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Best regards
Zmags
www.pma-dc.org • www.bestapartmentsindc.com
PMA Calendar
MAE and Leasing Professional Awards
Ceremony
Friday, December 4, 2015
10 a.m. - 12 p.m.
Hyatt Regency Bethesda
7400 Wisconsin Avenue
Bethesda, MD 20814
Holiday Ball
Saturday, December 12, 2015
6:30 p.m. - 12 a.m.
Renaissance Washington, DC Downtown Hotel
999 Ninth Street, NW
Washington, DC 20001
General Membership Breakfast:
A New Year, A New You
Thursday, January 21
9 a.m. - 12 p.m.
Tysons Corner Marriott
8028 Leesburg Pike
Tysons, VA 22182
Rent Collection Strategies for the New Year
Thursday, January 28
9 a.m. - 12 p.m.
Rollins Congressional Club
1621 Martha Terrace
Rockville, MD 20852
2 www.pma-dc.org w
www.pma-dc.org • www.bestapartmentsindc.com
PMA Calendar MAE and Leasing Professional Awar
PRESIDENT’S MESSAGE Reflecting on Another Success
4 www.pma-dc.org
Features C-Lab: Five Keys to Keeping Residents fo
Past Presidents’ Awards Banquet Special Honors Pr
Nominees and recipients for this award represent
Jesse Martinez’s (Polinger Shannon & Luchs) effor
boards – Elaine DeLude (ROSS Management Services)
I would also like to take a minute and thank my B
My Third and hopefully my last Real Estate Family
12 www.pma-dc.org
PMA Holiday Ball Goes Bollywood We went to the
C-Lab BULLETIN’s Communication Lab — C-Lab fo
to your community’s policy that you communicated
Past Presidents’ Awards Banquet Photo Gallery
Scott Jones (The Donaldson Group) takes the podiu
Alla Shtipelman (ROSS Management Services) and Ar
Tom Rucker (Berkshire Communities) addresses the
GENERAL MEMBERSHIP BREAKFAST A New Year, A New
DECEMBER 2015 | BULLETIN 21
RISING STAR SEMINAR Rent Collection Strategies f
Maintenance Summit and Maintenance Professional A
Assistant Service Manager of the Year, Service Te
Carl Swafford (The Donaldson Group) teaches servi
What Messages Are You Sending to Your Team? Do yo
Meet Sarah Magnani, PMA Membership Committee Co-C
her RPA designation from BOMA and a CAM designati
Making Compensation A Nonissue If you surveyed
Email Is How You Reach Millennials The Millenni
The Holidays and Fair Housing For Rent magazine
What PMA Members Can Learn From Collaborative Dis
PEPCO COMBINED HEAT AND POWER (CHP) PROGRAM
Question of the Month What Are You Doing at Your
For Thanksg
PMA Career Day at Cornerstone Montgomery On Nove
Committee always amazes me,” says Carrie Ehart (R
that they ‘can do it.’ They can find work. They a
Five-Star Sponsor Profile Studebaker Submetering,
decline by more than 20% and water consumption pl
has been involved with PMA. Like many other busin
Tom’s Blog: The New Meaning of Black Friday Bla
Operations Corner “Deck the Halls” Safely This Ho
frayed, loose or bare wires. Any of thes
Why Dryers Cause Fires Operations Council’s Dryer
make-up air is insufficient, then the air volume
PACE Awards Spotlight Best In Show
The Ivy Club does not have a fancy swimming pool,
Buiding Your Dream House Together To enhance its
bathrooms and laundry. The leasing office also re
Reserve Your Space at PMEXPO 2016 PMEXPO 2016 w
Committee Corner The following is a short recap o
Membership Committee The Membership Committee met
54 www.pma-dc.org
PMA’s 2015 Five-Star Sponsors