New ChalleNges
Facing the hospital c-suite
Michael P. Norris, CEO
Healthcare North America
Recent health care reform has paved the way for the industry to move from
a traditional fee-for-services model to a value-based services model.
emphasis is shifting from the volume of patients and services toward
investing payer funds into care that adds value and improves health
outcomes. With these reforms has come closer attention to physician
incentives, initiatives to make the system more transparent, and attempts
to openly engage patients. this has changed the landscape of the hospital
at all levels, which poses new challenges for the hospital c-suite.
New RespoNsibilities, C-suite positioNs
aNd RequiRed exeCutive baCkgRouNds
With changes in health care demand and system context also
comes the need for additions to the senior executive table and
new C-Suite positi New ChalleNges Facing the hospital c-sui Michael P. Norris, CEO Healthcare North America the patieNt “CoNsumeR” miNdset aNd elevatiNg pati 4