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<br /> ISSUE 52<br /> INSIDE<br /> LEARNING<br /> TECHNOLOGIES & SKILLS<br /> DECEMBER 2014<br /> No regrets<br /> It's curtain-up on the<br /> second episode in<br /> Clive Shepherd's<br /> three-part Play for<br /> Today series<br /> The official magazine for<br /> Olympia 2 London 28 – 29 January 2015<br /> The changing role of<br /> the learning designer<br /> Isolation in the<br /> workplace<br /> Do it yourself<br /> learning<br /> <br /> ISSUE 52 DECEMBER 2014<br /> CONTENTS<br /> 7 No regrets<br /> Clive Shepherd<br /> 11Designing for performance support<br /> Alan Samuel<br /> 1712 LMS trends for 2015<br /> Andy Kirk<br /> 21It's time to put the Annual Performance Review<br /> out of its misery<br /> Babak Salimi<br /> 25The changing role of the learning designer<br /> Caroline Freeman<br /> 31Isolation in the workplace<br /> Celine Mullins<br /> 35You and your webinar audience<br /> Donald H. Taylor<br /> 41Merging of co<a title="ILT - December 2014 issue page 1" href="http://viewer.zmags.com/publication/29c25a23?page=1"> ISSUE 52 INSIDE LEARNING TECHNOLOGIES & SKILLS </a> <a title="ILT - December 2014 issue page 2" href="http://viewer.zmags.com/publication/29c25a23?page=2"> </a> <a title="ILT - December 2014 issue page 3" href="http://viewer.zmags.com/publication/29c25a23?page=3"> ISSUE 52 DECEMBER 2014 CONTENTS 7 </a> <a title="ILT - December 2014 issue page 4" href="http://viewer.zmags.com/publication/29c25a23?page=4"> CONTENTS 71Get on-board early </a> <a title="ILT - December 2014 issue page 5" href="http://viewer.zmags.com/publication/29c25a23?page=5"> 193 149How e-learning supports a coaching culture</a> <a title="ILT - December 2014 issue page 6" href="http://viewer.zmags.com/publication/29c25a23?page=6"> </a> <a title="ILT - December 2014 issue page 7" href="http://viewer.zmags.com/publication/29c25a23?page=7"> </a> <a title="ILT - December 2014 issue page 8" href="http://viewer.zmags.com/publication/29c25a23?page=8"> </a> <a title="ILT - December 2014 issue page 9" href="http://viewer.zmags.com/publication/29c25a23?page=9"> NO REGRETS It's curtain-up on the second episod</a> <a title="ILT - December 2014 issue page 10" href="http://viewer.zmags.com/publication/29c25a23?page=10"> NO REGRETS fire hose. Maybe it's me – perha</a> <a title="ILT - December 2014 issue page 11" href="http://viewer.zmags.com/publication/29c25a23?page=11"> </a> <a title="ILT - December 2014 issue page 12" href="http://viewer.zmags.com/publication/29c25a23?page=12"> </a> <a title="ILT - December 2014 issue page 13" href="http://viewer.zmags.com/publication/29c25a23?page=13"> DESIGNING FOR PERFORMANCE SUPPORT Design for </a> <a title="ILT - December 2014 issue page 14" href="http://viewer.zmags.com/publication/29c25a23?page=14"> DESIGNING FOR PERFORMANCE SUPPORT Have a </a> <a title="ILT - December 2014 issue page 15" href="http://viewer.zmags.com/publication/29c25a23?page=15"> </a> <a title="ILT - December 2014 issue page 16" href="http://viewer.zmags.com/publication/29c25a23?page=16"> </a> <a title="ILT - December 2014 issue page 17" href="http://viewer.zmags.com/publication/29c25a23?page=17"> DESIGNING FOR PERFORMANCE SUPPORT And in </a> <a title="ILT - December 2014 issue page 18" href="http://viewer.zmags.com/publication/29c25a23?page=18"> </a> <a title="ILT - December 2014 issue page 19" href="http://viewer.zmags.com/publication/29c25a23?page=19"> 12 LMS TRENDS FOR 2015 Drawing on rese</a> <a title="ILT - December 2014 issue page 20" href="http://viewer.zmags.com/publication/29c25a23?page=20"> 12 LMS TRENDS FOR 2015 also available as</a> <a title="ILT - December 2014 issue page 21" href="http://viewer.zmags.com/publication/29c25a23?page=21"> </a> <a title="ILT - December 2014 issue page 22" href="http://viewer.zmags.com/publication/29c25a23?page=22"> </a> <a title="ILT - December 2014 issue page 23" href="http://viewer.zmags.com/publication/29c25a23?page=23"> IT'S TIME TO PUT THE ANNUAL PERFORMANCE RE</a> <a title="ILT - December 2014 issue page 24" href="http://viewer.zmags.com/publication/29c25a23?page=24"> IT'S TIME TO PUT THE ANNUAL PERFORMANCE RE</a> <a title="ILT - December 2014 issue page 25" href="http://viewer.zmags.com/publication/29c25a23?page=25"> </a> <a title="ILT - December 2014 issue page 26" href="http://viewer.zmags.com/publication/29c25a23?page=26"> </a> <a title="ILT - December 2014 issue page 27" href="http://viewer.zmags.com/publication/29c25a23?page=27"> THE CHANGING ROLE OF THE LEARNING DESIGNER </a> <a title="ILT - December 2014 issue page 28" href="http://viewer.zmags.com/publication/29c25a23?page=28"> THE CHANGING ROLE OF THE LEARNING DESIGNER </a> <a title="ILT - December 2014 issue page 29" href="http://viewer.zmags.com/publication/29c25a23?page=29"> </a> <a title="ILT - December 2014 issue page 30" href="http://viewer.zmags.com/publication/29c25a23?page=30"> </a> <a title="ILT - December 2014 issue page 31" href="http://viewer.zmags.com/publication/29c25a23?page=31"> THE CHANGING ROLE OF THE LEARNING DESIGNER </a> <a title="ILT - December 2014 issue page 32" href="http://viewer.zmags.com/publication/29c25a23?page=32"> </a> <a title="ILT - December 2014 issue page 33" href="http://viewer.zmags.com/publication/29c25a23?page=33"> ISOLATION IN THE WORKPLACE Celine Mullins cons</a> <a title="ILT - December 2014 issue page 34" href="http://viewer.zmags.com/publication/29c25a23?page=34"> ISOLATION IN THE WORKPLACE equally able t</a> <a title="ILT - December 2014 issue page 35" href="http://viewer.zmags.com/publication/29c25a23?page=35"> </a> <a title="ILT - December 2014 issue page 36" href="http://viewer.zmags.com/publication/29c25a23?page=36"> </a> <a title="ILT - December 2014 issue page 37" href="http://viewer.zmags.com/publication/29c25a23?page=37"> In Part Two of his three-part series on running e</a> <a title="ILT - December 2014 issue page 38" href="http://viewer.zmags.com/publication/29c25a23?page=38"> YOU AND YOUR WEBINAR AUDIENCE </a> <a title="ILT - December 2014 issue page 39" href="http://viewer.zmags.com/publication/29c25a23?page=39"> </a> <a title="ILT - December 2014 issue page 40" href="http://viewer.zmags.com/publication/29c25a23?page=40"> </a> <a title="ILT - December 2014 issue page 41" href="http://viewer.zmags.com/publication/29c25a23?page=41"> YOU AND YOUR WEBINAR AUDIENCE This clari</a> <a title="ILT - December 2014 issue page 42" href="http://viewer.zmags.com/publication/29c25a23?page=42"> </a> <a title="ILT - December 2014 issue page 43" href="http://viewer.zmags.com/publication/29c25a23?page=43"> THE MERGING OF COURSES AND PERFORMANCE Nick </a> <a title="ILT - December 2014 issue page 44" href="http://viewer.zmags.com/publication/29c25a23?page=44"> THE MERGING OF COURSES AND PERFORMANCE D</a> <a title="ILT - December 2014 issue page 45" href="http://viewer.zmags.com/publication/29c25a23?page=45"> </a> <a title="ILT - December 2014 issue page 46" href="http://viewer.zmags.com/publication/29c25a23?page=46"> </a> <a title="ILT - December 2014 issue page 47" href="http://viewer.zmags.com/publication/29c25a23?page=47"> NIGEL PAINE'S THE LEARNING CHALLENGE REVIEWE</a> <a title="ILT - December 2014 issue page 48" href="http://viewer.zmags.com/publication/29c25a23?page=48"> NIGEL PAINE'S THE LEARNING CHALLENGE Bei</a> <a title="ILT - December 2014 issue page 49" href="http://viewer.zmags.com/publication/29c25a23?page=49"> </a> <a title="ILT - December 2014 issue page 50" href="http://viewer.zmags.com/publication/29c25a23?page=50"> </a> <a title="ILT - December 2014 issue page 51" href="http://viewer.zmags.com/publication/29c25a23?page=51"> REWIRE YOUR LEARNING Mobile learning success is</a> <a title="ILT - December 2014 issue page 52" href="http://viewer.zmags.com/publication/29c25a23?page=52"> REWIRE YOUR LEARNING system; this is a clo</a> <a title="ILT - December 2014 issue page 53" href="http://viewer.zmags.com/publication/29c25a23?page=53"> </a> <a title="ILT - December 2014 issue page 54" href="http://viewer.zmags.com/publication/29c25a23?page=54"> </a> <a title="ILT - December 2014 issue page 55" href="http://viewer.zmags.com/publication/29c25a23?page=55"> DO IT YOURSELF LEARNING Jake Story takes us t</a> <a title="ILT - December 2014 issue page 56" href="http://viewer.zmags.com/publication/29c25a23?page=56"> DO IT YOURSELF LEARNING tool, here are so</a> <a title="ILT - December 2014 issue page 57" href="http://viewer.zmags.com/publication/29c25a23?page=57"> </a> <a title="ILT - December 2014 issue page 58" href="http://viewer.zmags.com/publication/29c25a23?page=58"> </a> <a title="ILT - 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One way to meet thi</a> <a title="ILT - December 2014 issue page 78" href="http://viewer.zmags.com/publication/29c25a23?page=78"> </a> <a title="ILT - December 2014 issue page 79" href="http://viewer.zmags.com/publication/29c25a23?page=79"> WHERE ARE ALL THE BLENDED LEARNING DESIGNERS? </a> <a title="ILT - December 2014 issue page 80" href="http://viewer.zmags.com/publication/29c25a23?page=80"> WHERE ARE ALL THE BLENDED LEARNING DESIGNER</a> <a title="ILT - December 2014 issue page 81" href="http://viewer.zmags.com/publication/29c25a23?page=81"> </a> <a title="ILT - December 2014 issue page 82" href="http://viewer.zmags.com/publication/29c25a23?page=82"> </a> <a title="ILT - December 2014 issue page 83" href="http://viewer.zmags.com/publication/29c25a23?page=83"> L&D'S FUTURE MAY BE LESS WHIZZ-BANG THAN YO</a> <a title="ILT - December 2014 issue page 84" href="http://viewer.zmags.com/publication/29c25a23?page=84"> [will be] learning portals [that will] elegantly </a> <a title="ILT - December 2014 issue page 85" href="http://viewer.zmags.com/publication/29c25a23?page=85"> </a> <a title="ILT - December 2014 issue page 86" href="http://viewer.zmags.com/publication/29c25a23?page=86"> </a> <a title="ILT - December 2014 issue page 87" href="http://viewer.zmags.com/publication/29c25a23?page=87"> L&D'S FUTURE MAY BE LESS WHIZZ-BANG THAN Y</a> <a title="ILT - December 2014 issue page 88" href="http://viewer.zmags.com/publication/29c25a23?page=88"> </a> <a title="ILT - December 2014 issue page 89" href="http://viewer.zmags.com/publication/29c25a23?page=89"> NHS PROPERTY SERVICES: AWARD-WINNING COMPANY C</a> <a title="ILT - December 2014 issue page 90" href="http://viewer.zmags.com/publication/29c25a23?page=90"> NHS PROPERTY SERVICES: AWARD-WINNING COMPANY </a> <a title="ILT - December 2014 issue page 91" href="http://viewer.zmags.com/publication/29c25a23?page=91"> </a> <a title="ILT - December 2014 issue page 92" href="http://viewer.zmags.com/publication/29c25a23?page=92"> </a> <a title="ILT - December 2014 issue page 93" href="http://viewer.zmags.com/publication/29c25a23?page=93"> AVOIDING MARIA CAREY SYNDROME (AND OTHER AIL</a> <a title="ILT - December 2014 issue page 94" href="http://viewer.zmags.com/publication/29c25a23?page=94"> AVOIDING MARIA CAREY SYNDROME (AND OTHER AI</a> <a title="ILT - December 2014 issue page 95" href="http://viewer.zmags.com/publication/29c25a23?page=95"> </a> <a title="ILT - December 2014 issue page 96" href="http://viewer.zmags.com/publication/29c25a23?page=96"> </a> <a title="ILT - December 2014 issue page 97" href="http://viewer.zmags.com/publication/29c25a23?page=97"> AVOIDING MARIA CAREY SYNDROME (AND OTHER AI</a> <a title="ILT - December 2014 issue page 98" href="http://viewer.zmags.com/publication/29c25a23?page=98"> </a> <a title="ILT - December 2014 issue page 99" href="http://viewer.zmags.com/publication/29c25a23?page=99"> BEFORE MAKING A PLAN… HAVE A STRATEGY Think</a> <a title="ILT - December 2014 issue page 100" href="http://viewer.zmags.com/publication/29c25a23?page=100"> BEFORE MAKING A PLAN…HAVE A STRATEGY wh</a> <a title="ILT - December 2014 issue page 101" href="http://viewer.zmags.com/publication/29c25a23?page=101"> </a> <a title="ILT - December 2014 issue page 102" href="http://viewer.zmags.com/publication/29c25a23?page=102"> </a> <a title="ILT - December 2014 issue page 103" href="http://viewer.zmags.com/publication/29c25a23?page=103"> TO BOLDLY GO! Small steps for organisations re</a> <a title="ILT - December 2014 issue page 104" href="http://viewer.zmags.com/publication/29c25a23?page=104"> TO BOLDLY GO! while anchored in reality, a</a> <a title="ILT - December 2014 issue page 105" href="http://viewer.zmags.com/publication/29c25a23?page=105"> </a> <a title="ILT - December 2014 issue page 106" href="http://viewer.zmags.com/publication/29c25a23?page=106"> </a> <a title="ILT - December 2014 issue page 107" href="http://viewer.zmags.com/publication/29c25a23?page=107"> BAZOOKAS DON'T FIX VUCA </a> <a title="ILT - December 2014 issue page 108" href="http://viewer.zmags.com/publication/29c25a23?page=108"> BAZOOKAS DON'T FIX VUCA was launched by </a> <a title="ILT - December 2014 issue page 109" href="http://viewer.zmags.com/publication/29c25a23?page=109"> </a> <a title="ILT - December 2014 issue page 110" href="http://viewer.zmags.com/publication/29c25a23?page=110"> </a> <a title="ILT - December 2014 issue page 111" href="http://viewer.zmags.com/publication/29c25a23?page=111"> TURN A LEARNING MUDDLE INTO A LEARNING Pet</a> <a title="ILT - 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