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<br /> The Official Publication of The North American Association of State & Provincial Lotteries<br /> November 2009 / Issue 11 / Vol. 10<br /> TheSpiritof Oklahoma<br /> Lottery Insights - November 2009 - Issue 11 - Vol. 10<br /> From The President<br /> ALetterFromTheNASPLPresident:MargaretDeFrancisco 3<br /> Association News<br /> The2009/2010NASPLExecutiveCommittee 4<br /> NewExecutivetoHeadDistrictLotteryBoard 6<br /> Industry News<br /> ArkansasScholarshipLotteryisUpandRunning 8<br /> SuccessfulLotterySalesRepresentativeTools 10<br /> TakingtheFieldwiththeVirginiaLottery<br /> FootballExposureCreatesNewLotteryFans 12<br /> StateoftheLotteryIndustry-NASPL‘09Presentation<br /> ArchGleason,President&CEO,KentuckyLotteryAssociation<br /> President,WorldLotteryAssociation <a title="November.Issue.2009 page 1" href="http://viewer.zmags.com/publication/1a40a3a8?page=1"> The Official Publication of The North American As</a> <a title="November.Issue.2009 page 2" href="http://viewer.zmags.com/publication/1a40a3a8?page=2"> Lottery Insights - November 2009 - Issue 11 - Vol</a> <a title="November.Issue.2009 page 3" href="http://viewer.zmags.com/publication/1a40a3a8?page=3"> L adiesandgentlemen Inkeepin</a> <a title="November.Issue.2009 page 4" href="http://viewer.zmags.com/publication/1a40a3a8?page=4"> The 2009/2010 NASPL Executive Committee </a> <a title="November.Issue.2009 page 5" href="http://viewer.zmags.com/publication/1a40a3a8?page=5"> TheScratch andWin ThatRocks! To turn up the vol</a> <a title="November.Issue.2009 page 6" href="http://viewer.zmags.com/publication/1a40a3a8?page=6"> New Executive to Head District Lottery Board C </a> <a title="November.Issue.2009 page 7" href="http://viewer.zmags.com/publication/1a40a3a8?page=7"> </a> <a title="November.Issue.2009 page 8" href="http://viewer.zmags.com/publication/1a40a3a8?page=8"> Arkansas Scholarship Lottery is Up and Running </a> <a title="November.Issue.2009 page 9" href="http://viewer.zmags.com/publication/1a40a3a8?page=9"> Arkansas Scholarship Lottery executive director E</a> <a title="November.Issue.2009 page 10" href="http://viewer.zmags.com/publication/1a40a3a8?page=10"> Successful Lottery Sales Representative Tools </a> <a title="November.Issue.2009 page 11" href="http://viewer.zmags.com/publication/1a40a3a8?page=11"> equipment,installprocess,and featuresandbenefitsm</a> <a title="November.Issue.2009 page 12" href="http://viewer.zmags.com/publication/1a40a3a8?page=12"> VirginiaLotteryExecutiveDirectorPaulaOttowithVirg</a> <a title="November.Issue.2009 page 13" href="http://viewer.zmags.com/publication/1a40a3a8?page=13"> OnSeptember19,morethan66,000fansatLaneStadium inB</a> <a title="November.Issue.2009 page 14" href="http://viewer.zmags.com/publication/1a40a3a8?page=14"> STATE OF LOTTERY INDUSTRY Recession’s Impact on S</a> <a title="November.Issue.2009 page 15" href="http://viewer.zmags.com/publication/1a40a3a8?page=15"> statelottogames.Infact,duringthe 10yearperiod,lot</a> <a title="November.Issue.2009 page 16" href="http://viewer.zmags.com/publication/1a40a3a8?page=16"> Thesecondquarteroftheyear (AprilthroughJune)sawan</a> <a title="November.Issue.2009 page 17" href="http://viewer.zmags.com/publication/1a40a3a8?page=17"> inLotteryInsights(“MeetRetailer NeedstoCreateSale</a> <a title="November.Issue.2009 page 18" href="http://viewer.zmags.com/publication/1a40a3a8?page=18"> GTECH Hosts First-Ever Global Gaming Market Resea</a> <a title="November.Issue.2009 page 19" href="http://viewer.zmags.com/publication/1a40a3a8?page=19"> brainstormingsessions,apreview ofupcomingprojects</a> <a title="November.Issue.2009 page 20" href="http://viewer.zmags.com/publication/1a40a3a8?page=20"> Alchemy3 to Offer Lottery Replay to Lotteries Mul</a> <a title="November.Issue.2009 page 21" href="http://viewer.zmags.com/publication/1a40a3a8?page=21"> veteransin2007,Alchemy3 focusesoncreatingwhatitca</a> <a title="November.Issue.2009 page 22" href="http://viewer.zmags.com/publication/1a40a3a8?page=22"> INTRALOT Recognised for Its Business Excellence </a> <a title="November.Issue.2009 page 23" href="http://viewer.zmags.com/publication/1a40a3a8?page=23"> ISO27001 Security Certificate Means Better Protec</a> <a title="November.Issue.2009 page 24" href="http://viewer.zmags.com/publication/1a40a3a8?page=24"> National Lottery Introduces Cell Phone Lottery Ga</a> <a title="November.Issue.2009 page 25" href="http://viewer.zmags.com/publication/1a40a3a8?page=25"> <<<<<<<<<< Lottery Insights - September 2009 </a> <a title="November.Issue.2009 page 26" href="http://viewer.zmags.com/publication/1a40a3a8?page=26"> </a> <a title="November.Issue.2009 page 27" href="http://viewer.zmags.com/publication/1a40a3a8?page=27"> </a> <a title="November.Issue.2009 page 28" href="http://viewer.zmags.com/publication/1a40a3a8?page=28"> </a> <a title="November.Issue.2009 page 29" href="http://viewer.zmags.com/publication/1a40a3a8?page=29"> </a> <a title="November.Issue.2009 page 30" href="http://viewer.zmags.com/publication/1a40a3a8?page=30"> </a> <a title="November.Issue.2009 page 31" href="http://viewer.zmags.com/publication/1a40a3a8?page=31"> </a> <a title="November.Issue.2009 page 32" href="http://viewer.zmags.com/publication/1a40a3a8?page=32"> </a> <a title="November.Issue.2009 page 33" href="http://viewer.zmags.com/publication/1a40a3a8?page=33"> NASPL2009AwardWinners HickeyAwards-SpecialEventsP</a> <a title="November.Issue.2009 page 34" href="http://viewer.zmags.com/publication/1a40a3a8?page=34"> September22-24,2010 NASPL’10AnnualConference Gran</a> <a title="November.Issue.2009 page 35" href="http://viewer.zmags.com/publication/1a40a3a8?page=35"> </a> <a title="November.Issue.2009 page 36" href="http://viewer.zmags.com/publication/1a40a3a8?page=36"> </a>