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Best regards
Zmags
Winter 2013 Brothers in arms
The Galvins discuss their
growing restaurant empire
High hopes
Meet the designer behind
Shangri-La at The Shard,
Steve Leung
www.hmi-online.com
All about ME
An of cial
publication of
Meliá CEO Gabriel Escarrer Jaume
www.ehma.com on family, luxury and legacy
Latin America focus • European Hospitality Awards • Financing round table • Sustainability at IHG
a new era in professional cooking
Swiss made since 1871
M2M
Winter 2013 Brother
a new era in professional cooking Swiss made sinc
From the editor On the web... Keep up with the la
luxury at its best The New BeoVision 11 is a mas
Contents 18 Cover story Latin Ame
Contents Operations 37 The future is green
Offering that something extra means guests
The intelligence > Hotel news News BUSINESS Ac
The intelligence > Vital statistics Vital stat
Insight > EHMA Future challenges for general m
Electrolux Professional Hospitality Laundry Ch
The big interview > Gabriel Escarrer Jaume Empire
The big interview > Gabriel Escarrer Jaume A ta
The big interview > Gabriel Escarrer Jaume A Z
A concise form and selected materials Gira Esprit
Regional focus > Latin America Continental drift
Regional focus > Latin America Climbing up the
Regional focus > Latin America Magical realism
Mell | Design by Jehs & Laub www.cor.de
Company insight > Events Africa: land of opport
4 - 5 February 2014 Earls Court 2, London
Insight > Events And the winner is... Now in
winners European Hospitality Awards Overall Winn
Insight > Events (left to right): Moderator
Insight > IGnuseigsht ta>mEenvietniets
Company insight > Events It’s showtime Staying
3rd edition Looking for new ideas? Come and visi
Company insight > Business management & developme
Insight > Business management & development Tippi
Insight > Business management & development
Insight > Business management & development
The world leader in commercial laundry UNIMAC.
The future is green Sustainability is now a serio
Insight > Operations It’s something operators l
Insight > Operations Staff c
The smart choice Every moment of enjoying coffee
Company insight > Operations Wake up and smell
Energy Management Comfort Solutions Benefit fr
The INNCOM® by Honeywell history of award-win- ni
Insight > Technology Plugged-in property
T he most advanced property
Insight > Technology
Fairmas – Your expert in planning and controlling
Crestron takes Revel to a whole new level
Company insight > Technology The smartroom expe
Company insight > Technology Eye for an opportu
www.siemens.com/buildingtechnologies Unleashing y
Company insight > Technology A healthy hotel en
For total control, all you need is OXIGEN. The n
Company insight > Technology A vision of the fu
Company insight > Technology Light the way ahea
The lock is important. The company behind
Insight > Security Hospitality Security Europe 20
Insight > Security “As you can see, too mu
Company insight > Security Extra-sensory percep
»Sustainable SOLUTIONS for successful GASTRONOMY«
Avigilon can show you the entire 2013-Feb-02 06:4
Company insight > Security A clear view of hote
Company insight > Security Your best bet in a w
Company insight > Security A three-pronged atta
S15D FlexMount Camera Original MOBOTIX images
Company insight > Security A room with a 360° v
C M Y CM MY CY CMY K MONO_178x124_apvd.pdf 1
Insight > Food & beverage Shared values Sibli
Insight > Food & beverage Galvin at Windows, o
An automatic minibar you can truly cou
Insight > Food & beverage These make for q
The revolutionary WMF MMI touch display (
Meiko.indd 4 74 Insight > Food & beverage
Company insight > Food & beverage Award-winning
And dAnce inspires treAtment … Friend of the lege
The wellness revolution T
Insight > Guest amenities
BUSINESS OPINIONS
Insight > Guest amenities ESPA at the Europe,
Company insight > Guest amenities The appliance
Company insight > Guest amenities Tiles of styl
Company insight > Guest amenities Rosa Gres’ c
PLAY THE GAME OF LIGHT
Insight > Design Balance of power Hong Kong-born
Insight > Design Warm colours evoke a welcomin
WC With bidet funCtion ewat
You are there to serve your guests. We are here t
Insight > Design hotel project, Novotel Hong Ko
Insight > Design Sing Yin
ask for our new “soluciones de aislamiento en el
Company insight > Design Valencia, the contract
Company insight > Design Att
Company insight > Design Innovative furniture w
Company insight > Design Gently does it With s
Special report > Hotel consortiums Mutually be
Special report > Hotel consortiums The c
Special report > Hotel consortiums So they reac
Developing Intelligent Hotel Technology
Directory > Product showcase Product showcase T
Index Directory > Index Alliance Laundry
The Insider > Palmiro Noschese The captain Having
Clean the corners, don’t cut them. It’s never be
Europe, Middle East and Africa +32 2 702-9235 eme