<br />
Volume 29 Number 6 • November/December 2009<br />
Looking<br />
Ahead:<br />
What’s Coming in2010<br />
<br />
An exclusive industry survey that looks at...<br />
New products and interfaces scheduled<br />
Priorities driving software development<br />
Where the industry stands on SaaS<br />
Progress with D.0<br />
What vendors are doing about MTM<br />
Plus more<br />
...story begins on page 25<br />
<br />
For The Pharmacist<br />
www.computertalk.com<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br /<a title="ComputerTalk for the Pharmacist page 1" href="http://viewer.zmags.com/publication/49052326?page=1">Volume 29 Number 6 • November/December 2009Looki</a> Volume 29 Number 6 • November/December 2009Looki<a title="ComputerTalk for the Pharmacist page 2" href="http://viewer.zmags.com/publication/49052326?page=2">What’s Your Story?America’s pharmacies a</a> What’s Your Story?America’s pharmacies a<a title="ComputerTalk for the Pharmacist page 3" href="http://viewer.zmags.com/publication/49052326?page=3">SoftWriters supports your pharmacyoperations wit</a> SoftWriters supports your pharmacyoperations wit<a title="ComputerTalk for the Pharmacist page 4" href="http://viewer.zmags.com/publication/49052326?page=4">In This Issue:ComputerTalk </a> In This Issue:ComputerTalk <a title="ComputerTalk for the Pharmacist page 5" href="http://viewer.zmags.com/publication/49052326?page=5">HMEWhen you think ab</a> HMEWhen you think ab<a title="ComputerTalk for the Pharmacist page 6" href="http://viewer.zmags.com/publication/49052326?page=6"> for the Pharmacistwww.computer</a> for the Pharmacistwww.computer<a title="ComputerTalk for the Pharmacist page 7" href="http://viewer.zmags.com/publication/49052326?page=7">IVRWhen you think you</a> IVRWhen you think you<a title="ComputerTalk for the Pharmacist page 8" href="http://viewer.zmags.com/publication/49052326?page=8">IndustryWatchASAP TweaksPMP StandardFollowin</a> IndustryWatchASAP TweaksPMP StandardFollowin<a title="ComputerTalk for the Pharmacist page 9" href="http://viewer.zmags.com/publication/49052326?page=9">Don'tBe Fooled.PrescriptionVeri cation sys</a> Don'tBe Fooled.PrescriptionVeri cation sys<a title="ComputerTalk for the Pharmacist page 10" href="http://viewer.zmags.com/publication/49052326?page=10">IndustryWatchcontinued from page 6three loca</a> IndustryWatchcontinued from page 6three loca<a title="ComputerTalk for the Pharmacist page 11" href="http://viewer.zmags.com/publication/49052326?page=11">November/December 2009 9</a> November/December 2009 9<a title="ComputerTalk for the Pharmacist page 12" href="http://viewer.zmags.com/publication/49052326?page=12">Second Time AroundHow the owner of a pair of Ri</a> Second Time AroundHow the owner of a pair of Ri<a title="ComputerTalk for the Pharmacist page 13" href="http://viewer.zmags.com/publication/49052326?page=13">Doesfor the independent pharmacist </a> Doesfor the independent pharmacist <a title="ComputerTalk for the Pharmacist page 14" href="http://viewer.zmags.com/publication/49052326?page=14">featurePOScontinued from page 10customized med</a> featurePOScontinued from page 10customized med<a title="ComputerTalk for the Pharmacist page 15" href="http://viewer.zmags.com/publication/49052326?page=15">November/December 2009 13</a> November/December 2009 13<a title="ComputerTalk for the Pharmacist page 16" href="http://viewer.zmags.com/publication/49052326?page=16"> continued from page 12 his pharmacy and POS sy</a> continued from page 12 his pharmacy and POS sy<a title="ComputerTalk for the Pharmacist page 17" href="http://viewer.zmags.com/publication/49052326?page=17">feature </a> feature <a title="ComputerTalk for the Pharmacist page 18" href="http://viewer.zmags.com/publication/49052326?page=18">Pharmacy DeliveryTechnology — A Primerby Kevin </a> Pharmacy DeliveryTechnology — A Primerby Kevin <a title="ComputerTalk for the Pharmacist page 19" href="http://viewer.zmags.com/publication/49052326?page=19">featureDelivery Technologytypically involve one</a> featureDelivery Technologytypically involve one<a title="ComputerTalk for the Pharmacist page 20" href="http://viewer.zmags.com/publication/49052326?page=20">featureDelivery Technologycontinued from previ</a> featureDelivery Technologycontinued from previ<a title="ComputerTalk for the Pharmacist page 21" href="http://viewer.zmags.com/publication/49052326?page=21">Technology HelpsRegional Chain Thriveby Bruce </a> Technology HelpsRegional Chain Thriveby Bruce <a title="ComputerTalk for the Pharmacist page 22" href="http://viewer.zmags.com/publication/49052326?page=22">continued from previous pageserving the needs of</a> continued from previous pageserving the needs of<a title="ComputerTalk for the Pharmacist page 23" href="http://viewer.zmags.com/publication/49052326?page=23">RetAIl success</a> RetAIl success<a title="ComputerTalk for the Pharmacist page 24" href="http://viewer.zmags.com/publication/49052326?page=24">featureInnovative Pharmacycontinued from page </a> featureInnovative Pharmacycontinued from page <a title="ComputerTalk for the Pharmacist page 25" href="http://viewer.zmags.com/publication/49052326?page=25">The Doc-U-Dose® Multi-dosepackaging system provi</a> The Doc-U-Dose® Multi-dosepackaging system provi<a title="ComputerTalk for the Pharmacist page 26" href="http://viewer.zmags.com/publication/49052326?page=26">featureInnovative Pharmacy continued from page</a> featureInnovative Pharmacy continued from page<a title="ComputerTalk for the Pharmacist page 27" href="http://viewer.zmags.com/publication/49052326?page=27">cover storyLookingAhead:What’s Coming in2010</a> cover storyLookingAhead:What’s Coming in2010<a title="ComputerTalk for the Pharmacist page 28" href="http://viewer.zmags.com/publication/49052326?page=28">continued from previous page➤ ProspectsOur ann</a> continued from previous page➤ ProspectsOur ann<a title="ComputerTalk for the Pharmacist page 29" href="http://viewer.zmags.com/publication/49052326?page=29"></a> <a title="ComputerTalk for the Pharmacist page 30" href="http://viewer.zmags.com/publication/49052326?page=30"> cover storyLookingAheadcontinued from p</a> cover storyLookingAheadcontinued from p<a title="ComputerTalk for the Pharmacist page 31" href="http://viewer.zmags.com/publication/49052326?page=31">readyautomateTargeting your pharmacy's bottom l</a> readyautomateTargeting your pharmacy's bottom l<a title="ComputerTalk for the Pharmacist page 32" href="http://viewer.zmags.com/publication/49052326?page=32">continued from page 28interfaces by expanding bo</a> continued from page 28interfaces by expanding bo<a title="ComputerTalk for the Pharmacist page 33" href="http://viewer.zmags.com/publication/49052326?page=33">In today’s especially complex retail pharmacy env</a> In today’s especially complex retail pharmacy env<a title="ComputerTalk for the Pharmacist page 34" href="http://viewer.zmags.com/publication/49052326?page=34">continued from page 30calling, create connection</a> continued from page 30calling, create connection<a title="ComputerTalk for the Pharmacist page 35" href="http://viewer.zmags.com/publication/49052326?page=35">Automated DispensingW</a> Automated DispensingW<a title="ComputerTalk for the Pharmacist page 36" href="http://viewer.zmags.com/publication/49052326?page=36">continued from page 32ment Solutions will offer </a> continued from page 32ment Solutions will offer <a title="ComputerTalk for the Pharmacist page 37" href="http://viewer.zmags.com/publication/49052326?page=37"> cover storyLookingAheadEnhancements to</a> cover storyLookingAheadEnhancements to<a title="ComputerTalk for the Pharmacist page 38" href="http://viewer.zmags.com/publication/49052326?page=38"> cover storyLookingAheadcontinued from </a> cover storyLookingAheadcontinued from <a title="ComputerTalk for the Pharmacist page 39" href="http://viewer.zmags.com/publication/49052326?page=39">Cookie Cutter.Why settle for off-the-shelf p</a> Cookie Cutter.Why settle for off-the-shelf p<a title="ComputerTalk for the Pharmacist page 40" href="http://viewer.zmags.com/publication/49052326?page=40">continued from page 36edits, along with rebate p</a> continued from page 36edits, along with rebate p<a title="ComputerTalk for the Pharmacist page 41" href="http://viewer.zmags.com/publication/49052326?page=41">Provide outstanding patient care, everytime.</a> Provide outstanding patient care, everytime.<a title="ComputerTalk for the Pharmacist page 42" href="http://viewer.zmags.com/publication/49052326?page=42"> cover storyLookingAheadcontinued from p</a> cover storyLookingAheadcontinued from p<a title="ComputerTalk for the Pharmacist page 43" href="http://viewer.zmags.com/publication/49052326?page=43">More pharmacists choose RMS.The Star-Lite regist</a> More pharmacists choose RMS.The Star-Lite regist<a title="ComputerTalk for the Pharmacist page 44" href="http://viewer.zmags.com/publication/49052326?page=44"> cover storyLookingAheadcontinued from p</a> cover storyLookingAheadcontinued from p<a title="ComputerTalk for the Pharmacist page 45" href="http://viewer.zmags.com/publication/49052326?page=45">george’scornerStick Your HeadBetween Your </a> george’scornerStick Your HeadBetween Your <a title="ComputerTalk for the Pharmacist page 46" href="http://viewer.zmags.com/publication/49052326?page=46">george’scornergMeMtSa 1ra/t2hPerIcslelar</a> george’scornergMeMtSa 1ra/t2hPerIcslelar<a title="ComputerTalk for the Pharmacist page 47" href="http://viewer.zmags.com/publication/49052326?page=47">technologycornerProactive PharmacyTechnolog</a> technologycornerProactive PharmacyTechnolog<a title="ComputerTalk for the Pharmacist page 48" href="http://viewer.zmags.com/publication/49052326?page=48">technologycornercontinued from previous page</a> technologycornercontinued from previous page<a title="ComputerTalk for the Pharmacist page 49" href="http://viewer.zmags.com/publication/49052326?page=49">2010 Annual Industry& Technology Issues Conferen</a> 2010 Annual Industry& Technology Issues Conferen<a title="ComputerTalk for the Pharmacist page 50" href="http://viewer.zmags.com/publication/49052326?page=50">view pointsWhat to Expectin 10 YearsWe ha</a> view pointsWhat to Expectin 10 YearsWe ha<a title="ComputerTalk for the Pharmacist page 51" href="http://viewer.zmags.com/publication/49052326?page=51">macy regulations will be needed to allow use of t</a> macy regulations will be needed to allow use of t<a title="ComputerTalk for the Pharmacist page 52" href="http://viewer.zmags.com/publication/49052326?page=52">catalystcornerFDA REMS ProvidesOpportunity</a> catalystcornerFDA REMS ProvidesOpportunity<a title="ComputerTalk for the Pharmacist page 53" href="http://viewer.zmags.com/publication/49052326?page=53">risks and benefits of the product in labeling and</a> risks and benefits of the product in labeling and<a title="ComputerTalk for the Pharmacist page 54" href="http://viewer.zmags.com/publication/49052326?page=54">catalystcornercontinued from previous pageREMS</a> catalystcornercontinued from previous pageREMS<a title="ComputerTalk for the Pharmacist page 55" href="http://viewer.zmags.com/publication/49052326?page=55">I strongly concur. Much work needs to happen tom</a> I strongly concur. Much work needs to happen tom<a title="ComputerTalk for the Pharmacist page 56" href="http://viewer.zmags.com/publication/49052326?page=56">conferencecircuitThe National Community Phar</a> conferencecircuitThe National Community Phar<a title="ComputerTalk for the Pharmacist page 57" href="http://viewer.zmags.com/publication/49052326?page=57"> Charles Brinkley, right, and Clare</a> Charles Brinkley, right, and Clare<a title="ComputerTalk for the Pharmacist page 58" href="http://viewer.zmags.com/publication/49052326?page=58">American Society for Automation in Pharmacy</a> American Society for Automation in Pharmacy<a title="ComputerTalk for the Pharmacist page 59" href="http://viewer.zmags.com/publication/49052326?page=59">Afewof Rx30'snewestusers wou</a> Afewof Rx30'snewestusers wou<a title="ComputerTalk for the Pharmacist page 60" href="http://viewer.zmags.com/publication/49052326?page=60">Your prescription is nowavailable,feel free toc</a> Your prescription is nowavailable,feel free toc