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<br /> HVACR<br /> DISTRIBUTION<br /> BUSINESS<br /> MARCH 2016<br /> Powered by Penton<br /> THE MANAGEMENT SOURCE OF HVACR WHOLESALE DISTRIBUTION<br /> Hajoca<br /> Outstanding Service with Integrity<br /> and Reliability enable Hajoca to form<br /> Lasting Customer Relationships<br /> ALSO INSIDE ><br /> INGERSOLL RAND<br /> CROSS-FUNCTIONAL TEAM<br /> HELPS CREATE<br /> TRANE S-SERIES FURNACE<br /> STEVE COSCIA<br /> FINESSE GOES<br /> A LONG WAY <br /> TOM PISCITELLI<br /> IS YOUR CUSTOMER<br /> MAKING A MISTAKE?<br /> Creating an industry icon doesn't happen by accident. It happens when you combine a passion<br /> for innovation, quality and craftsmanship with a deep commitment to building it in America.<br /> In a world of imitators, there can only be one original. Get yours at YELLOWJACKET.COM.<br /> 10 year compress<a title="HVACR - March 2016 page 1" href="http://viewer.zmags.com/publication/2ce450e2?page=1"> HVACR DISTRIBUTION BUSINESS </a> <a title="HVACR - March 2016 page 2" href="http://viewer.zmags.com/publication/2ce450e2?page=2"> Creating an industry icon doesn't happen by accid</a> <a title="HVACR - March 2016 page 3" href="http://viewer.zmags.com/publication/2ce450e2?page=3"> 10 year compr</a> <a title="HVACR - March 2016 page 4" href="http://viewer.zmags.com/publication/2ce450e2?page=4"> CONTENTS Powered by Penton FEATURES Page </a> <a title="HVACR - March 2016 page 5" href="http://viewer.zmags.com/publication/2ce450e2?page=5"> EDITOR'S PAGE | By Candace Roulo Customer S</a> <a title="HVACR - March 2016 page 6" href="http://viewer.zmags.com/publication/2ce450e2?page=6"> NEW WIRELESS VACUUM GAUGE! INTRODUCING THE MANT</a> <a title="HVACR - March 2016 page 7" href="http://viewer.zmags.com/publication/2ce450e2?page=7"> NEWS New Thybar Laser Cut Retro-mate Adapters </a> <a title="HVACR - March 2016 page 8" href="http://viewer.zmags.com/publication/2ce450e2?page=8"> CURRENT INDUSTRY STATS Industry Updates NATE C</a> <a title="HVACR - March 2016 page 9" href="http://viewer.zmags.com/publication/2ce450e2?page=9"> WHOLESALER'S SPOTLIGHT | By Michael Maynard </a> <a title="HVACR - March 2016 page 10" href="http://viewer.zmags.com/publication/2ce450e2?page=10"> reasons why the business is so well re- garded am</a> <a title="HVACR - March 2016 page 11" href="http://viewer.zmags.com/publication/2ce450e2?page=11"> Wholesaler’s spotlight being part of Hajoca. </a> <a title="HVACR - March 2016 page 12" href="http://viewer.zmags.com/publication/2ce450e2?page=12"> MANUFACTURER'S SPOTLIGHT | By Michael Maynard </a> <a title="HVACR - March 2016 page 13" href="http://viewer.zmags.com/publication/2ce450e2?page=13"> MANUFACTUReR’s spoTlighT ground in how the fur</a> <a title="HVACR - March 2016 page 14" href="http://viewer.zmags.com/publication/2ce450e2?page=14"> a smaller box. That has, in turn, made the equipm</a> <a title="HVACR - March 2016 page 15" href="http://viewer.zmags.com/publication/2ce450e2?page=15"> MANUFACTUReR’s spoTlighT Best Practices The Co</a> <a title="HVACR - March 2016 page 16" href="http://viewer.zmags.com/publication/2ce450e2?page=16"> CUSTOMER SERVICE | By Steve Coscia A Little Fi</a> <a title="HVACR - March 2016 page 17" href="http://viewer.zmags.com/publication/2ce450e2?page=17"> TECHNOLOGY | By Steve Damerow 7 Easy Steps to </a> <a title="HVACR - March 2016 page 18" href="http://viewer.zmags.com/publication/2ce450e2?page=18"> Incentive Allocation Strategy Accounts </a> <a title="HVACR - March 2016 page 19" href="http://viewer.zmags.com/publication/2ce450e2?page=19"> CoaChing & Training | By Tom Piscitelli What I</a> <a title="HVACR - March 2016 page 20" href="http://viewer.zmags.com/publication/2ce450e2?page=20"> mind the customer how you value your business rel</a> <a title="HVACR - March 2016 page 21" href="http://viewer.zmags.com/publication/2ce450e2?page=21"> FROM MY VIEWPOINT | By Don Frendberg Hurra</a> <a title="HVACR - March 2016 page 22" href="http://viewer.zmags.com/publication/2ce450e2?page=22"> Marketplace PRODUCTS AN D SERVICES ¨ </a> <a title="HVACR - March 2016 page 23" href="http://viewer.zmags.com/publication/2ce450e2?page=23"> AD INDEX March 2016 Ad Index CONTACT THE A</a> <a title="HVACR - March 2016 page 24" href="http://viewer.zmags.com/publication/2ce450e2?page=24"> We're the wire.™ © 2016 Southwire Company, LLC. </a> <a title="HVACR - March 2016 page 25" href="http://viewer.zmags.com/publication/2ce450e2?page=25"> Innovation for the professional HVAC-R tradesman.</a>