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<br /> The<br /> RetailObserver<br /> 2764 N. Green Valley Pkwy. Suite 508<br /> Henderson, NV 89014-2121<br /> February, 2012 AN EYE ON THE INDUSTRY SINCE 1970 Vol. 23, Issue 2<br /> GROWS, EXCITES<br /> AND CATALYZES<br /> PAGE 8<br /> WHAT’S HOT!<br /> NEW PRODUCTS—2012<br /> PAGE 34<br /> Printed on Recycled Paper<br /> 10% Post Consumer<br /> PRSRT STD<br /> US Postage<br /> Paid<br /> St. Joseph, MI<br /> Permit No. 158<br /> clean dishes start<br /> better pa<br /> New Maytag brand dishwashers<br /> are engineered to handle tough jobs<br /> with powerful cleaning features and<br /> a 10-year limited parts warranty.* The<br /> motor is tested to twice the average<br /> dishwasher life** and the stainless<br /> steel chopper eliminates the need<br /> for prerinsing by pulverizing food<br /> to prevent specks on dishes.<br /> Jetclean® Plus steam cycle<br /> Powers off food then adds steam<br /> for clean dishes and virtuall<a title="Feb '12 page 1" href="http://viewer.zmags.com/publication/33fc9b2d?page=1"> The RetailObserver 2764 N. Green Valley Pkwy. S</a> <a title="Feb '12 page 2" href="http://viewer.zmags.com/publication/33fc9b2d?page=2"> clean dishes start better pa New Maytag brand dis</a> <a title="Feb '12 page 3" href="http://viewer.zmags.com/publication/33fc9b2d?page=3"> with rts *Visit maytag.com for warranty detai</a> <a title="Feb '12 page 4" href="http://viewer.zmags.com/publication/33fc9b2d?page=4"> AS I SEE IT ELLE’S VIEW • • AS I SEE IT</a> <a title="Feb '12 page 5" href="http://viewer.zmags.com/publication/33fc9b2d?page=5"> INSPIRED by professionals. BUIL</a> <a title="Feb '12 page 6" href="http://viewer.zmags.com/publication/33fc9b2d?page=6"> VIEWS • MOE’S MUSINGS • VIEWS Modern Da</a> <a title="Feb '12 page 7" href="http://viewer.zmags.com/publication/33fc9b2d?page=7"> </a> <a title="Feb '12 page 8" href="http://viewer.zmags.com/publication/33fc9b2d?page=8"> 12 INTERNATIONAL CES • 2012 INTERNATIONAL </a> <a title="Feb '12 page 9" href="http://viewer.zmags.com/publication/33fc9b2d?page=9"> ES • 2012 INTERNATIONAL CES • TERNATIONA</a> <a title="Feb '12 page 10" href="http://viewer.zmags.com/publication/33fc9b2d?page=10"> | continued from page 9 | 2012 KEYNOTES SESS</a> <a title="Feb '12 page 11" href="http://viewer.zmags.com/publication/33fc9b2d?page=11"> </a> <a title="Feb '12 page 12" href="http://viewer.zmags.com/publication/33fc9b2d?page=12"> Manufacturer {NOTES} Vent-A-Hood – The E-Z </a> <a title="Feb '12 page 13" href="http://viewer.zmags.com/publication/33fc9b2d?page=13"> </a> <a title="Feb '12 page 14" href="http://viewer.zmags.com/publication/33fc9b2d?page=14"> CALL TO ACTIONBook Review SEND US YOUR SHOTS LOO</a> <a title="Feb '12 page 15" href="http://viewer.zmags.com/publication/33fc9b2d?page=15"> </a> <a title="Feb '12 page 16" href="http://viewer.zmags.com/publication/33fc9b2d?page=16"> Industry [ News ] THERMADOR F</a> <a title="Feb '12 page 17" href="http://viewer.zmags.com/publication/33fc9b2d?page=17"> • Freedom Induction Cooktop is built with 48 </a> <a title="Feb '12 page 18" href="http://viewer.zmags.com/publication/33fc9b2d?page=18"> Industry [ News ] | continued from page 17 | </a> <a title="Feb '12 page 19" href="http://viewer.zmags.com/publication/33fc9b2d?page=19"> </a> <a title="Feb '12 page 20" href="http://viewer.zmags.com/publication/33fc9b2d?page=20"> Industry [ News ] | continued from page 18 | </a> <a title="Feb '12 page 21" href="http://viewer.zmags.com/publication/33fc9b2d?page=21"> </a> <a title="Feb '12 page 22" href="http://viewer.zmags.com/publication/33fc9b2d?page=22"> Industry [ News ] | continued from page 20 | </a> <a title="Feb '12 page 23" href="http://viewer.zmags.com/publication/33fc9b2d?page=23"> 678</a> <a title="Feb '12 page 24" href="http://viewer.zmags.com/publication/33fc9b2d?page=24"> Industry [ News ] | continued from page 22 | </a> <a title="Feb '12 page 25" href="http://viewer.zmags.com/publication/33fc9b2d?page=25"> </a> <a title="Feb '12 page 26" href="http://viewer.zmags.com/publication/33fc9b2d?page=26"> Industry [ News ] | continued from page 24 | </a> <a title="Feb '12 page 27" href="http://viewer.zmags.com/publication/33fc9b2d?page=27"> Smart. Chic. Chill. You don’t have to choose bet</a> <a title="Feb '12 page 28" href="http://viewer.zmags.com/publication/33fc9b2d?page=28"> Industry [ News ] | continued from page 26 | </a> <a title="Feb '12 page 29" href="http://viewer.zmags.com/publication/33fc9b2d?page=29"> </a> <a title="Feb '12 page 30" href="http://viewer.zmags.com/publication/33fc9b2d?page=30"> Industry [ News ] | continued from page 28 | </a> <a title="Feb '12 page 31" href="http://viewer.zmags.com/publication/33fc9b2d?page=31"> 7TH GENERATION DISHDRAWER™ We crea</a> <a title="Feb '12 page 32" href="http://viewer.zmags.com/publication/33fc9b2d?page=32"> Industry [ News ] | continued from page 30 | </a> <a title="Feb '12 page 33" href="http://viewer.zmags.com/publication/33fc9b2d?page=33"> </a> <a title="Feb '12 page 34" href="http://viewer.zmags.com/publication/33fc9b2d?page=34"> Consumer Product [ News ] Latest& SMOKING HOT! </a> <a title="Feb '12 page 35" href="http://viewer.zmags.com/publication/33fc9b2d?page=35"> • PRODUCT HIGHLIGHT 6 7 </a> <a title="Feb '12 page 36" href="http://viewer.zmags.com/publication/33fc9b2d?page=36"> ConsumerProduct[News]|con tinued from page 35 | </a> <a title="Feb '12 page 37" href="http://viewer.zmags.com/publication/33fc9b2d?page=37"> • PRODUCT HIGHLIGHT 7 6 </a> <a title="Feb '12 page 38" href="http://viewer.zmags.com/publication/33fc9b2d?page=38"> • ASSOCIATION NEWS CEA Donates $75,000 </a> <a title="Feb '12 page 39" href="http://viewer.zmags.com/publication/33fc9b2d?page=39"> WALL OF FAME• RETAILERS OBSERVED • WALL O</a> <a title="Feb '12 page 40" href="http://viewer.zmags.com/publication/33fc9b2d?page=40"> Elly Valas • RETAIL VIEWS T</a> <a title="Feb '12 page 41" href="http://viewer.zmags.com/publication/33fc9b2d?page=41"> The NKBA Kitchen & Bath Industry Directory FREE C</a> <a title="Feb '12 page 42" href="http://viewer.zmags.com/publication/33fc9b2d?page=42"> John Tschohl • C U S T O M E R S E R V I C E Ira</a> <a title="Feb '12 page 43" href="http://viewer.zmags.com/publication/33fc9b2d?page=43"> BECAUSE THIS DOESN'T EXIST, WE DO. Since 2002, 1%</a> <a title="Feb '12 page 44" href="http://viewer.zmags.com/publication/33fc9b2d?page=44"> Rick Segel • RETAIL BUSINESS KIT Are </a> <a title="Feb '12 page 45" href="http://viewer.zmags.com/publication/33fc9b2d?page=45"> Delivery Assembly You have customers who enjoy t</a> <a title="Feb '12 page 46" href="http://viewer.zmags.com/publication/33fc9b2d?page=46"> Libby Wagner • CULTURE COACH Let’s Not </a> <a title="Feb '12 page 47" href="http://viewer.zmags.com/publication/33fc9b2d?page=47"> LOOK WHO’S READING... The RetailObserver </a> <a title="Feb '12 page 48" href="http://viewer.zmags.com/publication/33fc9b2d?page=48"> USA • </a> <a title="Feb '12 page 49" href="http://viewer.zmags.com/publication/33fc9b2d?page=49"> Looking to Increase Service Department Profits? Th</a> <a title="Feb '12 page 50" href="http://viewer.zmags.com/publication/33fc9b2d?page=50"> E. Michael Allen • FURNITURE TRENDS Addin</a> <a title="Feb '12 page 51" href="http://viewer.zmags.com/publication/33fc9b2d?page=51"> Join us Join us When you provide a hot meal to a</a> <a title="Feb '12 page 52" href="http://viewer.zmags.com/publication/33fc9b2d?page=52"> Doug Schatz • CONSUMER ELECTRONICS TRENDS I</a> <a title="Feb '12 page 53" href="http://viewer.zmags.com/publication/33fc9b2d?page=53"> C M Y CM MY CY CMY K • </a> <a title="Feb '12 page 54" href="http://viewer.zmags.com/publication/33fc9b2d?page=54"> • • APPLIANCE TRENDS Gl</a> <a title="Feb '12 page 55" href="http://viewer.zmags.com/publication/33fc9b2d?page=55"> </a> <a title="Feb '12 page 56" href="http://viewer.zmags.com/publication/33fc9b2d?page=56"> • BUYING GROUP NEWS Nationwide Brings in the</a> <a title="Feb '12 page 57" href="http://viewer.zmags.com/publication/33fc9b2d?page=57"> </a> <a title="Feb '12 page 58" href="http://viewer.zmags.com/publication/33fc9b2d?page=58"> • BUYING GROUP NEWS BRANDSOURCE RE-ELECTS MARK P</a> <a title="Feb '12 page 59" href="http://viewer.zmags.com/publication/33fc9b2d?page=59"> </a> <a title="Feb '12 page 60" href="http://viewer.zmags.com/publication/33fc9b2d?page=60"> • BUYING GROUP NEWS Safeware Announces Partnersh</a> <a title="Feb '12 page 61" href="http://viewer.zmags.com/publication/33fc9b2d?page=61"> </a> <a title="Feb '12 page 62" href="http://viewer.zmags.com/publication/33fc9b2d?page=62"> • ASSOCIATION NEWS Registration Live for 201</a> <a title="Feb '12 page 63" href="http://viewer.zmags.com/publication/33fc9b2d?page=63"> Touch the The Kitchen&Bath In</a> <a title="Feb '12 page 64" href="http://viewer.zmags.com/publication/33fc9b2d?page=64"> | continued from page 10 | born on the Inter</a> <a title="Feb '12 page 65" href="http://viewer.zmags.com/publication/33fc9b2d?page=65"> </a> <a title="Feb '12 page 66" href="http://viewer.zmags.com/publication/33fc9b2d?page=66"> Manufacturer {NOTES} •</a> <a title="Feb '12 page 67" href="http://viewer.zmags.com/publication/33fc9b2d?page=67"> INDUSTRY FIRST* AQUALIFT </a> <a title="Feb '12 page 68" href="http://viewer.zmags.com/publication/33fc9b2d?page=68"> Pushing clean to a new level of amazing Introduci</a>