SMD July 2010

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interview syNOPsIs an interview to show how Brian Jelley’s role within Hewlett Packard supports the company’s clients and ensures that their expectations are matched through the use of HP’s own field service team and those of its channel partners MAIN POINts Use of extended warranties Development of care Pack working with channel partners Beneﬁts for HP and partners combining efforts to increase sales THE DiScovERy cHaNNEL Brian Jelley, Hewlett Packard business development manager, explained his role within the company’s extensive Technology Services operation to Dennis Flower <a title="SMD July 2010 page 1" href="http://viewer.zmags.com/publication/370a9329?page=1">Natural </a> Natural <a title="SMD July 2010 page 2" href="http://viewer.zmags.com/publication/370a9329?page=2">a fond farewellas tHis wiLL be the last issue i </a> a fond farewellas tHis wiLL be the last issue i <a title="SMD July 2010 page 3" href="http://viewer.zmags.com/publication/370a9329?page=3">newsNews streAMElectrosonic invests in new tec</a> newsNews streAMElectrosonic invests in new tec<a title="SMD July 2010 page 4" href="http://viewer.zmags.com/publication/370a9329?page=4">newsNews streAMRapid response part delivery m</a> newsNews streAMRapid response part delivery m<a title="SMD July 2010 page 5" href="http://viewer.zmags.com/publication/370a9329?page=5">newsNews streAMLatest version ofrugged table</a> newsNews streAMLatest version ofrugged table<a title="SMD July 2010 page 6" href="http://viewer.zmags.com/publication/370a9329?page=6">strategy syNOPsIsThe advantages to be gained</a> strategy syNOPsIsThe advantages to be gained<a title="SMD July 2010 page 7" href="http://viewer.zmags.com/publication/370a9329?page=7">strategy Strong brand inﬂuence </a> strategy Strong brand inﬂuence <a title="SMD July 2010 page 8" href="http://viewer.zmags.com/publication/370a9329?page=8">strategyfor great leaders to guide them</a> strategyfor great leaders to guide them<a title="SMD July 2010 page 9" href="http://viewer.zmags.com/publication/370a9329?page=9">web-based and saas solutions syNOPsIsopinion</a> web-based and saas solutions syNOPsIsopinion<a title="SMD July 2010 page 10" href="http://viewer.zmags.com/publication/370a9329?page=10">web-based and saas solutions</a> web-based and saas solutions<a title="SMD July 2010 page 11" href="http://viewer.zmags.com/publication/370a9329?page=11">web-based and saas adoptionsystems must pr</a> web-based and saas adoptionsystems must pr<a title="SMD July 2010 page 12" href="http://viewer.zmags.com/publication/370a9329?page=12">web-based and saas solutionssues resulting</a> web-based and saas solutionssues resulting<a title="SMD July 2010 page 13" href="http://viewer.zmags.com/publication/370a9329?page=13">case study syNOPsIsHaving grown from servici</a> case study syNOPsIsHaving grown from servici<a title="SMD July 2010 page 14" href="http://viewer.zmags.com/publication/370a9329?page=14">case studygas appliances. Following furth</a> case studygas appliances. Following furth<a title="SMD July 2010 page 15" href="http://viewer.zmags.com/publication/370a9329?page=15">case studythem to understand the reasons </a> case studythem to understand the reasons <a title="SMD July 2010 page 16" href="http://viewer.zmags.com/publication/370a9329?page=16">interview syNOPsIsan interview to show how B</a> interview syNOPsIsan interview to show how B<a title="SMD July 2010 page 17" href="http://viewer.zmags.com/publication/370a9329?page=17">interviewthe advantage to thecustomer is</a> interviewthe advantage to thecustomer is<a title="SMD July 2010 page 18" href="http://viewer.zmags.com/publication/370a9329?page=18">MCuGrti r c si rs t v t </a> MCuGrti r c si rs t v t <a title="SMD July 2010 page 19" href="http://viewer.zmags.com/publication/370a9329?page=19">MCuGMaking sense ofsmart sensorsthe BuIlDING </a> MCuGMaking sense ofsmart sensorsthe BuIlDING <a title="SMD July 2010 page 20" href="http://viewer.zmags.com/publication/370a9329?page=20">senior serviceRob alabasterDirector, ScL Group</a> senior serviceRob alabasterDirector, ScL Group