If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> The<br /> RetailObserver<br /> 2764 N. Green Valley Pkwy. Suite 508<br /> Henderson, NV 89014-2121<br /> October, 2011 AN EYE ON THE INDUSTRY SINCE 1970 Vol. 22, Issue 10<br /> Whirlpool<br /> Corporation<br /> CELEBRATING 100 YEARS OF PRIDE,<br /> PASSION AND PERFORMANCE<br /> 1911—2011 AT A GLANCE<br /> PAGE 8<br /> Printed on Recycled Paper<br /> 10% Post Consumer<br /> PRSRT STD<br /> US Postage<br /> Paid<br /> St. Joseph, MI<br /> Permit No. 158<br /> <br /> <br /> AS I SEE IT<br /> <br /> ELLE’S VIEW<br /> •<br /> • AS I SEE IT<br /> Seasonal Sales, or is<br /> “Cash and Scary” the Answer?<br /> A<br /> utumn is here and preparations for the annual Retail Observer<br /> Haunted House are well underway. As we start to take the goblins<br /> out of storage and get ready to shop local Halloween haunts for<br /> some new ideas; we know exactly where to go for the most unique a<a title="Oct '11 page 1" href="http://viewer.zmags.com/publication/39b51aa2?page=1"> The RetailObserver 2764 N. Green Valley Pkwy. S</a> <a title="Oct '11 page 2" href="http://viewer.zmags.com/publication/39b51aa2?page=2"> </a> <a title="Oct '11 page 3" href="http://viewer.zmags.com/publication/39b51aa2?page=3"> </a> <a title="Oct '11 page 4" href="http://viewer.zmags.com/publication/39b51aa2?page=4"> AS I SEE IT ELLE’S VIEW • • AS I SEE IT </a> <a title="Oct '11 page 5" href="http://viewer.zmags.com/publication/39b51aa2?page=5"> </a> <a title="Oct '11 page 6" href="http://viewer.zmags.com/publication/39b51aa2?page=6"> VIEWS • MOE’S MUSINGS • VIEWS Connectin</a> <a title="Oct '11 page 7" href="http://viewer.zmags.com/publication/39b51aa2?page=7"> OCTOBER 2011 THE RETAIL OBSERVER 7</a> <a title="Oct '11 page 8" href="http://viewer.zmags.com/publication/39b51aa2?page=8"> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1</a> <a title="Oct '11 page 9" href="http://viewer.zmags.com/publication/39b51aa2?page=9"> A GLANCE 100 YEARS AT A GLANCE W </a> <a title="Oct '11 page 10" href="http://viewer.zmags.com/publication/39b51aa2?page=10"> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1</a> <a title="Oct '11 page 11" href="http://viewer.zmags.com/publication/39b51aa2?page=11"> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE </a> <a title="Oct '11 page 12" href="http://viewer.zmags.com/publication/39b51aa2?page=12"> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1</a> <a title="Oct '11 page 13" href="http://viewer.zmags.com/publication/39b51aa2?page=13"> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE </a> <a title="Oct '11 page 14" href="http://viewer.zmags.com/publication/39b51aa2?page=14"> CALL TO ACTION SEND US YOUR SHOTS LOOKING FOR RE</a> <a title="Oct '11 page 15" href="http://viewer.zmags.com/publication/39b51aa2?page=15"> Delivery Installation Assembly The coming of fal</a> <a title="Oct '11 page 16" href="http://viewer.zmags.com/publication/39b51aa2?page=16"> Industry [ News ] LAS </a> <a title="Oct '11 page 17" href="http://viewer.zmags.com/publication/39b51aa2?page=17"> • has more glamour and more shine. Antiques a</a> <a title="Oct '11 page 18" href="http://viewer.zmags.com/publication/39b51aa2?page=18"> Industry [ News ] | continued from page 17 | </a> <a title="Oct '11 page 19" href="http://viewer.zmags.com/publication/39b51aa2?page=19"> [ Distinctive™ 30" Dual-Fuel Range ] </a> <a title="Oct '11 page 20" href="http://viewer.zmags.com/publication/39b51aa2?page=20"> Industry [ News ] | continued from page 18 | </a> <a title="Oct '11 page 21" href="http://viewer.zmags.com/publication/39b51aa2?page=21"> OCTOBER 2011 THE RETAIL OBSERVER 21</a> <a title="Oct '11 page 22" href="http://viewer.zmags.com/publication/39b51aa2?page=22"> Industry [ News ] | continued from page 20 | </a> <a title="Oct '11 page 23" href="http://viewer.zmags.com/publication/39b51aa2?page=23"> OCTOBER 2011 THE RETAIL OBSERVER 23</a> <a title="Oct '11 page 24" href="http://viewer.zmags.com/publication/39b51aa2?page=24"> Industry [ News ] | continued from page 22 | </a> <a title="Oct '11 page 25" href="http://viewer.zmags.com/publication/39b51aa2?page=25"> OCTOBER 2011 THE RETAIL OBSERVER 25</a> <a title="Oct '11 page 26" href="http://viewer.zmags.com/publication/39b51aa2?page=26"> Industry [ News ] | continued from page 24 | </a> <a title="Oct '11 page 27" href="http://viewer.zmags.com/publication/39b51aa2?page=27"> Let Your Wine Age Gracefully. You love your wine</a> <a title="Oct '11 page 28" href="http://viewer.zmags.com/publication/39b51aa2?page=28"> Industry [ News ] | continued from page 26 | </a> <a title="Oct '11 page 29" href="http://viewer.zmags.com/publication/39b51aa2?page=29"> </a> <a title="Oct '11 page 30" href="http://viewer.zmags.com/publication/39b51aa2?page=30"> Industry [ News ] | continued from page 28 | </a> <a title="Oct '11 page 31" href="http://viewer.zmags.com/publication/39b51aa2?page=31"> </a> <a title="Oct '11 page 32" href="http://viewer.zmags.com/publication/39b51aa2?page=32"> • CONVENTION NEWS Digital Signage Expo Moves </a> <a title="Oct '11 page 33" href="http://viewer.zmags.com/publication/39b51aa2?page=33"> </a> <a title="Oct '11 page 34" href="http://viewer.zmags.com/publication/39b51aa2?page=34"> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1</a> <a title="Oct '11 page 35" href="http://viewer.zmags.com/publication/39b51aa2?page=35"> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE </a> <a title="Oct '11 page 36" href="http://viewer.zmags.com/publication/39b51aa2?page=36"> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1</a> <a title="Oct '11 page 37" href="http://viewer.zmags.com/publication/39b51aa2?page=37"> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE </a> <a title="Oct '11 page 38" href="http://viewer.zmags.com/publication/39b51aa2?page=38"> </a> <a title="Oct '11 page 39" href="http://viewer.zmags.com/publication/39b51aa2?page=39"> </a> <a title="Oct '11 page 40" href="http://viewer.zmags.com/publication/39b51aa2?page=40"> Elly Valas • RETAIL VIEWS T</a> <a title="Oct '11 page 41" href="http://viewer.zmags.com/publication/39b51aa2?page=41"> Enter the 2012 NKBA Design Competition Budget-Fri</a> <a title="Oct '11 page 42" href="http://viewer.zmags.com/publication/39b51aa2?page=42"> John Tschohl • C U S T O M E R S E R V I C E How</a> <a title="Oct '11 page 43" href="http://viewer.zmags.com/publication/39b51aa2?page=43"> The stunning silence of German engineering. Bosc</a> <a title="Oct '11 page 44" href="http://viewer.zmags.com/publication/39b51aa2?page=44"> Chris Thiede • BRAND BUILDING Take the Guess</a> <a title="Oct '11 page 45" href="http://viewer.zmags.com/publication/39b51aa2?page=45"> OCTOBER 2011 THE RETAIL OBSERVER 45</a> <a title="Oct '11 page 46" href="http://viewer.zmags.com/publication/39b51aa2?page=46"> Rick Segel • RETAIL BUSINESS KIT Self-Check</a> <a title="Oct '11 page 47" href="http://viewer.zmags.com/publication/39b51aa2?page=47"> www.woodstonehome.com | 1-800-578-6836 | </a> <a title="Oct '11 page 48" href="http://viewer.zmags.com/publication/39b51aa2?page=48"> Kevin M. Henry • TRENDS Red,W</a> <a title="Oct '11 page 49" href="http://viewer.zmags.com/publication/39b51aa2?page=49"> </a> <a title="Oct '11 page 50" href="http://viewer.zmags.com/publication/39b51aa2?page=50"> Libby Wagner • CULTURE COACH Have You Cre</a> <a title="Oct '11 page 51" href="http://viewer.zmags.com/publication/39b51aa2?page=51"> Certified Kitchen & Bath Professional (CKBP™) B</a> <a title="Oct '11 page 52" href="http://viewer.zmags.com/publication/39b51aa2?page=52"> • SERVICE NEWS PSA Provides Training at NESD</a> <a title="Oct '11 page 53" href="http://viewer.zmags.com/publication/39b51aa2?page=53"> • Retail Resources </a> <a title="Oct '11 page 54" href="http://viewer.zmags.com/publication/39b51aa2?page=54"> Business • TAX TIPS </a> <a title="Oct '11 page 55" href="http://viewer.zmags.com/publication/39b51aa2?page=55"> 2011 • </a> <a title="Oct '11 page 56" href="http://viewer.zmags.com/publication/39b51aa2?page=56"> • BUYING GROUP NEWS Hotel and Conventio</a> <a title="Oct '11 page 57" href="http://viewer.zmags.com/publication/39b51aa2?page=57"> OCTOBER 2011 THE RETAIL OBSERVER 57</a> <a title="Oct '11 page 58" href="http://viewer.zmags.com/publication/39b51aa2?page=58"> • BUYING GROUP NEWS BrandSource Helps Me</a> <a title="Oct '11 page 59" href="http://viewer.zmags.com/publication/39b51aa2?page=59"> OCTOBER 2011 THE RETAIL OBSERVER 59</a> <a title="Oct '11 page 60" href="http://viewer.zmags.com/publication/39b51aa2?page=60"> • ASSOCIATION NEWS MEGA Group USA Brea</a> <a title="Oct '11 page 61" href="http://viewer.zmags.com/publication/39b51aa2?page=61"> OCTOBER 2011 THE RETAIL OBSERVER 61</a> <a title="Oct '11 page 62" href="http://viewer.zmags.com/publication/39b51aa2?page=62"> Promotions • ON THE MOVE DACOR A</a> <a title="Oct '11 page 63" href="http://viewer.zmags.com/publication/39b51aa2?page=63"> WALL OF FAME• RETAILERS OBSERVED • WALL O</a> <a title="Oct '11 page 64" href="http://viewer.zmags.com/publication/39b51aa2?page=64"> P WOODFIRED resenting the N P</a> <a title="Oct '11 page 65" href="http://viewer.zmags.com/publication/39b51aa2?page=65"> ew Solé Gourmet DOUBLE OVEN OKING AND ENTERTAININ</a> <a title="Oct '11 page 66" href="http://viewer.zmags.com/publication/39b51aa2?page=66"> Manufacturer {NOTES} •</a> <a title="Oct '11 page 67" href="http://viewer.zmags.com/publication/39b51aa2?page=67"> We're headed across the country AGAIN! Plan now t</a> <a title="Oct '11 page 68" href="http://viewer.zmags.com/publication/39b51aa2?page=68"> Introducing the Franke Peak Sink Collection. The</a>