If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> NEW QUARTERLY PUBLICATION FOR THE UK BODY REPAIR INDUSTRY<br /> ISSUE 1 | SPRING 2011 www.abpclub.com<br /> FREE<br /> PULL-OUT<br /> UK BODY REPAIR<br /> INDUSTRY GUIDE TO<br /> RETAIL CHARGES<br /> InsIde<br /> thIs Issue<br /> In-depth interviews<br /> Karl Vella<br /> 25 years in business<br /> Andrew Marsh on<br /> Future market trends<br /> Solutions Centre<br /> Conference summary<br /> Latest industry<br /> financial results<br /> Are consumers'<br /> interests<br /> Cost of Motor<br /> Inspuroatneceterdeport<br /> during vehicle<br /> anrdepmauirc?h more<br /> <br /> From the Chair ...<br /> When ABP Club was formed over<br /> six years ago, I never imagined<br /> that this would lead to us producing<br /> a magazine!<br /> It is entirely due to the fantastic support<br /> of our members<a title="Auto Body Professional Magazine - Spring 2011 page 1" href="http://viewer.zmags.com/publication/54774867?page=1"> NEW QUARTERLY PUBLICATION FOR THE UK BODY REPAIR </a> <a title="Auto Body Professional Magazine - Spring 2011 page 2" href="http://viewer.zmags.com/publication/54774867?page=2"> </a> <a title="Auto Body Professional Magazine - Spring 2011 page 3" href="http://viewer.zmags.com/publication/54774867?page=3"> From the Chair ... When ABP Club was formed over </a> <a title="Auto Body Professional Magazine - Spring 2011 page 4" href="http://viewer.zmags.com/publication/54774867?page=4"> The first quarter of 2011 has been the busiest in</a> <a title="Auto Body Professional Magazine - Spring 2011 page 5" href="http://viewer.zmags.com/publication/54774867?page=5"> earning the right to be distributor of choice. mo</a> <a title="Auto Body Professional Magazine - Spring 2011 page 6" href="http://viewer.zmags.com/publication/54774867?page=6"> For quality, productivity and low running costs, </a> <a title="Auto Body Professional Magazine - Spring 2011 page 7" href="http://viewer.zmags.com/publication/54774867?page=7"> 6 key trends affecting the industry At</a> <a title="Auto Body Professional Magazine - Spring 2011 page 8" href="http://viewer.zmags.com/publication/54774867?page=8"> GOOD COLOURS TOUCH THE SENSES. OUTSTANDING COLOUR</a> <a title="Auto Body Professional Magazine - Spring 2011 page 9" href="http://viewer.zmags.com/publication/54774867?page=9"> Business to Business Forums – a major success for</a> <a title="Auto Body Professional Magazine - Spring 2011 page 10" href="http://viewer.zmags.com/publication/54774867?page=10"> Business to Business Forums - Speaker overview </a> <a title="Auto Body Professional Magazine - Spring 2011 page 11" href="http://viewer.zmags.com/publication/54774867?page=11"> Increasing website traffic Tom Hadfield's presen</a> <a title="Auto Body Professional Magazine - Spring 2011 page 12" href="http://viewer.zmags.com/publication/54774867?page=12"> BSI Kitemark (PAS125) The final session of the d</a> <a title="Auto Body Professional Magazine - Spring 2011 page 13" href="http://viewer.zmags.com/publication/54774867?page=13"> 3M Automotive Aftermarket Division 3M™ Accuspray™</a> <a title="Auto Body Professional Magazine - Spring 2011 page 14" href="http://viewer.zmags.com/publication/54774867?page=14"> Are electric vehicles (EVs) the next growth area </a> <a title="Auto Body Professional Magazine - Spring 2011 page 15" href="http://viewer.zmags.com/publication/54774867?page=15"> not been involved in the proposals on how to deal</a> <a title="Auto Body Professional Magazine - Spring 2011 page 16" href="http://viewer.zmags.com/publication/54774867?page=16"> Newbridge ARC – continuous expansion Since start</a> <a title="Auto Body Professional Magazine - Spring 2011 page 17" href="http://viewer.zmags.com/publication/54774867?page=17"> </a> <a title="Auto Body Professional Magazine - Spring 2011 page 18" href="http://viewer.zmags.com/publication/54774867?page=18"> Walter’s Way Well respected and seen as even-han</a> <a title="Auto Body Professional Magazine - Spring 2011 page 19" href="http://viewer.zmags.com/publication/54774867?page=19"> Q It's been a while since an insurer has opened i</a> <a title="Auto Body Professional Magazine - Spring 2011 page 20" href="http://viewer.zmags.com/publication/54774867?page=20"> Our World. Your Solution. Its the same the whol</a> <a title="Auto Body Professional Magazine - Spring 2011 page 21" href="http://viewer.zmags.com/publication/54774867?page=21"> Diversity and Complexity – the future towards 201</a> <a title="Auto Body Professional Magazine - Spring 2011 page 22" href="http://viewer.zmags.com/publication/54774867?page=22"> Karl, who started his career as an apprentice pan</a> <a title="Auto Body Professional Magazine - Spring 2011 page 23" href="http://viewer.zmags.com/publication/54774867?page=23"> Q As the economy tightens, times have become more</a> <a title="Auto Body Professional Magazine - Spring 2011 page 24" href="http://viewer.zmags.com/publication/54774867?page=24"> Q How does Karl Vella group view manufacturer app</a> <a title="Auto Body Professional Magazine - Spring 2011 page 25" href="http://viewer.zmags.com/publication/54774867?page=25"> .YY\f dURRY _RSb_OV`UZR[a dVYY ZNXR f\b Z\_R ]_\Ê</a> <a title="Auto Body Professional Magazine - Spring 2011 page 26" href="http://viewer.zmags.com/publication/54774867?page=26"> In partnership with Based on the feedback</a> <a title="Auto Body Professional Magazine - Spring 2011 page 27" href="http://viewer.zmags.com/publication/54774867?page=27"> Bristol Street Motors – Investing in the future V</a> <a title="Auto Body Professional Magazine - Spring 2011 page 28" href="http://viewer.zmags.com/publication/54774867?page=28"> New AudaEnterpriseGold – Driving improved efficie</a> <a title="Auto Body Professional Magazine - Spring 2011 page 29" href="http://viewer.zmags.com/publication/54774867?page=29"> House of Commons Transport Committee Report on th</a> <a title="Auto Body Professional Magazine - Spring 2011 page 30" href="http://viewer.zmags.com/publication/54774867?page=30"> Financial results section The end of quarter one </a> <a title="Auto Body Professional Magazine - Spring 2011 page 31" href="http://viewer.zmags.com/publication/54774867?page=31"> Insurers The results of the 13 insurers to decla</a> <a title="Auto Body Professional Magazine - Spring 2011 page 32" href="http://viewer.zmags.com/publication/54774867?page=32"> Insurers (continued) 6 LV (Liverpool</a> <a title="Auto Body Professional Magazine - Spring 2011 page 33" href="http://viewer.zmags.com/publication/54774867?page=33"> Accident Management Companies Only 3 of the top </a> <a title="Auto Body Professional Magazine - Spring 2011 page 34" href="http://viewer.zmags.com/publication/54774867?page=34"> Everybody’s Surfin’ How to drive more traffic to </a> <a title="Auto Body Professional Magazine - Spring 2011 page 35" href="http://viewer.zmags.com/publication/54774867?page=35"> the he or she will see is three paid-for adverts,</a> <a title="Auto Body Professional Magazine - Spring 2011 page 36" href="http://viewer.zmags.com/publication/54774867?page=36"> XL Motors – One year since the move In the depth</a> <a title="Auto Body Professional Magazine - Spring 2011 page 37" href="http://viewer.zmags.com/publication/54774867?page=37"> MB: And I presume there have been operational cha</a> <a title="Auto Body Professional Magazine - Spring 2011 page 38" href="http://viewer.zmags.com/publication/54774867?page=38"> Complete your customer experience with our award </a> <a title="Auto Body Professional Magazine - Spring 2011 page 39" href="http://viewer.zmags.com/publication/54774867?page=39"> ƣ Adamsons celebrates One Oldham’s ‘Business of </a> <a title="Auto Body Professional Magazine - Spring 2011 page 40" href="http://viewer.zmags.com/publication/54774867?page=40"> One of Lord Young's recommendations was that the </a> <a title="Auto Body Professional Magazine - Spring 2011 page 41" href="http://viewer.zmags.com/publication/54774867?page=41"> PPG: Bringing Colour expertise to Refinish. </a> <a title="Auto Body Professional Magazine - Spring 2011 page 42" href="http://viewer.zmags.com/publication/54774867?page=42"> A History of Referral Fees The subject of refe</a> <a title="Auto Body Professional Magazine - Spring 2011 page 43" href="http://viewer.zmags.com/publication/54774867?page=43"> The Post Magazine Motor Claims Conference held on</a> <a title="Auto Body Professional Magazine - Spring 2011 page 44" href="http://viewer.zmags.com/publication/54774867?page=44"> Ageas Insurance – report on the Solutions Centre </a> <a title="Auto Body Professional Magazine - Spring 2011 page 45" href="http://viewer.zmags.com/publication/54774867?page=45"> ABP Club working to improve the Body Rep</a> <a title="Auto Body Professional Magazine - Spring 2011 page 46" href="http://viewer.zmags.com/publication/54774867?page=46"> the new bodyshop we've been repairing vehic</a> <a title="Auto Body Professional Magazine - Spring 2011 page 47" href="http://viewer.zmags.com/publication/54774867?page=47"> Why I opened a bodyshop 21 years after selling t</a> <a title="Auto Body Professional Magazine - Spring 2011 page 48" href="http://viewer.zmags.com/publication/54774867?page=48"> Brand Matters When we see something we rec</a> <a title="Auto Body Professional Magazine - Spring 2011 page 49" href="http://viewer.zmags.com/publication/54774867?page=49"> A NEW APPROACH TO BUYING YOUR MOTOR TRADE AND BUS</a> <a title="Auto Body Professional Magazine - Spring 2011 page 50" href="http://viewer.zmags.com/publication/54774867?page=50"> CLASSIFIEDS Tec Quality Assured - Bodyshop Servic</a> <a title="Auto Body Professional Magazine - Spring 2011 page 51" href="http://viewer.zmags.com/publication/54774867?page=51"> TUESDAY 1st NOVEMBER 2011 at Bar</a> <a title="Auto Body Professional Magazine - Spring 2011 page 52" href="http://viewer.zmags.com/publication/54774867?page=52"> ! ( # # *)! (# # '#! # ( $! </a>