a8?page=97"> Relocation Buyers' Guide Company listings do not </a> <a title="HR Magazine page 98" href="http://viewer.zmags.com/publication/0ed6d0a8?page=98"> Relocation Buyers' Guide VAN LINES A</a> <a title="HR Magazine page 99" href="http://viewer.zmags.com/publication/0ed6d0a8?page=99"> www.shrm.org/jobs HR Jobs To place an ad c</a> <a title="HR Magazine page 100" href="http://viewer.zmags.com/publication/0ed6d0a8?page=100"> Future Focus Human Resources Gets Religion IL</a> <a title="HR Magazine page 101" href="http://viewer.zmags.com/publication/0ed6d0a8?page=101"> Employees depend on you to make the right decisio</a> <a title="HR Magazine page 102" href="http://viewer.zmags.com/publication/0ed6d0a8?page=102"> FullPage.qxd:FullPage.qxd 4/8/08 2:41 PM </a>