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<br /> Making Hybrid Work, Work | What to Know Before Disinfecting Your Building | Compelling Customer Service<br /> Connect with the Industry’s Future Leaders | Prioritize What Matters Most<br /> PMEXPO 2021 - REIMAGINE<br /> Thursday, October 7<br /> Gaylord National Resort<br /> & Convention Center<br /> www.pma-dc.org • www.bestapartmentsindc.com<br /> PUTTING OUR<br /> 35 YEARS OF RATED 5 OUT OF 5<br /> BY HOA PROPERTY MANAGERS<br /> PAVING & CONCRETE<br /> EXPERIENCE TO<br /> WORK FOR YOU.<br /> info@brotherspaving.com<br /> 2 www.pma-dc.org www.bestapartmentsindc.com<br /> PRESIDENT’S MESSAGE<br /> The Fourth Quarter is Underway<br /> Elaine De Lude<br /> Thank you to all our members who attended and supported PMEXPO this month! We were t<a title="BULLETINOct2021 page 1" href="http://viewer.zmags.com/publication/14fa0862?page=1"> Making Hybrid Work, Work | What to Know Before Di</a> <a title="BULLETINOct2021 page 2" href="http://viewer.zmags.com/publication/14fa0862?page=2"> PUTTING OUR 35 YEARS OF RATED 5 OUT </a> <a title="BULLETINOct2021 page 3" href="http://viewer.zmags.com/publication/14fa0862?page=3"> PRESIDENT’S MESSAGE The Fourth Quarter is Underwa</a> <a title="BULLETINOct2021 page 4" href="http://viewer.zmags.com/publication/14fa0862?page=4"> THE PROPERTY MANAGEMENT STAFFING SPECIALISTS www</a> <a title="BULLETINOct2021 page 5" href="http://viewer.zmags.com/publication/14fa0862?page=5"> The Buzz Making Hybrid Work, Work </a> <a title="BULLETINOct2021 page 6" href="http://viewer.zmags.com/publication/14fa0862?page=6"> Making Hybrid Work, Work During the past 18 mo</a> <a title="BULLETINOct2021 page 7" href="http://viewer.zmags.com/publication/14fa0862?page=7"> Clearly communicating expectations, goals and out</a> <a title="BULLETINOct2021 page 8" href="http://viewer.zmags.com/publication/14fa0862?page=8"> Primary Reasons Leases are Lost Trying to be a</a> <a title="BULLETINOct2021 page 9" href="http://viewer.zmags.com/publication/14fa0862?page=9"> awards you have won for business practices, commu</a> <a title="BULLETINOct2021 page 10" href="http://viewer.zmags.com/publication/14fa0862?page=10"> Operations Corner: What to Know Before Disinfecti</a> <a title="BULLETINOct2021 page 11" href="http://viewer.zmags.com/publication/14fa0862?page=11"> when it comes to the long-term effects of continu</a> <a title="BULLETINOct2021 page 12" href="http://viewer.zmags.com/publication/14fa0862?page=12"> Prioritize What Matters: It’s All About Love In</a> <a title="BULLETINOct2021 page 13" href="http://viewer.zmags.com/publication/14fa0862?page=13"> Connect with the Next Generation of Leaders PM</a> <a title="BULLETINOct2021 page 14" href="http://viewer.zmags.com/publication/14fa0862?page=14"> Sponsoring the Leadership Development Program is </a> <a title="BULLETINOct2021 page 15" href="http://viewer.zmags.com/publication/14fa0862?page=15"> If Compelling Customer Service Was Easy, Everyone</a> <a title="BULLETINOct2021 page 16" href="http://viewer.zmags.com/publication/14fa0862?page=16"> Tom’s Blog Average Is Not Good Enough Noted poli</a> <a title="BULLETINOct2021 page 17" href="http://viewer.zmags.com/publication/14fa0862?page=17"> Committee Corner PMA’s committees and councils</a> <a title="BULLETINOct2021 page 18" href="http://viewer.zmags.com/publication/14fa0862?page=18"> Education and Awards Program and Seminar Committe</a> <a title="BULLETINOct2021 page 19" href="http://viewer.zmags.com/publication/14fa0862?page=19"> John Deem, Regional VP of Benefits Compliance for</a> <a title="BULLETINOct2021 page 20" href="http://viewer.zmags.com/publication/14fa0862?page=20"> 17 awards ceremony. The Committee is working in p</a> <a title="BULLETINOct2021 page 21" href="http://viewer.zmags.com/publication/14fa0862?page=21"> PMA’s 2021 Gold Sponsors OCTOBER 2021 </a> <a title="BULLETINOct2021 page 22" href="http://viewer.zmags.com/publication/14fa0862?page=22"> ASSOCIATE MEMBER DIGEST Don’t Assume Most every</a> <a title="BULLETINOct2021 page 23" href="http://viewer.zmags.com/publication/14fa0862?page=23"> Overcoming Zoom Fatigue Spending the day in fr</a> <a title="BULLETINOct2021 page 24" href="http://viewer.zmags.com/publication/14fa0862?page=24"> The second major cause of Zoom fatigue is looking</a> <a title="BULLETINOct2021 page 25" href="http://viewer.zmags.com/publication/14fa0862?page=25"> Welcome New Members The following is a list of co</a> <a title="BULLETINOct2021 page 26" href="http://viewer.zmags.com/publication/14fa0862?page=26"> 10"h x AD SIZE: 7.5"w AD FOR P.C. RICHARD BUILDER</a>