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<br /> EUROPEAN communications<br /> www.eurocomms.com Winter 2008/2009<br /> www.eurocomms.com<br /> BRIDGING THE CULTURAL DIVIDE<br /> Success in new markets<br /> FIGURING OUT THE STANDARDS<br /> The IMS test and monitoring challenge<br /> MORE FOR LESS<br /> Emerging technologies help LTE deliver<br /> DRIVING COMPETITION IN WHOLESALE VOIP<br /> Equipment choice is key<br /> Winter<br /> Out of Chaos...<br /> 2008/2009<br /> Professor Janusz Filipiak, founder and chief executive of<br /> OSS/BSS provider Comarch, explains why he sees great<br /> opportunity in the face of global financial turmoil<br /> Incorporating Ethernet/MPLS Focus<br /> <br /> Contents<br /> 7/ FOREWORD<br /> 8/ NEWSPEAK<br /> Update on the latest developments in<br /> communications<br /> 10/ BROADBAND<br /> THE <a title="European Comms Winter08/09 page 1" href="http://viewer.zmags.com/publication/2f75d828?page=1"> EUROPEAN communications www.eurocomms.com </a> <a title="European Comms Winter08/09 page 2" href="http://viewer.zmags.com/publication/2f75d828?page=2"> </a> <a title="European Comms Winter08/09 page 3" href="http://viewer.zmags.com/publication/2f75d828?page=3"> Contents 7/ FOREWORD 8/ NEWSPEAK Update on the</a> <a title="European Comms Winter08/09 page 4" href="http://viewer.zmags.com/publication/2f75d828?page=4"> Contents </a> <a title="European Comms Winter08/09 page 5" href="http://viewer.zmags.com/publication/2f75d828?page=5"> </a> <a title="European Comms Winter08/09 page 6" href="http://viewer.zmags.com/publication/2f75d828?page=6"> </a> <a title="European Comms Winter08/09 page 7" href="http://viewer.zmags.com/publication/2f75d828?page=7"> FOREWORD All is not lost Lynd Morley searches </a> <a title="European Comms Winter08/09 page 8" href="http://viewer.zmags.com/publication/2f75d828?page=8"> NEWSPEAK NEWSPEAK European Communications present</a> <a title="European Comms Winter08/09 page 9" href="http://viewer.zmags.com/publication/2f75d828?page=9"> NEWSPEAK • University students’ attitudes tow</a> <a title="European Comms Winter08/09 page 10" href="http://viewer.zmags.com/publication/2f75d828?page=10"> BROADBAND T he introduction of broadband acc</a> <a title="European Comms Winter08/09 page 11" href="http://viewer.zmags.com/publication/2f75d828?page=11"> BROADBAND The battle for broadband access </a> <a title="European Comms Winter08/09 page 12" href="http://viewer.zmags.com/publication/2f75d828?page=12"> BROADBAND The risk is that by setting a favo</a> <a title="European Comms Winter08/09 page 13" href="http://viewer.zmags.com/publication/2f75d828?page=13"> </a> <a title="European Comms Winter08/09 page 14" href="http://viewer.zmags.com/publication/2f75d828?page=14"> INDUSTRY DEVELOPMENT Happy New year? Keith </a> <a title="European Comms Winter08/09 page 15" href="http://viewer.zmags.com/publication/2f75d828?page=15"> INDUSTRY DEVELOPMENT At its core, the co</a> <a title="European Comms Winter08/09 page 16" href="http://viewer.zmags.com/publication/2f75d828?page=16"> INDUSTRY DEVELOPMENT While we undoubtedly h</a> <a title="European Comms Winter08/09 page 17" href="http://viewer.zmags.com/publication/2f75d828?page=17"> </a> <a title="European Comms Winter08/09 page 18" href="http://viewer.zmags.com/publication/2f75d828?page=18"> LEAD INTERVIEW Out of chaos comes opportunity A</a> <a title="European Comms Winter08/09 page 19" href="http://viewer.zmags.com/publication/2f75d828?page=19"> of. “Flat rate is only viable in a world with unl</a> <a title="European Comms Winter08/09 page 20" href="http://viewer.zmags.com/publication/2f75d828?page=20"> LEAD INTERVIEW Innovative product offerings </a> <a title="European Comms Winter08/09 page 21" href="http://viewer.zmags.com/publication/2f75d828?page=21"> LEAD INTERVIEW Comarch has grown from its ea</a> <a title="European Comms Winter08/09 page 22" href="http://viewer.zmags.com/publication/2f75d828?page=22"> How many subscribers did you lose today becaus</a> <a title="European Comms Winter08/09 page 23" href="http://viewer.zmags.com/publication/2f75d828?page=23"> IMS TEST AND MONITORING Figuring out the stan</a> <a title="European Comms Winter08/09 page 24" href="http://viewer.zmags.com/publication/2f75d828?page=24"> IMS TEST AND MONITORING refer to standards</a> <a title="European Comms Winter08/09 page 25" href="http://viewer.zmags.com/publication/2f75d828?page=25"> IMS TEST AND MONITORING The many IP protoc</a> <a title="European Comms Winter08/09 page 26" href="http://viewer.zmags.com/publication/2f75d828?page=26"> PRODUCT CATALOGUE Dynamic market offerings </a> <a title="European Comms Winter08/09 page 27" href="http://viewer.zmags.com/publication/2f75d828?page=27"> integration will be done and what will be the ove</a> <a title="European Comms Winter08/09 page 28" href="http://viewer.zmags.com/publication/2f75d828?page=28"> PRODUCT CATALOGUE When a telecommunications </a> <a title="European Comms Winter08/09 page 29" href="http://viewer.zmags.com/publication/2f75d828?page=29"> </a> <a title="European Comms Winter08/09 page 30" href="http://viewer.zmags.com/publication/2f75d828?page=30"> BILLING NGNs Perfect balance T he charging an</a> <a title="European Comms Winter08/09 page 31" href="http://viewer.zmags.com/publication/2f75d828?page=31"> BILLING NGNs The process-related standar</a> <a title="European Comms Winter08/09 page 32" href="http://viewer.zmags.com/publication/2f75d828?page=32"> BILLING NGNs Criteria Groups/ Criteria </a> <a title="European Comms Winter08/09 page 33" href="http://viewer.zmags.com/publication/2f75d828?page=33"> Get all your pieces together Get it righ</a> <a title="European Comms Winter08/09 page 34" href="http://viewer.zmags.com/publication/2f75d828?page=34"> BILLING NGNs tic post-delivery (upstream</a> <a title="European Comms Winter08/09 page 35" href="http://viewer.zmags.com/publication/2f75d828?page=35"> BILLING NGNs • Operation monitoring: Ass</a> <a title="European Comms Winter08/09 page 36" href="http://viewer.zmags.com/publication/2f75d828?page=36"> CUSTOMER CARE IN EMERGING MARKETS No frills </a> <a title="European Comms Winter08/09 page 37" href="http://viewer.zmags.com/publication/2f75d828?page=37"> CUSTOMER CARE IN EMERGING MARKETS Remote s</a> <a title="European Comms Winter08/09 page 38" href="http://viewer.zmags.com/publication/2f75d828?page=38"> </a> <a title="European Comms Winter08/09 page 39" href="http://viewer.zmags.com/publication/2f75d828?page=39"> CONDITIONAL ACCESS Secure entertainment An expl</a> <a title="European Comms Winter08/09 page 40" href="http://viewer.zmags.com/publication/2f75d828?page=40"> CONDITIONAL ACCESS While all security solut</a> <a title="European Comms Winter08/09 page 41" href="http://viewer.zmags.com/publication/2f75d828?page=41"> Ethernet/MPLS Focus SIMON WILLIAMS</a> <a title="European Comms Winter08/09 page 42" href="http://viewer.zmags.com/publication/2f75d828?page=42"> NG WHOLESALE ACCESS Fit-for-purpose Next G</a> <a title="European Comms Winter08/09 page 43" href="http://viewer.zmags.com/publication/2f75d828?page=43"> benefits from NGA but want to maintain a high deg</a> <a title="European Comms Winter08/09 page 44" href="http://viewer.zmags.com/publication/2f75d828?page=44"> NG WHOLESALE ACCESS The study therefore s</a> <a title="European Comms Winter08/09 page 45" href="http://viewer.zmags.com/publication/2f75d828?page=45"> </a> <a title="European Comms Winter08/09 page 46" href="http://viewer.zmags.com/publication/2f75d828?page=46"> ETHERNET/MPLS INTERVIEW Speed, capacity, bandw</a> <a title="European Comms Winter08/09 page 47" href="http://viewer.zmags.com/publication/2f75d828?page=47"> ETHERNET/MPLS INTERVIEW The application of </a> <a title="European Comms Winter08/09 page 48" href="http://viewer.zmags.com/publication/2f75d828?page=48"> ETHERNET/MPLS INTERVIEW SmartEdge routers</a> <a title="European Comms Winter08/09 page 49" href="http://viewer.zmags.com/publication/2f75d828?page=49"> ETHERNET/MPLS INTERVIEW Existing legacy s</a> <a title="European Comms Winter08/09 page 50" href="http://viewer.zmags.com/publication/2f75d828?page=50"> </a> <a title="European Comms Winter08/09 page 51" href="http://viewer.zmags.com/publication/2f75d828?page=51"> EVENT PREVIEWS Ethernet Services Product</a> <a title="European Comms Winter08/09 page 52" href="http://viewer.zmags.com/publication/2f75d828?page=52"> METRO NETWORKS Time to Monetise the Metro T</a> <a title="European Comms Winter08/09 page 53" href="http://viewer.zmags.com/publication/2f75d828?page=53"> METRO NETWORKS Building a converged metro n</a> <a title="European Comms Winter08/09 page 54" href="http://viewer.zmags.com/publication/2f75d828?page=54"> METRO NETWORKS With the majority of revenues</a> <a title="European Comms Winter08/09 page 55" href="http://viewer.zmags.com/publication/2f75d828?page=55"> </a> <a title="European Comms Winter08/09 page 56" href="http://viewer.zmags.com/publication/2f75d828?page=56"> WHOLESALE VOIP Driving competition A crucial el</a> <a title="European Comms Winter08/09 page 57" href="http://viewer.zmags.com/publication/2f75d828?page=57"> WHOLESALE VOIP No matter how productive </a> <a title="European Comms Winter08/09 page 58" href="http://viewer.zmags.com/publication/2f75d828?page=58"> WHOLESALE VOIP Since hundreds of vendors aro</a> <a title="European Comms Winter08/09 page 59" href="http://viewer.zmags.com/publication/2f75d828?page=59"> WHOLESALE VOIP </a> <a title="European Comms Winter08/09 page 60" href="http://viewer.zmags.com/publication/2f75d828?page=60"> MOBILE DEVICE MANAGEMENT Facing the sea change</a> <a title="European Comms Winter08/09 page 61" href="http://viewer.zmags.com/publication/2f75d828?page=61"> control of configurations resulting in subscriber</a> <a title="European Comms Winter08/09 page 62" href="http://viewer.zmags.com/publication/2f75d828?page=62"> </a> <a title="European Comms Winter08/09 page 63" href="http://viewer.zmags.com/publication/2f75d828?page=63"> MOBILE WORLD CONGRESS PREVIEW Leveraging mobi</a> <a title="European Comms Winter08/09 page 64" href="http://viewer.zmags.com/publication/2f75d828?page=64"> LTE More for less With peak data rates of 100Mbp</a> <a title="European Comms Winter08/09 page 65" href="http://viewer.zmags.com/publication/2f75d828?page=65"> LTE Before signing off on their LTE strategi</a> <a title="European Comms Winter08/09 page 66" href="http://viewer.zmags.com/publication/2f75d828?page=66"> LTE While these are still very early days for</a> <a title="European Comms Winter08/09 page 67" href="http://viewer.zmags.com/publication/2f75d828?page=67"> </a> <a title="European Comms Winter08/09 page 68" href="http://viewer.zmags.com/publication/2f75d828?page=68"> SMART SERVICES Clever move According to a recen</a> <a title="European Comms Winter08/09 page 69" href="http://viewer.zmags.com/publication/2f75d828?page=69"> So, what is to be done? One strategy already s</a> <a title="European Comms Winter08/09 page 70" href="http://viewer.zmags.com/publication/2f75d828?page=70"> BLENDED SERVICES Telco smoothie In today’s fi</a> <a title="European Comms Winter08/09 page 71" href="http://viewer.zmags.com/publication/2f75d828?page=71"> used and therefore are readily available • </a> <a title="European Comms Winter08/09 page 72" href="http://viewer.zmags.com/publication/2f75d828?page=72"> WORKFORCE MANAGEMENT Improving the odds In an e</a> <a title="European Comms Winter08/09 page 73" href="http://viewer.zmags.com/publication/2f75d828?page=73"> job because they do not have the right skill set </a> <a title="European Comms Winter08/09 page 74" href="http://viewer.zmags.com/publication/2f75d828?page=74"> WORKFORCE MANAGEMENT The overall customer ex</a> <a title="European Comms Winter08/09 page 75" href="http://viewer.zmags.com/publication/2f75d828?page=75"> “Effective, detailed, well delivered! Absolutely </a> <a title="European Comms Winter08/09 page 76" href="http://viewer.zmags.com/publication/2f75d828?page=76"> EMERGING MARKETS F or service providers conside</a> <a title="European Comms Winter08/09 page 77" href="http://viewer.zmags.com/publication/2f75d828?page=77"> In addition, emerging markets often turn to the</a> <a title="European Comms Winter08/09 page 78" href="http://viewer.zmags.com/publication/2f75d828?page=78"> EMERGING MARKETS When choosing a partner for</a> <a title="European Comms Winter08/09 page 79" href="http://viewer.zmags.com/publication/2f75d828?page=79"> CASE STUDIES/COMMENT Case Studies/Comment COLT/C</a> <a title="European Comms Winter08/09 page 80" href="http://viewer.zmags.com/publication/2f75d828?page=80"> CASE STUDIES/COMMENT In order to get the m</a> <a title="European Comms Winter08/09 page 81" href="http://viewer.zmags.com/publication/2f75d828?page=81"> COLUMN: TELECOM ECONOMICS Recession proof regu</a> <a title="European Comms Winter08/09 page 82" href="http://viewer.zmags.com/publication/2f75d828?page=82"> LISTINGS Listings European Communications recom</a> <a title="European Comms Winter08/09 page 83" href="http://viewer.zmags.com/publication/2f75d828?page=83"> Another network upgrade, another receiver</a> <a title="European Comms Winter08/09 page 84" href="http://viewer.zmags.com/publication/2f75d828?page=84"> Innovation World’s most advanced SMS servi</a> <a title="European Comms Winter08/09 page 85" href="http://viewer.zmags.com/publication/2f75d828?page=85"> </a>