<br />
Volume 30 Number 3 • May/June 2010 For The Pharmacist<br />
www.computertalk.com<br />
TeCHnoLogY<br />
And THe FuTure<br />
oF PHArmACY:<br />
A roundTAbLe disCussion<br />
Read what a group of pharmacists have to say about...<br />
• The technology putting them in the forefront and keeping them there<br />
• How they envision managing the likely increase in prescription volume that should<br />
come from healthcare reform<br />
• And more...<br />
story begins on page 18<br />
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Plus...<br />
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<br />
PRSRT STD<br />
U.S. POSTAGE<br />
PAID<br />
Permit #162<br />
ITHACA, NY<br />
<br />
n Leveraging Technology<br />
n How Web Portals Can<br />
Work for You<br /&<a title="ComputerTalk for the Pharmacist page 1" href="http://viewer.zmags.com/publication/364f91ac?page=1">Volume 30 Number 3 • May/June 2010 </a> Volume 30 Number 3 • May/June 2010 <a title="ComputerTalk for the Pharmacist page 2" href="http://viewer.zmags.com/publication/364f91ac?page=2">May/June 2010 49</a> May/June 2010 49<a title="ComputerTalk for the Pharmacist page 3" href="http://viewer.zmags.com/publication/364f91ac?page=3"> </a> <a title="ComputerTalk for the Pharmacist page 4" href="http://viewer.zmags.com/publication/364f91ac?page=4">In This Issue:ComputerTalk </a> In This Issue:ComputerTalk <a title="ComputerTalk for the Pharmacist page 5" href="http://viewer.zmags.com/publication/364f91ac?page=5">IVRWhen you think you</a> IVRWhen you think you<a title="ComputerTalk for the Pharmacist page 6" href="http://viewer.zmags.com/publication/364f91ac?page=6">for the Pharmacistpublisher’swww.computertalk</a> for the Pharmacistpublisher’swww.computertalk<a title="ComputerTalk for the Pharmacist page 7" href="http://viewer.zmags.com/publication/364f91ac?page=7">Level the playing field.Don’t let </a> Level the playing field.Don’t let <a title="ComputerTalk for the Pharmacist page 8" href="http://viewer.zmags.com/publication/364f91ac?page=8">IndustryWatchNavy DeploysTelepharmacyAs with</a> IndustryWatchNavy DeploysTelepharmacyAs with<a title="ComputerTalk for the Pharmacist page 9" href="http://viewer.zmags.com/publication/364f91ac?page=9">May/June 2010 7</a> May/June 2010 7<a title="ComputerTalk for the Pharmacist page 10" href="http://viewer.zmags.com/publication/364f91ac?page=10">IndustryWatchcontinued from page 6metrics se</a> IndustryWatchcontinued from page 6metrics se<a title="ComputerTalk for the Pharmacist page 11" href="http://viewer.zmags.com/publication/364f91ac?page=11">features weight security, a user-friendly infrare</a> features weight security, a user-friendly infrare<a title="ComputerTalk for the Pharmacist page 12" href="http://viewer.zmags.com/publication/364f91ac?page=12">Workarounds in theMedication Use ProcessA worka</a> Workarounds in theMedication Use ProcessA worka<a title="ComputerTalk for the Pharmacist page 13" href="http://viewer.zmags.com/publication/364f91ac?page=13">featureWorkaroundsare located in the same draw</a> featureWorkaroundsare located in the same draw<a title="ComputerTalk for the Pharmacist page 14" href="http://viewer.zmags.com/publication/364f91ac?page=14">featureWorkaroundscontinued from previous page</a> featureWorkaroundscontinued from previous page<a title="ComputerTalk for the Pharmacist page 15" href="http://viewer.zmags.com/publication/364f91ac?page=15">When Your Refill’s Justa Click Awayby John Becke</a> When Your Refill’s Justa Click Awayby John Becke<a title="ComputerTalk for the Pharmacist page 16" href="http://viewer.zmags.com/publication/364f91ac?page=16">featureWeb Portalscontinued from previous page</a> featureWeb Portalscontinued from previous page<a title="ComputerTalk for the Pharmacist page 17" href="http://viewer.zmags.com/publication/364f91ac?page=17">featureWeb Portals </a> featureWeb Portals <a title="ComputerTalk for the Pharmacist page 18" href="http://viewer.zmags.com/publication/364f91ac?page=18">featureWeb Portalscontinued from previous page</a> featureWeb Portalscontinued from previous page<a title="ComputerTalk for the Pharmacist page 19" href="http://viewer.zmags.com/publication/364f91ac?page=19">featureWeb PortalsA Web portal</a> featureWeb PortalsA Web portal<a title="ComputerTalk for the Pharmacist page 20" href="http://viewer.zmags.com/publication/364f91ac?page=20">TeCHnoLogYAnd THe FuTureoF PHArmACY:A roundTAb</a> TeCHnoLogYAnd THe FuTureoF PHArmACY:A roundTAb<a title="ComputerTalk for the Pharmacist page 21" href="http://viewer.zmags.com/publication/364f91ac?page=21">THe PHArmACisTsJerry Christenson, r.Ph.Jerry Ch</a> THe PHArmACisTsJerry Christenson, r.Ph.Jerry Ch<a title="ComputerTalk for the Pharmacist page 22" href="http://viewer.zmags.com/publication/364f91ac?page=22"> cover storyThe Future of Pharmac</a> cover storyThe Future of Pharmac<a title="ComputerTalk for the Pharmacist page 23" href="http://viewer.zmags.com/publication/364f91ac?page=23">“With Emdeon Reconciliation, we can look at a m</a> “With Emdeon Reconciliation, we can look at a m<a title="ComputerTalk for the Pharmacist page 24" href="http://viewer.zmags.com/publication/364f91ac?page=24"> cover storyThe Future of Pharmac</a> cover storyThe Future of Pharmac<a title="ComputerTalk for the Pharmacist page 25" href="http://viewer.zmags.com/publication/364f91ac?page=25">May/June 2010 23</a> May/June 2010 23<a title="ComputerTalk for the Pharmacist page 26" href="http://viewer.zmags.com/publication/364f91ac?page=26"> cover storyThe Future of Pharmac</a> cover storyThe Future of Pharmac<a title="ComputerTalk for the Pharmacist page 27" href="http://viewer.zmags.com/publication/364f91ac?page=27">You have the power to bring about change</a> You have the power to bring about change<a title="ComputerTalk for the Pharmacist page 28" href="http://viewer.zmags.com/publication/364f91ac?page=28"> cover storyThe Future of Pharmac</a> cover storyThe Future of Pharmac<a title="ComputerTalk for the Pharmacist page 29" href="http://viewer.zmags.com/publication/364f91ac?page=29">AutoFilltmWhen you think you need a</a> AutoFilltmWhen you think you need a<a title="ComputerTalk for the Pharmacist page 30" href="http://viewer.zmags.com/publication/364f91ac?page=30"> cover storyThe Future of Pharmac</a> cover storyThe Future of Pharmac<a title="ComputerTalk for the Pharmacist page 31" href="http://viewer.zmags.com/publication/364f91ac?page=31">Leave IT to us“We often call in</a> Leave IT to us“We often call in<a title="ComputerTalk for the Pharmacist page 32" href="http://viewer.zmags.com/publication/364f91ac?page=32"> cover storyThe Future of Pharmac</a> cover storyThe Future of Pharmac<a title="ComputerTalk for the Pharmacist page 33" href="http://viewer.zmags.com/publication/364f91ac?page=33"> cover storyThe Future of Pharmac</a> cover storyThe Future of Pharmac<a title="ComputerTalk for the Pharmacist page 34" href="http://viewer.zmags.com/publication/364f91ac?page=34"> cover storyThe Future of Pharmac</a> cover storyThe Future of Pharmac<a title="ComputerTalk for the Pharmacist page 35" href="http://viewer.zmags.com/publication/364f91ac?page=35">Custom Fit.One size does not fit all.HBS</a> Custom Fit.One size does not fit all.HBS<a title="ComputerTalk for the Pharmacist page 36" href="http://viewer.zmags.com/publication/364f91ac?page=36"> cover storyThe Future of Pharmac</a> cover storyThe Future of Pharmac<a title="ComputerTalk for the Pharmacist page 37" href="http://viewer.zmags.com/publication/364f91ac?page=37">AmericA n Society for AutomA tion in PhA rmA cyA</a> AmericA n Society for AutomA tion in PhA rmA cyA<a title="ComputerTalk for the Pharmacist page 38" href="http://viewer.zmags.com/publication/364f91ac?page=38"> cover storyThe Future of Pharmac</a> cover storyThe Future of Pharmac<a title="ComputerTalk for the Pharmacist page 39" href="http://viewer.zmags.com/publication/364f91ac?page=39">george’scornerHealthcare Reform:What Abou</a> george’scornerHealthcare Reform:What Abou<a title="ComputerTalk for the Pharmacist page 40" href="http://viewer.zmags.com/publication/364f91ac?page=40">george’scornercontinued from previous pageth</a> george’scornercontinued from previous pageth<a title="ComputerTalk for the Pharmacist page 41" href="http://viewer.zmags.com/publication/364f91ac?page=41">catalystcornerLearning from OurInternatio</a> catalystcornerLearning from OurInternatio<a title="ComputerTalk for the Pharmacist page 42" href="http://viewer.zmags.com/publication/364f91ac?page=42">catalystcorner continued from previous page </a> catalystcorner continued from previous page <a title="ComputerTalk for the Pharmacist page 43" href="http://viewer.zmags.com/publication/364f91ac?page=43">technologycornerUsing Social NetworkingTo</a> technologycornerUsing Social NetworkingTo<a title="ComputerTalk for the Pharmacist page 44" href="http://viewer.zmags.com/publication/364f91ac?page=44">technologycorner continued from previous page</a> technologycorner continued from previous page<a title="ComputerTalk for the Pharmacist page 45" href="http://viewer.zmags.com/publication/364f91ac?page=45">We encourage you to start by exploring these site</a> We encourage you to start by exploring these site<a title="ComputerTalk for the Pharmacist page 46" href="http://viewer.zmags.com/publication/364f91ac?page=46">viewpointsLeveraging Your Costto Dispense</a> viewpointsLeveraging Your Costto Dispense<a title="ComputerTalk for the Pharmacist page 47" href="http://viewer.zmags.com/publication/364f91ac?page=47">ing is a good example of how a multistore pharmac</a> ing is a good example of how a multistore pharmac<a title="ComputerTalk for the Pharmacist page 48" href="http://viewer.zmags.com/publication/364f91ac?page=48">conferencecircuitThe American Pharmacists Asso</a> conferencecircuitThe American Pharmacists Asso<a title="ComputerTalk for the Pharmacist page 49" href="http://viewer.zmags.com/publication/364f91ac?page=49">peopletalk➤ SoftWriters has appointedChristo</a> peopletalk➤ SoftWriters has appointedChristo<a title="ComputerTalk for the Pharmacist page 50" href="http://viewer.zmags.com/publication/364f91ac?page=50">American Society for Automation in Pharmacy</a> American Society for Automation in Pharmacy<a title="ComputerTalk for the Pharmacist page 51" href="http://viewer.zmags.com/publication/364f91ac?page=51">A few of Rx30's newest users </a> A few of Rx30's newest users <a title="ComputerTalk for the Pharmacist page 52" href="http://viewer.zmags.com/publication/364f91ac?page=52">May/June 2010 51</a> May/June 2010 51