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Best regards
Zmags
4 JIM ZIEGLER
Kia dealer-friendly
within limits.
8 NO ROOM FOR ERROR
Lustine Automall focuses on what it
can control in a tough economy.
18 TRACTION CONTROL
After skidding in its first year back
in the U.S., Fiat straightens out.
July 2012
F&I
FLIES
HIGH
Mike Schwartz, finance
and insurance director
at world's largest Ford
dealer store. On page 22.
F&I150
List on pages 25-26.
A PENTON MEDIA PUBLICATIONJIM ZIEGLER
Kia dealer-friendly
within limits.
8 NO ROOM FOR ERROR
Lustine Automall focuses on what it
??? can control in a tough economy.
TRACTION CONTROL
After skidding in its first year back
in the U.S., Fiat straightens out.
??H0[JBp3aBm
Ally can
4 JIM ZIEGLER Kia dealer-friendly
OFFERAVSC THAT'S EASIER TO SELL. UNLESS, OF COU
Volume 46, Number 7 July 2012 North Amer
EDITOR'S FORUM BY STEVE FINLAY We welcome readers
Turn on the power of blue.
THE WAY I SEE IT BY JIM ZIEGLER We welcome reader
ues to unravel and takes me in still another dire
REGULATIONS Chevy Malibu Eco among 300 highly fue
TEST DRIVE Fuel-Efficient Nissan in Race Al
WARD'S TOP 500 DEALER PROFILE No Room For E
! #
WARD'S TOP 500 DEALER PROFILE time we be
INTERIORS Headline Here Deck goes here BYL
INTERIORS tainably done,” says Susan Swek, Ford a
In this economy, oils that save gas and protect e
INTERIORS Another key reason to purchase a lu
MINIVANS Chrysler Axes Town & Country Move
ELECTRIC VEHICLES POINT The Chevy Volt Gets M
COUNTERPOINT EVs and Hybrids Are Flops Listen to
BRANDS Back in the U.S.A. Fiat gains some t
would recommend the brand to fam- ily and friends
RECOVERY ROOM Much Better, Thank You Chrysler is
Durango posted an anemic 3,848 sales in May.
dealer150 F&I F&I Flies High Skills sharpen
F&I Director Michael Schwartz on the job at Galpi
dealer F&I150 and other packages sold by Amer
dealer F&I150
dealer F&I150
DEALER MANAGEMENT How to Reach 30% Net Profit Her
DEALER MANAGEMENT Stay Clear of Potential T
PROFITCENTER: REMARKETING It Was a Nice Run Used-
PROFITCENTER: INTERNET MARKETING After the
Dealers Learn Good Lessons in Bad Years A
PROFITCENTER: INTERNET MARKETING `We see the worl
PROFITCENTER: SALES Telling Tale of 2 Dealerships
PROFITCENTER: SALES chewing her nails. The im
Sedans Hunger for Market Share Upcoming midsize m
PROFITCENTER: FINANCE & INSURANCE Questions or co
Top Trends in F&I 10 things to expect now and in
PROFITCENTER: FIXED OPERATIONS Questions or comme
Telematics: From `Nice to Have' to `Must Have' M
END GAME BY DREW WINTER `Face It,We had Boring De
i eaier 100 THEWARDSAUTO E-DEALER100 WEBINAR
TD Auto Finance Your profits may be the only thi