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Supplement to Penton Publications
June 2012
D i s t r i b u t i o n B u s i n e s s®
THE MANAGEMENT MAGAZINE OF WHOLESALE DISTRIBUTION SINCE 1999
Creating the “No Hassle”
Business Formula
Boles Supply
ALSO IN THIS ISSUE
EWC CONTROLS
50 YEARS OF DELIVERING
GREAT PRODUCTS
FRANK HURTTE
WHEN FREE
ISN'T REALLY FREE
CHRISTOPHER EZOLD
FACEBOOK &
PASSWORDS
JON MELCHI
TAX CODE
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June 2012
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Supplement to Penton Publications
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CONTENTS Page 12 ©THINKSTOCK/I
Here's another easy question: What's the quickest
EDITOR'S PAGE | By Tom Peric´ Time Won't Le
“One Simple Connection NOW 17 MODELS is all
Fresh-Aire UV® Introduces Germicidal UV Light for
Bryant Heating & Cooling Systems Designed to With
NEWS Dakota Supply Group (DSG) Names New Boar
perience how to make their lives safer, greener a
NEWS Comfort Supply will carry a full line
CURRENT INDUSTRY STATS Industry Updates NATE C
WHOLESALER'S SPOTLIGHT | By Michael Maynard Bo
Bottom of stairs to top: (left) Dan Copeland, vic
WHOLESALER'S SPOTLIGHT Best Practice Ifee
economic recession has put a squeeze on their pro
MANUFACTURER'S SPOTLIGHT | By Michael Maynard
EWC Controls uses its small size (they employ
MANUFACTURER'S SPOTLIGHT we want sustained gro
Customer Service Center trols because it's a co
GOVERNMENT AFFAIRS | By Jon Melchi Are We Faci
billion. This tax cut was funded by re- moving mo
WHOLESALER MARKETING | By Tom Peric´ What Do t
ous example, you would say, `Our new automated th
FACEBOOK EMPLOYMENT ISSUES | By Christopher Ezo
the prospect keep their account infor- mation sec
MANAGEMENT | By Frank Hurtte Fee or Free – It'
tHigh level of support required – The custom
MANAGEMENT support they receive directly from
“I'm a real stickler when it comes to quali
SALES | By Tom Piscitelli Are Your Custome
“Encourage them to look at their existing process
TECH UPDATE The brushless, twin rotary com
MARKETPLACE EQUIPMENT A/C TFDIT-PWF5IFTF"$
MARKETPLACE EQUIPMENT Stimulate your leads in
FROM MY VIEWPOINT | By Don Frendberg A 30
AD INDEX June 2012 Ad Index CONTACT THE ADVERT
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Circle 21REFRIGERATION AND AIR CONDITIONING CON