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Best regards
Zmags
Summer2012 Show me the money
Our expert panel takes stock
of hotel financing
Talking Turkey
International operators flock to
Europe's fastest-growing market
www.hmi-online.com
An old master
An official
publication of
Kempinski's Reto Wittwer extols traditional values
www.ehma.com
Sofitel's Robert Gaymer-Jones · Meet Heinz Beck · Social media leaders · The multidimensional Matteo Thun
ecostore ecostore
Best in class
in energy efficiency
Efficiency
65% less energy consumption
than standard cabinets.
Now you can save energy
up to 720 €/year (freezer) and
up to 360 €/year (refrigerator).*
Performance
Optiflow, the intelligent
air-circulation system, optimal
temperature u
Summer2012 Show me the money Our e
ecostore ecostore Best in class in energy ef
From the editor On the web... Keep up with the la
Why Europe's No.1 luxury skin care brand should b
Science, Experience, Senses.
Underneath it all—clean. When it comes to making
Contents 24 Cover story 14 Why Turkey's ter
Contents 36 Service from the heart
Develop your business with a global leader
The intelligence > Hotel news News DESIGN Over
The intelligence > Vital statistics Vital stat
Insight > EHMA Forward thinking More than 150 man
Electrolux Professional Hospitality Laundry Ch
The big interview > Reto Wittwer President and C
The big interview > Reto Wittwer Such obser
The big interview > Reto Wittwer high on the co
5-star in-room entertainment. For hotel guests wh
Insight > Business management & development A
Lausanne Hospitality Consulting SA (LHC) is the C
Insight > Business management & development nu
Insight > Business management & development
Company insight > Business management & developme
Special report > Turkey Talking Turkey With globa
Special report > Turkey sides, and a lot of dev
Special report > Turkey historical significance
Insight > Design The scale-jumper
Perfectly connected The Multimedia system in J
Insight > Design This holistic approach to
Insight > Design Thun cannot name a favour
Company insight > Design Get a handle on practi
Insight > Operations Following a five-year brand
Insight > Operations Gaymer-Jones claims colla
Insight > Operations S
Will your restaurant serve any uninvited guests t
Company insight > Operations Don't share your d
KKL Luzern: A Showcase for Masterpieces KKL Luze
Efficiency has a new name. So many services, one
Company insight > Operations Hospitable payment
Company insight > Operations A high-tech storyb
Insight > Food & beverage Multi-Mich
You deserve it.
Insight > Food & beverage Sunday, Monday and Tu
Insight > Food & beverage “I have nothing ag
PLATE MATE™ Do you have a space problem in your
Company insight > Food & beverage Wake up to yo
Company insight > Food & beverage impressive sp
Insight > Technology Good word of mouth: the s
Insight > Technology Mac Joseph @MandarinOrienta
Insight > Technology Are you all in? Having es
Insight > Technology salt; hear the same messag
Company insight > Technology Install another wi
OTRUM ENTERPRISE. ANY ROOM CAN HAVE A GREAT VIEW
Insight > Guest amenities Remedial retreats:
Insight > Guest amenities group. “They need att
Design pend. Perfect room service Premium ZP Cla
Insight > Guest amenities continue and evolve i
Directory > Product showcase Product showcase
Directory > Product showcase Don't let pests fly
Directory > Index Suppliers guide Albrecht Jung
The Insider > Mike Hall Easy rider On 4 June,
How can this room feel so bright and comfortable
GRACE: DELICATE POETRY IN PORCELAIN Softly flowi