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<br /> Summer2012 Show me the money<br /> Our expert panel takes stock<br /> of hotel financing<br /> Talking Turkey<br /> International operators flock to<br /> Europe's fastest-growing market<br /> www.hmi-online.com<br /> An old master<br /> An official<br /> publication of<br /> Kempinski's Reto Wittwer extols traditional values<br /> www.ehma.com<br /> Sofitel's Robert Gaymer-Jones · Meet Heinz Beck · Social media leaders · The multidimensional Matteo Thun<br /> ecostore ecostore<br /> Best in class<br /> in energy efficiency<br /> Efficiency<br /> 65% less energy consumption<br /> than standard cabinets.<br /> Now you can save energy<br /> up to 720 €/year (freezer) and<br /> up to 360 €/year (refrigerator).*<br /> Performance<br /> Optiflow, the intelligent<br /> air-circulation system, optimal<br /> temperature u<a title="HMI Summer 2012 page 1" href="http://viewer.zmags.com/publication/456b03e6?page=1"> Summer2012 Show me the money Our e</a> <a title="HMI Summer 2012 page 2" href="http://viewer.zmags.com/publication/456b03e6?page=2"> ecostore ecostore Best in class in energy ef</a> <a title="HMI Summer 2012 page 3" href="http://viewer.zmags.com/publication/456b03e6?page=3"> From the editor On the web... Keep up with the la</a> <a title="HMI Summer 2012 page 4" href="http://viewer.zmags.com/publication/456b03e6?page=4"> Why Europe's No.1 luxury skin care brand should b</a> <a title="HMI Summer 2012 page 5" href="http://viewer.zmags.com/publication/456b03e6?page=5"> Science, Experience, Senses.</a> <a title="HMI Summer 2012 page 6" href="http://viewer.zmags.com/publication/456b03e6?page=6"> Underneath it all—clean. When it comes to making</a> <a title="HMI Summer 2012 page 7" href="http://viewer.zmags.com/publication/456b03e6?page=7"> Contents 24 Cover story 14 Why Turkey's ter</a> <a title="HMI Summer 2012 page 8" href="http://viewer.zmags.com/publication/456b03e6?page=8"> Contents 36 Service from the heart</a> <a title="HMI Summer 2012 page 9" href="http://viewer.zmags.com/publication/456b03e6?page=9"> Develop your business with a global leader </a> <a title="HMI Summer 2012 page 10" href="http://viewer.zmags.com/publication/456b03e6?page=10"> The intelligence > Hotel news News DESIGN Over</a> <a title="HMI Summer 2012 page 11" href="http://viewer.zmags.com/publication/456b03e6?page=11"> The intelligence > Vital statistics Vital stat</a> <a title="HMI Summer 2012 page 12" href="http://viewer.zmags.com/publication/456b03e6?page=12"> Insight > EHMA Forward thinking More than 150 man</a> <a title="HMI Summer 2012 page 13" href="http://viewer.zmags.com/publication/456b03e6?page=13"> Electrolux Professional Hospitality Laundry Ch</a> <a title="HMI Summer 2012 page 14" href="http://viewer.zmags.com/publication/456b03e6?page=14"> The big interview > Reto Wittwer President and C</a> <a title="HMI Summer 2012 page 15" href="http://viewer.zmags.com/publication/456b03e6?page=15"> The big interview > Reto Wittwer Such obser</a> <a title="HMI Summer 2012 page 16" href="http://viewer.zmags.com/publication/456b03e6?page=16"> The big interview > Reto Wittwer high on the co</a> <a title="HMI Summer 2012 page 17" href="http://viewer.zmags.com/publication/456b03e6?page=17"> 5-star in-room entertainment. For hotel guests wh</a> <a title="HMI Summer 2012 page 18" href="http://viewer.zmags.com/publication/456b03e6?page=18"> </a> <a title="HMI Summer 2012 page 19" href="http://viewer.zmags.com/publication/456b03e6?page=19"> Insight > Business management & development A</a> <a title="HMI Summer 2012 page 20" href="http://viewer.zmags.com/publication/456b03e6?page=20"> Lausanne Hospitality Consulting SA (LHC) is the C</a> <a title="HMI Summer 2012 page 21" href="http://viewer.zmags.com/publication/456b03e6?page=21"> Insight > Business management & development nu</a> <a title="HMI Summer 2012 page 22" href="http://viewer.zmags.com/publication/456b03e6?page=22"> Insight > Business management & development </a> <a title="HMI Summer 2012 page 23" href="http://viewer.zmags.com/publication/456b03e6?page=23"> Company insight > Business management & developme</a> <a title="HMI Summer 2012 page 24" href="http://viewer.zmags.com/publication/456b03e6?page=24"> Special report > Turkey Talking Turkey With globa</a> <a title="HMI Summer 2012 page 25" href="http://viewer.zmags.com/publication/456b03e6?page=25"> Special report > Turkey sides, and a lot of dev</a> <a title="HMI Summer 2012 page 26" href="http://viewer.zmags.com/publication/456b03e6?page=26"> Special report > Turkey historical significance</a> <a title="HMI Summer 2012 page 27" href="http://viewer.zmags.com/publication/456b03e6?page=27"> Insight > Design The scale-jumper </a> <a title="HMI Summer 2012 page 28" href="http://viewer.zmags.com/publication/456b03e6?page=28"> Perfectly connected The Multimedia system in J</a> <a title="HMI Summer 2012 page 29" href="http://viewer.zmags.com/publication/456b03e6?page=29"> Insight > Design This holistic approach to </a> <a title="HMI Summer 2012 page 30" href="http://viewer.zmags.com/publication/456b03e6?page=30"> Insight > Design Thun cannot name a favour</a> <a title="HMI Summer 2012 page 31" href="http://viewer.zmags.com/publication/456b03e6?page=31"> </a> <a title="HMI Summer 2012 page 32" href="http://viewer.zmags.com/publication/456b03e6?page=32"> Company insight > Design Get a handle on practi</a> <a title="HMI Summer 2012 page 33" href="http://viewer.zmags.com/publication/456b03e6?page=33"> </a> <a title="HMI Summer 2012 page 34" href="http://viewer.zmags.com/publication/456b03e6?page=34"> </a> <a title="HMI Summer 2012 page 35" href="http://viewer.zmags.com/publication/456b03e6?page=35"> </a> <a title="HMI Summer 2012 page 36" href="http://viewer.zmags.com/publication/456b03e6?page=36"> Insight > Operations Following a five-year brand </a> <a title="HMI Summer 2012 page 37" href="http://viewer.zmags.com/publication/456b03e6?page=37"> Insight > Operations Gaymer-Jones claims colla</a> <a title="HMI Summer 2012 page 38" href="http://viewer.zmags.com/publication/456b03e6?page=38"> Insight > Operations S</a> <a title="HMI Summer 2012 page 39" href="http://viewer.zmags.com/publication/456b03e6?page=39"> Will your restaurant serve any uninvited guests t</a> <a title="HMI Summer 2012 page 40" href="http://viewer.zmags.com/publication/456b03e6?page=40"> Company insight > Operations Don't share your d</a> <a title="HMI Summer 2012 page 41" href="http://viewer.zmags.com/publication/456b03e6?page=41"> KKL Luzern: A Showcase for Masterpieces KKL Luze</a> <a title="HMI Summer 2012 page 42" href="http://viewer.zmags.com/publication/456b03e6?page=42"> Efficiency has a new name. So many services, one </a> <a title="HMI Summer 2012 page 43" href="http://viewer.zmags.com/publication/456b03e6?page=43"> Company insight > Operations Hospitable payment</a> <a title="HMI Summer 2012 page 44" href="http://viewer.zmags.com/publication/456b03e6?page=44"> Company insight > Operations A high-tech storyb</a> <a title="HMI Summer 2012 page 45" href="http://viewer.zmags.com/publication/456b03e6?page=45"> Insight > Food & beverage Multi-Mich</a> <a title="HMI Summer 2012 page 46" href="http://viewer.zmags.com/publication/456b03e6?page=46"> You deserve it. </a> <a title="HMI Summer 2012 page 47" href="http://viewer.zmags.com/publication/456b03e6?page=47"> Insight > Food & beverage Sunday, Monday and Tu</a> <a title="HMI Summer 2012 page 48" href="http://viewer.zmags.com/publication/456b03e6?page=48"> Insight > Food & beverage “I have nothing ag</a> <a title="HMI Summer 2012 page 49" href="http://viewer.zmags.com/publication/456b03e6?page=49"> PLATE MATE™ Do you have a space problem in your </a> <a title="HMI Summer 2012 page 50" href="http://viewer.zmags.com/publication/456b03e6?page=50"> Company insight > Food & beverage Wake up to yo</a> <a title="HMI Summer 2012 page 51" href="http://viewer.zmags.com/publication/456b03e6?page=51"> Company insight > Food & beverage impressive sp</a> <a title="HMI Summer 2012 page 52" href="http://viewer.zmags.com/publication/456b03e6?page=52"> Insight > Technology Good word of mouth: the s</a> <a title="HMI Summer 2012 page 53" href="http://viewer.zmags.com/publication/456b03e6?page=53"> Insight > Technology Mac Joseph @MandarinOrienta</a> <a title="HMI Summer 2012 page 54" href="http://viewer.zmags.com/publication/456b03e6?page=54"> Insight > Technology Are you all in? Having es</a> <a title="HMI Summer 2012 page 55" href="http://viewer.zmags.com/publication/456b03e6?page=55"> Insight > Technology salt; hear the same messag</a> <a title="HMI Summer 2012 page 56" href="http://viewer.zmags.com/publication/456b03e6?page=56"> Company insight > Technology Install another wi</a> <a title="HMI Summer 2012 page 57" href="http://viewer.zmags.com/publication/456b03e6?page=57"> OTRUM ENTERPRISE. ANY ROOM CAN HAVE A GREAT VIEW </a> <a title="HMI Summer 2012 page 58" href="http://viewer.zmags.com/publication/456b03e6?page=58"> Insight > Guest amenities Remedial retreats: </a> <a title="HMI Summer 2012 page 59" href="http://viewer.zmags.com/publication/456b03e6?page=59"> </a> <a title="HMI Summer 2012 page 60" href="http://viewer.zmags.com/publication/456b03e6?page=60"> Insight > Guest amenities group. “They need att</a> <a title="HMI Summer 2012 page 61" href="http://viewer.zmags.com/publication/456b03e6?page=61"> Design pend. Perfect room service Premium ZP Cla</a> <a title="HMI Summer 2012 page 62" href="http://viewer.zmags.com/publication/456b03e6?page=62"> Insight > Guest amenities continue and evolve i</a> <a title="HMI Summer 2012 page 63" href="http://viewer.zmags.com/publication/456b03e6?page=63"> Directory > Product showcase Product showcase </a> <a title="HMI Summer 2012 page 64" href="http://viewer.zmags.com/publication/456b03e6?page=64"> Directory > Product showcase Don't let pests fly</a> <a title="HMI Summer 2012 page 65" href="http://viewer.zmags.com/publication/456b03e6?page=65"> Directory > Index Suppliers guide Albrecht Jung </a> <a title="HMI Summer 2012 page 66" href="http://viewer.zmags.com/publication/456b03e6?page=66"> The Insider > Mike Hall Easy rider On 4 June, </a> <a title="HMI Summer 2012 page 67" href="http://viewer.zmags.com/publication/456b03e6?page=67"> How can this room feel so bright and comfortable </a> <a title="HMI Summer 2012 page 68" href="http://viewer.zmags.com/publication/456b03e6?page=68"> GRACE: DELICATE POETRY IN PORCELAIN Softly flowi</a>