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<br /> Improve Resident Satisfaction and Owner Happiness with Energy Improvements x PACE Winner - Wiley H. Bates<br /> Technology Benefits Your Residents Want Most x Five-Star Sponsor Profile - Owl Pest Prevention x Become a More Effective Leasing Consultant<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> SAVE WITH WASHINGTON GAS'S<br /> MULTIFAMILY PIPING PROGRAM.<br /> Before you build your next multifamily project or<br /> remodel your existing multifamily building, contact<br /> Washington Gas. Your project may be eligible to<br /> receive a contribution to offset your houseline<br /> installation costs. In some cases, the contribution<br /> your project receives may cover your internal piping<br /> costs completely. Partner with the best in the<br /> business—Washington Gas.<br /> BuildSmartChooseGas.com<br /> 2 www.pma-dc.org <a title="bulletin_August2017 page 1" href="http://viewer.zmags.com/publication/114c0322?page=1"> Improve Resident Sati</a> <a title="bulletin_August2017 page 2" href="http://viewer.zmags.com/publication/114c0322?page=2"> SAVE WITH WASHINGTON GAS'S MULTIFAMILY PIPING PRO</a> <a title="bulletin_August2017 page 3" href="http://viewer.zmags.com/publication/114c0322?page=3"> Buried Treasure Alla Shtipelman The August S</a> <a title="bulletin_August2017 page 4" href="http://viewer.zmags.com/publication/114c0322?page=4"> 4 www.pma-dc.org </a> <a title="bulletin_August2017 page 5" href="http://viewer.zmags.com/publication/114c0322?page=5"> The Buzz A Move-In Gift That Is Long Remembered </a> <a title="bulletin_August2017 page 6" href="http://viewer.zmags.com/publication/114c0322?page=6"> A Move-In Gift That Is Long Remembered Amazon </a> <a title="bulletin_August2017 page 7" href="http://viewer.zmags.com/publication/114c0322?page=7"> Learn How to Thrive Under Pressure How many ti</a> <a title="bulletin_August2017 page 8" href="http://viewer.zmags.com/publication/114c0322?page=8"> Buccaneer PMA AUGUST SOCIAL BrewBash ag </a> <a title="bulletin_August2017 page 9" href="http://viewer.zmags.com/publication/114c0322?page=9"> 2017 August Social - Buccaneer Brew Bash What is</a> <a title="bulletin_August2017 page 10" href="http://viewer.zmags.com/publication/114c0322?page=10"> August Social Sponsorship Opportunities Make a gr</a> <a title="bulletin_August2017 page 11" href="http://viewer.zmags.com/publication/114c0322?page=11"> Budget More Effectively and Impress Your Owners </a> <a title="bulletin_August2017 page 12" href="http://viewer.zmags.com/publication/114c0322?page=12"> Welcome New Members The following is a list of</a> <a title="bulletin_August2017 page 13" href="http://viewer.zmags.com/publication/114c0322?page=13"> Question of the Month What Technology Benefits ar</a> <a title="bulletin_August2017 page 14" href="http://viewer.zmags.com/publication/114c0322?page=14"> Five-Star Sponsor Spotlight Owl Pest Prevention </a> <a title="bulletin_August2017 page 15" href="http://viewer.zmags.com/publication/114c0322?page=15"> “No matter how big or small your job is, you will</a> <a title="bulletin_August2017 page 16" href="http://viewer.zmags.com/publication/114c0322?page=16"> The team at Owl Pest Prevention also is enhancing</a> <a title="bulletin_August2017 page 17" href="http://viewer.zmags.com/publication/114c0322?page=17"> PMA Calendar Marketing Directors’ Breakfast Tue</a> <a title="bulletin_August2017 page 18" href="http://viewer.zmags.com/publication/114c0322?page=18"> What Will Your Residents and Tenants Read? Eve</a> <a title="bulletin_August2017 page 19" href="http://viewer.zmags.com/publication/114c0322?page=19"> Get Ready: Marketing and Advertising Excellence A</a> <a title="bulletin_August2017 page 20" href="http://viewer.zmags.com/publication/114c0322?page=20"> ASSOCIATE MEMBER DIGEST Reviews, Reputation Mana</a> <a title="bulletin_August2017 page 21" href="http://viewer.zmags.com/publication/114c0322?page=21"> July Photo Gallery The P</a> <a title="bulletin_August2017 page 22" href="http://viewer.zmags.com/publication/114c0322?page=22"> Brian Lacey (Electric Advisors) and Larry Edmonds</a> <a title="bulletin_August2017 page 23" href="http://viewer.zmags.com/publication/114c0322?page=23"> PMA President Alla Shtipelman (ROSS Management Se</a> <a title="bulletin_August2017 page 24" href="http://viewer.zmags.com/publication/114c0322?page=24"> Tom’s Blog Making the Time PMA’s efforts to enga</a> <a title="bulletin_August2017 page 25" href="http://viewer.zmags.com/publication/114c0322?page=25"> Operations Corner Improving Resident Satisfaction</a> <a title="bulletin_August2017 page 26" href="http://viewer.zmags.com/publication/114c0322?page=26"> is happy and there are less service calls to addr</a> <a title="bulletin_August2017 page 27" href="http://viewer.zmags.com/publication/114c0322?page=27"> Material R-Value/Inch Cellulose 3.8 – 3.9</a> <a title="bulletin_August2017 page 28" href="http://viewer.zmags.com/publication/114c0322?page=28"> PMA Maintenance Summit PMA’s Maintenance Summit</a> <a title="bulletin_August2017 page 29" href="http://viewer.zmags.com/publication/114c0322?page=29"> MAINTENANCE SUPERVISOR Implementing Preventa</a> <a title="bulletin_August2017 page 30" href="http://viewer.zmags.com/publication/114c0322?page=30"> Becoming a More Effective Leasing Consultant L</a> <a title="bulletin_August2017 page 31" href="http://viewer.zmags.com/publication/114c0322?page=31"> • Partner with other communities and organizati</a> <a title="bulletin_August2017 page 32" href="http://viewer.zmags.com/publication/114c0322?page=32"> 32 www.pma-dc.org PACE Awards Spotlight Mar</a> <a title="bulletin_August2017 page 33" href="http://viewer.zmags.com/publication/114c0322?page=33"> The Wiley H. High School is a cultural landmark i</a> <a title="bulletin_August2017 page 34" href="http://viewer.zmags.com/publication/114c0322?page=34"> Residents also have access to the Senior Center, </a> <a title="bulletin_August2017 page 35" href="http://viewer.zmags.com/publication/114c0322?page=35"> PACE AWARDS CEREMONY MASTER OF CEREMONIES S</a> <a title="bulletin_August2017 page 36" href="http://viewer.zmags.com/publication/114c0322?page=36"> 2017 PACE Awards Sponsorship Opportunities The Pr</a> <a title="bulletin_August2017 page 37" href="http://viewer.zmags.com/publication/114c0322?page=37"> Entertainment Sponsorship ($1,500) • One co</a> <a title="bulletin_August2017 page 38" href="http://viewer.zmags.com/publication/114c0322?page=38"> An Easy Button to Improve Customer Service In </a> <a title="bulletin_August2017 page 39" href="http://viewer.zmags.com/publication/114c0322?page=39"> Reduce waste and recycle more now at your apartme</a> <a title="bulletin_August2017 page 40" href="http://viewer.zmags.com/publication/114c0322?page=40"> Committee Corner The following is a short recap o</a> <a title="bulletin_August2017 page 41" href="http://viewer.zmags.com/publication/114c0322?page=41"> Community Service Committee The Committee is curr</a> <a title="bulletin_August2017 page 42" href="http://viewer.zmags.com/publication/114c0322?page=42"> Operations Council The Council received more than</a> <a title="bulletin_August2017 page 43" href="http://viewer.zmags.com/publication/114c0322?page=43"> 2017 PMA Holiday Ball WHEN Saturday, December 9</a> <a title="bulletin_August2017 page 44" href="http://viewer.zmags.com/publication/114c0322?page=44"> PMA’s 2017 Five-Star Sponsors 44 w</a> <a title="bulletin_August2017 page 45" href="http://viewer.zmags.com/publication/114c0322?page=45"> AUGUST 2017 | BULLETIN 45</a>