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<br /> Fall 2015<br /> Valuing sustainability<br /> & Retention<br /> Key employee retention and longterm facility management<br /> are two crucial aspects of restaurant management.<br /> This issue tackles both topics, with advice from industry experts.<br /> Also Inside:<br /> GAC Report • REACH Winners • 2016 Convention Preview<br /> Southeast Regional Report<br /> <br /> GREAT<br /> CHICKEN<br /> starts with<br /> GREAT<br /> CHICKEN<br /> Your Pilgrim's contact: Roger Austin roger.austin@pilgrims.com 502-245-1681<br /> Cover<br /> Operations<br /> This issue focuses on operations –<br /> employee retention and facility management.<br /> c o n t e n t s First, financial advisor David Zammit explains<br /> t a b l e o f <a title="AKFCF_Fall2015_Zmags page 1" href="http://viewer.zmags.com/publication/114c42e3?page=1"> Fall 2015 Valuing sustainability & R</a> <a title="AKFCF_Fall2015_Zmags page 2" href="http://viewer.zmags.com/publication/114c42e3?page=2"> </a> <a title="AKFCF_Fall2015_Zmags page 3" href="http://viewer.zmags.com/publication/114c42e3?page=3"> GREAT CHICKEN starts with GREAT CH</a> <a title="AKFCF_Fall2015_Zmags page 4" href="http://viewer.zmags.com/publication/114c42e3?page=4"> Cover Operations </a> <a title="AKFCF_Fall2015_Zmags page 5" href="http://viewer.zmags.com/publication/114c42e3?page=5"> </a> <a title="AKFCF_Fall2015_Zmags page 6" href="http://viewer.zmags.com/publication/114c42e3?page=6"> From the Editor Happy Fall Y’all! 6 By Michel</a> <a title="AKFCF_Fall2015_Zmags page 7" href="http://viewer.zmags.com/publication/114c42e3?page=7"> ? Full-Page advertisement ? Page 5</a> <a title="AKFCF_Fall2015_Zmags page 8" href="http://viewer.zmags.com/publication/114c42e3?page=8"> President’s Report 6 By Chris Fowler </a> <a title="AKFCF_Fall2015_Zmags page 9" href="http://viewer.zmags.com/publication/114c42e3?page=9"> So much more than just beans. See what Del Monte®</a> <a title="AKFCF_Fall2015_Zmags page 10" href="http://viewer.zmags.com/publication/114c42e3?page=10"> NCAC Report Customer Service Starts at Home 6 By</a> <a title="AKFCF_Fall2015_Zmags page 11" href="http://viewer.zmags.com/publication/114c42e3?page=11"> *2014 % of Guest issues resolved Per Period: 27% </a> <a title="AKFCF_Fall2015_Zmags page 12" href="http://viewer.zmags.com/publication/114c42e3?page=12"> In The News A Message from Jason Marker – Ad</a> <a title="AKFCF_Fall2015_Zmags page 13" href="http://viewer.zmags.com/publication/114c42e3?page=13"> Yum! Brands Yum! and ArK team members volunteere</a> <a title="AKFCF_Fall2015_Zmags page 14" href="http://viewer.zmags.com/publication/114c42e3?page=14"> In The News condolences Gretchen Bennett Powe</a> <a title="AKFCF_Fall2015_Zmags page 15" href="http://viewer.zmags.com/publication/114c42e3?page=15"> BUILDING YOUR FUTURE CUSTOM LOAN SOLUTION LAND</a> <a title="AKFCF_Fall2015_Zmags page 16" href="http://viewer.zmags.com/publication/114c42e3?page=16"> Slug GAC Report Temperatures Cool Down, Con</a> <a title="AKFCF_Fall2015_Zmags page 17" href="http://viewer.zmags.com/publication/114c42e3?page=17"> W Washington has WraPPed uP its legislativ</a> <a title="AKFCF_Fall2015_Zmags page 18" href="http://viewer.zmags.com/publication/114c42e3?page=18"> GAC Report push is unlikely to succeed because p</a> <a title="AKFCF_Fall2015_Zmags page 19" href="http://viewer.zmags.com/publication/114c42e3?page=19"> Filter Management Systems The Gycor Advantage </a> <a title="AKFCF_Fall2015_Zmags page 20" href="http://viewer.zmags.com/publication/114c42e3?page=20"> Operations Sustainability is the future </a> <a title="AKFCF_Fall2015_Zmags page 21" href="http://viewer.zmags.com/publication/114c42e3?page=21"> Now is the time to start ‘greening’ your faci</a> <a title="AKFCF_Fall2015_Zmags page 22" href="http://viewer.zmags.com/publication/114c42e3?page=22"> Operations O ne of the hottest topics</a> <a title="AKFCF_Fall2015_Zmags page 23" href="http://viewer.zmags.com/publication/114c42e3?page=23"> Water Conservation • Install low-flow toilets and</a> <a title="AKFCF_Fall2015_Zmags page 24" href="http://viewer.zmags.com/publication/114c42e3?page=24"> Operations Using Phantom Stock Plans to Reward a</a> <a title="AKFCF_Fall2015_Zmags page 25" href="http://viewer.zmags.com/publication/114c42e3?page=25"> Fall 2015 g AKFCF Quarterly 23</a> <a title="AKFCF_Fall2015_Zmags page 26" href="http://viewer.zmags.com/publication/114c42e3?page=26"> Operations B usiness owners oft</a> <a title="AKFCF_Fall2015_Zmags page 27" href="http://viewer.zmags.com/publication/114c42e3?page=27"> 4. In the case of S Corporations, care must be ta</a> <a title="AKFCF_Fall2015_Zmags page 28" href="http://viewer.zmags.com/publication/114c42e3?page=28"> 2016 Convention Preview 2016 ANNUAL AKFCF CoNveNT</a> <a title="AKFCF_Fall2015_Zmags page 29" href="http://viewer.zmags.com/publication/114c42e3?page=29"> Fall 2015 g AKFCF Quarterly 27</a> <a title="AKFCF_Fall2015_Zmags page 30" href="http://viewer.zmags.com/publication/114c42e3?page=30"> 28 AKFCF Quarterly g Fall 2015 T </a> <a title="AKFCF_Fall2015_Zmags page 31" href="http://viewer.zmags.com/publication/114c42e3?page=31"> CoNveNTioN sCHeDULe Tuesday, Feb. 2, 2016 8:30 a</a> <a title="AKFCF_Fall2015_Zmags page 32" href="http://viewer.zmags.com/publication/114c42e3?page=32"> 2016 Convention Preview HH HH eveNT HigHLigHTs </a> <a title="AKFCF_Fall2015_Zmags page 33" href="http://viewer.zmags.com/publication/114c42e3?page=33"> thursday, February 4 General Session – The Colone</a> <a title="AKFCF_Fall2015_Zmags page 34" href="http://viewer.zmags.com/publication/114c42e3?page=34"> Reliably built for YOU! a great microwave is </a> <a title="AKFCF_Fall2015_Zmags page 35" href="http://viewer.zmags.com/publication/114c42e3?page=35"> HH HH HH HH and a compliance program that empowe</a> <a title="AKFCF_Fall2015_Zmags page 36" href="http://viewer.zmags.com/publication/114c42e3?page=36"> 2016 Convention Preview HH HH HH HH FriDAy NigH</a> <a title="AKFCF_Fall2015_Zmags page 37" href="http://viewer.zmags.com/publication/114c42e3?page=37"> STREAMLINED CLEANING SOLUTIONS. SIMPLER FOR YOUR</a> <a title="AKFCF_Fall2015_Zmags page 38" href="http://viewer.zmags.com/publication/114c42e3?page=38"> KFC Foundation K FC Foundation REACHes Out </a> <a title="AKFCF_Fall2015_Zmags page 39" href="http://viewer.zmags.com/publication/114c42e3?page=39"> 2015 sees even more reACH grant winners</a> <a title="AKFCF_Fall2015_Zmags page 40" href="http://viewer.zmags.com/publication/114c42e3?page=40"> KFC Foundation how to participate These impor</a> <a title="AKFCF_Fall2015_Zmags page 41" href="http://viewer.zmags.com/publication/114c42e3?page=41"> REACH Winners NaMe of eMployee </a> <a title="AKFCF_Fall2015_Zmags page 42" href="http://viewer.zmags.com/publication/114c42e3?page=42"> REACH Winners KFC Foundation NaM</a> <a title="AKFCF_Fall2015_Zmags page 43" href="http://viewer.zmags.com/publication/114c42e3?page=43"> REACH Winners NaMe of eMployee </a> <a title="AKFCF_Fall2015_Zmags page 44" href="http://viewer.zmags.com/publication/114c42e3?page=44"> REACH Winners KFC Foundation NaM</a> <a title="AKFCF_Fall2015_Zmags page 45" href="http://viewer.zmags.com/publication/114c42e3?page=45"> REACH Winners NaMe of eMployee </a> <a title="AKFCF_Fall2015_Zmags page 46" href="http://viewer.zmags.com/publication/114c42e3?page=46"> REACH Winners KFC Foundation NaMe of eMployee </a> <a title="AKFCF_Fall2015_Zmags page 47" href="http://viewer.zmags.com/publication/114c42e3?page=47"> NaMe of eMployee fraNChisee Sheena</a> <a title="AKFCF_Fall2015_Zmags page 48" href="http://viewer.zmags.com/publication/114c42e3?page=48"> REACH Winners KFC Foundation NaM</a> <a title="AKFCF_Fall2015_Zmags page 49" href="http://viewer.zmags.com/publication/114c42e3?page=49"> REACH Winners NaMe of eMployee </a> <a title="AKFCF_Fall2015_Zmags page 50" href="http://viewer.zmags.com/publication/114c42e3?page=50"> CARIBLA Report KFC CaRIBla Markets Give Back </a> <a title="AKFCF_Fall2015_Zmags page 51" href="http://viewer.zmags.com/publication/114c42e3?page=51"> KFC Ecuador (Grupo KFC) One of the main goals </a> <a title="AKFCF_Fall2015_Zmags page 52" href="http://viewer.zmags.com/publication/114c42e3?page=52"> Beverages Report Selling Great Tasting Beverages</a> <a title="AKFCF_Fall2015_Zmags page 53" href="http://viewer.zmags.com/publication/114c42e3?page=53"> A proprietary “Colonel’s Iced Tea” blend will </a> <a title="AKFCF_Fall2015_Zmags page 54" href="http://viewer.zmags.com/publication/114c42e3?page=54"> OEC Report Welcome to the ROCC 6 By Bryan Robin</a> <a title="AKFCF_Fall2015_Zmags page 55" href="http://viewer.zmags.com/publication/114c42e3?page=55"> The Brand standards portion of the ROCC will be </a> <a title="AKFCF_Fall2015_Zmags page 56" href="http://viewer.zmags.com/publication/114c42e3?page=56"> KFC/NPC Report a New Face at The Co-Op 6 Dale Bl</a> <a title="AKFCF_Fall2015_Zmags page 57" href="http://viewer.zmags.com/publication/114c42e3?page=57"> 2300 N. Highway 121 Euless, TX 76039 Michelle</a> <a title="AKFCF_Fall2015_Zmags page 58" href="http://viewer.zmags.com/publication/114c42e3?page=58"> RSCS Member Programs all Franchisees and Employ</a> <a title="AKFCF_Fall2015_Zmags page 59" href="http://viewer.zmags.com/publication/114c42e3?page=59"> know you could register your business or personal</a> <a title="AKFCF_Fall2015_Zmags page 60" href="http://viewer.zmags.com/publication/114c42e3?page=60"> Communications Committee Report a Solution at </a> <a title="AKFCF_Fall2015_Zmags page 61" href="http://viewer.zmags.com/publication/114c42e3?page=61"> Regional Short Come Celebrate the Southeast Regi</a> <a title="AKFCF_Fall2015_Zmags page 62" href="http://viewer.zmags.com/publication/114c42e3?page=62"> Executive Director Update aKFCF to Chart its St</a> <a title="AKFCF_Fall2015_Zmags page 63" href="http://viewer.zmags.com/publication/114c42e3?page=63"> The Hard Way It is comparatively easy to prosp</a> <a title="AKFCF_Fall2015_Zmags page 64" href="http://viewer.zmags.com/publication/114c42e3?page=64"> Legal Update Revisiting the Franchise Partnershi</a> <a title="AKFCF_Fall2015_Zmags page 65" href="http://viewer.zmags.com/publication/114c42e3?page=65"> promptly to resolve key issues; (7) being selecti</a> <a title="AKFCF_Fall2015_Zmags page 66" href="http://viewer.zmags.com/publication/114c42e3?page=66"> Looking Back </a> <a title="AKFCF_Fall2015_Zmags page 67" href="http://viewer.zmags.com/publication/114c42e3?page=67"> </a> <a title="AKFCF_Fall2015_Zmags page 68" href="http://viewer.zmags.com/publication/114c42e3?page=68"> COLLECTRAMATIC® RELIABILITY</a>