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<br /> TAKING YOUR BRAND<br /> beyond the web – and why you must do it now.<br /> the e-tailing group<br /> by: lauren freedman<br /> president, the e-tailing group<br /> Introduction<br /> Retail & Consumer Dynamics 5<br /> 2012: The Year of the Tablet 7<br /> Discover e-Commerce 11<br /> Lookbooks are Taking On New Meaning 18<br /> The FaceBook Factor 19<br /> Checklist for Guiding Connected Customers 21<br /> About the Companies 22<br /> Appendix: Mystery Shopping Merchants 23<br /> INTRODUCTION<br /> Now is the time to be thinking about taking your brand<br /> beyond the web. The past holiday season, coupled with<br /> the current penetration of mobile and social, ensures a<br /> receptive climate among consumers that cannot be<br /> <a title="Taking Your Brand Beyond the Web page 1" href="http://viewer.zmags.com/publication/157b09e6?page=1"> TAKING YOUR BRAND beyond the web – and why you mu</a> <a title="Taking Your Brand Beyond the Web page 2" href="http://viewer.zmags.com/publication/157b09e6?page=2"> Introduction Retail & Consumer Dynamics </a> <a title="Taking Your Brand Beyond the Web page 3" href="http://viewer.zmags.com/publication/157b09e6?page=3"> INTRODUCTION Now is the time to be thinkin</a> <a title="Taking Your Brand Beyond the Web page 4" href="http://viewer.zmags.com/publication/157b09e6?page=4"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 4 20</a> <a title="Taking Your Brand Beyond the Web page 5" href="http://viewer.zmags.com/publication/157b09e6?page=5"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 5 RE</a> <a title="Taking Your Brand Beyond the Web page 6" href="http://viewer.zmags.com/publication/157b09e6?page=6"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 6 </a> <a title="Taking Your Brand Beyond the Web page 7" href="http://viewer.zmags.com/publication/157b09e6?page=7"> *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 7 </a> <a title="Taking Your Brand Beyond the Web page 8" href="http://viewer.zmags.com/publication/157b09e6?page=8"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 8 </a> <a title="Taking Your Brand Beyond the Web page 9" href="http://viewer.zmags.com/publication/157b09e6?page=9"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 9 </a> <a title="Taking Your Brand Beyond the Web page 10" href="http://viewer.zmags.com/publication/157b09e6?page=10"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 10 </a> <a title="Taking Your Brand Beyond the Web page 11" href="http://viewer.zmags.com/publication/157b09e6?page=11"> *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 11 DISC</a> <a title="Taking Your Brand Beyond the Web page 12" href="http://viewer.zmags.com/publication/157b09e6?page=12"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 12 </a> <a title="Taking Your Brand Beyond the Web page 13" href="http://viewer.zmags.com/publication/157b09e6?page=13"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 13 </a> <a title="Taking Your Brand Beyond the Web page 14" href="http://viewer.zmags.com/publication/157b09e6?page=14"> *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 14 C</a> <a title="Taking Your Brand Beyond the Web page 15" href="http://viewer.zmags.com/publication/157b09e6?page=15"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 15 </a> <a title="Taking Your Brand Beyond the Web page 16" href="http://viewer.zmags.com/publication/157b09e6?page=16"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 16 Y</a> <a title="Taking Your Brand Beyond the Web page 17" href="http://viewer.zmags.com/publication/157b09e6?page=17"> *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 17 E</a> <a title="Taking Your Brand Beyond the Web page 18" href="http://viewer.zmags.com/publication/157b09e6?page=18"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 18</a> <a title="Taking Your Brand Beyond the Web page 19" href="http://viewer.zmags.com/publication/157b09e6?page=19"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 19 </a> <a title="Taking Your Brand Beyond the Web page 20" href="http://viewer.zmags.com/publication/157b09e6?page=20"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 20 </a> <a title="Taking Your Brand Beyond the Web page 21" href="http://viewer.zmags.com/publication/157b09e6?page=21"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 21 THE</a> <a title="Taking Your Brand Beyond the Web page 22" href="http://viewer.zmags.com/publication/157b09e6?page=22"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 22 ABO</a> <a title="Taking Your Brand Beyond the Web page 23" href="http://viewer.zmags.com/publication/157b09e6?page=23"> T *(-%ũ8.41ũ 1 -"ũ #8.-"ũ3'#ũ# ũěũMay 2012 23 </a>