Spring 2011<br />
<br />
AKFCF Quartlery<br />
<br />
2011 AKFCF Convention<br />
2011 AKFCF Convention wrap-up. A full report from all of the workshops, meetings and the exhibit hall.<br />
<br />
Also Inside:<br />
Service Awards • Shining Stars • GAC/PAC • Larry LightBettcherPilgrims PrideTable of Contents<br />
<br />
Cover<br />
2011 Convention Wrap-up:<br />
At this year’s convention in San Diego, AKFCF leadership shared several strategies for improving franchisees’ businesses and creating breakthrough results for 2011 and beyond. <br />
<br />
Features:<br />
14<br />
GAC Report:<br />
Keep the Momentum Going!<br />
By Dan Gans and Amanda Hagy<br />
After a wildly successful year, the GAC continues to be dedicated to making strides in Washington, D.C.<br />
<br />
20<br />
The Local Agency Council<<a title="AKFCF_Spring11_Zmags.pdf page 1" href="http://viewer.zmags.com/publication/4c232a62?page=1">Spring 2011AKFCF Quartlery2011 AKFCF Conv</a> Spring 2011AKFCF Quartlery2011 AKFCF Conv<a title="AKFCF_Spring11_Zmags.pdf page 2" href="http://viewer.zmags.com/publication/4c232a62?page=2">Bettcher</a> Bettcher<a title="AKFCF_Spring11_Zmags.pdf page 3" href="http://viewer.zmags.com/publication/4c232a62?page=3">Pilgrims Pride</a> Pilgrims Pride<a title="AKFCF_Spring11_Zmags.pdf page 4" href="http://viewer.zmags.com/publication/4c232a62?page=4">Table of ContentsCover2011 Convention Wrap-u</a> Table of ContentsCover2011 Convention Wrap-u<a title="AKFCF_Spring11_Zmags.pdf page 5" href="http://viewer.zmags.com/publication/4c232a62?page=5">Awningtec</a> Awningtec<a title="AKFCF_Spring11_Zmags.pdf page 6" href="http://viewer.zmags.com/publication/4c232a62?page=6">From The EditorI Just Love our Family Reunions</a> From The EditorI Just Love our Family Reunions<a title="AKFCF_Spring11_Zmags.pdf page 7" href="http://viewer.zmags.com/publication/4c232a62?page=7">Maltz Auctions</a> Maltz Auctions<a title="AKFCF_Spring11_Zmags.pdf page 8" href="http://viewer.zmags.com/publication/4c232a62?page=8">President’s ReportIt’s All About Attitude … or</a> President’s ReportIt’s All About Attitude … or<a title="AKFCF_Spring11_Zmags.pdf page 9" href="http://viewer.zmags.com/publication/4c232a62?page=9">The Dallas Group of America</a> The Dallas Group of America<a title="AKFCF_Spring11_Zmags.pdf page 10" href="http://viewer.zmags.com/publication/4c232a62?page=10">NCAC ReportBackward Glances, Forward Steps: O</a> NCAC ReportBackward Glances, Forward Steps: O<a title="AKFCF_Spring11_Zmags.pdf page 11" href="http://viewer.zmags.com/publication/4c232a62?page=11">Pepsi</a> Pepsi<a title="AKFCF_Spring11_Zmags.pdf page 12" href="http://viewer.zmags.com/publication/4c232a62?page=12">In The NewsYum! To Sell Long John Silver’s, A&</a> In The NewsYum! To Sell Long John Silver’s, A&<a title="AKFCF_Spring11_Zmags.pdf page 13" href="http://viewer.zmags.com/publication/4c232a62?page=13">In The NewsCondolences Don Tyson, </a> In The NewsCondolences Don Tyson, <a title="AKFCF_Spring11_Zmags.pdf page 14" href="http://viewer.zmags.com/publication/4c232a62?page=14">Ecolab</a> Ecolab<a title="AKFCF_Spring11_Zmags.pdf page 15" href="http://viewer.zmags.com/publication/4c232a62?page=15">Ecolab</a> Ecolab<a title="AKFCF_Spring11_Zmags.pdf page 16" href="http://viewer.zmags.com/publication/4c232a62?page=16">GAC REPORTKeep the Momentum Going!“Entrepr</a> GAC REPORTKeep the Momentum Going!“Entrepr<a title="AKFCF_Spring11_Zmags.pdf page 17" href="http://viewer.zmags.com/publication/4c232a62?page=17">By Dan Gans & Amanda Hagy,POLARIS CONSULTING, LL</a> By Dan Gans & Amanda Hagy,POLARIS CONSULTING, LL<a title="AKFCF_Spring11_Zmags.pdf page 18" href="http://viewer.zmags.com/publication/4c232a62?page=18">GAC Reportconsideration. That chamber already </a> GAC Reportconsideration. That chamber already <a title="AKFCF_Spring11_Zmags.pdf page 19" href="http://viewer.zmags.com/publication/4c232a62?page=19">GAC ReportSenate floor about her amendment, sh</a> GAC ReportSenate floor about her amendment, sh<a title="AKFCF_Spring11_Zmags.pdf page 20" href="http://viewer.zmags.com/publication/4c232a62?page=20">GAC ReportRegulatory Implementation of the men</a> GAC ReportRegulatory Implementation of the men<a title="AKFCF_Spring11_Zmags.pdf page 21" href="http://viewer.zmags.com/publication/4c232a62?page=21">DISH Network</a> DISH Network<a title="AKFCF_Spring11_Zmags.pdf page 22" href="http://viewer.zmags.com/publication/4c232a62?page=22">LACLeadership For Breakthrough ResultsExcerp</a> LACLeadership For Breakthrough ResultsExcerp<a title="AKFCF_Spring11_Zmags.pdf page 23" href="http://viewer.zmags.com/publication/4c232a62?page=23">LACYum! CEO David Novak sent a letter to the</a> LACYum! CEO David Novak sent a letter to the<a title="AKFCF_Spring11_Zmags.pdf page 24" href="http://viewer.zmags.com/publication/4c232a62?page=24">LACSecond, ABR says we must adopt take the hil</a> LACSecond, ABR says we must adopt take the hil<a title="AKFCF_Spring11_Zmags.pdf page 25" href="http://viewer.zmags.com/publication/4c232a62?page=25">LACyour opinions. Your strong support of your </a> LACyour opinions. Your strong support of your <a title="AKFCF_Spring11_Zmags.pdf page 26" href="http://viewer.zmags.com/publication/4c232a62?page=26">LACqualities that make KFC so special. In-stor</a> LACqualities that make KFC so special. In-stor<a title="AKFCF_Spring11_Zmags.pdf page 27" href="http://viewer.zmags.com/publication/4c232a62?page=27">LACapplicable to any local co-op. It features </a> LACapplicable to any local co-op. It features <a title="AKFCF_Spring11_Zmags.pdf page 28" href="http://viewer.zmags.com/publication/4c232a62?page=28">KFC Service Awards 2011Each year, the AKFCF he</a> KFC Service Awards 2011Each year, the AKFCF he<a title="AKFCF_Spring11_Zmags.pdf page 29" href="http://viewer.zmags.com/publication/4c232a62?page=29">Service AwardsHonorees50 years of service</a> Service AwardsHonorees50 years of service<a title="AKFCF_Spring11_Zmags.pdf page 30" href="http://viewer.zmags.com/publication/4c232a62?page=30">Service AwardsIn addition, for many franchisee</a> Service AwardsIn addition, for many franchisee<a title="AKFCF_Spring11_Zmags.pdf page 31" href="http://viewer.zmags.com/publication/4c232a62?page=31">Service Awardsbrian d. johnson (family) – Este</a> Service Awardsbrian d. johnson (family) – Este<a title="AKFCF_Spring11_Zmags.pdf page 32" href="http://viewer.zmags.com/publication/4c232a62?page=32">Service AwardsIn 1967, Ralph M. Potter and Ste</a> Service AwardsIn 1967, Ralph M. Potter and Ste<a title="AKFCF_Spring11_Zmags.pdf page 33" href="http://viewer.zmags.com/publication/4c232a62?page=33">Service Awardscharles clark – Muscle Shoals, A</a> Service Awardscharles clark – Muscle Shoals, A<a title="AKFCF_Spring11_Zmags.pdf page 34" href="http://viewer.zmags.com/publication/4c232a62?page=34">Service Awardstroy day – Kannapolis, N.C.T</a> Service Awardstroy day – Kannapolis, N.C.T<a title="AKFCF_Spring11_Zmags.pdf page 35" href="http://viewer.zmags.com/publication/4c232a62?page=35">Service Awardsof just what it takes to make th</a> Service Awardsof just what it takes to make th<a title="AKFCF_Spring11_Zmags.pdf page 36" href="http://viewer.zmags.com/publication/4c232a62?page=36">Service Awardsleslie E. wiggins – Malibu, Cali</a> Service Awardsleslie E. wiggins – Malibu, Cali<a title="AKFCF_Spring11_Zmags.pdf page 37" href="http://viewer.zmags.com/publication/4c232a62?page=37">Service AwardsEnterprises (Jeanine as CEO & Br</a> Service AwardsEnterprises (Jeanine as CEO & Br<a title="AKFCF_Spring11_Zmags.pdf page 38" href="http://viewer.zmags.com/publication/4c232a62?page=38">Service Awardsrobert fulwood – Springfield, Te</a> Service Awardsrobert fulwood – Springfield, Te<a title="AKFCF_Spring11_Zmags.pdf page 39" href="http://viewer.zmags.com/publication/4c232a62?page=39">Service Awardsheart, but sometimes, neither is</a> Service Awardsheart, but sometimes, neither is<a title="AKFCF_Spring11_Zmags.pdf page 40" href="http://viewer.zmags.com/publication/4c232a62?page=40">Shining StarsA Flare for ExcellenceThe AKFCF</a> Shining StarsA Flare for ExcellenceThe AKFCF<a title="AKFCF_Spring11_Zmags.pdf page 41" href="http://viewer.zmags.com/publication/4c232a62?page=41">Shining StarsOnce again, it’s time to recogniz</a> Shining StarsOnce again, it’s time to recogniz<a title="AKFCF_Spring11_Zmags.pdf page 42" href="http://viewer.zmags.com/publication/4c232a62?page=42">Shining StarsSTEVE BARRYOne way or another, </a> Shining StarsSTEVE BARRYOne way or another, <a title="AKFCF_Spring11_Zmags.pdf page 43" href="http://viewer.zmags.com/publication/4c232a62?page=43">Shining Starsnot care if it did.” In addition </a> Shining Starsnot care if it did.” In addition <a title="AKFCF_Spring11_Zmags.pdf page 44" href="http://viewer.zmags.com/publication/4c232a62?page=44">Shining StarsAs for franchisees he admires, th</a> Shining StarsAs for franchisees he admires, th<a title="AKFCF_Spring11_Zmags.pdf page 45" href="http://viewer.zmags.com/publication/4c232a62?page=45">Shining Starsthe restaurant business,” he said</a> Shining Starsthe restaurant business,” he said<a title="AKFCF_Spring11_Zmags.pdf page 46" href="http://viewer.zmags.com/publication/4c232a62?page=46">Shining Starsit comes from people who are out </a> Shining Starsit comes from people who are out <a title="AKFCF_Spring11_Zmags.pdf page 47" href="http://viewer.zmags.com/publication/4c232a62?page=47">Dr Pepper</a> Dr Pepper<a title="AKFCF_Spring11_Zmags.pdf page 48" href="http://viewer.zmags.com/publication/4c232a62?page=48">2011 AKFCF CONVENTION WRAP-UP</a> 2011 AKFCF CONVENTION WRAP-UP<a title="AKFCF_Spring11_Zmags.pdf page 49" href="http://viewer.zmags.com/publication/4c232a62?page=49">Convention Wrap-UpFrom February 28 to March 4,</a> Convention Wrap-UpFrom February 28 to March 4,<a title="AKFCF_Spring11_Zmags.pdf page 50" href="http://viewer.zmags.com/publication/4c232a62?page=50">Convention Wrap-UpThe 2011 AKFCF Convention in</a> Convention Wrap-UpThe 2011 AKFCF Convention in<a title="AKFCF_Spring11_Zmags.pdf page 51" href="http://viewer.zmags.com/publication/4c232a62?page=51">Convention Wrap-UpPresident’s Award Presented </a> Convention Wrap-UpPresident’s Award Presented <a title="AKFCF_Spring11_Zmags.pdf page 52" href="http://viewer.zmags.com/publication/4c232a62?page=52">Convention Wrap-UpKeynote Speaker John Foley L</a> Convention Wrap-UpKeynote Speaker John Foley L<a title="AKFCF_Spring11_Zmags.pdf page 53" 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href="http://viewer.zmags.com/publication/4c232a62?page=58">Convention Wrap-UpIn Recognition of Their Serv</a> Convention Wrap-UpIn Recognition of Their Serv<a title="AKFCF_Spring11_Zmags.pdf page 59" href="http://viewer.zmags.com/publication/4c232a62?page=59">Convention Wrap-UpCoLoNEL LEGACY AWARDA grea</a> Convention Wrap-UpCoLoNEL LEGACY AWARDA grea<a title="AKFCF_Spring11_Zmags.pdf page 60" href="http://viewer.zmags.com/publication/4c232a62?page=60">Convention Wrap-UpSpeaker Larry Light Returns </a> Convention Wrap-UpSpeaker Larry Light Returns <a title="AKFCF_Spring11_Zmags.pdf page 61" href="http://viewer.zmags.com/publication/4c232a62?page=61">Convention Wrap-UpFor more on Light’s presenta</a> Convention Wrap-UpFor more on Light’s presenta<a title="AKFCF_Spring11_Zmags.pdf page 62" href="http://viewer.zmags.com/publication/4c232a62?page=62">Convention Wrap-UpThe convention workshops wer</a> Convention Wrap-UpThe convention workshops wer<a title="AKFCF_Spring11_Zmags.pdf page 63" href="http://viewer.zmags.com/publication/4c232a62?page=63">EMI</a> EMI<a title="AKFCF_Spring11_Zmags.pdf page 64" href="http://viewer.zmags.com/publication/4c232a62?page=64">Convention Wrap-UpAKFCF 2011 Convention Exhibi</a> Convention Wrap-UpAKFCF 2011 Convention Exhibi<a title="AKFCF_Spring11_Zmags.pdf page 65" href="http://viewer.zmags.com/publication/4c232a62?page=65">Convention Wrap-UpRegions BankResers’s Fine </a> Convention Wrap-UpRegions BankResers’s Fine <a title="AKFCF_Spring11_Zmags.pdf page 66" href="http://viewer.zmags.com/publication/4c232a62?page=66">Convention Wrap-UpAKFCF 2011 Convention Sponso</a> Convention Wrap-UpAKFCF 2011 Convention Sponso<a title="AKFCF_Spring11_Zmags.pdf page 67" href="http://viewer.zmags.com/publication/4c232a62?page=67">Convention Wrap-UpSILVERAmerican ExpressAn</a> Convention Wrap-UpSILVERAmerican ExpressAn<a title="AKFCF_Spring11_Zmags.pdf page 68" href="http://viewer.zmags.com/publication/4c232a62?page=68">Convention Wrap-UpFinal Night GalaAs alway</a> Convention Wrap-UpFinal Night GalaAs alway<a title="AKFCF_Spring11_Zmags.pdf page 69" href="http://viewer.zmags.com/publication/4c232a62?page=69">Business CardsCareerBuilderAccutempSara Le</a> Business CardsCareerBuilderAccutempSara Le<a title="AKFCF_Spring11_Zmags.pdf page 70" href="http://viewer.zmags.com/publication/4c232a62?page=70">UFPC Resource ServicesResource Services Progra</a> UFPC Resource ServicesResource Services Progra<a title="AKFCF_Spring11_Zmags.pdf page 71" href="http://viewer.zmags.com/publication/4c232a62?page=71">Fast Inc.</a> Fast Inc.<a title="AKFCF_Spring11_Zmags.pdf page 72" href="http://viewer.zmags.com/publication/4c232a62?page=72">CARIBLA ReportLeadership for Breakthrough Resu</a> CARIBLA ReportLeadership for Breakthrough Resu<a title="AKFCF_Spring11_Zmags.pdf page 73" href="http://viewer.zmags.com/publication/4c232a62?page=73">Top: KFC Ecuador team members and the KFCChile G</a> Top: KFC Ecuador team members and the KFCChile G<a title="AKFCF_Spring11_Zmags.pdf page 74" href="http://viewer.zmags.com/publication/4c232a62?page=74">Mexico ReportThey Came to StayBy Claudia V</a> Mexico ReportThey Came to StayBy Claudia V<a title="AKFCF_Spring11_Zmags.pdf page 75" href="http://viewer.zmags.com/publication/4c232a62?page=75">Gycor</a> Gycor<a title="AKFCF_Spring11_Zmags.pdf page 76" href="http://viewer.zmags.com/publication/4c232a62?page=76">KFC NPC ReportBeyond Cost of Goods Inflation</a> KFC NPC ReportBeyond Cost of Goods Inflation<a title="AKFCF_Spring11_Zmags.pdf page 77" href="http://viewer.zmags.com/publication/4c232a62?page=77">Documentor</a> Documentor<a title="AKFCF_Spring11_Zmags.pdf page 78" href="http://viewer.zmags.com/publication/4c232a62?page=78">Legal Update‘Virtually Irrelevant’By Andre</a> Legal Update‘Virtually Irrelevant’By Andre<a title="AKFCF_Spring11_Zmags.pdf page 79" href="http://viewer.zmags.com/publication/4c232a62?page=79">fresh-cooked, “finger-lickin’ good” chicken, KFC u</a> fresh-cooked, “finger-lickin’ good” chicken, KFC u<a title="AKFCF_Spring11_Zmags.pdf page 80" href="http://viewer.zmags.com/publication/4c232a62?page=80">OEC ReportCreating Balance is the Key to Achie</a> OEC ReportCreating Balance is the Key to Achie<a title="AKFCF_Spring11_Zmags.pdf page 81" href="http://viewer.zmags.com/publication/4c232a62?page=81">General Mills</a> General Mills<a title="AKFCF_Spring11_Zmags.pdf page 82" href="http://viewer.zmags.com/publication/4c232a62?page=82">Looking Back</a> Looking Back<a title="AKFCF_Spring11_Zmags.pdf page 83" href="http://viewer.zmags.com/publication/4c232a62?page=83">Bettcher</a> Bettcher<a title="AKFCF_Spring11_Zmags.pdf page 84" href="http://viewer.zmags.com/publication/4c232a62?page=84">Winston Industries</a> Winston Industries