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<br /> APRIL 2013<br /> INSIDE<br /> LEARNING<br /> TECHNOLOGIES & SKILLS<br /> leveraging L&D investments<br /> into worthwhile business value<br /> Wringing performance from training is a whole organisation<br /> responsibility, argues Robert O. Brinkerhoff. He also<br /> explains how to implement this cultural transformation.<br /> a fresh look at mobile learning<br /> what can Tin Can do for me?<br /> fixing e-learning's big problem<br /> the official magazine for<br /> eight key technologies that will<br /> change your business olympia 2 london 29 - 30 january 2014<br /> <br /> 7<br /> ISSUE 42 APRIL 2013<br /> 29<br /> 33<br /> CONTENTS<br /> 7 Leveraging L&D investments into worthwhile<br /> business value<br /> Robert O Brinkerhoff<br /> 11Tin Can and a new class of study<br /> Tim Martin<br /> 17Getting out of the Training Ghetto<br /> Donald H Taylor<br /> 21The new<a title="ILT - April 2013 issue page 1" href="http://viewer.zmags.com/publication/20213222?page=1"> APRIL 2013 INSIDE LEARNING TECHNOLOGIES & SKILL</a> <a title="ILT - April 2013 issue page 2" href="http://viewer.zmags.com/publication/20213222?page=2"> </a> <a title="ILT - April 2013 issue page 3" href="http://viewer.zmags.com/publication/20213222?page=3"> 7 ISSUE 42 APRIL 2013 </a> <a title="ILT - April 2013 issue page 4" href="http://viewer.zmags.com/publication/20213222?page=4"> CONTENTS CONTINUED 47 53 43Fixing e-learning's </a> <a title="ILT - April 2013 issue page 5" href="http://viewer.zmags.com/publication/20213222?page=5"> 91The irresistible rise of 70:20:10 Peter Gray </a> <a title="ILT - April 2013 issue page 6" href="http://viewer.zmags.com/publication/20213222?page=6"> </a> <a title="ILT - April 2013 issue page 7" href="http://viewer.zmags.com/publication/20213222?page=7"> </a> <a title="ILT - April 2013 issue page 8" href="http://viewer.zmags.com/publication/20213222?page=8"> </a> <a title="ILT - April 2013 issue page 9" href="http://viewer.zmags.com/publication/20213222?page=9"> LEVERAGING L&D INVESTMENTS INTO WORTHWHILE BU</a> <a title="ILT - April 2013 issue page 10" href="http://viewer.zmags.com/publication/20213222?page=10"> LEVERAGING L&D INVESTMENTS INTO WORTHWHILE B</a> <a title="ILT - April 2013 issue page 11" href="http://viewer.zmags.com/publication/20213222?page=11"> </a> <a title="ILT - April 2013 issue page 12" href="http://viewer.zmags.com/publication/20213222?page=12"> </a> <a title="ILT - April 2013 issue page 13" href="http://viewer.zmags.com/publication/20213222?page=13"> TIN CAN AND A NEW CLASS OF STUDY Tim Mart</a> <a title="ILT - April 2013 issue page 14" href="http://viewer.zmags.com/publication/20213222?page=14"> TIN CAN AND A NEW CLASS </a> <a title="ILT - April 2013 issue page 15" href="http://viewer.zmags.com/publication/20213222?page=15"> </a> <a title="ILT - April 2013 issue page 16" href="http://viewer.zmags.com/publication/20213222?page=16"> </a> <a title="ILT - April 2013 issue page 17" href="http://viewer.zmags.com/publication/20213222?page=17"> TIN CAN AND A NEW CLASS OF STUDY · T</a> <a title="ILT - April 2013 issue page 18" href="http://viewer.zmags.com/publication/20213222?page=18"> </a> <a title="ILT - April 2013 issue page 19" href="http://viewer.zmags.com/publication/20213222?page=19"> GETTING OUT OF THE TRAINING GHETTO On the </a> <a title="ILT - April 2013 issue page 20" href="http://viewer.zmags.com/publication/20213222?page=20"> GETTING OUT OF THE TRAINING GHETTO for </a> <a title="ILT - April 2013 issue page 21" href="http://viewer.zmags.com/publication/20213222?page=21"> </a> <a title="ILT - April 2013 issue page 22" href="http://viewer.zmags.com/publication/20213222?page=22"> </a> <a title="ILT - April 2013 issue page 23" href="http://viewer.zmags.com/publication/20213222?page=23"> THE NEW WORLD OF WORK Robin Martin explain</a> <a title="ILT - April 2013 issue page 24" href="http://viewer.zmags.com/publication/20213222?page=24"> THE NEW WORLD OF WORK Know–how Know-how</a> <a title="ILT - April 2013 issue page 25" href="http://viewer.zmags.com/publication/20213222?page=25"> </a> <a title="ILT - April 2013 issue page 26" href="http://viewer.zmags.com/publication/20213222?page=26"> </a> <a title="ILT - April 2013 issue page 27" href="http://viewer.zmags.com/publication/20213222?page=27"> Learning technologies have come on in leaps and b</a> <a title="ILT - April 2013 issue page 28" href="http://viewer.zmags.com/publication/20213222?page=28"> IS LEARNING GETTING BETTER? Once we do ou</a> <a title="ILT - April 2013 issue page 29" href="http://viewer.zmags.com/publication/20213222?page=29"> </a> <a title="ILT - April 2013 issue page 30" href="http://viewer.zmags.com/publication/20213222?page=30"> </a> <a title="ILT - April 2013 issue page 31" href="http://viewer.zmags.com/publication/20213222?page=31"> A FRESH LOOK AT MOBILE LEARNING Changes in</a> <a title="ILT - April 2013 issue page 32" href="http://viewer.zmags.com/publication/20213222?page=32"> A FRESH LOOK AT MOBILE LEARNING The way</a> <a title="ILT - April 2013 issue page 33" href="http://viewer.zmags.com/publication/20213222?page=33"> </a> <a title="ILT - April 2013 issue page 34" href="http://viewer.zmags.com/publication/20213222?page=34"> </a> <a title="ILT - April 2013 issue page 35" href="http://viewer.zmags.com/publication/20213222?page=35"> WHAT TYPE OF LMS HATER ARE YOU? Janet Cla</a> <a title="ILT - April 2013 issue page 36" href="http://viewer.zmags.com/publication/20213222?page=36"> WHAT TYPE OF LMS HATER ARE YOU? for tr</a> <a title="ILT - April 2013 issue page 37" href="http://viewer.zmags.com/publication/20213222?page=37"> </a> <a title="ILT - April 2013 issue page 38" href="http://viewer.zmags.com/publication/20213222?page=38"> </a> <a title="ILT - April 2013 issue page 39" href="http://viewer.zmags.com/publication/20213222?page=39"> WHAT TYPE OF LMS HATER ARE YOU? descri</a> <a title="ILT - April 2013 issue page 40" href="http://viewer.zmags.com/publication/20213222?page=40"> </a> <a title="ILT - April 2013 issue page 41" href="http://viewer.zmags.com/publication/20213222?page=41"> THE DEMOCRATISATION OF WORKPLACE KNOWLEDGE L&D </a> <a title="ILT - April 2013 issue page 42" href="http://viewer.zmags.com/publication/20213222?page=42"> THE DEMOCRATISATION OF WORKPLACE KNOWLEDGE </a> <a title="ILT - April 2013 issue page 43" href="http://viewer.zmags.com/publication/20213222?page=43"> </a> <a title="ILT - April 2013 issue page 44" href="http://viewer.zmags.com/publication/20213222?page=44"> </a> <a title="ILT - April 2013 issue page 45" href="http://viewer.zmags.com/publication/20213222?page=45"> FIXING E-LEARNING'S BIG PROBLEM Having desig</a> <a title="ILT - April 2013 issue page 46" href="http://viewer.zmags.com/publication/20213222?page=46"> FIXING E-LEARNING'S BIG PROBLEM technolog</a> <a title="ILT - April 2013 issue page 47" href="http://viewer.zmags.com/publication/20213222?page=47"> </a> <a title="ILT - April 2013 issue page 48" href="http://viewer.zmags.com/publication/20213222?page=48"> </a> <a title="ILT - April 2013 issue page 49" href="http://viewer.zmags.com/publication/20213222?page=49"> BRANDON HALL RESEARCH: RELATIONSHIP-CENTRED LE</a> <a title="ILT - April 2013 issue page 50" href="http://viewer.zmags.com/publication/20213222?page=50"> BRANDON HALL RESEARCH: RELATIONSHIP-CENTRED L</a> <a title="ILT - April 2013 issue page 51" href="http://viewer.zmags.com/publication/20213222?page=51"> </a> <a title="ILT - April 2013 issue page 52" href="http://viewer.zmags.com/publication/20213222?page=52"> </a> <a title="ILT - April 2013 issue page 53" href="http://viewer.zmags.com/publication/20213222?page=53"> BRANDON HALL RESEARCH: RELATIONSHIP-CENTRED L</a> <a title="ILT - April 2013 issue page 54" href="http://viewer.zmags.com/publication/20213222?page=54"> </a> <a title="ILT - April 2013 issue page 55" href="http://viewer.zmags.com/publication/20213222?page=55"> WHAT CAN TIN CAN DO FOR ME? </a> <a title="ILT - April 2013 issue page 56" href="http://viewer.zmags.com/publication/20213222?page=56"> WHAT CAN TIN CAN DO FOR ME? We should </a> <a title="ILT - April 2013 issue page 57" href="http://viewer.zmags.com/publication/20213222?page=57"> </a> <a title="ILT - April 2013 issue page 58" href="http://viewer.zmags.com/publication/20213222?page=58"> </a> <a title="ILT - April 2013 issue page 59" href="http://viewer.zmags.com/publication/20213222?page=59"> COUNTER-INTUITIVE COACHING TACTICS Want to hav</a> <a title="ILT - April 2013 issue page 60" href="http://viewer.zmags.com/publication/20213222?page=60"> COUNTER-INTUITIVE COACHING TACTICS things </a> <a title="ILT - April 2013 issue page 61" href="http://viewer.zmags.com/publication/20213222?page=61"> </a> <a title="ILT - April 2013 issue page 62" href="http://viewer.zmags.com/publication/20213222?page=62"> </a> <a title="ILT - April 2013 issue page 63" href="http://viewer.zmags.com/publication/20213222?page=63"> KEEP ENGAGED AND CARRY ON Richard Moorer examine</a> <a title="ILT - April 2013 issue page 64" href="http://viewer.zmags.com/publication/20213222?page=64"> KEEP ENGAGED AND CARRY retention rates, h</a> <a title="ILT - April 2013 issue page 65" href="http://viewer.zmags.com/publication/20213222?page=65"> </a> <a title="ILT - April 2013 issue page 66" href="http://viewer.zmags.com/publication/20213222?page=66"> 64 Inside Learning Technologies & Skills Ap</a> <a title="ILT - April 2013 issue page 67" href="http://viewer.zmags.com/publication/20213222?page=67"> WE NEED TO TALK ABOUT ME... Suita</a> <a title="ILT - April 2013 issue page 68" href="http://viewer.zmags.com/publication/20213222?page=68"> WE NEED TO TALK ABOUT ME </a> <a title="ILT - April 2013 issue page 69" href="http://viewer.zmags.com/publication/20213222?page=69"> </a> <a title="ILT - April 2013 issue page 70" href="http://viewer.zmags.com/publication/20213222?page=70"> </a> <a title="ILT - April 2013 issue page 71" href="http://viewer.zmags.com/publication/20213222?page=71"> Binnaz Cubukcu explains the difference between in</a> <a title="ILT - April 2013 issue page 72" href="http://viewer.zmags.com/publication/20213222?page=72"> CAN GOOGLE-TYPE SEARCHES CREATE COMPETENT SP</a> <a title="ILT - April 2013 issue page 73" href="http://viewer.zmags.com/publication/20213222?page=73"> </a> <a title="ILT - April 2013 issue page 74" href="http://viewer.zmags.com/publication/20213222?page=74"> </a> <a title="ILT - April 2013 issue page 75" href="http://viewer.zmags.com/publication/20213222?page=75"> SELECTING YOUR MOBILE DEVELOPMENT ROUTE It'</a> <a title="ILT - April 2013 issue page 76" href="http://viewer.zmags.com/publication/20213222?page=76"> SELECTING YOUR MOBILE DEVELOPMENT ROUTE </a> <a title="ILT - April 2013 issue page 77" href="http://viewer.zmags.com/publication/20213222?page=77"> </a> <a title="ILT - April 2013 issue page 78" href="http://viewer.zmags.com/publication/20213222?page=78"> 76 Inside Learning Technologies & Skills Ap</a> <a title="ILT - April 2013 issue page 79" href="http://viewer.zmags.com/publication/20213222?page=79"> SELECTING YOUR MOBILE DEVELOPMENT ROUTE </a> <a title="ILT - April 2013 issue page 80" href="http://viewer.zmags.com/publication/20213222?page=80"> </a> <a title="ILT - April 2013 issue page 81" href="http://viewer.zmags.com/publication/20213222?page=81"> KNOWLEDGE, CERTIFICATIONS… AND EMPLOYABILITY </a> <a title="ILT - April 2013 issue page 82" href="http://viewer.zmags.com/publication/20213222?page=82"> KNOWLEDGE, CERTIFICATIONS… AND EMPLOYABILITY </a> <a title="ILT - April 2013 issue page 83" href="http://viewer.zmags.com/publication/20213222?page=83"> </a> <a title="ILT - April 2013 issue page 84" href="http://viewer.zmags.com/publication/20213222?page=84"> </a> <a title="ILT - April 2013 issue page 85" href="http://viewer.zmags.com/publication/20213222?page=85"> When the New York Times and Harvard Business Revi</a> <a title="ILT - April 2013 issue page 86" href="http://viewer.zmags.com/publication/20213222?page=86"> OPEN BADGES WILL FUTURE-PROOF YOUR LEARNING </a> <a title="ILT - April 2013 issue page 87" href="http://viewer.zmags.com/publication/20213222?page=87"> April 2013 Inside Learning Technologies & S</a> <a title="ILT - April 2013 issue page 88" href="http://viewer.zmags.com/publication/20213222?page=88"> </a> <a title="ILT - April 2013 issue page 89" href="http://viewer.zmags.com/publication/20213222?page=89"> EIGHT KEY TECHNOLOGIES THAT WILL CHANGE YOUR</a> <a title="ILT - April 2013 issue page 90" href="http://viewer.zmags.com/publication/20213222?page=90"> EIGHT KEY TECHNOLOGIES THAT WILL CHANGE YOU</a> <a title="ILT - April 2013 issue page 91" href="http://viewer.zmags.com/publication/20213222?page=91"> Come and see us at Learning Technologies 2014</a> <a title="ILT - April 2013 issue page 92" href="http://viewer.zmags.com/publication/20213222?page=92"> </a> <a title="ILT - April 2013 issue page 93" href="http://viewer.zmags.com/publication/20213222?page=93"> THE IRRESISTIBLE RISE OF 70:20:10 Peter Gr</a> <a title="ILT - April 2013 issue page 94" href="http://viewer.zmags.com/publication/20213222?page=94"> THE IRRESISTIBLE RISE OF 70:20:10 </a> <a title="ILT - April 2013 issue page 95" href="http://viewer.zmags.com/publication/20213222?page=95"> April 2013 Inside Learning Technologies & S</a> <a title="ILT - April 2013 issue page 96" href="http://viewer.zmags.com/publication/20213222?page=96"> </a> <a title="ILT - April 2013 issue page 97" href="http://viewer.zmags.com/publication/20213222?page=97"> THE ROI OF MODERN MENTORING AND KNOWLEDGE SH</a> <a title="ILT - April 2013 issue page 98" href="http://viewer.zmags.com/publication/20213222?page=98"> THE ROI OF MODERN MENTORING AND KNOWLEDGE </a> <a title="ILT - April 2013 issue page 99" href="http://viewer.zmags.com/publication/20213222?page=99"> April 2013 Inside Learning Technologies & S</a> <a title="ILT - April 2013 issue page 100" href="http://viewer.zmags.com/publication/20213222?page=100"> </a> <a title="ILT - April 2013 issue page 101" href="http://viewer.zmags.com/publication/20213222?page=101"> SUCCESSION PLANNING: THE PATH TO TRIUMPH S</a> <a title="ILT - April 2013 issue page 102" href="http://viewer.zmags.com/publication/20213222?page=102"> SUCCESSION PLANNING: THE PATH TO TRIUMPH </a> <a title="ILT - April 2013 issue page 103" href="http://viewer.zmags.com/publication/20213222?page=103"> April 2013 Inside Learning Technologies & S</a> <a title="ILT - April 2013 issue page 104" href="http://viewer.zmags.com/publication/20213222?page=104"> 102 Inside Learning Technologies & Skills A</a> <a title="ILT - April 2013 issue page 105" href="http://viewer.zmags.com/publication/20213222?page=105"> In the first part of a two-part series, Jonathan </a> <a title="ILT - April 2013 issue page 106" href="http://viewer.zmags.com/publication/20213222?page=106"> TIN CAN IN PRACTICE 1 FIND, EXPERIENCE, C</a> <a title="ILT - 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Pr</a> <a title="ILT - April 2013 issue page 111" href="http://viewer.zmags.com/publication/20213222?page=111"> April 2013 Inside Learning Technologies & S</a> <a title="ILT - April 2013 issue page 112" href="http://viewer.zmags.com/publication/20213222?page=112"> </a> <a title="ILT - April 2013 issue page 113" href="http://viewer.zmags.com/publication/20213222?page=113"> AUTHORING CONTENT IN THE 21ST CENTURY – TH</a> <a title="ILT - April 2013 issue page 114" href="http://viewer.zmags.com/publication/20213222?page=114"> AUTHORING CONTENT IN THE 21ST CENTURY – TH</a> <a title="ILT - April 2013 issue page 115" href="http://viewer.zmags.com/publication/20213222?page=115"> April 2013 Inside Learning Technologies & S</a> <a title="ILT - April 2013 issue page 116" href="http://viewer.zmags.com/publication/20213222?page=116"> 114 Inside Learning Technologies & Skills A</a> <a title="ILT - April 2013 issue page 117" href="http://viewer.zmags.com/publication/20213222?page=117"> AUTHORING CONTENT IN THE 21ST CENTURY – </a> <a title="ILT - April 2013 issue page 118" href="http://viewer.zmags.com/publication/20213222?page=118"> 116 Inside Learning Technologies & Skills A</a> <a title="ILT - April 2013 issue page 119" href="http://viewer.zmags.com/publication/20213222?page=119"> LEARNING TECHNOLOGIES IN THE CLOUD – ARE Y</a> <a title="ILT - April 2013 issue page 120" href="http://viewer.zmags.com/publication/20213222?page=120"> LEARNING TECHNOLOGIES IN THE CLOUD – ARE Y</a> <a title="ILT - April 2013 issue page 121" href="http://viewer.zmags.com/publication/20213222?page=121"> April 2013 Inside Learning Technologies & S</a> <a title="ILT - April 2013 issue page 122" href="http://viewer.zmags.com/publication/20213222?page=122"> 120 Inside Learning Technologies & Skills A</a> <a title="ILT - April 2013 issue page 123" href="http://viewer.zmags.com/publication/20213222?page=123"> THAMES WATER DELIVERS LEARNING WITH A 'MAGI</a> <a title="ILT - April 2013 issue page 124" href="http://viewer.zmags.com/publication/20213222?page=124"> THAMES WATER DELIVERS LEARNING WITH A 'MAGI</a> <a title="ILT - April 2013 issue page 125" href="http://viewer.zmags.com/publication/20213222?page=125"> April 2013 Inside Learning Technologies & S</a> <a title="ILT - April 2013 issue page 126" href="http://viewer.zmags.com/publication/20213222?page=126"> 124 Inside Learning Technologies & Skills A</a> <a title="ILT - April 2013 issue page 127" href="http://viewer.zmags.com/publication/20213222?page=127"> RESEARCH: WHAT THE FUTURE HOLDS FOR GLOBAL </a> <a title="ILT - April 2013 issue page 128" href="http://viewer.zmags.com/publication/20213222?page=128"> RESEARCH: WHAT THE FUTURE HOLDS FOR GLOBAL </a> <a title="ILT - April 2013 issue page 129" href="http://viewer.zmags.com/publication/20213222?page=129"> April 2013 Inside Learning Technologies & S</a> <a title="ILT - April 2013 issue page 130" href="http://viewer.zmags.com/publication/20213222?page=130"> 128 Inside Learning Technologies & Skills A</a> <a title="ILT - April 2013 issue page 131" href="http://viewer.zmags.com/publication/20213222?page=131"> RESEARCH: WHAT THE FUTURE HOLDS FOR GLOBAL </a> <a title="ILT - April 2013 issue page 132" href="http://viewer.zmags.com/publication/20213222?page=132"> 130 Inside Learning Technologies & Skills A</a> <a title="ILT - April 2013 issue page 133" href="http://viewer.zmags.com/publication/20213222?page=133"> RESEARCH: IS GAMIFICATION GOOD FOR LEARNING? </a> <a title="ILT - April 2013 issue page 134" href="http://viewer.zmags.com/publication/20213222?page=134"> RESEARCH: IS GAMIFICATION GOOD FOR LEARNING?</a> <a title="ILT - April 2013 issue page 135" href="http://viewer.zmags.com/publication/20213222?page=135"> April 2013 Inside Learning Technologies & S</a> <a title="ILT - April 2013 issue page 136" href="http://viewer.zmags.com/publication/20213222?page=136"> 134 Inside Learning Technologies & Skills A</a> <a title="ILT - April 2013 issue page 137" href="http://viewer.zmags.com/publication/20213222?page=137"> </a> <a title="ILT - April 2013 issue page 138" href="http://viewer.zmags.com/publication/20213222?page=138"> </a>