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Spring 2011<br /> AKFCF Quartlery<br /> 2011 AKFCF Convention<br /> 2011 AKFCF Convention wrap-up. A full report from all of the workshops, meetings and the exhibit hall.<br /> Also Inside:<br /> Service Awards • Shining Stars • GAC/PAC • Larry LightBettcherPilgrims PrideTable of Contents<br /> Cover<br /> 2011 Convention Wrap-up:<br /> At this year’s convention in San Diego, AKFCF leadership shared several strategies for improving franchisees’ businesses and creating breakthrough results for 2011 and beyond. <br /> Features:<br /> 14<br /> GAC Report:<br /> Keep the Momentum Going!<br /> By Dan Gans and Amanda Hagy<br /> After a wildly successful year, the GAC continues to be dedicated to making strides in Washington, D.C.<br /> 20<br /> The Local Agency Council<br /> By Larry Light and Joan Kiddon<br /> Franchisees have a terrific opportunity to grow sales through local marketing.<br /> 26<br /> KFC Service Awards 2011<br /> By Paul Gereffi<br /> Each year, KFC<a title="AKFCF_Spring11_Zmags.pdf page 1" href="http://viewer.zmags.com/publication/4c232a62?page=1">Spring 2011 AKFCF Quartlery 2011 AKFCF Conv</a> <a title="AKFCF_Spring11_Zmags.pdf page 2" href="http://viewer.zmags.com/publication/4c232a62?page=2">Bettcher</a> <a title="AKFCF_Spring11_Zmags.pdf page 3" href="http://viewer.zmags.com/publication/4c232a62?page=3">Pilgrims Pride</a> <a title="AKFCF_Spring11_Zmags.pdf page 4" href="http://viewer.zmags.com/publication/4c232a62?page=4">Table of Contents Cover 2011 Convention Wrap-u</a> <a title="AKFCF_Spring11_Zmags.pdf page 5" href="http://viewer.zmags.com/publication/4c232a62?page=5">Awningtec</a> <a title="AKFCF_Spring11_Zmags.pdf page 6" href="http://viewer.zmags.com/publication/4c232a62?page=6">From The Editor I Just Love our Family Reunions</a> <a title="AKFCF_Spring11_Zmags.pdf page 7" href="http://viewer.zmags.com/publication/4c232a62?page=7">Maltz Auctions</a> <a title="AKFCF_Spring11_Zmags.pdf page 8" href="http://viewer.zmags.com/publication/4c232a62?page=8">President’s Report It’s All About Attitude … or</a> <a title="AKFCF_Spring11_Zmags.pdf page 9" href="http://viewer.zmags.com/publication/4c232a62?page=9">The Dallas Group of America</a> <a title="AKFCF_Spring11_Zmags.pdf page 10" href="http://viewer.zmags.com/publication/4c232a62?page=10">NCAC Report Backward Glances, Forward Steps: O</a> <a title="AKFCF_Spring11_Zmags.pdf page 11" href="http://viewer.zmags.com/publication/4c232a62?page=11">Pepsi</a> <a title="AKFCF_Spring11_Zmags.pdf page 12" href="http://viewer.zmags.com/publication/4c232a62?page=12">In The News Yum! To Sell Long John Silver’s, A&</a> <a title="AKFCF_Spring11_Zmags.pdf page 13" href="http://viewer.zmags.com/publication/4c232a62?page=13">In The News Condolences Don Tyson, </a> <a title="AKFCF_Spring11_Zmags.pdf page 14" href="http://viewer.zmags.com/publication/4c232a62?page=14">Ecolab</a> <a title="AKFCF_Spring11_Zmags.pdf page 15" href="http://viewer.zmags.com/publication/4c232a62?page=15">Ecolab</a> <a title="AKFCF_Spring11_Zmags.pdf page 16" href="http://viewer.zmags.com/publication/4c232a62?page=16">GAC REPORT Keep the Momentum Going! “Entrepr</a> <a title="AKFCF_Spring11_Zmags.pdf page 17" href="http://viewer.zmags.com/publication/4c232a62?page=17">By Dan Gans & Amanda Hagy, POLARIS CONSULTING, LL</a> <a title="AKFCF_Spring11_Zmags.pdf page 18" href="http://viewer.zmags.com/publication/4c232a62?page=18">GAC Report consideration. That chamber already </a> <a title="AKFCF_Spring11_Zmags.pdf page 19" href="http://viewer.zmags.com/publication/4c232a62?page=19">GAC Report Senate floor about her amendment, sh</a> <a title="AKFCF_Spring11_Zmags.pdf page 20" href="http://viewer.zmags.com/publication/4c232a62?page=20">GAC Report Regulatory Implementation of the men</a> <a title="AKFCF_Spring11_Zmags.pdf page 21" href="http://viewer.zmags.com/publication/4c232a62?page=21">DISH Network</a> <a title="AKFCF_Spring11_Zmags.pdf page 22" href="http://viewer.zmags.com/publication/4c232a62?page=22">LAC Leadership For Breakthrough Results Excerp</a> <a title="AKFCF_Spring11_Zmags.pdf page 23" href="http://viewer.zmags.com/publication/4c232a62?page=23">LAC Yum! CEO David Novak sent a letter to the</a> <a title="AKFCF_Spring11_Zmags.pdf page 24" href="http://viewer.zmags.com/publication/4c232a62?page=24">LAC Second, ABR says we must adopt take the hil</a> <a title="AKFCF_Spring11_Zmags.pdf page 25" href="http://viewer.zmags.com/publication/4c232a62?page=25">LAC your opinions. Your strong support of your </a> <a title="AKFCF_Spring11_Zmags.pdf page 26" href="http://viewer.zmags.com/publication/4c232a62?page=26">LAC qualities that make KFC so special. In-stor</a> <a title="AKFCF_Spring11_Zmags.pdf page 27" href="http://viewer.zmags.com/publication/4c232a62?page=27">LAC applicable to any local co-op. It features </a> <a title="AKFCF_Spring11_Zmags.pdf page 28" href="http://viewer.zmags.com/publication/4c232a62?page=28">KFC Service Awards 2011 Each year, the AKFCF he</a> <a title="AKFCF_Spring11_Zmags.pdf page 29" href="http://viewer.zmags.com/publication/4c232a62?page=29">Service Awards Honorees 50 years of service </a> <a title="AKFCF_Spring11_Zmags.pdf page 30" href="http://viewer.zmags.com/publication/4c232a62?page=30">Service Awards In addition, for many franchisee</a> <a title="AKFCF_Spring11_Zmags.pdf page 31" href="http://viewer.zmags.com/publication/4c232a62?page=31">Service Awards brian d. johnson (family) – Este</a> <a title="AKFCF_Spring11_Zmags.pdf page 32" href="http://viewer.zmags.com/publication/4c232a62?page=32">Service Awards In 1967, Ralph M. Potter and Ste</a> <a title="AKFCF_Spring11_Zmags.pdf page 33" href="http://viewer.zmags.com/publication/4c232a62?page=33">Service Awards charles clark – Muscle Shoals, A</a> <a title="AKFCF_Spring11_Zmags.pdf page 34" href="http://viewer.zmags.com/publication/4c232a62?page=34">Service Awards troy day – Kannapolis, N.C. T</a> <a title="AKFCF_Spring11_Zmags.pdf page 35" href="http://viewer.zmags.com/publication/4c232a62?page=35">Service Awards of just what it takes to make th</a> <a title="AKFCF_Spring11_Zmags.pdf page 36" href="http://viewer.zmags.com/publication/4c232a62?page=36">Service Awards leslie E. wiggins – Malibu, Cali</a> <a title="AKFCF_Spring11_Zmags.pdf page 37" href="http://viewer.zmags.com/publication/4c232a62?page=37">Service Awards Enterprises (Jeanine as CEO & Br</a> <a title="AKFCF_Spring11_Zmags.pdf page 38" href="http://viewer.zmags.com/publication/4c232a62?page=38">Service Awards robert fulwood – Springfield, Te</a> <a title="AKFCF_Spring11_Zmags.pdf page 39" href="http://viewer.zmags.com/publication/4c232a62?page=39">Service Awards heart, but sometimes, neither is</a> <a title="AKFCF_Spring11_Zmags.pdf page 40" href="http://viewer.zmags.com/publication/4c232a62?page=40">Shining Stars A Flare for Excellence The AKFCF</a> <a title="AKFCF_Spring11_Zmags.pdf page 41" href="http://viewer.zmags.com/publication/4c232a62?page=41">Shining Stars Once again, it’s time to recogniz</a> <a title="AKFCF_Spring11_Zmags.pdf page 42" href="http://viewer.zmags.com/publication/4c232a62?page=42">Shining Stars STEVE BARRY One way or another, </a> <a title="AKFCF_Spring11_Zmags.pdf page 43" href="http://viewer.zmags.com/publication/4c232a62?page=43">Shining Stars not care if it did.” In addition </a> <a title="AKFCF_Spring11_Zmags.pdf page 44" href="http://viewer.zmags.com/publication/4c232a62?page=44">Shining Stars As for franchisees he admires, th</a> <a title="AKFCF_Spring11_Zmags.pdf page 45" href="http://viewer.zmags.com/publication/4c232a62?page=45">Shining Stars the restaurant business,” he said</a> <a title="AKFCF_Spring11_Zmags.pdf page 46" href="http://viewer.zmags.com/publication/4c232a62?page=46">Shining Stars it comes from people who are out </a> <a title="AKFCF_Spring11_Zmags.pdf page 47" href="http://viewer.zmags.com/publication/4c232a62?page=47">Dr Pepper</a> <a title="AKFCF_Spring11_Zmags.pdf page 48" href="http://viewer.zmags.com/publication/4c232a62?page=48">2011 AKFCF CONVENTION WRAP-UP</a> <a title="AKFCF_Spring11_Zmags.pdf page 49" href="http://viewer.zmags.com/publication/4c232a62?page=49">Convention Wrap-Up From February 28 to March 4,</a> <a title="AKFCF_Spring11_Zmags.pdf page 50" href="http://viewer.zmags.com/publication/4c232a62?page=50">Convention Wrap-Up The 2011 AKFCF Convention in</a> <a title="AKFCF_Spring11_Zmags.pdf page 51" href="http://viewer.zmags.com/publication/4c232a62?page=51">Convention Wrap-Up President’s Award Presented </a> <a title="AKFCF_Spring11_Zmags.pdf page 52" href="http://viewer.zmags.com/publication/4c232a62?page=52">Convention Wrap-Up Keynote Speaker John Foley L</a> <a title="AKFCF_Spring11_Zmags.pdf page 53" href="http://viewer.zmags.com/publication/4c232a62?page=53">Convention Wrap-Up The KFC Scholars Program An</a> <a title="AKFCF_Spring11_Zmags.pdf page 54" href="http://viewer.zmags.com/publication/4c232a62?page=54">Convention Wrap-Up Leadership for Breakthrough </a> <a title="AKFCF_Spring11_Zmags.pdf page 55" href="http://viewer.zmags.com/publication/4c232a62?page=55">Convention Wrap-Up Cory Sekine-Pettite, receive</a> <a title="AKFCF_Spring11_Zmags.pdf page 56" href="http://viewer.zmags.com/publication/4c232a62?page=56">Convention Wrap-Up KFC Harvest: A KFC Feeds Pro</a> <a title="AKFCF_Spring11_Zmags.pdf page 57" href="http://viewer.zmags.com/publication/4c232a62?page=57">Convention Wrap-Up GAC & PAC Event: A Night to </a> <a title="AKFCF_Spring11_Zmags.pdf page 58" href="http://viewer.zmags.com/publication/4c232a62?page=58">Convention Wrap-Up In Recognition of Their Serv</a> <a title="AKFCF_Spring11_Zmags.pdf page 59" href="http://viewer.zmags.com/publication/4c232a62?page=59">Convention Wrap-Up CoLoNEL LEGACY AWARD A grea</a> <a title="AKFCF_Spring11_Zmags.pdf page 60" href="http://viewer.zmags.com/publication/4c232a62?page=60">Convention Wrap-Up Speaker Larry Light Returns </a> <a title="AKFCF_Spring11_Zmags.pdf page 61" href="http://viewer.zmags.com/publication/4c232a62?page=61">Convention Wrap-Up For more on Light’s presenta</a> <a title="AKFCF_Spring11_Zmags.pdf page 62" href="http://viewer.zmags.com/publication/4c232a62?page=62">Convention Wrap-Up The convention workshops wer</a> <a title="AKFCF_Spring11_Zmags.pdf page 63" href="http://viewer.zmags.com/publication/4c232a62?page=63">EMI</a> <a title="AKFCF_Spring11_Zmags.pdf page 64" href="http://viewer.zmags.com/publication/4c232a62?page=64">Convention Wrap-Up AKFCF 2011 Convention Exhibi</a> <a title="AKFCF_Spring11_Zmags.pdf page 65" href="http://viewer.zmags.com/publication/4c232a62?page=65">Convention Wrap-Up Regions Bank Resers’s Fine </a> <a title="AKFCF_Spring11_Zmags.pdf page 66" href="http://viewer.zmags.com/publication/4c232a62?page=66">Convention Wrap-Up AKFCF 2011 Convention Sponso</a> <a title="AKFCF_Spring11_Zmags.pdf page 67" href="http://viewer.zmags.com/publication/4c232a62?page=67">Convention Wrap-Up SILVER American Express An</a> <a title="AKFCF_Spring11_Zmags.pdf page 68" href="http://viewer.zmags.com/publication/4c232a62?page=68">Convention Wrap-Up Final Night Gala As alway</a> <a title="AKFCF_Spring11_Zmags.pdf page 69" href="http://viewer.zmags.com/publication/4c232a62?page=69">Business Cards CareerBuilder Accutemp Sara Le</a> <a title="AKFCF_Spring11_Zmags.pdf page 70" href="http://viewer.zmags.com/publication/4c232a62?page=70">UFPC Resource Services Resource Services Progra</a> <a title="AKFCF_Spring11_Zmags.pdf page 71" href="http://viewer.zmags.com/publication/4c232a62?page=71">Fast Inc.</a> <a title="AKFCF_Spring11_Zmags.pdf page 72" href="http://viewer.zmags.com/publication/4c232a62?page=72">CARIBLA Report Leadership for Breakthrough Resu</a> <a title="AKFCF_Spring11_Zmags.pdf page 73" href="http://viewer.zmags.com/publication/4c232a62?page=73">Top: KFC Ecuador team members and the KFC Chile G</a> <a title="AKFCF_Spring11_Zmags.pdf page 74" href="http://viewer.zmags.com/publication/4c232a62?page=74">Mexico Report They Came to Stay By Claudia V</a> <a title="AKFCF_Spring11_Zmags.pdf page 75" href="http://viewer.zmags.com/publication/4c232a62?page=75">Gycor</a> <a title="AKFCF_Spring11_Zmags.pdf page 76" href="http://viewer.zmags.com/publication/4c232a62?page=76">KFC NPC Report Beyond Cost of Goods Inflation </a> <a title="AKFCF_Spring11_Zmags.pdf page 77" href="http://viewer.zmags.com/publication/4c232a62?page=77">Documentor</a> <a title="AKFCF_Spring11_Zmags.pdf page 78" href="http://viewer.zmags.com/publication/4c232a62?page=78">Legal Update ‘Virtually Irrelevant’ By Andre</a> <a title="AKFCF_Spring11_Zmags.pdf page 79" href="http://viewer.zmags.com/publication/4c232a62?page=79">fresh-cooked, “finger-lickin’ good” chicken, KFC u</a> <a title="AKFCF_Spring11_Zmags.pdf page 80" href="http://viewer.zmags.com/publication/4c232a62?page=80">OEC Report Creating Balance is the Key to Achie</a> <a title="AKFCF_Spring11_Zmags.pdf page 81" href="http://viewer.zmags.com/publication/4c232a62?page=81">General Mills</a> <a title="AKFCF_Spring11_Zmags.pdf page 82" href="http://viewer.zmags.com/publication/4c232a62?page=82">Looking Back </a> <a title="AKFCF_Spring11_Zmags.pdf page 83" href="http://viewer.zmags.com/publication/4c232a62?page=83">Bettcher</a> <a title="AKFCF_Spring11_Zmags.pdf page 84" href="http://viewer.zmags.com/publication/4c232a62?page=84">Winston Industries</a>