GlobalizationToday_2010_August

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!"#$%&&'(')*$+),)-'.#$/&$0"#$1.0#2.)0'/.)*$344/(')0'/.$/&$%504/52('.,$62/&#44'/.)*4 !"#$%"&'%(&#)*#+%, August 2010 &RPPHUFH5HGH¿QHG New Exclusive Research Outsourcing to the U.S. New research spotlights vast U.S. strengths and the Achilles'Heel that could undermine all (page 16) A better way to outsource, nally here: the rise of vested outsourcing (page 31) Higher pro ts, happier customers! Di<a title="GlobalizationToday_2010_August_2.pdf page 1" href="http://viewer.zmags.com/publication/4da43967?page=1"></a> <a title="GlobalizationToday_2010_August_2.pdf page 2" href="http://viewer.zmags.com/publication/4da43967?page=2"> !"#$%&&'(')*$+),)-'.#$/&$0"#$1.0#2.)0'/.)*$344/(</a> !"#$%&&'(')*$+),)-'.#$/&$0"#$1.0#2.)0'/.)*$344/(<a title="GlobalizationToday_2010_August_2.pdf page 3" href="http://viewer.zmags.com/publication/4da43967?page=3">SUCCESSFULdDELIVERYSuccessfulddeliverydofdouts</a> SUCCESSFULdDELIVERYSuccessfulddeliverydofdouts<a title="GlobalizationToday_2010_August_2.pdf page 4" href="http://viewer.zmags.com/publication/4da43967?page=4">!"#!$%August 2010</a> !"#!$%August 2010<a title="GlobalizationToday_2010_August_2.pdf page 5" href="http://viewer.zmags.com/publication/4da43967?page=5">"."/.$),.$&!-.,!"#$%&"'()#*+,$-./012345678950:</a> "."/.$),.$&!-.,!"#$%&"'()#*+,$-./012345678950:<a title="GlobalizationToday_2010_August_2.pdf page 6" href="http://viewer.zmags.com/publication/4da43967?page=6">Promote your business in!"#$%"&'%(&#)*#+%,for F</a> Promote your business in!"#$%"&'%(&#)*#+%,for F<a title="GlobalizationToday_2010_August_2.pdf page 7" href="http://viewer.zmags.com/publication/4da43967?page=7">RECRUITMENTPROCESSOUTSOURCINGBUSINESS </a> RECRUITMENTPROCESSOUTSOURCINGBUSINESS <a title="GlobalizationToday_2010_August_2.pdf page 8" href="http://viewer.zmags.com/publication/4da43967?page=8"> &'()'*+,-'./0+1+-'234/56'/7(8,39./:*;,/,(/<(6</a> &'()'*+,-'./0+1+-'234/56'/7(8,39./:*;,/,(/<(6<a title="GlobalizationToday_2010_August_2.pdf page 9" href="http://viewer.zmags.com/publication/4da43967?page=9">NEWS FEEDNEWS Feed+*,!#9")#&((3#!"#8&"+#$&#</a> NEWS FEEDNEWS Feed+*,!#9")#&((3#!"#8&"+#$&#<a title="GlobalizationToday_2010_August_2.pdf page 10" href="http://viewer.zmags.com/publication/4da43967?page=10">NEWS FEED$/41-#;<=>74#5"&!',5!#+$!*#-!,!(#"2</a> NEWS FEED$/41-#;<=>74#5"&!',5!#+$!*#-!,!(#"2<a title="GlobalizationToday_2010_August_2.pdf page 11" href="http://viewer.zmags.com/publication/4da43967?page=11">NEWS FEED,&*()-('7/)-5*#$&/(6#'"00-#")!#%0"/,</a> NEWS FEED,&*()-('7/)-5*#$&/(6#'"00-#")!#%0"/,<a title="GlobalizationToday_2010_August_2.pdf page 12" href="http://viewer.zmags.com/publication/4da43967?page=12">NEWS FEED%(&(',0#4"!"'-#'(&(+-#")!-")'5$&%#3(</a> NEWS FEED%(&(',0#4"!"'-#'(&(+-#")!-")'5$&%#3(<a title="GlobalizationToday_2010_August_2.pdf page 13" href="http://viewer.zmags.com/publication/4da43967?page=13">!"#$%&'()*#+,(-().$'/0%*#(,1(!"#$%"&'%(&#)*#+%,M</a> !"#$%&'()*#+,(-().$'/0%*#(,1(!"#$%"&'%(&#)*#+%,M<a title="GlobalizationToday_2010_August_2.pdf page 14" href="http://viewer.zmags.com/publication/4da43967?page=14">BLOG BEAT&(+-#,&3#5"44(&!,'9#2'"4#/0"%%('-#,'")&</a> BLOG BEAT&(+-#,&3#5"44(&!,'9#2'"4#/0"%%('-#,'")&<a title="GlobalizationToday_2010_August_2.pdf page 15" href="http://viewer.zmags.com/publication/4da43967?page=15">RecognITionChartered IT Professionalstatus (CIT</a> RecognITionChartered IT Professionalstatus (CIT<a title="GlobalizationToday_2010_August_2.pdf page 16" href="http://viewer.zmags.com/publication/4da43967?page=16">THOUGHT LEADER!"=%:0>=%/>"$/ >?=5</a> THOUGHT LEADER!"=%:0>=%/>"$/ >?=5<a title="GlobalizationToday_2010_August_2.pdf page 17" href="http://viewer.zmags.com/publication/4da43967?page=17">REGIONAL SPOTLIGHT: U.S.Can the U.S.Com</a> REGIONAL SPOTLIGHT: U.S.Can the U.S.Com<a title="GlobalizationToday_2010_August_2.pdf page 18" href="http://viewer.zmags.com/publication/4da43967?page=18">REGIONAL SPOTLIGHT: U.S.RoleCustomer </a> REGIONAL SPOTLIGHT: U.S.RoleCustomer <a title="GlobalizationToday_2010_August_2.pdf page 19" href="http://viewer.zmags.com/publication/4da43967?page=19">18*OREDOL]DWLRQ!"#$%&&August 2010</a> 18*OREDOL]DWLRQ!"#$%&&August 2010<a title="GlobalizationToday_2010_August_2.pdf page 20" href="http://viewer.zmags.com/publication/4da43967?page=20">globalizationtoday.com19</a> globalizationtoday.com19<a title="GlobalizationToday_2010_August_2.pdf page 21" href="http://viewer.zmags.com/publication/4da43967?page=21">REGIONAL SPOTLIGHT: U.S.*"+# ")!-")'5('-# .('5</a> REGIONAL SPOTLIGHT: U.S.*"+# ")!-")'5('-# .('5<a title="GlobalizationToday_2010_August_2.pdf page 22" href="http://viewer.zmags.com/publication/4da43967?page=22">REGIONAL SPOTLIGHT: U.S. </a> REGIONAL SPOTLIGHT: U.S. <a title="GlobalizationToday_2010_August_2.pdf page 23" href="http://viewer.zmags.com/publication/4da43967?page=23">ADVERTORIALAgile IT, Agile BusinessBy Jimmy </a> ADVERTORIALAgile IT, Agile BusinessBy Jimmy <a title="GlobalizationToday_2010_August_2.pdf page 24" href="http://viewer.zmags.com/publication/4da43967?page=24">2010 Accenture. All rights reserved.Who says yo</a> 2010 Accenture. All rights reserved.Who says yo<a title="GlobalizationToday_2010_August_2.pdf page 25" href="http://viewer.zmags.com/publication/4da43967?page=25">REGIONAL SPOTLIGHT: U.S.Perceived Stren</a> REGIONAL SPOTLIGHT: U.S.Perceived Stren<a title="GlobalizationToday_2010_August_2.pdf page 26" href="http://viewer.zmags.com/publication/4da43967?page=26">REGIONAL SPOTLIGHT: U.S.AvailableWorkforce</a> REGIONAL SPOTLIGHT: U.S.AvailableWorkforce<a title="GlobalizationToday_2010_August_2.pdf page 27" href="http://viewer.zmags.com/publication/4da43967?page=27">26*OREDOL]DWLRQ!"#$%&&August 2010</a> 26*OREDOL]DWLRQ!"#$%&&August 2010<a title="GlobalizationToday_2010_August_2.pdf page 28" href="http://viewer.zmags.com/publication/4da43967?page=28">ONE SOURCEFOR ALL OF YOUR POSSIBILITIESCONSI</a> ONE SOURCEFOR ALL OF YOUR POSSIBILITIESCONSI<a title="GlobalizationToday_2010_August_2.pdf page 29" href="http://viewer.zmags.com/publication/4da43967?page=29">DISCIPLINE SPOTLIGHTPurchasing Application</a> DISCIPLINE SPOTLIGHTPurchasing Application<a title="GlobalizationToday_2010_August_2.pdf page 30" href="http://viewer.zmags.com/publication/4da43967?page=30">DISCIPLINE SPOTLIGHTPrice Skilled Growing Q</a> DISCIPLINE SPOTLIGHTPrice Skilled Growing Q<a title="GlobalizationToday_2010_August_2.pdf page 31" href="http://viewer.zmags.com/publication/4da43967?page=31">RECRUITMENTPROCESSOUTSOURCINGBUSINESS </a> RECRUITMENTPROCESSOUTSOURCINGBUSINESS <a title="GlobalizationToday_2010_August_2.pdf page 32" href="http://viewer.zmags.com/publication/4da43967?page=32">VESTED OUTSOURCINGChanging the </a> VESTED OUTSOURCINGChanging the <a title="GlobalizationToday_2010_August_2.pdf page 33" href="http://viewer.zmags.com/publication/4da43967?page=33">ADVERTORIALOutsourcing InsightsIncreased co</a> ADVERTORIALOutsourcing InsightsIncreased co<a title="GlobalizationToday_2010_August_2.pdf page 34" href="http://viewer.zmags.com/publication/4da43967?page=34"> Need to improve operational performance?Talk </a> Need to improve operational performance?Talk <a title="GlobalizationToday_2010_August_2.pdf page 35" href="http://viewer.zmags.com/publication/4da43967?page=35">VESTED OUTSOURCINGContinued from page 33 »su</a> VESTED OUTSOURCINGContinued from page 33 »su<a title="GlobalizationToday_2010_August_2.pdf page 36" href="http://viewer.zmags.com/publication/4da43967?page=36">the pie instead of grow the whole pie is notplay</a> the pie instead of grow the whole pie is notplay<a title="GlobalizationToday_2010_August_2.pdf page 37" href="http://viewer.zmags.com/publication/4da43967?page=37"></a> <a title="GlobalizationToday_2010_August_2.pdf page 38" href="http://viewer.zmags.com/publication/4da43967?page=38"></a> <a title="GlobalizationToday_2010_August_2.pdf page 39" href="http://viewer.zmags.com/publication/4da43967?page=39">VESTED OUTSOURCINGContinued from page 37 »!*</a> VESTED OUTSOURCINGContinued from page 37 »!*<a title="GlobalizationToday_2010_August_2.pdf page 40" href="http://viewer.zmags.com/publication/4da43967?page=40">paid for the activity performed, providers are pa</a> paid for the activity performed, providers are pa<a title="GlobalizationToday_2010_August_2.pdf page 41" href="http://viewer.zmags.com/publication/4da43967?page=41">WHAT'S HAPPENING AT THE IAOP+(05"4(#&(+#$,".#4(4</a> WHAT'S HAPPENING AT THE IAOP+(05"4(#&(+#$,".#4(4<a title="GlobalizationToday_2010_August_2.pdf page 42" href="http://viewer.zmags.com/publication/4da43967?page=42">FASTER FORWARDFore</a> FASTER FORWARDFore<a title="GlobalizationToday_2010_August_2.pdf page 43" href="http://viewer.zmags.com/publication/4da43967?page=43">WHAT'S HAPPENING AT THE IAOP&'()* 5"4.0$</a> WHAT'S HAPPENING AT THE IAOP&'()* 5"4.0$<a title="GlobalizationToday_2010_August_2.pdf page 44" href="http://viewer.zmags.com/publication/4da43967?page=44">them in our global network,” said IAOP chairman M</a> them in our global network,” said IAOP chairman M<a title="GlobalizationToday_2010_August_2.pdf page 45" href="http://viewer.zmags.com/publication/4da43967?page=45">WHAT'S HAPPENING AT THE IAOP</a> WHAT'S HAPPENING AT THE IAOP<a title="GlobalizationToday_2010_August_2.pdf page 46" href="http://viewer.zmags.com/publication/4da43967?page=46">WHAT'S HAPPENING AT THE IAOPUniversitymofmM</a> WHAT'S HAPPENING AT THE IAOPUniversitymofmM<a title="GlobalizationToday_2010_August_2.pdf page 47" href="http://viewer.zmags.com/publication/4da43967?page=47">TALENT DEVELOPMENT>/7>==%0/5C/ ">=!5">A</a> TALENT DEVELOPMENT>/7>==%0/5C/ ">=!5">A<a title="GlobalizationToday_2010_August_2.pdf page 48" href="http://viewer.zmags.com/publication/4da43967?page=48">development through its Capacity Development Divi</a> development through its Capacity Development Divi<a title="GlobalizationToday_2010_August_2.pdf page 49" href="http://viewer.zmags.com/publication/4da43967?page=49">SOURCING RELATIONSHIP MANAGEMENT:%==!</a> SOURCING RELATIONSHIP MANAGEMENT:%==!<a title="GlobalizationToday_2010_August_2.pdf page 50" href="http://viewer.zmags.com/publication/4da43967?page=50">learned in some cases that service providers were</a> learned in some cases that service providers were<a title="GlobalizationToday_2010_August_2.pdf page 51" href="http://viewer.zmags.com/publication/4da43967?page=51">SCRAPBOOKSOURCING RELATIONSHIP MANAGEMENT!"#$%&</a> SCRAPBOOKSOURCING RELATIONSHIP MANAGEMENT!"#$%&<a title="GlobalizationToday_2010_August_2.pdf page 52" href="http://viewer.zmags.com/publication/4da43967?page=52">GEOGet Recognition For Your Team!IAOP's Globa</a> GEOGet Recognition For Your Team!IAOP's Globa