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Best regards
Zmags
Summer 2017
www.hmi-online.com
An of cial
publication of
www.ehma.com
GERMAN PRECISION,
GLOBAL VISION
PASSION
TRADITION
PERFECTION
VISIONARY
CARING
Heritage meets innovation:
Deutsche Hospitality delights
guests with unparalleled
German hospitality in over
130 hotels on 3 continents.
www.deutschehospitality.com
From the editor
On the web...
Keep up with the latest developments
across the hotel industry by visiting
www.hmi-online.com
Hotel Management International
Summer 2017
EDITORIAL
Editor Phin Foster
phinfoster@compelo.com
Chief sub-editor Thom Atkinson
Sub-editor Jim Findlay
Feature writers Bradford Keen,
Greg Noone, Eleanor Wilson
Production controller Steve Buchanan
Group art director Henrik Williams
Designer Ana Peres
COMMERCIA
Summer 2017 www.hmi-online.com
GERMAN PRECISION, GLOBAL VISION PASSION TRA
From the editor On the web... Keep up with the l
Contents Cover story 14 46 Gerald Lawless re ect
Contents 30 65 The changing face of in-roo
The intelligence > News News DEVELOPMENT Old
The intelligence > Vital statistics Vital stat
Algorithm, mathematical harmony Design by Toan Ng
The Intelligence > STR Tourism rises as the pound
26-27 September 2017 Hilton London Bankside
Europe's Most Focused Hotel Investment Conference
Insight > EHMA The importance of internal
Electrolux Professional Hotels Be o
The big interview > Gerald Lawless Time to make t
The big interview > Gerald Lawless can be achie
The big interview > Gerald Lawless
Insight > Business management & development Light
Insight > Business management & development
Insight > Business management & development
Insight > Business management & development In th
Insight > Business management & development und
Disrupter. Innovator. Game changer. Unleash you
Company insight > Business management & developme
Company insight > Business management & developme
Meliá Palma Bay | Spain
Connecting Global Competence Hotel Your next big
Company insight > Business management & developme
www.osram.com/flex Light is
Company insight > Technology Guided by the ligh
Insight > Technology Smarter, happier Television
Insight > Technology special Wyndham reward
Exclusive European Representative www.aksel.com.p
Insight > Technology “As technology contin
Expand Your Reach Streamline Your Metasearch Cam
Company insight > Technology Searching for succ
Company insight > Technology How to adapt a hot
Be more efficient, safer and productive with the
Company insight > Technology Everybody's talkin
For further information about the company, contac
Insight > Design A hotel for the ages Havin
Insight > Design
Insight > Design have been covered in leather,
100% of the inner bowl rinsed Save
Company insight > Design Serving professionals
Insight > Operations City stays for the self-star
Insight > Operations But it's still early d
Insight > Operations “We believe that the 4
Company insight > Operations The right fit for
Improving your guests' payment experience With
Company insight > Operations Viennese elegance,
Insight > Security Stay safe Security is the ulti
Insight > Security safety within their respecti
Company insight > Security Secure and super-sty
stockinge .com
THE COMFORT OF SECURITY
Company insight > Security Focus on details Ca
Insight > Security Secure through the ranks In
Company insight > Security Stop hackers cleanin
Special report > Budget sector Don't break the
Special report > Budget sector 1,000 rooms at t
Special report > Budget sector
Regional focus > Turkey A new start for Turkey Af
Regional focus > Turkey and Black Sea coasts. B
Regional focus > Turkey
Insight > Guest amenities Make it personal Points
Insight > Guest amenities completely new system
Insight > Guest amenities in, from the floor le
Insight > Guest amenities The Hilton Honors rew
Bonna.indd 3 Speed Pro +PLUS
Insight > Food & beverage The heart of hospitalit
Insight > Food & beverage
Insight > Food & beverage “It is a restaura
Directory > Product showcase Product showcase A
Directory > Product showcase aesthetics, and com
The Insider > Palmiro Noschese New tricks Fresh
INTEGRO'S CORE BRAND ELEMENTS The
Sci-Fi Writers Guild Workshop. Radisson Blu Hotel