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<br /> The<br /> RetailObserver<br /> 2764 N. Green Valley Pkwy. Suite 508<br /> Henderson, NV 89014-2121<br /> January, 2012 AN EYE ON THE INDUSTRY SINCE 1970 Vol. 23, Issue 1<br /> THE KITCHEN<br /> & BATH<br /> INDUSTRY<br /> SHOW<br /> PAGE 8<br /> CES 2012<br /> INNOVATIONS<br /> AWARDS<br /> HONOREES<br /> PAGE 34<br /> Printed on Recycled Paper<br /> 10% Post Consumer<br /> PRSRT STD<br /> US Postage<br /> Paid<br /> St. Joseph, MI<br /> Permit No. 158<br /> <br /> <br /> AS I SEE IT<br /> <br /> ELLE’S VIEW<br /> •<br /> • AS I SEE IT<br /> When the Going Gets Tough,<br /> the Tough Get Going<br /> T<br /> he Center for Retailing Studies in Mays Business School at Texas A&M<br /> University hosted its annual Retailing Summit this past fall. Three<br /> hundred retail executives from across the nation participated to hear<br /> CEOs and industry thought leaders discuss<a title="Jan '12 page 1" href="http://viewer.zmags.com/publication/3d073223?page=1"> The RetailObserver 2764 N. Green Valley Pkwy. S</a> <a title="Jan '12 page 2" href="http://viewer.zmags.com/publication/3d073223?page=2"> </a> <a title="Jan '12 page 3" href="http://viewer.zmags.com/publication/3d073223?page=3"> </a> <a title="Jan '12 page 4" href="http://viewer.zmags.com/publication/3d073223?page=4"> AS I SEE IT ELLE’S VIEW • • AS I SEE IT </a> <a title="Jan '12 page 5" href="http://viewer.zmags.com/publication/3d073223?page=5"> </a> <a title="Jan '12 page 6" href="http://viewer.zmags.com/publication/3d073223?page=6"> VIEWS • MOE’S MUSINGS • VIEWS Where Has</a> <a title="Jan '12 page 7" href="http://viewer.zmags.com/publication/3d073223?page=7"> </a> <a title="Jan '12 page 8" href="http://viewer.zmags.com/publication/3d073223?page=8"> • KBIS 2012 • KBIS 2012 • KBIS 2012 • K</a> <a title="Jan '12 page 9" href="http://viewer.zmags.com/publication/3d073223?page=9"> 012 • KBIS 2012 • KBIS 2012 • TheKitchen</a> <a title="Jan '12 page 10" href="http://viewer.zmags.com/publication/3d073223?page=10"> | continued from page 9 | T he show also </a> <a title="Jan '12 page 11" href="http://viewer.zmags.com/publication/3d073223?page=11"> </a> <a title="Jan '12 page 12" href="http://viewer.zmags.com/publication/3d073223?page=12"> | continued from page 10 | Uniquely THINGS TO C</a> <a title="Jan '12 page 13" href="http://viewer.zmags.com/publication/3d073223?page=13"> Touch the The Kitchen&Bath In</a> <a title="Jan '12 page 14" href="http://viewer.zmags.com/publication/3d073223?page=14"> Book Review • The Reta</a> <a title="Jan '12 page 15" href="http://viewer.zmags.com/publication/3d073223?page=15"> Mailbag Just wanted to drop you a note on just h</a> <a title="Jan '12 page 16" href="http://viewer.zmags.com/publication/3d073223?page=16"> Industry [ News ] Susan Ungaro, president of th</a> <a title="Jan '12 page 17" href="http://viewer.zmags.com/publication/3d073223?page=17"> • considers how people feel in the space—the </a> <a title="Jan '12 page 18" href="http://viewer.zmags.com/publication/3d073223?page=18"> Industry [ News ] | continued from page 17 | </a> <a title="Jan '12 page 19" href="http://viewer.zmags.com/publication/3d073223?page=19"> 7TH GENERATION DISHDRAWER™ We crea</a> <a title="Jan '12 page 20" href="http://viewer.zmags.com/publication/3d073223?page=20"> Industry [ News ] | continued from page 18 | </a> <a title="Jan '12 page 21" href="http://viewer.zmags.com/publication/3d073223?page=21"> JANUARY 2012 THE RETAIL OBSERVER 21</a> <a title="Jan '12 page 22" href="http://viewer.zmags.com/publication/3d073223?page=22"> Industry [ News ] | continued from page 20 | </a> <a title="Jan '12 page 23" href="http://viewer.zmags.com/publication/3d073223?page=23"> 67 JANUARY 2012 THE RETAIL OBSERVER 823</a> <a title="Jan '12 page 24" href="http://viewer.zmags.com/publication/3d073223?page=24"> Industry [ News ] | continued from page 22 | </a> <a title="Jan '12 page 25" href="http://viewer.zmags.com/publication/3d073223?page=25"> JANUARY 2012 THE RETAIL OBSERVER 25</a> <a title="Jan '12 page 26" href="http://viewer.zmags.com/publication/3d073223?page=26"> Industry [ News ] | continued from page 24 | </a> <a title="Jan '12 page 27" href="http://viewer.zmags.com/publication/3d073223?page=27"> Liebherr offers fresh design ideas with its frees</a> <a title="Jan '12 page 28" href="http://viewer.zmags.com/publication/3d073223?page=28"> Industry [ News ] | continued from page 26 | </a> <a title="Jan '12 page 29" href="http://viewer.zmags.com/publication/3d073223?page=29"> </a> <a title="Jan '12 page 30" href="http://viewer.zmags.com/publication/3d073223?page=30"> Industry [ News ] | continued from page 28 | </a> <a title="Jan '12 page 31" href="http://viewer.zmags.com/publication/3d073223?page=31"> </a> <a title="Jan '12 page 32" href="http://viewer.zmags.com/publication/3d073223?page=32"> • ASSOCIATION NEWS CEA Highlights Efficient & </a> <a title="Jan '12 page 33" href="http://viewer.zmags.com/publication/3d073223?page=33"> WALL OF FAME• RETAILERS OBSERVED • WALL O</a> <a title="Jan '12 page 34" href="http://viewer.zmags.com/publication/3d073223?page=34"> • Internati 2012 Innovations THE INNOVATIONS DES</a> <a title="Jan '12 page 35" href="http://viewer.zmags.com/publication/3d073223?page=35"> • onalCES® Awards Honoree s TECHNOLOGY MANUFACTU</a> <a title="Jan '12 page 36" href="http://viewer.zmags.com/publication/3d073223?page=36"> CES 2012 INNOVATIONS AWARDS HONOREES | continued </a> <a title="Jan '12 page 37" href="http://viewer.zmags.com/publication/3d073223?page=37"> • 8 9 10 a touch sensitive dial pad offers acces</a> <a title="Jan '12 page 38" href="http://viewer.zmags.com/publication/3d073223?page=38"> Elly Valas • R E T A I L V I</a> <a title="Jan '12 page 39" href="http://viewer.zmags.com/publication/3d073223?page=39"> Wish by Andrew Bannecker “I focused my design o</a> <a title="Jan '12 page 40" href="http://viewer.zmags.com/publication/3d073223?page=40"> John Tschohl • C U S T O M E R S E R V I C E Hig</a> <a title="Jan '12 page 41" href="http://viewer.zmags.com/publication/3d073223?page=41"> The NKBA Kitchen & Bath Industry Directory FREE C</a> <a title="Jan '12 page 42" href="http://viewer.zmags.com/publication/3d073223?page=42"> Rick Segel • RETAIL BUSINESS KIT What a Was</a> <a title="Jan '12 page 43" href="http://viewer.zmags.com/publication/3d073223?page=43"> www.woodstonehome.com | 1-800-578-6836 | </a> <a title="Jan '12 page 44" href="http://viewer.zmags.com/publication/3d073223?page=44"> Libby Wagner • CULTURE COACH Recognize—or Els</a> <a title="Jan '12 page 45" href="http://viewer.zmags.com/publication/3d073223?page=45"> • Retail Resources </a> <a title="Jan '12 page 46" href="http://viewer.zmags.com/publication/3d073223?page=46"> On the Radar Rising Job Figures in Employment</a> <a title="Jan '12 page 47" href="http://viewer.zmags.com/publication/3d073223?page=47"> • BLUE GAVEL PRESS: U.S. EMPLOYER’S GUIDE Re</a> <a title="Jan '12 page 48" href="http://viewer.zmags.com/publication/3d073223?page=48"> • CONSUMER ELECTRONICS TRENDS Electronics Amon</a> <a title="Jan '12 page 49" href="http://viewer.zmags.com/publication/3d073223?page=49"> March 6 - 9, 2012 Las Vegas Convention Center </a> <a title="Jan '12 page 50" href="http://viewer.zmags.com/publication/3d073223?page=50"> John White • APPLIANCE TRENDS The Life Expe</a> <a title="Jan '12 page 51" href="http://viewer.zmags.com/publication/3d073223?page=51"> THE “BEST VALUE” PROFESSIONAL RANGES </a> <a title="Jan '12 page 52" href="http://viewer.zmags.com/publication/3d073223?page=52"> Bill Bazemore • FURNITURE TRENDS Maximizing</a> <a title="Jan '12 page 53" href="http://viewer.zmags.com/publication/3d073223?page=53"> Delivery Assembly You have customers who enjoy t</a> <a title="Jan '12 page 54" href="http://viewer.zmags.com/publication/3d073223?page=54"> Jeanette Howe • S M A R T H O M E T E C H N</a> <a title="Jan '12 page 55" href="http://viewer.zmags.com/publication/3d073223?page=55"> 2012 • </a> <a title="Jan '12 page 56" href="http://viewer.zmags.com/publication/3d073223?page=56"> • BUYING GROUP NEWS Home Entertainment Source</a> <a title="Jan '12 page 57" href="http://viewer.zmags.com/publication/3d073223?page=57"> Look ng to expand? Want new customers? i Grow </a> <a title="Jan '12 page 58" href="http://viewer.zmags.com/publication/3d073223?page=58"> • BUYING GROUP NEWS JERRY EPPERSON KEYNOTE </a> <a title="Jan '12 page 59" href="http://viewer.zmags.com/publication/3d073223?page=59"> ORLANDO • GAYLORD PALMS • FEBRUARY 26-29 www.nati</a> <a title="Jan '12 page 60" href="http://viewer.zmags.com/publication/3d073223?page=60"> If Appliances WHO WOULD THEY TALK TO A B </a> <a title="Jan '12 page 61" href="http://viewer.zmags.com/publication/3d073223?page=61"> • SERVICE NEWS Could Talk: ND WHAT WOULD THEY </a> <a title="Jan '12 page 62" href="http://viewer.zmags.com/publication/3d073223?page=62"> DPHA Announces 20 T he annual Decorative Plumb</a> <a title="Jan '12 page 63" href="http://viewer.zmags.com/publication/3d073223?page=63"> • ASSOCIATION NEWS 11 Award Recipients recipien</a> <a title="Jan '12 page 64" href="http://viewer.zmags.com/publication/3d073223?page=64"> Timothy Bednarz “YOU </a> <a title="Jan '12 page 65" href="http://viewer.zmags.com/publication/3d073223?page=65"> • F E AT U R E D C O L U M N : G R E AT L E A D </a> <a title="Jan '12 page 66" href="http://viewer.zmags.com/publication/3d073223?page=66"> Manufacturer {NOTES} •</a> <a title="Jan '12 page 67" href="http://viewer.zmags.com/publication/3d073223?page=67"> Visit maytag.com for warranty details. Best clea</a> <a title="Jan '12 page 68" href="http://viewer.zmags.com/publication/3d073223?page=68"> Pushing clean to a new level of amazing Introduci</a>