<br />
The<br />
<br />
RetailObserver<br />
<br />
2764 N. Green Valley Pkwy. Suite 508<br />
Henderson, NV 89014-2121<br />
<br />
October, 2011 AN EYE ON THE INDUSTRY SINCE 1970 Vol. 22, Issue 10<br />
<br />
Whirlpool<br />
Corporation<br />
CELEBRATING 100 YEARS OF PRIDE,<br />
PASSION AND PERFORMANCE<br />
1911—2011 AT A GLANCE<br />
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Printed on Re<a title="Oct '11 page 1" href="http://viewer.zmags.com/publication/39b51aa2?page=1">TheRetailObserver2764 N. Green Valley Pkwy. S</a> TheRetailObserver2764 N. Green Valley Pkwy. S<a title="Oct '11 page 2" href="http://viewer.zmags.com/publication/39b51aa2?page=2"></a> <a title="Oct '11 page 3" href="http://viewer.zmags.com/publication/39b51aa2?page=3"></a> <a title="Oct '11 page 4" href="http://viewer.zmags.com/publication/39b51aa2?page=4">AS I SEE IT ELLE’S VIEW•• AS I SEE IT</a> AS I SEE IT ELLE’S VIEW•• AS I SEE IT<a title="Oct '11 page 5" href="http://viewer.zmags.com/publication/39b51aa2?page=5"></a> <a title="Oct '11 page 6" href="http://viewer.zmags.com/publication/39b51aa2?page=6">VIEWS •MOE’S MUSINGS• VIEWSConnectin</a> VIEWS •MOE’S MUSINGS• VIEWSConnectin<a title="Oct '11 page 7" href="http://viewer.zmags.com/publication/39b51aa2?page=7">OCTOBER 2011 THE RETAIL OBSERVER7</a> OCTOBER 2011 THE RETAIL OBSERVER7<a title="Oct '11 page 8" href="http://viewer.zmags.com/publication/39b51aa2?page=8">100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1</a> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1<a title="Oct '11 page 9" href="http://viewer.zmags.com/publication/39b51aa2?page=9">A GLANCE 100 YEARS AT A GLANCEW </a> A GLANCE 100 YEARS AT A GLANCEW <a title="Oct '11 page 10" href="http://viewer.zmags.com/publication/39b51aa2?page=10">100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1</a> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1<a title="Oct '11 page 11" href="http://viewer.zmags.com/publication/39b51aa2?page=11">100 YEARS AT A GLANCE 100 YEARS AT A GLANCE </a> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE <a title="Oct '11 page 12" href="http://viewer.zmags.com/publication/39b51aa2?page=12">100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1</a> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1<a title="Oct '11 page 13" href="http://viewer.zmags.com/publication/39b51aa2?page=13">100 YEARS AT A GLANCE 100 YEARS AT A GLANCE </a> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE <a title="Oct '11 page 14" href="http://viewer.zmags.com/publication/39b51aa2?page=14">CALL TOACTIONSEND US YOUR SHOTSLOOKING FOR RE</a> CALL TOACTIONSEND US YOUR SHOTSLOOKING FOR RE<a title="Oct '11 page 15" href="http://viewer.zmags.com/publication/39b51aa2?page=15">DeliveryInstallationAssemblyThe coming of fal</a> DeliveryInstallationAssemblyThe coming of fal<a title="Oct '11 page 16" href="http://viewer.zmags.com/publication/39b51aa2?page=16">Industry [ News ] LAS </a> Industry [ News ] LAS <a title="Oct '11 page 17" href="http://viewer.zmags.com/publication/39b51aa2?page=17">•has more glamour and more shine. Antiques a</a> •has more glamour and more shine. Antiques a<a title="Oct '11 page 18" href="http://viewer.zmags.com/publication/39b51aa2?page=18">Industry [ News ] | continued from page 17 | </a> Industry [ News ] | continued from page 17 | <a title="Oct '11 page 19" href="http://viewer.zmags.com/publication/39b51aa2?page=19">[ Distinctive™ 30" Dual-Fuel Range ]</a> [ Distinctive™ 30" Dual-Fuel Range ]<a title="Oct '11 page 20" href="http://viewer.zmags.com/publication/39b51aa2?page=20">Industry [ News ] | continued from page 18 | </a> Industry [ News ] | continued from page 18 | <a title="Oct '11 page 21" href="http://viewer.zmags.com/publication/39b51aa2?page=21">OCTOBER 2011 THE RETAIL OBSERVER21</a> OCTOBER 2011 THE RETAIL OBSERVER21<a title="Oct '11 page 22" href="http://viewer.zmags.com/publication/39b51aa2?page=22">Industry [ News ] | continued from page 20 | </a> Industry [ News ] | continued from page 20 | <a title="Oct '11 page 23" href="http://viewer.zmags.com/publication/39b51aa2?page=23">OCTOBER 2011 THE RETAIL OBSERVER23</a> OCTOBER 2011 THE RETAIL OBSERVER23<a title="Oct '11 page 24" href="http://viewer.zmags.com/publication/39b51aa2?page=24">Industry [ News ]| continued from page 22 | </a> Industry [ News ]| continued from page 22 | <a title="Oct '11 page 25" href="http://viewer.zmags.com/publication/39b51aa2?page=25">OCTOBER 2011 THE RETAIL OBSERVER25</a> OCTOBER 2011 THE RETAIL OBSERVER25<a title="Oct '11 page 26" href="http://viewer.zmags.com/publication/39b51aa2?page=26">Industry [ News ] |continued from page 24 | </a> Industry [ News ] |continued from page 24 | <a title="Oct '11 page 27" href="http://viewer.zmags.com/publication/39b51aa2?page=27">Let Your WineAge Gracefully.You love your wine</a> Let Your WineAge Gracefully.You love your wine<a title="Oct '11 page 28" href="http://viewer.zmags.com/publication/39b51aa2?page=28">Industry [ News ] |continued from page 26 | </a> Industry [ News ] |continued from page 26 | <a title="Oct '11 page 29" href="http://viewer.zmags.com/publication/39b51aa2?page=29"></a> <a title="Oct '11 page 30" href="http://viewer.zmags.com/publication/39b51aa2?page=30">Industry [ News ] |continued from page 28 | </a> Industry [ News ] |continued from page 28 | <a title="Oct '11 page 31" href="http://viewer.zmags.com/publication/39b51aa2?page=31"></a> <a title="Oct '11 page 32" href="http://viewer.zmags.com/publication/39b51aa2?page=32">•CONVENTION NEWS Digital Signage Expo Moves</a> •CONVENTION NEWS Digital Signage Expo Moves<a title="Oct '11 page 33" href="http://viewer.zmags.com/publication/39b51aa2?page=33"></a> <a title="Oct '11 page 34" href="http://viewer.zmags.com/publication/39b51aa2?page=34">100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1</a> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1<a title="Oct '11 page 35" href="http://viewer.zmags.com/publication/39b51aa2?page=35">100 YEARS AT A GLANCE 100 YEARS AT A GLANCE </a> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE <a title="Oct '11 page 36" href="http://viewer.zmags.com/publication/39b51aa2?page=36">100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1</a> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE 1<a title="Oct '11 page 37" href="http://viewer.zmags.com/publication/39b51aa2?page=37">100 YEARS AT A GLANCE 100 YEARS AT A GLANCE </a> 100 YEARS AT A GLANCE 100 YEARS AT A GLANCE <a title="Oct '11 page 38" href="http://viewer.zmags.com/publication/39b51aa2?page=38"></a> <a title="Oct '11 page 39" href="http://viewer.zmags.com/publication/39b51aa2?page=39"></a> <a title="Oct '11 page 40" href="http://viewer.zmags.com/publication/39b51aa2?page=40">Elly Valas •RETAIL VIEWST</a> Elly Valas •RETAIL VIEWST<a title="Oct '11 page 41" href="http://viewer.zmags.com/publication/39b51aa2?page=41">Enter the 2012 NKBA Design CompetitionBudget-Fri</a> Enter the 2012 NKBA Design CompetitionBudget-Fri<a title="Oct '11 page 42" href="http://viewer.zmags.com/publication/39b51aa2?page=42">John Tschohl•C U S T O M E R S E R V I C EHow</a> John Tschohl•C U S T O M E R S E R V I C EHow<a title="Oct '11 page 43" href="http://viewer.zmags.com/publication/39b51aa2?page=43">The stunning silence ofGerman engineering.Bosc</a> The stunning silence ofGerman engineering.Bosc<a title="Oct '11 page 44" href="http://viewer.zmags.com/publication/39b51aa2?page=44">Chris Thiede• BRAND BUILDINGTake the Guess</a> Chris Thiede• BRAND BUILDINGTake the Guess<a title="Oct '11 page 45" href="http://viewer.zmags.com/publication/39b51aa2?page=45">OCTOBER 2011 THE RETAIL OBSERVER45</a> OCTOBER 2011 THE RETAIL OBSERVER45<a title="Oct '11 page 46" href="http://viewer.zmags.com/publication/39b51aa2?page=46">Rick Segel•RETAIL BUSINESS KITSelf-Check</a> Rick Segel•RETAIL BUSINESS KITSelf-Check<a title="Oct '11 page 47" href="http://viewer.zmags.com/publication/39b51aa2?page=47">www.woodstonehome.com | 1-800-578-6836 |</a> www.woodstonehome.com | 1-800-578-6836 |<a title="Oct '11 page 48" href="http://viewer.zmags.com/publication/39b51aa2?page=48">Kevin M. Henry •TRENDSRed,W</a> Kevin M. Henry •TRENDSRed,W<a title="Oct '11 page 49" href="http://viewer.zmags.com/publication/39b51aa2?page=49"></a> <a title="Oct '11 page 50" href="http://viewer.zmags.com/publication/39b51aa2?page=50">Libby Wagner• CULTURE COACH Have You Cre</a> Libby Wagner• CULTURE COACH Have You Cre<a title="Oct '11 page 51" href="http://viewer.zmags.com/publication/39b51aa2?page=51">Certified Kitchen & Bath Professional (CKBP™)B</a> Certified Kitchen & Bath Professional (CKBP™)B<a title="Oct '11 page 52" href="http://viewer.zmags.com/publication/39b51aa2?page=52">•SERVICE NEWSPSA Provides Training at NESD</a> •SERVICE NEWSPSA Provides Training at NESD<a title="Oct '11 page 53" href="http://viewer.zmags.com/publication/39b51aa2?page=53">• Retail Resources </a> • Retail Resources <a title="Oct '11 page 54" href="http://viewer.zmags.com/publication/39b51aa2?page=54">Business •TAX TIPS</a> Business •TAX TIPS<a title="Oct '11 page 55" href="http://viewer.zmags.com/publication/39b51aa2?page=55">2011 • </a> 2011 • <a title="Oct '11 page 56" href="http://viewer.zmags.com/publication/39b51aa2?page=56">• BUYING GROUP NEWS Hotel and Conventio</a> • BUYING GROUP NEWS Hotel and Conventio<a title="Oct '11 page 57" href="http://viewer.zmags.com/publication/39b51aa2?page=57">OCTOBER 2011 THE RETAIL OBSERVER57</a> OCTOBER 2011 THE RETAIL OBSERVER57<a title="Oct '11 page 58" href="http://viewer.zmags.com/publication/39b51aa2?page=58">•BUYING GROUP NEWS BrandSource Helps Me</a> •BUYING GROUP NEWS BrandSource Helps Me<a title="Oct '11 page 59" href="http://viewer.zmags.com/publication/39b51aa2?page=59">OCTOBER 2011 THE RETAIL OBSERVER59</a> OCTOBER 2011 THE RETAIL OBSERVER59<a title="Oct '11 page 60" href="http://viewer.zmags.com/publication/39b51aa2?page=60">• ASSOCIATION NEWS MEGA Group USABrea</a> • ASSOCIATION NEWS MEGA Group USABrea<a title="Oct '11 page 61" href="http://viewer.zmags.com/publication/39b51aa2?page=61">OCTOBER 2011 THE RETAIL OBSERVER61</a> OCTOBER 2011 THE RETAIL OBSERVER61<a title="Oct '11 page 62" href="http://viewer.zmags.com/publication/39b51aa2?page=62">Promotions •ON THE MOVEDACOR A</a> Promotions •ON THE MOVEDACOR A<a title="Oct '11 page 63" href="http://viewer.zmags.com/publication/39b51aa2?page=63">WALL OF FAME•RETAILERS OBSERVED• WALL O</a> WALL OF FAME•RETAILERS OBSERVED• WALL O<a title="Oct '11 page 64" href="http://viewer.zmags.com/publication/39b51aa2?page=64"> PWOODFIREDresenting the NP</a> PWOODFIREDresenting the NP<a title="Oct '11 page 65" href="http://viewer.zmags.com/publication/39b51aa2?page=65">ew Solé GourmetDOUBLE OVENOKING AND ENTERTAININ</a> ew Solé GourmetDOUBLE OVENOKING AND ENTERTAININ<a title="Oct '11 page 66" href="http://viewer.zmags.com/publication/39b51aa2?page=66">Manufacturer {NOTES} •</a> Manufacturer {NOTES} •<a title="Oct '11 page 67" href="http://viewer.zmags.com/publication/39b51aa2?page=67">We're headed across the country AGAIN! Plan now t</a> We're headed across the country AGAIN! Plan now t<a title="Oct '11 page 68" href="http://viewer.zmags.com/publication/39b51aa2?page=68">Introducing theFranke Peak Sink Collection.The</a> Introducing theFranke Peak Sink Collection.The