If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> PMEXPO Best Booth Award Winners x Daniel Pink Fascinates at PMEXPO x What Is Customer Service For? x<br /> Why Is the Rent So High? x PACE Spotlights Colvin Woods x Better Buildings Challenge x PMA Second Annual Reverse Trade Show<br /> Don’t miss Alex Sheen’s<br /> inspirational message at the<br /> PMA General Membership Meeting<br /> May 21 at the Bethesda Marriott!<br /> www.pma-dc.org • www.bestapartmentsindc.comMAY 2015 | BULLETIN 1<br /> PMA Calendar<br /> Social Media Marketing That Works<br /> Tuesday, May 12, 2015<br /> 10 a.m. - 1 p.m.<br /> Maggiano’s Tysons Corner<br /> 2001 International Drive<br /> McLean, VA 22102<br /> PMA May General Membership Meeting With<br /> Alex Sheen<br /> Thursday, May 21, 2015<br /> 6 - 9 p.m.<br /> Bethesda Marriott<br /> 5151 Pooks Hill Road<br /> Bethesda, MD 20814<br /> PMA Annual Spring Break<br /> Monday, June 15, 2015<br /> 8:30 a.m. - 6 p.m.<br /> Woodmon<a title="bulletin_may15 page 1" href="http://viewer.zmags.com/publication/2f41daa8?page=1"> PMEXPO Best Booth Award </a> <a title="bulletin_may15 page 2" href="http://viewer.zmags.com/publication/2f41daa8?page=2"> PMA Calendar Social Media Marketing That Works T</a> <a title="bulletin_may15 page 3" href="http://viewer.zmags.com/publication/2f41daa8?page=3"> PRESIDENT’S MESSAGE PMEXPO Delivers S</a> <a title="bulletin_may15 page 4" href="http://viewer.zmags.com/publication/2f41daa8?page=4"> 4 www.pma-dc.org </a> <a title="bulletin_may15 page 5" href="http://viewer.zmags.com/publication/2f41daa8?page=5"> Features An Inspiration to Change Your Life for </a> <a title="bulletin_may15 page 6" href="http://viewer.zmags.com/publication/2f41daa8?page=6"> An Inspiration to Change Your Life for the Better</a> <a title="bulletin_may15 page 7" href="http://viewer.zmags.com/publication/2f41daa8?page=7"> PMA Heads to Stephen Knolls School Give Back to t</a> <a title="bulletin_may15 page 8" href="http://viewer.zmags.com/publication/2f41daa8?page=8"> Social Media Marketing That Works A May 12 Semina</a> <a title="bulletin_may15 page 9" href="http://viewer.zmags.com/publication/2f41daa8?page=9"> PMA Second Annual Reverse Trade Show PMA is rec</a> <a title="bulletin_may15 page 10" href="http://viewer.zmags.com/publication/2f41daa8?page=10"> Daniel Pink Fascinates at PMEXPO Bestselling</a> <a title="bulletin_may15 page 11" href="http://viewer.zmags.com/publication/2f41daa8?page=11"> To attune yourself to a prospective resident of y</a> <a title="bulletin_may15 page 12" href="http://viewer.zmags.com/publication/2f41daa8?page=12"> PMEXPO Best Booth Award Winners Rock! PMEXPO ex</a> <a title="bulletin_may15 page 13" href="http://viewer.zmags.com/publication/2f41daa8?page=13"> publication in EXPRESS,” commented Howard Bomstei</a> <a title="bulletin_may15 page 14" href="http://viewer.zmags.com/publication/2f41daa8?page=14"> PMEXPO Ryan Denchfield and Robyn Den</a> <a title="bulletin_may15 page 15" href="http://viewer.zmags.com/publication/2f41daa8?page=15"> </a> <a title="bulletin_may15 page 16" href="http://viewer.zmags.com/publication/2f41daa8?page=16"> </a> <a title="bulletin_may15 page 17" href="http://viewer.zmags.com/publication/2f41daa8?page=17"> Question of the Month What Great Things Did You S</a> <a title="bulletin_may15 page 18" href="http://viewer.zmags.com/publication/2f41daa8?page=18"> Why Is the Rent So High? Leasing consultants a</a> <a title="bulletin_may15 page 19" href="http://viewer.zmags.com/publication/2f41daa8?page=19"> What Is Customer Service For? The following is</a> <a title="bulletin_may15 page 20" href="http://viewer.zmags.com/publication/2f41daa8?page=20"> hesitant to switch to a competitor. But if you ma</a> <a title="bulletin_may15 page 21" href="http://viewer.zmags.com/publication/2f41daa8?page=21"> Word of Mouth Advertising Hurdles Many PMA memb</a> <a title="bulletin_may15 page 22" href="http://viewer.zmags.com/publication/2f41daa8?page=22"> Operations Corner Better Buildings Challenge: Opp</a> <a title="bulletin_may15 page 23" href="http://viewer.zmags.com/publication/2f41daa8?page=23"> Two more incentives will become available soon: •</a> <a title="bulletin_may15 page 24" href="http://viewer.zmags.com/publication/2f41daa8?page=24"> 2015 PMA Maintenance Professional Awards The PMA </a> <a title="bulletin_may15 page 25" href="http://viewer.zmags.com/publication/2f41daa8?page=25"> C-Lab BULLETIN’s Communication Lab — C-Lab for sh</a> <a title="bulletin_may15 page 26" href="http://viewer.zmags.com/publication/2f41daa8?page=26"> focus to see a “difficult” person as simply diffe</a> <a title="bulletin_may15 page 27" href="http://viewer.zmags.com/publication/2f41daa8?page=27"> PMA Spring Break 2015 Spring Break is one of</a> <a title="bulletin_may15 page 28" href="http://viewer.zmags.com/publication/2f41daa8?page=28"> It’s Not Too Late! The Following Spring Break Spo</a> <a title="bulletin_may15 page 29" href="http://viewer.zmags.com/publication/2f41daa8?page=29"> PMA Committee Corner The following is a short re</a> <a title="bulletin_may15 page 30" href="http://viewer.zmags.com/publication/2f41daa8?page=30"> Membership Committee The Membership Committee met</a> <a title="bulletin_may15 page 31" href="http://viewer.zmags.com/publication/2f41daa8?page=31"> 2015 PMA Leasing Professional Awards Leasing i</a> <a title="bulletin_may15 page 32" href="http://viewer.zmags.com/publication/2f41daa8?page=32"> Winner Market Rate VA With Rents Less Than $1,500</a> <a title="bulletin_may15 page 33" href="http://viewer.zmags.com/publication/2f41daa8?page=33"> At the best apartment communities, resident servi</a> <a title="bulletin_may15 page 34" href="http://viewer.zmags.com/publication/2f41daa8?page=34"> resulted in many modern upgrades that included gr</a> <a title="bulletin_may15 page 35" href="http://viewer.zmags.com/publication/2f41daa8?page=35"> Tom’s Blog: The Carole I Knew She was born on </a> <a title="bulletin_may15 page 36" href="http://viewer.zmags.com/publication/2f41daa8?page=36"> Associate Member Digest What to Do After PMEXPO </a> <a title="bulletin_may15 page 37" href="http://viewer.zmags.com/publication/2f41daa8?page=37"> Five-Star Sponsor Profile Easy Access to Servi</a> <a title="bulletin_may15 page 38" href="http://viewer.zmags.com/publication/2f41daa8?page=38"> a preliminary acceptance exam, and American Pest </a> <a title="bulletin_may15 page 39" href="http://viewer.zmags.com/publication/2f41daa8?page=39"> monthly offers features about clients, pest contr</a> <a title="bulletin_may15 page 40" href="http://viewer.zmags.com/publication/2f41daa8?page=40"> Welcome New PMA Members! January - April 2015 Ass</a> <a title="bulletin_may15 page 41" href="http://viewer.zmags.com/publication/2f41daa8?page=41"> Down To Earth Landscaping, Inc. Dave Calloway, dc</a> <a title="bulletin_may15 page 42" href="http://viewer.zmags.com/publication/2f41daa8?page=42"> Normandy Carpet Victor Calderon, victor@normandyc</a> <a title="bulletin_may15 page 43" href="http://viewer.zmags.com/publication/2f41daa8?page=43"> Full Members Corporate Scheer Partners Inc. </a> <a title="bulletin_may15 page 44" href="http://viewer.zmags.com/publication/2f41daa8?page=44"> PMA Professional Services Directory </a> <a title="bulletin_may15 page 45" href="http://viewer.zmags.com/publication/2f41daa8?page=45"> MAY 2015 | BULLETIN 45</a> <a title="bulletin_may15 page 46" href="http://viewer.zmags.com/publication/2f41daa8?page=46"> PMA’s 2015 FIve-Star Sponsors </a>