<br />
Computertalk<br />
The InTersecTIon of Technology and ManageMenT<br />
Vl. 31 No. 6 November/December 2011 for the pharmaCist<br />
<br />
The Outlook<br />
for<br />
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The results of our annual survey indicate<br />
that 2012 should be another active year for<br />
pharmacies looking for the newest technol-<br />
ogy and for ways to get even more out of<br />
pharmacy management software, point of<br />
sale, and IVR. pg. 19<br />
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&l<a title="ComputerTalk for the Pharmacist page 1" href="http://viewer.zmags.com/publication/3bf8da28?page=1">Computertalk The InTersecTIon of </a> Computertalk The InTersecTIon of <a title="ComputerTalk for the Pharmacist page 2" href="http://viewer.zmags.com/publication/3bf8da28?page=2">The 2012 Next-GenerationPharmacist ™ award nomin</a> The 2012 Next-GenerationPharmacist ™ award nomin<a title="ComputerTalk for the Pharmacist page 3" href="http://viewer.zmags.com/publication/3bf8da28?page=3"> SoftWriters, Inc.Long Term </a> SoftWriters, Inc.Long Term <a title="ComputerTalk for the Pharmacist page 4" href="http://viewer.zmags.com/publication/3bf8da28?page=4">In This Issue:Computertalk The In</a> In This Issue:Computertalk The In<a title="ComputerTalk for the Pharmacist page 5" href="http://viewer.zmags.com/publication/3bf8da28?page=5">I REALLYOUGHT TOHAVE THATLOOKED AT to en</a> I REALLYOUGHT TOHAVE THATLOOKED AT to en<a title="ComputerTalk for the Pharmacist page 6" href="http://viewer.zmags.com/publication/3bf8da28?page=6">Computertalk The InTersecTIon of </a> Computertalk The InTersecTIon of <a title="ComputerTalk for the Pharmacist page 7" href="http://viewer.zmags.com/publication/3bf8da28?page=7">What makes a pharmacy her first choice?</a> What makes a pharmacy her first choice?<a title="ComputerTalk for the Pharmacist page 8" href="http://viewer.zmags.com/publication/3bf8da28?page=8">IndustryWatchWinn-Dixie OffersNew Mobile Phon</a> IndustryWatchWinn-Dixie OffersNew Mobile Phon<a title="ComputerTalk for the Pharmacist page 9" href="http://viewer.zmags.com/publication/3bf8da28?page=9"></a> <a title="ComputerTalk for the Pharmacist page 10" href="http://viewer.zmags.com/publication/3bf8da28?page=10">IndustryWatchcontinued from page 6voiceTec</a> IndustryWatchcontinued from page 6voiceTec<a title="ComputerTalk for the Pharmacist page 11" href="http://viewer.zmags.com/publication/3bf8da28?page=11">What makes a pharmacy their first pick?</a> What makes a pharmacy their first pick?<a title="ComputerTalk for the Pharmacist page 12" href="http://viewer.zmags.com/publication/3bf8da28?page=12">IndustryWatchcontinued from page 8still main</a> IndustryWatchcontinued from page 8still main<a title="ComputerTalk for the Pharmacist page 13" href="http://viewer.zmags.com/publication/3bf8da28?page=13">featureBetter WaysWhat’s on Your R</a> featureBetter WaysWhat’s on Your R<a title="ComputerTalk for the Pharmacist page 14" href="http://viewer.zmags.com/publication/3bf8da28?page=14">featureBetter Wayscontinued from previous page</a> featureBetter Wayscontinued from previous page<a title="ComputerTalk for the Pharmacist page 15" href="http://viewer.zmags.com/publication/3bf8da28?page=15">Can you:Accept payment forflu shots withoutsend</a> Can you:Accept payment forflu shots withoutsend<a title="ComputerTalk for the Pharmacist page 16" href="http://viewer.zmags.com/publication/3bf8da28?page=16">featureBetter Ways continued from page 12Ou</a> featureBetter Ways continued from page 12Ou<a title="ComputerTalk for the Pharmacist page 17" href="http://viewer.zmags.com/publication/3bf8da28?page=17">featureClean, Accurate ClaimsThe Co</a> featureClean, Accurate ClaimsThe Co<a title="ComputerTalk for the Pharmacist page 18" href="http://viewer.zmags.com/publication/3bf8da28?page=18">featureClean, Accurate Claimscontinued from pr</a> featureClean, Accurate Claimscontinued from pr<a title="ComputerTalk for the Pharmacist page 19" href="http://viewer.zmags.com/publication/3bf8da28?page=19">featureClean, Accurate Claimshighlight of this</a> featureClean, Accurate Claimshighlight of this<a title="ComputerTalk for the Pharmacist page 20" href="http://viewer.zmags.com/publication/3bf8da28?page=20">18 ComputerTalk</a> 18 ComputerTalk<a title="ComputerTalk for the Pharmacist page 21" href="http://viewer.zmags.com/publication/3bf8da28?page=21">The Outlookfor At t</a> The Outlookfor At t<a title="ComputerTalk for the Pharmacist page 22" href="http://viewer.zmags.com/publication/3bf8da28?page=22"> cover storyThe Outlook for 2012Wha</a> cover storyThe Outlook for 2012Wha<a title="ComputerTalk for the Pharmacist page 23" href="http://viewer.zmags.com/publication/3bf8da28?page=23">Leave IT to us“Cerner Etreby is</a> Leave IT to us“Cerner Etreby is<a title="ComputerTalk for the Pharmacist page 24" href="http://viewer.zmags.com/publication/3bf8da28?page=24"> cover storyThe Outlook for 2012cont</a> cover storyThe Outlook for 2012cont<a title="ComputerTalk for the Pharmacist page 25" href="http://viewer.zmags.com/publication/3bf8da28?page=25">November/December 2011 23</a> November/December 2011 23<a title="ComputerTalk for the Pharmacist page 26" href="http://viewer.zmags.com/publication/3bf8da28?page=26"> cover storyThe Outlook for 2012cont</a> cover storyThe Outlook for 2012cont<a title="ComputerTalk for the Pharmacist page 27" href="http://viewer.zmags.com/publication/3bf8da28?page=27">Night owl.RxMedi</a> Night owl.RxMedi<a title="ComputerTalk for the Pharmacist page 28" href="http://viewer.zmags.com/publication/3bf8da28?page=28"> cover storyThe Outlook for 2012cont</a> cover storyThe Outlook for 2012cont<a title="ComputerTalk for the Pharmacist page 29" href="http://viewer.zmags.com/publication/3bf8da28?page=29">“We both used another software for 10years but w</a> “We both used another software for 10years but w<a title="ComputerTalk for the Pharmacist page 30" href="http://viewer.zmags.com/publication/3bf8da28?page=30"> cover storyThe Outlook for 2012conti</a> cover storyThe Outlook for 2012conti<a title="ComputerTalk for the Pharmacist page 31" href="http://viewer.zmags.com/publication/3bf8da28?page=31">Today’s ShoppersAre Smarter.So Are Your Competi</a> Today’s ShoppersAre Smarter.So Are Your Competi<a title="ComputerTalk for the Pharmacist page 32" href="http://viewer.zmags.com/publication/3bf8da28?page=32"> cover storyThe Outlook for 2012cont</a> cover storyThe Outlook for 2012cont<a title="ComputerTalk for the Pharmacist page 33" href="http://viewer.zmags.com/publication/3bf8da28?page=33">877.562.5987November/December 2011 31</a> 877.562.5987November/December 2011 31<a title="ComputerTalk for the Pharmacist page 34" href="http://viewer.zmags.com/publication/3bf8da28?page=34"> cover storyThe Outlook for 2012 con</a> cover storyThe Outlook for 2012 con<a title="ComputerTalk for the Pharmacist page 35" href="http://viewer.zmags.com/publication/3bf8da28?page=35">877.562.5987November/December 2011 33</a> 877.562.5987November/December 2011 33<a title="ComputerTalk for the Pharmacist page 36" href="http://viewer.zmags.com/publication/3bf8da28?page=36"> cover storyThe Outlook for 2012con</a> cover storyThe Outlook for 2012con<a title="ComputerTalk for the Pharmacist page 37" href="http://viewer.zmags.com/publication/3bf8da28?page=37"> cover story Pharmac</a> cover story Pharmac<a title="ComputerTalk for the Pharmacist page 38" href="http://viewer.zmags.com/publication/3bf8da28?page=38">george’scornerPeopleToo much of what we</a> george’scornerPeopleToo much of what we<a title="ComputerTalk for the Pharmacist page 39" href="http://viewer.zmags.com/publication/3bf8da28?page=39">and their level of communication capabilities. Sp</a> and their level of communication capabilities. Sp<a title="ComputerTalk for the Pharmacist page 40" href="http://viewer.zmags.com/publication/3bf8da28?page=40">technologycornerHow Will PharmacyConnect w</a> technologycornerHow Will PharmacyConnect w<a title="ComputerTalk for the Pharmacist page 41" href="http://viewer.zmags.com/publication/3bf8da28?page=41">hospital or with other physicians, laboratories, </a> hospital or with other physicians, laboratories, <a title="ComputerTalk for the Pharmacist page 42" href="http://viewer.zmags.com/publication/3bf8da28?page=42">catalystcornerHelping Patients NavigateMe</a> catalystcornerHelping Patients NavigateMe<a title="ComputerTalk for the Pharmacist page 43" href="http://viewer.zmags.com/publication/3bf8da28?page=43">tient made a decision not to take a cholesterol m</a> tient made a decision not to take a cholesterol m<a title="ComputerTalk for the Pharmacist page 44" href="http://viewer.zmags.com/publication/3bf8da28?page=44">viewpoints2012: What’s Ahead?As 2011 co</a> viewpoints2012: What’s Ahead?As 2011 co<a title="ComputerTalk for the Pharmacist page 45" href="http://viewer.zmags.com/publication/3bf8da28?page=45">covered ingredients. 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In the lattercase, the phar<a title="ComputerTalk for the Pharmacist page 46" href="http://viewer.zmags.com/publication/3bf8da28?page=46">viewpointscontinued from previous pagePDC gr</a> viewpointscontinued from previous pagePDC gr<a title="ComputerTalk for the Pharmacist page 47" href="http://viewer.zmags.com/publication/3bf8da28?page=47">Conferencecircuit The National Community</a> Conferencecircuit The National Community<a title="ComputerTalk for the Pharmacist page 48" href="http://viewer.zmags.com/publication/3bf8da28?page=48">s voiceTech’s LarryStratton, left, in conversati</a> s voiceTech’s LarryStratton, left, in conversati<a title="ComputerTalk for the Pharmacist page 49" href="http://viewer.zmags.com/publication/3bf8da28?page=49">NCPA (continued)JustinMeyer fromMcKessonPha</a> NCPA (continued)JustinMeyer fromMcKessonPha<a title="ComputerTalk for the Pharmacist page 50" href="http://viewer.zmags.com/publication/3bf8da28?page=50">American Society for Automation in PharmacyCerne</a> American Society for Automation in PharmacyCerne<a title="ComputerTalk for the Pharmacist page 51" href="http://viewer.zmags.com/publication/3bf8da28?page=51">ASAPTHE </a> ASAPTHE <a title="ComputerTalk for the Pharmacist page 52" href="http://viewer.zmags.com/publication/3bf8da28?page=52">Cookie Cutter.Why settle for off-the-shelf p</a> Cookie Cutter.Why settle for off-the-shelf p