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2 CAR-LOT COWBOY
Tom Stuker stars in new reality
TV show about dealerships.
22 MINING FOR USED CARS
Dealers dig deep to replenish
their pre-owned inventories.
30 DOING TIME
Why does the clock sometimes
seem to stop in the F&I office?
's Scott Painter:
Dealer Friend
OR FOE?
It may not be a black-and-white issue. On page 14
A PENTON MEDIA PUBLICATION
January 2012
“WITH AUTOTRADER.COM, MY NEW AND USED CARS
SELL A LOT FASTER. 41PERCENT FASTER.”
Alison Spitzer
Owner–Spitzer Automotive Group
Elyria, OH
Belinda Amentas
Major Accounts Consultant
AutoTrader.com
“Our new car sales are up 52% and used sales are
2 CAR-LOT COWBOY Tom Stuker stars in
“WITH AUTOTRADER.COM, MY NEW AND USED CARS
Volume 46, Number 1 VW considering further
EDITOR'S FORUM BY STEVE FINLAY We welcome readers
THE WAY I SEE IT BY JIM ZIEGLER We welcome reader
J O K you're E R invited to Fabulous NADA 2
RECOVERY ROOM Surviving in Detroit Dealers tell o
LEGAL AFFAIRS Stores Closed, Case Open Lawyers se
WARD'S TOP 500 DEALER PROFILE To the `Third' Powe
You might think car dealer pend their free ti
OUTLOOK A Recovery Like No Other Some old car-buy
Toyota's last.” Hyundai and Kia also are s
OUTLOOK bring Alfa Romeo production here. Chrysl
Auto analyst Sean McAlinden wonders why there are
TRUTH AND CONSEQUENCES TrueCar feeling the he
recently warned dealers about offering si
WardsAuto: What are those? Painter: Our
TRUECAR TRULY IRKS MANY DEALERS But Scott Painter
POINT COUNTERPOINT An Open Letter and a Personal
PROFITCENTER: DEALER MANAGEMENT What Dealer Docto
PROFITCENTER: DEALER MANAGEMENT Time's Not Necess
9 Questions for Vendors How to make the vetting p
PROFITCENTER: REMARKETING Dealers Mining for Used
PROFITCENTER: REMARKETING Small-Car Segment Crowd
PROFITCENTER: INTERNET Please Press 1 for Flashba
PROFITCENTER: INTERNET Mobile-Device Car Shoppers
PROFITCENTER: SALES Get Smart How dealers can app
PROFITCENTER: SALES Name that Car Revived Dart mo
PROFITCENTER: FINANCE & INSURANCE In Search of Pe
ments, new products and opened-up lending, he
PROFITCENTER: FINANCE & INSURANCE Time Can Tick S
PROFITCENTER: FIXED OPERATIONS Ward's 10 Best Eng
END GAME BY DREW WINTER In 2025, Mileage May Vary
USED VEHICLE DEPARTMENT MANAGEMENT TRAINING
ADPs Integration Drives Better Workflow for Holma