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<br /> Summer 12 Issue 47<br /> Make Your Voice Heard<br /> Find out who's on the Council<br /> and how to lobby your cause<br /> The Empowered Customer<br /> Opportunity, challenge<br /> or both?<br /> Process Control<br /> How to make life easier during<br /> implementation or upgrade<br /> OracleScene<br /> Serving the Oracle Community<br /> Journey<br /> to Fusion<br /> CRM<br /> Transforming<br /> Business Processes<br /> This edition's<br /> sponsor: www.ukoug.org<br /> An independent publication<br /> not affiliated with Oracle Corporation<br /> MOBILISING CRM ON DEMAND<br /> • Increase Sales! Slash costs and boost productivity with Mobile Edge<br /> for Oracle On Demand<br /> • Mobilise any data from CRM On Demand<br /> • Support for multiple device types (phone and tablet), iOS, Android, BlackBerry<br /> • Off-line access to critical information with automatic synch<a title="Oracle Scene Issue 47 page 1" href="http://viewer.zmags.com/publication/1e7fab68?page=1"> Summer 12 Issue 47 Make Your Voice Heard Find</a> <a title="Oracle Scene Issue 47 page 2" href="http://viewer.zmags.com/publication/1e7fab68?page=2"> MOBILISING CRM ON DEMAND • Increase Sales! Slas</a> <a title="Oracle Scene Issue 47 page 3" href="http://viewer.zmags.com/publication/1e7fab68?page=3">Oracle Scene Editorial Team Editor Geoff Swaffer</a> <a title="Oracle Scene Issue 47 page 4" href="http://viewer.zmags.com/publication/1e7fab68?page=4"> OracleScene DIGITAL SUMMER 12 Welcome to Oracle </a> <a title="Oracle Scene Issue 47 page 5" href="http://viewer.zmags.com/publication/1e7fab68?page=5"> From the President From the President This l</a> <a title="Oracle Scene Issue 47 page 6" href="http://viewer.zmags.com/publication/1e7fab68?page=6"> OracleScene DIGITAL SUMMER 12 News and Reviews </a> <a title="Oracle Scene Issue 47 page 7" href="http://viewer.zmags.com/publication/1e7fab68?page=7"> News and Reviews Your Partners, partnerofth</a> <a title="Oracle Scene Issue 47 page 8" href="http://viewer.zmags.com/publication/1e7fab68?page=8"> OracleScene DIGITAL SUMMER 12 UKOUG: Your Counci</a> <a title="Oracle Scene Issue 47 page 9" href="http://viewer.zmags.com/publication/1e7fab68?page=9"> Debra Lilley Ireland · (</a> <a title="Oracle Scene Issue 47 page 10" href="http://viewer.zmags.com/publication/1e7fab68?page=10"> SUMMER 12 UKOUG: Your Voice Make </a> <a title="Oracle Scene Issue 47 page 11" href="http://viewer.zmags.com/publication/1e7fab68?page=11"> If Oracle is at the heart of your business, it ne</a> <a title="Oracle Scene Issue 47 page 12" href="http://viewer.zmags.com/publication/1e7fab68?page=12"> Can you give us an overview of Fusion CRM capabil</a> <a title="Oracle Scene Issue 47 page 13" href="http://viewer.zmags.com/publication/1e7fab68?page=13"> The real-time synchronisation for the accounts, c</a> <a title="Oracle Scene Issue 47 page 14" href="http://viewer.zmags.com/publication/1e7fab68?page=14"> OracleScene DIGITAL SUMMER 12 Fusion The Em</a> <a title="Oracle Scene Issue 47 page 15" href="http://viewer.zmags.com/publication/1e7fab68?page=15"> FIGURE 2: MEETING THE DEMANDS OF THE SMARTER CONS</a> <a title="Oracle Scene Issue 47 page 16" href="http://viewer.zmags.com/publication/1e7fab68?page=16"> OracleScene DIGITAL SUMMER 12 UKOUG: Summer of S</a> <a title="Oracle Scene Issue 47 page 17" href="http://viewer.zmags.com/publication/1e7fab68?page=17"> UKOUG: Summer of SIGs July 3 rd July </a> <a title="Oracle Scene Issue 47 page 18" href="http://viewer.zmags.com/publication/1e7fab68?page=18"> OracleScene DIGITAL SUMMER 12 Business Intellige</a> <a title="Oracle Scene Issue 47 page 19" href="http://viewer.zmags.com/publication/1e7fab68?page=19"> from our database using external tables. These ta</a> <a title="Oracle Scene Issue 47 page 20" href="http://viewer.zmags.com/publication/1e7fab68?page=20"> OracleScene DIGITAL SUMMER 12 UKOUG Membership </a> <a title="Oracle Scene Issue 47 page 21" href="http://viewer.zmags.com/publication/1e7fab68?page=21"> UKOUG Membership Recommend </a> <a title="Oracle Scene Issue 47 page 22" href="http://viewer.zmags.com/publication/1e7fab68?page=22"> OracleScene DIGITAL SUMMER 12 Business Intellige</a> <a title="Oracle Scene Issue 47 page 23" href="http://viewer.zmags.com/publication/1e7fab68?page=23"> Business Intelligence: James Knight Obviou</a> <a title="Oracle Scene Issue 47 page 24" href="http://viewer.zmags.com/publication/1e7fab68?page=24"> SUMMER 12 Business Intelligence: James Knight </a> <a title="Oracle Scene Issue 47 page 25" href="http://viewer.zmags.com/publication/1e7fab68?page=25"> Technology: Swati Moran Implementing and Del</a> <a title="Oracle Scene Issue 47 page 26" href="http://viewer.zmags.com/publication/1e7fab68?page=26"> Process Control How to make your life easier duri</a> <a title="Oracle Scene Issue 47 page 27" href="http://viewer.zmags.com/publication/1e7fab68?page=27"> 1. Environment strategy During an Oracle upgrade </a> <a title="Oracle Scene Issue 47 page 28" href="http://viewer.zmags.com/publication/1e7fab68?page=28"> SUMMER 12 E-Business Suite: David Taylor A</a> <a title="Oracle Scene Issue 47 page 29" href="http://viewer.zmags.com/publication/1e7fab68?page=29"> ► MOKAP999_CP.ldt v1 ► MOKAP999_D</a> <a title="Oracle Scene Issue 47 page 30" href="http://viewer.zmags.com/publication/1e7fab68?page=30"> SUMMER 12 E-Business Suite: David Taylor w</a> <a title="Oracle Scene Issue 47 page 31" href="http://viewer.zmags.com/publication/1e7fab68?page=31"> E-Business Suite Implementing XBRL in Oracle XBR</a> <a title="Oracle Scene Issue 47 page 32" href="http://viewer.zmags.com/publication/1e7fab68?page=32"> SUMMER 12 E-Business Suite: Srinivasan Ayyamoni </a> <a title="Oracle Scene Issue 47 page 33" href="http://viewer.zmags.com/publication/1e7fab68?page=33"> E-Business Suite: Srinivasan Ayyamoni Conclusi</a> <a title="Oracle Scene Issue 47 page 34" href="http://viewer.zmags.com/publication/1e7fab68?page=34"> OracleScene DIGITAL SUMMER 12 Technology All Ab</a> <a title="Oracle Scene Issue 47 page 35" href="http://viewer.zmags.com/publication/1e7fab68?page=35"> performance may vary the result will always be th</a> <a title="Oracle Scene Issue 47 page 36" href="http://viewer.zmags.com/publication/1e7fab68?page=36"> SUMMER 12 Technology: Tony Hasler that mer</a> <a title="Oracle Scene Issue 47 page 37" href="http://viewer.zmags.com/publication/1e7fab68?page=37"> As an example, we could have written Query 3 usin</a> <a title="Oracle Scene Issue 47 page 38" href="http://viewer.zmags.com/publication/1e7fab68?page=38"> OracleScene DIGITAL SUMMER 12 Technology F</a> <a title="Oracle Scene Issue 47 page 39" href="http://viewer.zmags.com/publication/1e7fab68?page=39"> Technology: Bob Mycroft storage costs. The</a> <a title="Oracle Scene Issue 47 page 40" href="http://viewer.zmags.com/publication/1e7fab68?page=40"> OracleScene DIGITAL SUMMER 12 Technology: Bob My</a> <a title="Oracle Scene Issue 47 page 41" href="http://viewer.zmags.com/publication/1e7fab68?page=41"> First off let's create tablespaces, schemas etc; </a> <a title="Oracle Scene Issue 47 page 42" href="http://viewer.zmags.com/publication/1e7fab68?page=42"> OracleScene DIGITAL SUMMER 12 Technology: Bob My</a> <a title="Oracle Scene Issue 47 page 43" href="http://viewer.zmags.com/publication/1e7fab68?page=43"> Technology The Tools of Fusion: Oracle JDevelop</a> <a title="Oracle Scene Issue 47 page 44" href="http://viewer.zmags.com/publication/1e7fab68?page=44"> SUMMER 12 Technology: Grant Ronald syntax </a> <a title="Oracle Scene Issue 47 page 45" href="http://viewer.zmags.com/publication/1e7fab68?page=45"> Technology: Grant Ronald Conclusion You will</a> <a title="Oracle Scene Issue 47 page 46" href="http://viewer.zmags.com/publication/1e7fab68?page=46"> OracleScene DIGITAL SUMMER 12 Technology Oracl</a> <a title="Oracle Scene Issue 47 page 47" href="http://viewer.zmags.com/publication/1e7fab68?page=47"> Avoid large object graphs in a HttpSession. When </a> <a title="Oracle Scene Issue 47 page 48" href="http://viewer.zmags.com/publication/1e7fab68?page=48"> SUMMER 12 Technology: René van Wijk if page-ou</a> <a title="Oracle Scene Issue 47 page 49" href="http://viewer.zmags.com/publication/1e7fab68?page=49"> Stateful session bean instances are created as th</a> <a title="Oracle Scene Issue 47 page 50" href="http://viewer.zmags.com/publication/1e7fab68?page=50"> SUMMER 12 Technology: René van Wijk ran</a> <a title="Oracle Scene Issue 47 page 51" href="http://viewer.zmags.com/publication/1e7fab68?page=51"> We can also view the same information on an appli</a> <a title="Oracle Scene Issue 47 page 52" href="http://viewer.zmags.com/publication/1e7fab68?page=52"> OracleScene DIGITAL SUMMER 12 Technology Oracl</a> <a title="Oracle Scene Issue 47 page 53" href="http://viewer.zmags.com/publication/1e7fab68?page=53"> Technology: Eter Pani · Applied by a Streams a</a> <a title="Oracle Scene Issue 47 page 54" href="http://viewer.zmags.com/publication/1e7fab68?page=54"> OracleScene DIGITAL SUMMER 12 Technology: Eter P</a> <a title="Oracle Scene Issue 47 page 55" href="http://viewer.zmags.com/publication/1e7fab68?page=55"> Technology: Eter Pani Each Streams process has</a> <a title="Oracle Scene Issue 47 page 56" href="http://viewer.zmags.com/publication/1e7fab68?page=56"> OracleScene DIGITAL SUMMER 12 Technology: Eter P</a> <a title="Oracle Scene Issue 47 page 57" href="http://viewer.zmags.com/publication/1e7fab68?page=57"> Technology: Eter Pani Furthermore, this level </a> <a title="Oracle Scene Issue 47 page 58" href="http://viewer.zmags.com/publication/1e7fab68?page=58"> OracleScene DIGITAL SUMMER 12 Technology Oracl</a> <a title="Oracle Scene Issue 47 page 59" href="http://viewer.zmags.com/publication/1e7fab68?page=59"> ops$tkyte%ORA11GR2> select * from t order by time</a> <a title="Oracle Scene Issue 47 page 60" href="http://viewer.zmags.com/publication/1e7fab68?page=60"> SUMMER 12 Technology: Tom Kyte protocol ov</a> <a title="Oracle Scene Issue 47 page 61" href="http://viewer.zmags.com/publication/1e7fab68?page=61"> Technology: Tom Kyte is the Tom behind</a> <a title="Oracle Scene Issue 47 page 62" href="http://viewer.zmags.com/publication/1e7fab68?page=62"> OracleScene DIGITAL SPRING 12 Technology Oracl</a> <a title="Oracle Scene Issue 47 page 63" href="http://viewer.zmags.com/publication/1e7fab68?page=63"> 3rd Generation – Data driven scripts/functions Da</a> <a title="Oracle Scene Issue 47 page 64" href="http://viewer.zmags.com/publication/1e7fab68?page=64"> SUMMER 12 Technology: David Hunt Is there a be</a> <a title="Oracle Scene Issue 47 page 65" href="http://viewer.zmags.com/publication/1e7fab68?page=65"> on Investment whilst both reducing your business </a> <a title="Oracle Scene Issue 47 page 66" href="http://viewer.zmags.com/publication/1e7fab68?page=66"> SUMMER 12 CRM OracleScene additional content DI</a> <a title="Oracle Scene Issue 47 page 67" href="http://viewer.zmags.com/publication/1e7fab68?page=67"> described features and functions to ensure that e</a> <a title="Oracle Scene Issue 47 page 68" href="http://viewer.zmags.com/publication/1e7fab68?page=68"> SUMMER 12 CRM: Helen Peebles </a> <a title="Oracle Scene Issue 47 page 69" href="http://viewer.zmags.com/publication/1e7fab68?page=69"> Oracle: Global Cutomer Programs Oracle Customer </a> <a title="Oracle Scene Issue 47 page 70" href="http://viewer.zmags.com/publication/1e7fab68?page=70"> OracleScene SUMMER 12 Column: Mogens NØrgaard </a> <a title="Oracle Scene Issue 47 page 71" href="http://viewer.zmags.com/publication/1e7fab68?page=71"> SUMMER 12 Supplier Guide SUPPLIER GUIDE A list</a> <a title="Oracle Scene Issue 47 page 72" href="http://viewer.zmags.com/publication/1e7fab68?page=72"> ENABLING ON THE MOVE • Increase Sales! 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