<br />
THE AWARD-WINNING VOICE OF THE CAR RETAILING SECTOR www.motortrader.com<br />
motortrader<br />
JUNE 2012<br />
TURNINg<br />
<br />
the volume<br />
up<br />
Mercedes-Benz Retail boss Neil Williamson<br />
on driving sales at the factory-owned group P26<br />
o<br />
WINNER<br />
Business Publication<br />
f the Year Award<br />
Your Lawyers<br />
For 20 years you have been our only clients.<br />
This is what you think of us...<br />
MILS leaves you feeling confident that you could not<br />
have achieved a better result by using anyone else.<br />
James Adams - Company Secretary, HR Owen Plc<br />
The service provided is excellent, response times are very quick<br />
and our lawyers are very helpful. MILS is invaluable to our business.<br />
Donna Handisyde - Human Resources, Alan Day Volkswagen Ltd.<br />
We have been working with MILS for almost 10 years and throughout<br />
that time they have p<a title="MTJUNE_V2 page 1" href="http://viewer.zmags.com/publication/53f2abec?page=1"> THE AWARD-WINNING VOICE OF THE CAR RETAILING SECT</a>
<a title="MTJUNE_V2 page 2" href="http://viewer.zmags.com/publication/53f2abec?page=2"> Your Lawyers For 20 years you have been our on</a>
<a title="MTJUNE_V2 page 3" href="http://viewer.zmags.com/publication/53f2abec?page=3"> THIS MONTH 03 26 MT Interview Neil Williamson </a>
<a title="MTJUNE_V2 page 4" href="http://viewer.zmags.com/publication/53f2abec?page=4"> </a>
<a title="MTJUNE_V2 page 5" href="http://viewer.zmags.com/publication/53f2abec?page=5"> COMMEnT </a>
<a title="MTJUNE_V2 page 6" href="http://viewer.zmags.com/publication/53f2abec?page=6"> 6 NEWS ROUNDUP </a>
<a title="MTJUNE_V2 page 7" href="http://viewer.zmags.com/publication/53f2abec?page=7"> The winning formula 1 . million </a>
<a title="MTJUNE_V2 page 8" href="http://viewer.zmags.com/publication/53f2abec?page=8"> 8 NEWS ROUNDUP </a>
<a title="MTJUNE_V2 page 9" href="http://viewer.zmags.com/publication/53f2abec?page=9"> </a>
<a title="MTJUNE_V2 page 10" href="http://viewer.zmags.com/publication/53f2abec?page=10"> Driven by your needs Mondial Assistance h</a>
<a title="MTJUNE_V2 page 11" href="http://viewer.zmags.com/publication/53f2abec?page=11"> news roUnDUP Motorists vote in UK’s best car ser</a>
<a title="MTJUNE_V2 page 12" href="http://viewer.zmags.com/publication/53f2abec?page=12"> 12 Advertisement FeAture Facebook is the new web</a>
<a title="MTJUNE_V2 page 13" href="http://viewer.zmags.com/publication/53f2abec?page=13"> SEARCH ENGINE OpTIMISATION RANK #1 WITH GFORCES </a>
<a title="MTJUNE_V2 page 14" href="http://viewer.zmags.com/publication/53f2abec?page=14"> 14 behind the headlines Used Exports Jaguar rec</a>
<a title="MTJUNE_V2 page 15" href="http://viewer.zmags.com/publication/53f2abec?page=15"> Get the message? Custo</a>
<a title="MTJUNE_V2 page 16" href="http://viewer.zmags.com/publication/53f2abec?page=16"> </a>
<a title="MTJUNE_V2 page 17" href="http://viewer.zmags.com/publication/53f2abec?page=17"> </a>
<a title="MTJUNE_V2 page 18" href="http://viewer.zmags.com/publication/53f2abec?page=18"> 18 BEHiND THE HEADLiNES May New Car Sales Retail </a>
<a title="MTJUNE_V2 page 19" href="http://viewer.zmags.com/publication/53f2abec?page=19"> motor finance motor finance hahsaseveovlovlevd</a>
<a title="MTJUNE_V2 page 20" href="http://viewer.zmags.com/publication/53f2abec?page=20"> </a>
<a title="MTJUNE_V2 page 21" href="http://viewer.zmags.com/publication/53f2abec?page=21"> MT OPEN POINTS Show Review 21 MOTORTRADER M</a>
<a title="MTJUNE_V2 page 22" href="http://viewer.zmags.com/publication/53f2abec?page=22"> 22 MT OPEN POINTS Show Review “We’ve spoken t</a>
<a title="MTJUNE_V2 page 23" href="http://viewer.zmags.com/publication/53f2abec?page=23"> 23 MOTORTRADER OPEN POINTS ROADSHOW 2012 GROWT</a>
<a title="MTJUNE_V2 page 24" href="http://viewer.zmags.com/publication/53f2abec?page=24"> 24 EVs What Dealers Need to Know VAUXHALL AMPER</a>
<a title="MTJUNE_V2 page 25" href="http://viewer.zmags.com/publication/53f2abec?page=25"> Sponsored by 25 NISSAN LEAF: Already well establ</a>
<a title="MTJUNE_V2 page 26" href="http://viewer.zmags.com/publication/53f2abec?page=26"> 26 MT INTERVIEW Neil Williamson Dedicated to Merc</a>
<a title="MTJUNE_V2 page 27" href="http://viewer.zmags.com/publication/53f2abec?page=27"> 27 Daimler John Kirwan I t’s a dismal</a>
<a title="MTJUNE_V2 page 28" href="http://viewer.zmags.com/publication/53f2abec?page=28"> 28 MT INTERVIEW Neil Williamson BR</a>
<a title="MTJUNE_V2 page 29" href="http://viewer.zmags.com/publication/53f2abec?page=29"> Dropped in backgrounds Let us enhance your vehic</a>
<a title="MTJUNE_V2 page 30" href="http://viewer.zmags.com/publication/53f2abec?page=30"> 30 MT INTERVIEW Neil Williamson “transformation</a>
<a title="MTJUNE_V2 page 31" href="http://viewer.zmags.com/publication/53f2abec?page=31"> 31 which account for half of its used car sales.</a>
<a title="MTJUNE_V2 page 32" href="http://viewer.zmags.com/publication/53f2abec?page=32"> 32 MT INTERVIEW Neil Williamson I am delighte</a>
<a title="MTJUNE_V2 page 33" href="http://viewer.zmags.com/publication/53f2abec?page=33"> 33 two weeks before the event. And that is unhea</a>
<a title="MTJUNE_V2 page 34" href="http://viewer.zmags.com/publication/53f2abec?page=34"> 34 DEALER INSIGHT Best Practice The bottom line T</a>
<a title="MTJUNE_V2 page 35" href="http://viewer.zmags.com/publication/53f2abec?page=35"> DOING DEALS: Alan Harris of John Banks Suzuki att</a>
<a title="MTJUNE_V2 page 36" href="http://viewer.zmags.com/publication/53f2abec?page=36"> 36 HUTTON REPORTS Less is MORE with a combined m</a>
<a title="MTJUNE_V2 page 37" href="http://viewer.zmags.com/publication/53f2abec?page=37"> Expertise. An important word at Close Motor Finan</a>
<a title="MTJUNE_V2 page 38" href="http://viewer.zmags.com/publication/53f2abec?page=38"> 38 AFTERSALES INSIGHT Liverpool Seat Translating </a>
<a title="MTJUNE_V2 page 39" href="http://viewer.zmags.com/publication/53f2abec?page=39"> Sponsored by nal touch 39 “Every p</a>
<a title="MTJUNE_V2 page 40" href="http://viewer.zmags.com/publication/53f2abec?page=40"> Should I stay o 40 RECRUITMENT Dealer Staff </a>
<a title="MTJUNE_V2 page 41" href="http://viewer.zmags.com/publication/53f2abec?page=41"> r should I go? 41 period of significan</a>
<a title="MTJUNE_V2 page 42" href="http://viewer.zmags.com/publication/53f2abec?page=42"> 42 RECRUITMENT Dealer Staff TURNING OVER: Staf</a>
<a title="MTJUNE_V2 page 43" href="http://viewer.zmags.com/publication/53f2abec?page=43"> JOB OF THE MONTH 43 </a>
<a title="MTJUNE_V2 page 44" href="http://viewer.zmags.com/publication/53f2abec?page=44"> 44 MARKETPLACE Recruitment Car Recruitment Chris</a>
<a title="MTJUNE_V2 page 45" href="http://viewer.zmags.com/publication/53f2abec?page=45"> See our special Recruitment Market Place feature </a>
<a title="MTJUNE_V2 page 46" href="http://viewer.zmags.com/publication/53f2abec?page=46"> 46 DIgITAl DEAlER Online Branding COOL CUSTOMER</a>
<a title="MTJUNE_V2 page 47" href="http://viewer.zmags.com/publication/53f2abec?page=47"> Sponsored by 47 MOBILE: Connecting with custome</a>
<a title="MTJUNE_V2 page 48" href="http://viewer.zmags.com/publication/53f2abec?page=48"> Want to boost your business performance? From war</a>
<a title="MTJUNE_V2 page 49" href="http://viewer.zmags.com/publication/53f2abec?page=49"> UPSELLING Warranties 49 If you don’t ask... Deale</a>
<a title="MTJUNE_V2 page 50" href="http://viewer.zmags.com/publication/53f2abec?page=50"> Improving your profit margin, product penetration</a>
<a title="MTJUNE_V2 page 51" href="http://viewer.zmags.com/publication/53f2abec?page=51"> ‘Safe and Sound’ has been supported by a </a>
<a title="MTJUNE_V2 page 52" href="http://viewer.zmags.com/publication/53f2abec?page=52"> WMS Group Rewards Scheme You and your customers</a>
<a title="MTJUNE_V2 page 53" href="http://viewer.zmags.com/publication/53f2abec?page=53"> Turn your business into a shining star! Paint an</a>
<a title="MTJUNE_V2 page 54" href="http://viewer.zmags.com/publication/53f2abec?page=54"> 54 UPSELLING Warranties Good value WM</a>
<a title="MTJUNE_V2 page 55" href="http://viewer.zmags.com/publication/53f2abec?page=55"> 55 Rob Dockerill, director of Autoguard Warra</a>
<a title="MTJUNE_V2 page 56" href="http://viewer.zmags.com/publication/53f2abec?page=56"> 56 MARKET PLACE Warranty providers AA Warranty </a>
<a title="MTJUNE_V2 page 57" href="http://viewer.zmags.com/publication/53f2abec?page=57"> See our special Warranties Market Place feature o</a>
<a title="MTJUNE_V2 page 58" href="http://viewer.zmags.com/publication/53f2abec?page=58"> 58 MARKET PLACE Warranty providers MB&G Insuranc</a>
<a title="MTJUNE_V2 page 59" href="http://viewer.zmags.com/publication/53f2abec?page=59"> See our special Warranties Market Place feature o</a>
<a title="MTJUNE_V2 page 60" href="http://viewer.zmags.com/publication/53f2abec?page=60"> 60 ACCIDENT MANAGEMENT Market Trends RESPONSE T</a>
<a title="MTJUNE_V2 page 61" href="http://viewer.zmags.com/publication/53f2abec?page=61"> We understand accidents ...completely. Acci</a>
<a title="MTJUNE_V2 page 62" href="http://viewer.zmags.com/publication/53f2abec?page=62"> 62 MANAGEMENT LLP Status Unlimited opportunities?</a>
<a title="MTJUNE_V2 page 63" href="http://viewer.zmags.com/publication/53f2abec?page=63"> 63 Dealer Group of the Year Award This catego</a>
<a title="MTJUNE_V2 page 64" href="http://viewer.zmags.com/publication/53f2abec?page=64"> 64 MOTORTRADER Finalists INDUSTRY AWARDS 2012 </a>
<a title="MTJUNE_V2 page 65" href="http://viewer.zmags.com/publication/53f2abec?page=65"> 65 Most Improved Dealership Award This catego</a>
<a title="MTJUNE_V2 page 66" href="http://viewer.zmags.com/publication/53f2abec?page=66"> 66 MOTORTRADER Finalists INDUSTRY AWARDS 2012 </a>
<a title="MTJUNE_V2 page 67" href="http://viewer.zmags.com/publication/53f2abec?page=67"> 67 Customer Care Award This category, sponsor</a>
<a title="MTJUNE_V2 page 68" href="http://viewer.zmags.com/publication/53f2abec?page=68"> 68 MOTORTRADER Finalists INDUSTRY AWARDS 2012 </a>
<a title="MTJUNE_V2 page 69" href="http://viewer.zmags.com/publication/53f2abec?page=69"> 69 Digital Initiative of the Year Award The D</a>
<a title="MTJUNE_V2 page 70" href="http://viewer.zmags.com/publication/53f2abec?page=70"> 70 MOTORTRADER Finalists INDUSTRY AWARDS 2012 </a>
<a title="MTJUNE_V2 page 71" href="http://viewer.zmags.com/publication/53f2abec?page=71"> 71 Mobile Website of the Year This Glass’s sp</a>
<a title="MTJUNE_V2 page 72" href="http://viewer.zmags.com/publication/53f2abec?page=72"> 72 MOTORTRADER Finalists INDUSTRY AWARDS 2012 </a>
<a title="MTJUNE_V2 page 73" href="http://viewer.zmags.com/publication/53f2abec?page=73"> 73 Car Supermarket of the Year This award, sp</a>
<a title="MTJUNE_V2 page 74" href="http://viewer.zmags.com/publication/53f2abec?page=74"> 74 MOTORTRADER Finalists INDUSTRY AWARDS 2012 </a>
<a title="MTJUNE_V2 page 75" href="http://viewer.zmags.com/publication/53f2abec?page=75"> 75 Salesperson of the Year Award Motor Trader</a>
<a title="MTJUNE_V2 page 76" href="http://viewer.zmags.com/publication/53f2abec?page=76"> 76 MOTORTRADER Finalists INDUSTRY AWARDS 2012 </a>
<a title="MTJUNE_V2 page 77" href="http://viewer.zmags.com/publication/53f2abec?page=77"> 77 Sales Manager of the Year Award The Motor </a>
<a title="MTJUNE_V2 page 78" href="http://viewer.zmags.com/publication/53f2abec?page=78"> 78 MOTORTRADER Finalists INDUSTRY AWARDS 2012 </a>
<a title="MTJUNE_V2 page 79" href="http://viewer.zmags.com/publication/53f2abec?page=79"> RECRUITMENT 79 Volkswagen Brand Manager / Regio</a>
<a title="MTJUNE_V2 page 80" href="http://viewer.zmags.com/publication/53f2abec?page=80"> 80 RECRUITMENT ContaCt Chloe Higdon t: 020 8253</a>
<a title="MTJUNE_V2 page 81" href="http://viewer.zmags.com/publication/53f2abec?page=81"> RECRUITMENT 81 L u u n u W d up d</a>
<a title="MTJUNE_V2 page 82" href="http://viewer.zmags.com/publication/53f2abec?page=82"> 82 CLASSIFIED Autohouse_MT_1401:Layout 1 </a>
<a title="MTJUNE_V2 page 83" href="http://viewer.zmags.com/publication/53f2abec?page=83"> </a>
<a title="MTJUNE_V2 page 84" href="http://viewer.zmags.com/publication/53f2abec?page=84"> INDUSTRY AWARDS 2012 Book Your Table INDUSTRY</a>