<br />
An ICCA Publication<br />
Sample Chapter<br />
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<br />
Wayne Visser, Dirk Matten<br />
Manfred Pohl and Nick Tolhurst<br />
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Revised and updated<br />
CSR has now moved beyond the stage of specialist or niche subject to<br />
become an integral part of global business and society. This timely edition<br />
is destined to become the definitive guide to CSR, Sustainability, Business<br />
Ethics and the organizations and standards in the field.<br />
<br />
The A to Z of Corporate Social Responsibility is a unique publication<br />
and is the culmination of over a hundred of the world's leading thinkers,<br />
opinion formers, academic and business people providing an easy-to-use<br />
guide to CSR: from general<a title="A to Z of CSR Sample Chap.pdf page 1" href="http://viewer.zmags.com/publication/4fe6a86d?page=1">An ICCA PublicationSample Chapter </a> An ICCA PublicationSample Chapter <a title="A to Z of CSR Sample Chap.pdf page 2" href="http://viewer.zmags.com/publication/4fe6a86d?page=2">CSR has now moved beyond the stage of specialist </a> CSR has now moved beyond the stage of specialist <a title="A to Z of CSR Sample Chap.pdf page 3" href="http://viewer.zmags.com/publication/4fe6a86d?page=3">THE A TO Z3 Rs→ Recycling, Waste man</a> THE A TO Z3 Rs→ Recycling, Waste man<a title="A to Z of CSR Sample Chap.pdf page 4" href="http://viewer.zmags.com/publication/4fe6a86d?page=4">2 THE A TO Zfour standards now make up</a> 2 THE A TO Zfour standards now make up<a title="A to Z of CSR Sample Chap.pdf page 5" href="http://viewer.zmags.com/publication/4fe6a86d?page=5">AA 1000 SERIES OF STANDARDS ON ACCOUNTABILI</a> AA 1000 SERIES OF STANDARDS ON ACCOUNTABILI<a title="A to Z of CSR Sample Chap.pdf page 6" href="http://viewer.zmags.com/publication/4fe6a86d?page=6">4 THE A TO ZACCESS TO MEDICINE INDEX→</a> 4 THE A TO ZACCESS TO MEDICINE INDEX→<a title="A to Z of CSR Sample Chap.pdf page 7" href="http://viewer.zmags.com/publication/4fe6a86d?page=7">ACCOUNTABILITY 5three dimensions: first, `c</a> ACCOUNTABILITY 5three dimensions: first, `c<a title="A to Z of CSR Sample Chap.pdf page 8" href="http://viewer.zmags.com/publication/4fe6a86d?page=8">6 THE A TO Zage) following the realisa</a> 6 THE A TO Zage) following the realisa<a title="A to Z of CSR Sample Chap.pdf page 9" href="http://viewer.zmags.com/publication/4fe6a86d?page=9">ACCOUNTABILITY 7account only on its financi</a> ACCOUNTABILITY 7account only on its financi<a title="A to Z of CSR Sample Chap.pdf page 10" href="http://viewer.zmags.com/publication/4fe6a86d?page=10">8 THE A TO Z A small but growing num</a> 8 THE A TO Z A small but growing num<a title="A to Z of CSR Sample Chap.pdf page 11" href="http://viewer.zmags.com/publication/4fe6a86d?page=11">ACCOUNTABILITY 9concluded from this that v</a> ACCOUNTABILITY 9concluded from this that v<a title="A to Z of CSR Sample Chap.pdf page 12" href="http://viewer.zmags.com/publication/4fe6a86d?page=12">10 THE A TO Zin the sustainability mov</a> 10 THE A TO Zin the sustainability mov<a title="A to Z of CSR Sample Chap.pdf page 13" href="http://viewer.zmags.com/publication/4fe6a86d?page=13">AFRICA 11activism, boycotts and disinvestm</a> AFRICA 11activism, boycotts and disinvestm<a title="A to Z of CSR Sample Chap.pdf page 14" href="http://viewer.zmags.com/publication/4fe6a86d?page=14">12 THE A TO Zservices, → water, sanita</a> 12 THE A TO Zservices, → water, sanita<a title="A to Z of CSR Sample Chap.pdf page 15" href="http://viewer.zmags.com/publication/4fe6a86d?page=15">AFRICAN INSTITUTE FOR CORPORATE CITIZENSHIP </a> AFRICAN INSTITUTE FOR CORPORATE CITIZENSHIP <a title="A to Z of CSR Sample Chap.pdf page 16" href="http://viewer.zmags.com/publication/4fe6a86d?page=16">14 THE A TO Z AICC was established in</a> 14 THE A TO Z AICC was established in<a title="A to Z of CSR Sample Chap.pdf page 17" href="http://viewer.zmags.com/publication/4fe6a86d?page=17">ALLIANCE2015 15and sustainability; protect</a> ALLIANCE2015 15and sustainability; protect<a title="A to Z of CSR Sample Chap.pdf page 18" href="http://viewer.zmags.com/publication/4fe6a86d?page=18">16 THE A TO Zfrom Italy, Concern World</a> 16 THE A TO Zfrom Italy, Concern World<a title="A to Z of CSR Sample Chap.pdf page 19" href="http://viewer.zmags.com/publication/4fe6a86d?page=19">ANTI-COMPETITIVE BEHAVIOUR 17for product </a> ANTI-COMPETITIVE BEHAVIOUR 17for product <a title="A to Z of CSR Sample Chap.pdf page 20" href="http://viewer.zmags.com/publication/4fe6a86d?page=20">18 THE A TO Zagainst Intel in May 2009</a> 18 THE A TO Zagainst Intel in May 2009<a title="A to Z of CSR Sample Chap.pdf page 21" href="http://viewer.zmags.com/publication/4fe6a86d?page=21">ANTI-GLOBALISATION 19 Next to official p</a> ANTI-GLOBALISATION 19 Next to official p<a title="A to Z of CSR Sample Chap.pdf page 22" href="http://viewer.zmags.com/publication/4fe6a86d?page=22">20 THE A TO Zgovernance is emerging </a> 20 THE A TO Zgovernance is emerging <a title="A to Z of CSR Sample Chap.pdf page 23" href="http://viewer.zmags.com/publication/4fe6a86d?page=23">ASIA 21of conduct that individual companie</a> ASIA 21of conduct that individual companie<a title="A to Z of CSR Sample Chap.pdf page 24" href="http://viewer.zmags.com/publication/4fe6a86d?page=24">22 THE A TO Zcommunity engagement comm</a> 22 THE A TO Zcommunity engagement comm<a title="A to Z of CSR Sample Chap.pdf page 25" href="http://viewer.zmags.com/publication/4fe6a86d?page=25">ASSURANCE 23social responsibility standa</a> ASSURANCE 23social responsibility standa<a title="A to Z of CSR Sample Chap.pdf page 26" href="http://viewer.zmags.com/publication/4fe6a86d?page=26">24 THE A TO Z CSR means not only tak</a> 24 THE A TO Z CSR means not only tak<a title="A to Z of CSR Sample Chap.pdf page 27" href="http://viewer.zmags.com/publication/4fe6a86d?page=27">AUDITING 25AUDITING→ Environmental auditi</a> AUDITING 25AUDITING→ Environmental auditi<a title="A to Z of CSR Sample Chap.pdf page 28" href="http://viewer.zmags.com/publication/4fe6a86d?page=28">26 THE A TO Z During an audit the a</a> 26 THE A TO Z During an audit the a<a title="A to Z of CSR Sample Chap.pdf page 29" href="http://viewer.zmags.com/publication/4fe6a86d?page=29">AUSTRALIA 27prepare a separate report to m</a> AUSTRALIA 27prepare a separate report to m<a title="A to Z of CSR Sample Chap.pdf page 30" href="http://viewer.zmags.com/publication/4fe6a86d?page=30">28 THE A TO Zto corporate responsibili</a> 28 THE A TO Zto corporate responsibili<a title="A to Z of CSR Sample Chap.pdf page 31" href="http://viewer.zmags.com/publication/4fe6a86d?page=31">AUTOMOTIVE SECTOR 29to CSR in Australia –</a> AUTOMOTIVE SECTOR 29to CSR in Australia –<a title="A to Z of CSR Sample Chap.pdf page 32" href="http://viewer.zmags.com/publication/4fe6a86d?page=32">30 THE A TO Zand safety impacts. All m</a> 30 THE A TO Zand safety impacts. All m<a title="A to Z of CSR Sample Chap.pdf page 33" href="http://viewer.zmags.com/publication/4fe6a86d?page=33">BANKING SECTOR 31 The automobile manufa</a> BANKING SECTOR 31 The automobile manufa<a title="A to Z of CSR Sample Chap.pdf page 34" href="http://viewer.zmags.com/publication/4fe6a86d?page=34">Want to find out about all the key terms in the</a> Want to find out about all the key terms in the