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<br /> MARCH 2013<br /> Formula for<br /> success?<br /> P<br /> T<br /> Th<br /> ASSENGE<br /> ERMINAL<br /> e top ten th<br /> R<br /> EXPO<br /> ings<br /> not to be missed<br /> at this year's<br /> conference and<br /> exhibition<br /> The pros and cons of<br /> airport privatisation<br /> MAGAZINES<br /> How in-terminal<br /> magazines are<br /> helping to put<br /> airports firmly on<br /> the map<br /> F&B<br /> Local<br /> contin<br /> their<br /> the U<br /> FOCUS<br /> brands<br /> ue to make<br /> mark on<br /> S food and<br /> beverage sector<br /> www.passengerterminaltoday.com<br /> <br /> In this issue… 01<br /> COVER STORY<br /> 26 Risky business<br /> PTW analyses the pros<br /> and cons of airport<br /> privatisation<br /> 12<br /> £<br /> The recent<br /> upswing<br /> in airport<br /> privatisations<br /> £ was driven in<br /> part by t<a title="Passenger Terminal World - March 2013 page 1" href="http://viewer.zmags.com/publication/3be4a1ad?page=1"> MARCH 2013 Formula for success? P T Th A</a> <a title="Passenger Terminal World - March 2013 page 2" href="http://viewer.zmags.com/publication/3be4a1ad?page=2"> </a> <a title="Passenger Terminal World - March 2013 page 3" href="http://viewer.zmags.com/publication/3be4a1ad?page=3"> In this issue… 01 COVER STORY 26 Risky busines</a> <a title="Passenger Terminal World - March 2013 page 4" href="http://viewer.zmags.com/publication/3be4a1ad?page=4"> 02 In this issue… REGULARS 89 Now arriving </a> <a title="Passenger Terminal World - March 2013 page 5" href="http://viewer.zmags.com/publication/3be4a1ad?page=5"> Why rebuild when you can upgrade? PTE 2013 stand </a> <a title="Passenger Terminal World - March 2013 page 6" href="http://viewer.zmags.com/publication/3be4a1ad?page=6"> 04 EXPANSION PLANS growth spurt Houston Airpo</a> <a title="Passenger Terminal World - March 2013 page 7" href="http://viewer.zmags.com/publication/3be4a1ad?page=7"> Project by numbers 2012 – the year Houston City C</a> <a title="Passenger Terminal World - March 2013 page 8" href="http://viewer.zmags.com/publication/3be4a1ad?page=8"> 06 AIRPORT TERRACES Left: Caption Xerostrud eli</a> <a title="Passenger Terminal World - March 2013 page 9" href="http://viewer.zmags.com/publication/3be4a1ad?page=9"> EXHIBITING COMPANIES INCLUDE: as of 12.02.13 3M U</a> <a title="Passenger Terminal World - March 2013 page 10" href="http://viewer.zmags.com/publication/3be4a1ad?page=10"> 08 EMERGING TRENDS travel predictions SITA has </a> <a title="Passenger Terminal World - March 2013 page 11" href="http://viewer.zmags.com/publication/3be4a1ad?page=11"> SPEAKER COMPANIES INCLUDE: as of 12.02.13 Aalborg</a> <a title="Passenger Terminal World - March 2013 page 12" href="http://viewer.zmags.com/publication/3be4a1ad?page=12"> See what our attendees have to say on the website</a> <a title="Passenger Terminal World - March 2013 page 13" href="http://viewer.zmags.com/publication/3be4a1ad?page=13"> 2013 Official Host Airport Supported by </a> <a title="Passenger Terminal World - March 2013 page 14" href="http://viewer.zmags.com/publication/3be4a1ad?page=14"> 12 QUEEN ALIA INTERNATIONAL RUTH SLAVID n new fr</a> <a title="Passenger Terminal World - March 2013 page 15" href="http://viewer.zmags.com/publication/3be4a1ad?page=15"> QUEEN ALIA INTERNATIONAL 13 MAIN IMAGE: The </a> <a title="Passenger Terminal World - March 2013 page 16" href="http://viewer.zmags.com/publication/3be4a1ad?page=16"> 14 QUEEN ALIA INTERNATIONAL Teamwork Airports I</a> <a title="Passenger Terminal World - March 2013 page 17" href="http://viewer.zmags.com/publication/3be4a1ad?page=17"> © Richard Davies MAIN IMAGE & INSETS: Large over</a> <a title="Passenger Terminal World - March 2013 page 18" href="http://viewer.zmags.com/publication/3be4a1ad?page=18"> 16 QUEEN ALIA INTERNATIONAL The expose</a> <a title="Passenger Terminal World - March 2013 page 19" href="http://viewer.zmags.com/publication/3be4a1ad?page=19"> SAFE, EFFECTIVE, IMAGE-FREE AND NOW THE SMALLEST</a> <a title="Passenger Terminal World - March 2013 page 20" href="http://viewer.zmags.com/publication/3be4a1ad?page=20"> 18 PERSONAL RAPID TRANSIT SYSTEMS PAUL WILLIS n m</a> <a title="Passenger Terminal World - March 2013 page 21" href="http://viewer.zmags.com/publication/3be4a1ad?page=21"> PERSONAL RAPID TRANSIT SYSTEMS 19 The Lond</a> <a title="Passenger Terminal World - March 2013 page 22" href="http://viewer.zmags.com/publication/3be4a1ad?page=22"> 20 PERSONAL RAPID TRANSIT SYSTEMS Heathro</a> <a title="Passenger Terminal World - March 2013 page 23" href="http://viewer.zmags.com/publication/3be4a1ad?page=23"> PERSONAL RAPID TRANSIT SYSTEMS 21 </a> <a title="Passenger Terminal World - March 2013 page 24" href="http://viewer.zmags.com/publication/3be4a1ad?page=24"> Concepts Products Service </a> <a title="Passenger Terminal World - March 2013 page 25" href="http://viewer.zmags.com/publication/3be4a1ad?page=25"> PERSONAL RAPID TRANSIT SYSTEMS 23 </a> <a title="Passenger Terminal World - March 2013 page 26" href="http://viewer.zmags.com/publication/3be4a1ad?page=26"> 24 PERSONAL RAPID TRANSIT SYSTEMS Weird </a> <a title="Passenger Terminal World - March 2013 page 27" href="http://viewer.zmags.com/publication/3be4a1ad?page=27"> YOU NAME IT LIFE IS HARD WHEN YOU ARE AN ORDI</a> <a title="Passenger Terminal World - March 2013 page 28" href="http://viewer.zmags.com/publication/3be4a1ad?page=28"> 26 PRIVATISATION PAUL BEHNKE & DAVID BENTLEY n ri</a> <a title="Passenger Terminal World - March 2013 page 29" href="http://viewer.zmags.com/publication/3be4a1ad?page=29"> The recent upswing in airport privati</a> <a title="Passenger Terminal World - March 2013 page 30" href="http://viewer.zmags.com/publication/3be4a1ad?page=30"> 28 PRIVATISATION mostly interested in mature,</a> <a title="Passenger Terminal World - March 2013 page 31" href="http://viewer.zmags.com/publication/3be4a1ad?page=31"> y was sold $4.2bn n) – more AU$4.08bn pa d for al</a> <a title="Passenger Terminal World - March 2013 page 32" href="http://viewer.zmags.com/publication/3be4a1ad?page=32"> 30 PRIVATISATION airport assets wor</a> <a title="Passenger Terminal World - March 2013 page 33" href="http://viewer.zmags.com/publication/3be4a1ad?page=33"> Smart innovations. S</a> <a title="Passenger Terminal World - March 2013 page 34" href="http://viewer.zmags.com/publication/3be4a1ad?page=34"> 32 RETAIL TRENDS ROSEMARIE RAWSON n money maker</a> <a title="Passenger Terminal World - March 2013 page 35" href="http://viewer.zmags.com/publication/3be4a1ad?page=35"> RETAIL TRENDS 33 02 Loyalty programmes </a> <a title="Passenger Terminal World - March 2013 page 36" href="http://viewer.zmags.com/publication/3be4a1ad?page=36"> 34 RETAIL TRENDS 04 </a> <a title="Passenger Terminal World - March 2013 page 37" href="http://viewer.zmags.com/publication/3be4a1ad?page=37"> 06666666 ABOVE & RIGHT: OTG already has around 1,</a> <a title="Passenger Terminal World - March 2013 page 38" href="http://viewer.zmags.com/publication/3be4a1ad?page=38"> 36 RETAIL TRENDS 07 Montréal- Trudeau Airport's i</a> <a title="Passenger Terminal World - March 2013 page 39" href="http://viewer.zmags.com/publication/3be4a1ad?page=39"> BAGGAGE HANDLING SOLUTIONS </a> <a title="Passenger Terminal World - March 2013 page 40" href="http://viewer.zmags.com/publication/3be4a1ad?page=40"> 38 AIRPORT MAGAZINES HAZEL SWAIN n </a> <a title="Passenger Terminal World - March 2013 page 41" href="http://viewer.zmags.com/publication/3be4a1ad?page=41"> AIRPORT MAGAZINES 39 First p</a> <a title="Passenger Terminal World - March 2013 page 42" href="http://viewer.zmags.com/publication/3be4a1ad?page=42"> 40 AIRPORT MAGAZINES In-house airport magazines p</a> <a title="Passenger Terminal World - March 2013 page 43" href="http://viewer.zmags.com/publication/3be4a1ad?page=43"> HOLIDAYS { omson} ESCAPE WITH THOMSON TO MEXI</a> <a title="Passenger Terminal World - March 2013 page 44" href="http://viewer.zmags.com/publication/3be4a1ad?page=44"> 42 AIRPORT MAGAZINES ABOVE: Top </a> <a title="Passenger Terminal World - March 2013 page 45" href="http://viewer.zmags.com/publication/3be4a1ad?page=45"> SOME THINK AIRPORT EFFICIENCY HAS REACHED ITS LIM</a> <a title="Passenger Terminal World - March 2013 page 46" href="http://viewer.zmags.com/publication/3be4a1ad?page=46"> 44 AIRPORT LOUNGES RUTH SLAVID n </a> <a title="Passenger Terminal World - March 2013 page 47" href="http://viewer.zmags.com/publication/3be4a1ad?page=47"> AIRPORT LOUNGES 45 For three weeks during </a> <a title="Passenger Terminal World - March 2013 page 48" href="http://viewer.zmags.com/publication/3be4a1ad?page=48"> 46 AIRPORT LOUNGES Design</a> <a title="Passenger Terminal World - March 2013 page 49" href="http://viewer.zmags.com/publication/3be4a1ad?page=49"> San Francisco International Airport, California, </a> <a title="Passenger Terminal World - March 2013 page 50" href="http://viewer.zmags.com/publication/3be4a1ad?page=50"> PRODUCT LAUNCH AT PASSENGER TERMINAL EXPO THE ALL</a> <a title="Passenger Terminal World - March 2013 page 51" href="http://viewer.zmags.com/publication/3be4a1ad?page=51"> AIRPORT LOUNGES 49 More is more </a> <a title="Passenger Terminal World - March 2013 page 52" href="http://viewer.zmags.com/publication/3be4a1ad?page=52"> 50 AIRPORT LOUNGES </a> <a title="Passenger Terminal World - March 2013 page 53" href="http://viewer.zmags.com/publication/3be4a1ad?page=53"> </a> <a title="Passenger Terminal World - March 2013 page 54" href="http://viewer.zmags.com/publication/3be4a1ad?page=54"> 52 LONDON GATWICK HAZEL SWAIN n leader of the pa</a> <a title="Passenger Terminal World - March 2013 page 55" href="http://viewer.zmags.com/publication/3be4a1ad?page=55"> LONDON GATWICK 53 Stewart Wingate, CEO, Gat</a> <a title="Passenger Terminal World - March 2013 page 56" href="http://viewer.zmags.com/publication/3be4a1ad?page=56"> 54 LONDON GATWICK We have a mindset that we'</a> <a title="Passenger Terminal World - March 2013 page 57" href="http://viewer.zmags.com/publication/3be4a1ad?page=57"> is currently in place, Wingate says, that will fo</a> <a title="Passenger Terminal World - March 2013 page 58" href="http://viewer.zmags.com/publication/3be4a1ad?page=58"> BagQuality Network deployment Airports using Bag</a> <a title="Passenger Terminal World - March 2013 page 59" href="http://viewer.zmags.com/publication/3be4a1ad?page=59"> LONDON GATWICK 57 Moving on from the immed</a> <a title="Passenger Terminal World - March 2013 page 60" href="http://viewer.zmags.com/publication/3be4a1ad?page=60"> 58 LONDON GATWICK At Gatwick we'll </a> <a title="Passenger Terminal World - March 2013 page 61" href="http://viewer.zmags.com/publication/3be4a1ad?page=61"> FAST GATE SERIES Fully automatic border & access </a> <a title="Passenger Terminal World - March 2013 page 62" href="http://viewer.zmags.com/publication/3be4a1ad?page=62"> 60 F&B FOCUS: LOCAL BRANDS JOE BATES n K R</a> <a title="Passenger Terminal World - March 2013 page 63" href="http://viewer.zmags.com/publication/3be4a1ad?page=63"> F&B FOCUS: LOCAL BRANDS 61 DOWN W TO N DINE</a> <a title="Passenger Terminal World - March 2013 page 64" href="http://viewer.zmags.com/publication/3be4a1ad?page=64"> 62 F&B FOCUS: LOCAL BRANDS Local F&B brands at</a> <a title="Passenger Terminal World - March 2013 page 65" href="http://viewer.zmags.com/publication/3be4a1ad?page=65"> F&B FOCUS: LOCAL BRANDS 63 necessarily recogni</a> <a title="Passenger Terminal World - March 2013 page 66" href="http://viewer.zmags.com/publication/3be4a1ad?page=66"> 64 F&B FOCUS: LOCAL BRANDS ABOVE:</a> <a title="Passenger Terminal World - March 2013 page 67" href="http://viewer.zmags.com/publication/3be4a1ad?page=67"> READY FOR TAKE OFF WAnzl | Airport + SeCurity Sol</a> <a title="Passenger Terminal World - March 2013 page 68" href="http://viewer.zmags.com/publication/3be4a1ad?page=68"> 66 PASSENGER TERMINAL EXPO 2013 9-11 APR</a> <a title="Passenger Terminal World - March 2013 page 69" href="http://viewer.zmags.com/publication/3be4a1ad?page=69"> PASSENGER TERMINAL EXPO 2013 67 </a> <a title="Passenger Terminal World - March 2013 page 70" href="http://viewer.zmags.com/publication/3be4a1ad?page=70"> Stand 4160 Innovative, efficient and sustainable</a> <a title="Passenger Terminal World - March 2013 page 71" href="http://viewer.zmags.com/publication/3be4a1ad?page=71"> Networking opportunity Described at the</a> <a title="Passenger Terminal World - March 2013 page 72" href="http://viewer.zmags.com/publication/3be4a1ad?page=72"> 70 PASSENGER TERMINAL EXPO 2013 Retrofit self bag</a> <a title="Passenger Terminal World - March 2013 page 73" href="http://viewer.zmags.com/publication/3be4a1ad?page=73"> The Airport Simulation Solution Optimise Investm</a> <a title="Passenger Terminal World - March 2013 page 74" href="http://viewer.zmags.com/publication/3be4a1ad?page=74"> 72 PASSENGER TERMINAL CONFERENCE 2013 INTERVIEW </a> <a title="Passenger Terminal World - March 2013 page 75" href="http://viewer.zmags.com/publication/3be4a1ad?page=75"> PASSENGER TERMINAL CONFERENCE 2013 INTERVIEW 73 </a> <a title="Passenger Terminal World - March 2013 page 76" href="http://viewer.zmags.com/publication/3be4a1ad?page=76"> 74 PASSENGER TERMINAL EXPO 2013 INTERVIEW secure</a> <a title="Passenger Terminal World - March 2013 page 77" href="http://viewer.zmags.com/publication/3be4a1ad?page=77"> PASSENGER TERMINAL EXPO 2013 INTERVIEW 75 S e an</a> <a title="Passenger Terminal World - March 2013 page 78" href="http://viewer.zmags.com/publication/3be4a1ad?page=78"> 76 DESIGN AND TECHNOLOGY decision maker Und</a> <a title="Passenger Terminal World - March 2013 page 79" href="http://viewer.zmags.com/publication/3be4a1ad?page=79"> DESIGN AND TECHNOLOGY 77 </a> <a title="Passenger Terminal World - March 2013 page 80" href="http://viewer.zmags.com/publication/3be4a1ad?page=80"> 78 DESIGN AND TECHNOLOGY stand out from the </a> <a title="Passenger Terminal World - March 2013 page 81" href="http://viewer.zmags.com/publication/3be4a1ad?page=81"> DESIGN AND TECHNOLOGY 79 </a> <a title="Passenger Terminal World - March 2013 page 82" href="http://viewer.zmags.com/publication/3be4a1ad?page=82"> 80 DESIGN AND TECHNOLOGY controlled environm</a> <a title="Passenger Terminal World - March 2013 page 83" href="http://viewer.zmags.com/publication/3be4a1ad?page=83"> DESIGN AND TECHNOLOGY 81 </a> <a title="Passenger Terminal World - March 2013 page 84" href="http://viewer.zmags.com/publication/3be4a1ad?page=84"> EMBARKmobile Increased </a> <a title="Passenger Terminal World - March 2013 page 85" href="http://viewer.zmags.com/publication/3be4a1ad?page=85"> DESIGN AND TECHNOLOGY 83 the bigger picture </a> <a title="Passenger Terminal World - March 2013 page 86" href="http://viewer.zmags.com/publication/3be4a1ad?page=86"> 84 DESIGN AND TECHNOLOGY pushing the boundar</a> <a title="Passenger Terminal World - March 2013 page 87" href="http://viewer.zmags.com/publication/3be4a1ad?page=87"> DESIGN AND TECHNOLOGY 85 lifting made easy </a> <a title="Passenger Terminal World - March 2013 page 88" href="http://viewer.zmags.com/publication/3be4a1ad?page=88"> 86 DESIGN AND TECHNOLOGY oriental design Ai</a> <a title="Passenger Terminal World - March 2013 page 89" href="http://viewer.zmags.com/publication/3be4a1ad?page=89"> INTOS interior contracting is a innovative, inter</a> <a title="Passenger Terminal World - March 2013 page 90" href="http://viewer.zmags.com/publication/3be4a1ad?page=90"> </a> <a title="Passenger Terminal World - March 2013 page 91" href="http://viewer.zmags.com/publication/3be4a1ad?page=91"> NOW ARRIVING 89 Early bag store Alstef</a> <a title="Passenger Terminal World - March 2013 page 92" href="http://viewer.zmags.com/publication/3be4a1ad?page=92"> The expansion of King Khaled International Airpor</a> <a title="Passenger Terminal World - March 2013 page 93" href="http://viewer.zmags.com/publication/3be4a1ad?page=93"> Passenger processing PrehKeyTec, leading interna</a> <a title="Passenger Terminal World - March 2013 page 94" href="http://viewer.zmags.com/publication/3be4a1ad?page=94"> Recently Vanderlande Industries introduced MMS, a</a> <a title="Passenger Terminal World - March 2013 page 95" href="http://viewer.zmags.com/publication/3be4a1ad?page=95"> Artificial voice systems by AviaVox It's more than</a> <a title="Passenger Terminal World - March 2013 page 96" href="http://viewer.zmags.com/publication/3be4a1ad?page=96"> ADVERTISERS INDEX Aéroports de Montréal .........</a> <a title="Passenger Terminal World - March 2013 page 97" href="http://viewer.zmags.com/publication/3be4a1ad?page=97"> TOGETHER, WE’RE CREATING AIRPORTS THAT ARE MORE E</a> <a title="Passenger Terminal World - March 2013 page 98" href="http://viewer.zmags.com/publication/3be4a1ad?page=98"> 96 lounging around Airport lounges are no l</a> <a title="Passenger Terminal World - March 2013 page 99" href="http://viewer.zmags.com/publication/3be4a1ad?page=99"> We don't just solve operational and pla</a> <a title="Passenger Terminal World - March 2013 page 100" href="http://viewer.zmags.com/publication/3be4a1ad?page=100"> James Park Associates Design Consultants </a>