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<br /> February 2019<br /> Apartment Association of Greater Dallas<br /> 5 Strategies to Maximize<br /> Your Resident Retention<br /> How to Handle Renewals<br /> and Rent Increases<br /> WE FURNISH MULTI-FAMILY<br /> For Purchase: Modeleasy • Custom Models • Clubrooms • Leasing Offices • Business Centers<br /> For Rent: Furniture Packages • Resident Referrals • Models<br /> Visit our showroom today – Huge selection of IN-STOCK product available for quick delivery.<br /> Nationwide delivery also available.<br /> Dallas<br /> 15101 Midway Road<br /> Addison, Texas 75001<br /> 972-385-3204 info@furniturebycharter.com FurnitureByCharter.com<br /> 18<br /> In this issue<br /> 21<br /> 26<br /> 32<br /> 18 5 STRATEGIES TO<br /> MAXIMIZE YOUR RESIDENT<br /> RETENTION<br /> 26 FEATURED PROPERTY<br /> Valencia Apartment Homes<br /> 21 2019 DALLAS<a title="February 2019 Rooflines page 1" href="http://viewer.zmags.com/publication/22badae8?page=1"> February 2019 Apartment Association of Great</a> <a title="February 2019 Rooflines page 2" href="http://viewer.zmags.com/publication/22badae8?page=2"> WE FURNISH MULTI-FAMILY For </a> <a title="February 2019 Rooflines page 3" href="http://viewer.zmags.com/publication/22badae8?page=3"> 18 In this issue 21 26 32 18 5 STRATEGIES TO </a> <a title="February 2019 Rooflines page 4" href="http://viewer.zmags.com/publication/22badae8?page=4"> In this issue 4 PRESIDENT’S MESSAGE 7 CAREER DE</a> <a title="February 2019 Rooflines page 5" href="http://viewer.zmags.com/publication/22badae8?page=5"> Your Renovation Solution Now New Cabinets! Har </a> <a title="February 2019 Rooflines page 6" href="http://viewer.zmags.com/publication/22badae8?page=6"> A message from our President Happy Valentine’s D</a> <a title="February 2019 Rooflines page 7" href="http://viewer.zmags.com/publication/22badae8?page=7"> A PARTSM STER Has You Covered All Ye </a> <a title="February 2019 Rooflines page 8" href="http://viewer.zmags.com/publication/22badae8?page=8"> Rooflines February 2019 The Apartment Academy 20</a> <a title="February 2019 Rooflines page 9" href="http://viewer.zmags.com/publication/22badae8?page=9"> AAGD UPCOMING PROGRAMS SCHEDULE Unless indicated,</a> <a title="February 2019 Rooflines page 10" href="http://viewer.zmags.com/publication/22badae8?page=10"> AAGD Education Calendar We as an industry and an </a> <a title="February 2019 Rooflines page 11" href="http://viewer.zmags.com/publication/22badae8?page=11"> MAINTENANCE CLASSES Manager of Pool Operations (</a> <a title="February 2019 Rooflines page 12" href="http://viewer.zmags.com/publication/22badae8?page=12"> 10 APARTMENT INDUSTRY SEMINARS Fair Housing Law</a> <a title="February 2019 Rooflines page 13" href="http://viewer.zmags.com/publication/22badae8?page=13"> APARTMENT INDUSTRY SEMINARS for this high energy</a> <a title="February 2019 Rooflines page 14" href="http://viewer.zmags.com/publication/22badae8?page=14"> APARTMENT INDUSTRY SEMINARS Hire Smart – Targeti</a> <a title="February 2019 Rooflines page 15" href="http://viewer.zmags.com/publication/22badae8?page=15"> NAAEI CREDENTIALS CAMT – Certified Apartment Mai</a> <a title="February 2019 Rooflines page 16" href="http://viewer.zmags.com/publication/22badae8?page=16"> Rooflines February 2019 ou</a> <a title="February 2019 Rooflines page 17" href="http://viewer.zmags.com/publication/22badae8?page=17"> LEGISLATIVE UPDATE The 86th Texas Leg</a> <a title="February 2019 Rooflines page 18" href="http://viewer.zmags.com/publication/22badae8?page=18"> LEGISLATIVE UPDATE LEGISLATIVE PROCESS AND COMMI</a> <a title="February 2019 Rooflines page 19" href="http://viewer.zmags.com/publication/22badae8?page=19"> TEMPORARY • TEMP-TO-HIRE • SMART HIRE™ • DIRECT H</a> <a title="February 2019 Rooflines page 20" href="http://viewer.zmags.com/publication/22badae8?page=20"> 5 Strategies to Maximize Your Resident Retentio</a> <a title="February 2019 Rooflines page 21" href="http://viewer.zmags.com/publication/22badae8?page=21"> However, solving the issue of resident retention </a> <a title="February 2019 Rooflines page 22" href="http://viewer.zmags.com/publication/22badae8?page=22"> To learn more visit info.texacraft.com/alon </a> <a title="February 2019 Rooflines page 23" href="http://viewer.zmags.com/publication/22badae8?page=23"> 2019 Dallas Education Conference </a> <a title="February 2019 Rooflines page 24" href="http://viewer.zmags.com/publication/22badae8?page=24"> Rooflines February 2019 PHOTOS CONTINUED ON PAGE</a> <a title="February 2019 Rooflines page 25" href="http://viewer.zmags.com/publication/22badae8?page=25"> NOMINATE YOUR BEST FOR THE NOMINATING IS EA</a> <a title="February 2019 Rooflines page 26" href="http://viewer.zmags.com/publication/22badae8?page=26"> Rooflines February 2019 24</a> <a title="February 2019 Rooflines page 27" href="http://viewer.zmags.com/publication/22badae8?page=27"> A+ rating with the BBB Owner has been a property </a> <a title="February 2019 Rooflines page 28" href="http://viewer.zmags.com/publication/22badae8?page=28"> LEGISLATIVE UPDATE The 86th Texas Leg</a> <a title="February 2019 Rooflines page 29" href="http://viewer.zmags.com/publication/22badae8?page=29"> LEGISLATIVE UPDATE LEGISLATIVE PROCESS AND COMMI</a> <a title="February 2019 Rooflines page 30" href="http://viewer.zmags.com/publication/22badae8?page=30"> TEMPORARY • TEMP-TO-HIRE • SMART HIRE™ • DIRECT H</a> <a title="February 2019 Rooflines page 31" href="http://viewer.zmags.com/publication/22badae8?page=31"> 5 Strategies to Maximize Your Resident Retentio</a> <a title="February 2019 Rooflines page 32" href="http://viewer.zmags.com/publication/22badae8?page=32"> However, solving the issue of resident retention </a> <a title="February 2019 Rooflines page 33" href="http://viewer.zmags.com/publication/22badae8?page=33"> To learn more visit info.texacraft.com/alon </a> <a title="February 2019 Rooflines page 34" href="http://viewer.zmags.com/publication/22badae8?page=34"> 2019 Dallas Education Conference </a> <a title="February 2019 Rooflines page 35" href="http://viewer.zmags.com/publication/22badae8?page=35"> Rooflines February 2019 PHOTOS CONTINUED ON PAGE</a> <a title="February 2019 Rooflines page 36" href="http://viewer.zmags.com/publication/22badae8?page=36"> NOMINATE YOUR BEST FOR THE NOMINATING IS EA</a> <a title="February 2019 Rooflines page 37" href="http://viewer.zmags.com/publication/22badae8?page=37"> Rooflines February 2019 24</a> <a title="February 2019 Rooflines page 38" href="http://viewer.zmags.com/publication/22badae8?page=38"> A+ rating with the BBB Owner has been a property </a> <a title="February 2019 Rooflines page 39" href="http://viewer.zmags.com/publication/22badae8?page=39"> Featured Property Valencia Aparment H</a> <a title="February 2019 Rooflines page 40" href="http://viewer.zmags.com/publication/22badae8?page=40"> PROPERTY FEATURES Residents of The Valencia have </a> <a title="February 2019 Rooflines page 41" href="http://viewer.zmags.com/publication/22badae8?page=41"> BRIEFCASE Who’s Got the Power (of Attorney)? B</a> <a title="February 2019 Rooflines page 42" href="http://viewer.zmags.com/publication/22badae8?page=42"> BRIEFCASE believes in good faith that th</a> <a title="February 2019 Rooflines page 43" href="http://viewer.zmags.com/publication/22badae8?page=43"> BRIEFCASE others listed in the “Emergency” secti</a> <a title="February 2019 Rooflines page 44" href="http://viewer.zmags.com/publication/22badae8?page=44"> Learn More About AAGD Online at AAGDall</a> <a title="February 2019 Rooflines page 45" href="http://viewer.zmags.com/publication/22badae8?page=45"> HOW TO HANDLE RENEWALS AND RENT INCREASES BY MATT</a> <a title="February 2019 Rooflines page 46" href="http://viewer.zmags.com/publication/22badae8?page=46"> how can you begin to explain to them why they sho</a> <a title="February 2019 Rooflines page 47" href="http://viewer.zmags.com/publication/22badae8?page=47"> Israel Suster , Attorney rEPrESEnTInG OwnErS AnD </a> <a title="February 2019 Rooflines page 48" href="http://viewer.zmags.com/publication/22badae8?page=48"> 2019 Dallas Education Conference Rooflines Febru</a> <a title="February 2019 Rooflines page 49" href="http://viewer.zmags.com/publication/22badae8?page=49"> Rooflines February 2019 36</a> <a title="February 2019 Rooflines page 50" href="http://viewer.zmags.com/publication/22badae8?page=50"> www.sterling-apartments.com Dallas (972) 404-0077</a> <a title="February 2019 Rooflines page 51" href="http://viewer.zmags.com/publication/22badae8?page=51"> PARTNERS IN PROGRESS DEFINING YOUR SUCCESS A</a> <a title="February 2019 Rooflines page 52" href="http://viewer.zmags.com/publication/22badae8?page=52"> 2019 AAGD Annual Trade Show Exhibitor List COMPAN</a> <a title="February 2019 Rooflines page 53" href="http://viewer.zmags.com/publication/22badae8?page=53"> MARKET FOCUS A Year in Review: Greater Dall</a> <a title="February 2019 Rooflines page 54" href="http://viewer.zmags.com/publication/22badae8?page=54"> MARKET FOCUS decreases, including three in a row</a> <a title="February 2019 Rooflines page 55" href="http://viewer.zmags.com/publication/22badae8?page=55"> Darla Hawkins Owner/President </a> <a title="February 2019 Rooflines page 56" href="http://viewer.zmags.com/publication/22badae8?page=56"> Rooflines February 2019 43</a> <a title="February 2019 Rooflines page 57" href="http://viewer.zmags.com/publication/22badae8?page=57"> PRODUCT & SERVICE NEWS NGTX ENTERPRISES NGTX spe</a> <a title="February 2019 Rooflines page 58" href="http://viewer.zmags.com/publication/22badae8?page=58"> For more details and registration visit AAGDallas</a> <a title="February 2019 Rooflines page 59" href="http://viewer.zmags.com/publication/22badae8?page=59"> MEMBERSHIP UPDATE Welcome, New Members OWNER/MANA</a> <a title="February 2019 Rooflines page 60" href="http://viewer.zmags.com/publication/22badae8?page=60"> MEMBERSHIP UPDATE 2013 Cortland Partners | Bu</a> <a title="February 2019 Rooflines page 61" href="http://viewer.zmags.com/publication/22badae8?page=61"> Rooflines February 2019 Ad Index A List Apartmen</a> <a title="February 2019 Rooflines page 62" href="http://viewer.zmags.com/publication/22badae8?page=62"> Asphalt Overlay Asphalt Patching Asphalt Recyclin</a> <a title="February 2019 Rooflines page 63" href="http://viewer.zmags.com/publication/22badae8?page=63"> SEE WHAT'S NEW AT McMAHAN'S FLOORING, INC. In</a>