<br />
MOTORTRADER<br />
WWW.MOTORTRADER.COM THE AWARD-WINNING VOICE OF THE CAR RETAILING SECTOR DECEMBER 2009<br />
<br />
WINNER Best<br />
Trade Publication<br />
12 of the Year<br />
<br />
<br />
<br />
<br />
Tony 20<br />
Whitehorn<br />
Carmaker turned<br />
On why 2010 will dealer. What makes<br />
Floyd Timms tick?<br />
be another strong<br />
BEHIND THE HEADLINES 06<br />
<br />
year for Hyundai Nove<a title="MT DECEMBER 09 page 1" href="http://viewer.zmags.com/publication/1c4541a2?page=1">MOTORTRADERWWW.MOTORTRADER.COM </a> MOTORTRADERWWW.MOTORTRADER.COM <a title="MT DECEMBER 09 page 2" href="http://viewer.zmags.com/publication/1c4541a2?page=2">LIGHT </a> LIGHT <a title="MT DECEMBER 09 page 3" href="http://viewer.zmags.com/publication/1c4541a2?page=3">THIS MONTH 0318WIN12 </a> THIS MONTH 0318WIN12 <a title="MT DECEMBER 09 page 4" href="http://viewer.zmags.com/publication/1c4541a2?page=4">• </a> • <a title="MT DECEMBER 09 page 5" href="http://viewer.zmags.com/publication/1c4541a2?page=5">COMMENT 05during 2010. We</a> COMMENT 05during 2010. We<a title="MT DECEMBER 09 page 6" href="http://viewer.zmags.com/publication/1c4541a2?page=6">06 BEHIND THE HEADLINES: November car sales </a> 06 BEHIND THE HEADLINES: November car sales <a title="MT DECEMBER 09 page 7" href="http://viewer.zmags.com/publication/1c4541a2?page=7">the Scrappage Incentive Scheme,customers avoidin</a> the Scrappage Incentive Scheme,customers avoidin<a title="MT DECEMBER 09 page 8" href="http://viewer.zmags.com/publication/1c4541a2?page=8">08 HUTTON REPORTSDealers to run Peugeot's </a> 08 HUTTON REPORTSDealers to run Peugeot's <a title="MT DECEMBER 09 page 9" href="http://viewer.zmags.com/publication/1c4541a2?page=9">MerryChristmasfrom Warrantywise & Trans</a> MerryChristmasfrom Warrantywise & Trans<a title="MT DECEMBER 09 page 10" href="http://viewer.zmags.com/publication/1c4541a2?page=10">10 BEHIND THE HEADLINES: MOTOR TRADER Open Point</a> 10 BEHIND THE HEADLINES: MOTOR TRADER Open Point<a title="MT DECEMBER 09 page 11" href="http://viewer.zmags.com/publication/1c4541a2?page=11">dealer network and with nine openpoints to fill.</a> dealer network and with nine openpoints to fill.<a title="MT DECEMBER 09 page 12" href="http://viewer.zmags.com/publication/1c4541a2?page=12">MANAGING EXPECTATIONS: TonyWhitehorn, High Wycom</a> MANAGING EXPECTATIONS: TonyWhitehorn, High Wycom<a title="MT DECEMBER 09 page 13" href="http://viewer.zmags.com/publication/1c4541a2?page=13">THE MOTORTRADER INTERVIEW: Tony Whitehorn 13</a> THE MOTORTRADER INTERVIEW: Tony Whitehorn 13<a title="MT DECEMBER 09 page 14" href="http://viewer.zmags.com/publication/1c4541a2?page=14">14 THE MOTORTRADER INTERVIEW: Tony Whitehorn</a> 14 THE MOTORTRADER INTERVIEW: Tony Whitehorn<a title="MT DECEMBER 09 page 15" href="http://viewer.zmags.com/publication/1c4541a2?page=15">THE MOTORTRADER INTERVIEW: Tony Whitehorn 15</a> THE MOTORTRADER INTERVIEW: Tony Whitehorn 15<a title="MT DECEMBER 09 page 16" href="http://viewer.zmags.com/publication/1c4541a2?page=16">16 THE MOTORTRADER INTERVIEW: Tony Whitehorn</a> 16 THE MOTORTRADER INTERVIEW: Tony Whitehorn<a title="MT DECEMBER 09 page 17" href="http://viewer.zmags.com/publication/1c4541a2?page=17">THE MOTORTRADER INTERVIEW: Tony Whitehorn 17</a> THE MOTORTRADER INTERVIEW: Tony Whitehorn 17<a title="MT DECEMBER 09 page 18" href="http://viewer.zmags.com/publication/1c4541a2?page=18">18 COMPETITION: F1 paintingPicture this…Mobil </a> 18 COMPETITION: F1 paintingPicture this…Mobil <a title="MT DECEMBER 09 page 19" href="http://viewer.zmags.com/publication/1c4541a2?page=19">COMPETITION: F1 painting 19QuestionWhich en</a> COMPETITION: F1 painting 19QuestionWhich en<a title="MT DECEMBER 09 page 20" href="http://viewer.zmags.com/publication/1c4541a2?page=20">20 DEALER INSIGHT: Lodge GarageHit the ground</a> 20 DEALER INSIGHT: Lodge GarageHit the ground<a title="MT DECEMBER 09 page 21" href="http://viewer.zmags.com/publication/1c4541a2?page=21">SALES FORCE:The dealership isforecasting a £6m</a> SALES FORCE:The dealership isforecasting a £6m<a title="MT DECEMBER 09 page 22" href="http://viewer.zmags.com/publication/1c4541a2?page=22"> </a> <a title="MT DECEMBER 09 page 23" href="http://viewer.zmags.com/publication/1c4541a2?page=23">In association with TrTarceknedr </a> In association with TrTarceknedr <a title="MT DECEMBER 09 page 24" href="http://viewer.zmags.com/publication/1c4541a2?page=24">24 MOTOR TRADER TOP 50 </a> 24 MOTOR TRADER TOP 50 <a title="MT DECEMBER 09 page 25" href="http://viewer.zmags.com/publication/1c4541a2?page=25">In association with TrTarceknedr </a> In association with TrTarceknedr <a title="MT DECEMBER 09 page 26" href="http://viewer.zmags.com/publication/1c4541a2?page=26">26 MOTOR TRADER TOP 50Motor Trader Top 10 Tur</a> 26 MOTOR TRADER TOP 50Motor Trader Top 10 Tur<a title="MT DECEMBER 09 page 27" href="http://viewer.zmags.com/publication/1c4541a2?page=27">Sponsored byCAR SUPERMARKET INSIGHT: The Car Sh</a> Sponsored byCAR SUPERMARKET INSIGHT: The Car Sh<a title="MT DECEMBER 09 page 28" href="http://viewer.zmags.com/publication/1c4541a2?page=28">28 USED MARKET: Q3 sales A finalcorrecti</a> 28 USED MARKET: Q3 sales A finalcorrecti<a title="MT DECEMBER 09 page 29" href="http://viewer.zmags.com/publication/1c4541a2?page=29">Sponsored by 29</a> Sponsored by 29<a title="MT DECEMBER 09 page 30" href="http://viewer.zmags.com/publication/1c4541a2?page=30">30 USED MARKET: Q3 sales It, too, is waiti</a> 30 USED MARKET: Q3 sales It, too, is waiti<a title="MT DECEMBER 09 page 31" href="http://viewer.zmags.com/publication/1c4541a2?page=31">Sponsored by 31</a> Sponsored by 31<a title="MT DECEMBER 09 page 32" href="http://viewer.zmags.com/publication/1c4541a2?page=32">Pole position.Get your stock out in frontwith n</a> Pole position.Get your stock out in frontwith n<a title="MT DECEMBER 09 page 33" href="http://viewer.zmags.com/publication/1c4541a2?page=33">MOTORTRADER Online trading 33CustomerfocusedO</a> MOTORTRADER Online trading 33CustomerfocusedO<a title="MT DECEMBER 09 page 34" href="http://viewer.zmags.com/publication/1c4541a2?page=34">34 MOTORTRADER Online Classifieds DirectoryAut</a> 34 MOTORTRADER Online Classifieds DirectoryAut<a title="MT DECEMBER 09 page 35" href="http://viewer.zmags.com/publication/1c4541a2?page=35">MOTORTRADER Online Classifieds Directory 35Car</a> MOTORTRADER Online Classifieds Directory 35Car<a title="MT DECEMBER 09 page 36" href="http://viewer.zmags.com/publication/1c4541a2?page=36">36 MOTORTRADER Online Classifieds DirectoryExc</a> 36 MOTORTRADER Online Classifieds DirectoryExc<a title="MT DECEMBER 09 page 37" href="http://viewer.zmags.com/publication/1c4541a2?page=37"></a> <a title="MT DECEMBER 09 page 38" href="http://viewer.zmags.com/publication/1c4541a2?page=38">38 MOTORTRADER Online Classifieds DirectoryVca</a> 38 MOTORTRADER Online Classifieds DirectoryVca<a title="MT DECEMBER 09 page 39" href="http://viewer.zmags.com/publication/1c4541a2?page=39">Matching customersales with VCARSsearches</a> Matching customersales with VCARSsearches<a title="MT DECEMBER 09 page 40" href="http://viewer.zmags.com/publication/1c4541a2?page=40">40 AFTERSALES FOCUS: Car careThe preparation</a> 40 AFTERSALES FOCUS: Car careThe preparation<a title="MT DECEMBER 09 page 41" href="http://viewer.zmags.com/publication/1c4541a2?page=41">AFTERSALES FOCUS: Car care 41Glass's Guide </a> AFTERSALES FOCUS: Car care 41Glass's Guide <a title="MT DECEMBER 09 page 42" href="http://viewer.zmags.com/publication/1c4541a2?page=42">Spain Czech Rep</a> Spain Czech Rep<a title="MT DECEMBER 09 page 43" href="http://viewer.zmags.com/publication/1c4541a2?page=43">RECRUITMENT 43CONTACTMike TraylenT: 020 8</a> RECRUITMENT 43CONTACTMike TraylenT: 020 8<a title="MT DECEMBER 09 page 44" href="http://viewer.zmags.com/publication/1c4541a2?page=44">44 RECRUITMENTCONTACTMike TraylenT: 020 82</a> 44 RECRUITMENTCONTACTMike TraylenT: 020 82<a title="MT DECEMBER 09 page 45" href="http://viewer.zmags.com/publication/1c4541a2?page=45">RECRUITMENT 45Branch ManagerVauxhall/Chevrole</a> RECRUITMENT 45Branch ManagerVauxhall/Chevrole<a title="MT DECEMBER 09 page 46" href="http://viewer.zmags.com/publication/1c4541a2?page=46">46 RECRUITMENTCONTACTMike TraylenT: 020 82</a> 46 RECRUITMENTCONTACTMike TraylenT: 020 82<a title="MT DECEMBER 09 page 47" href="http://viewer.zmags.com/publication/1c4541a2?page=47">CLASSIFIED 47Valetingl,we c ean</a> CLASSIFIED 47Valetingl,we c ean<a title="MT DECEMBER 09 page 48" href="http://viewer.zmags.com/publication/1c4541a2?page=48">LUMLEY AUTO HAS GONE GLOBAL</a> LUMLEY AUTO HAS GONE GLOBAL