If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
&lt;br /&gt; NEW QUARTERLY PUBLICATION FOR THE UK BODY REPAIR INDUSTRY&lt;br /&gt; ISSUE 1 | SPRING 2011 www.abpclub.com&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt;<a title="Auto Body Professional Magazine - Spring 2011 page 1" href="http://viewer.zmags.com/publication/54774867?page=1">NEW QUARTERLY PUBLICATION FOR THE UK BODY REPAIR </a> NEW QUARTERLY PUBLICATION FOR THE UK BODY REPAIR <a title="Auto Body Professional Magazine - Spring 2011 page 2" href="http://viewer.zmags.com/publication/54774867?page=2"></a> <a title="Auto Body Professional Magazine - Spring 2011 page 3" href="http://viewer.zmags.com/publication/54774867?page=3">From the Chair ...When ABP Club was formed over</a> From the Chair ...When ABP Club was formed over<a title="Auto Body Professional Magazine - Spring 2011 page 4" href="http://viewer.zmags.com/publication/54774867?page=4">The first quarterof 2011 has beenthe busiest in</a> The first quarterof 2011 has beenthe busiest in<a title="Auto Body Professional Magazine - Spring 2011 page 5" href="http://viewer.zmags.com/publication/54774867?page=5">earning the right to bedistributor of choice.mo</a> earning the right to bedistributor of choice.mo<a title="Auto Body Professional Magazine - Spring 2011 page 6" href="http://viewer.zmags.com/publication/54774867?page=6">For quality, productivity andlow running costs, </a> For quality, productivity andlow running costs, <a title="Auto Body Professional Magazine - Spring 2011 page 7" href="http://viewer.zmags.com/publication/54774867?page=7">6 key trends affecting the industryAt</a> 6 key trends affecting the industryAt<a title="Auto Body Professional Magazine - Spring 2011 page 8" href="http://viewer.zmags.com/publication/54774867?page=8">GOOD COLOURS TOUCH THE SENSES.OUTSTANDING COLOUR</a> GOOD COLOURS TOUCH THE SENSES.OUTSTANDING COLOUR<a title="Auto Body Professional Magazine - Spring 2011 page 9" href="http://viewer.zmags.com/publication/54774867?page=9">Business to Business Forums &ndash;a major success for</a> Business to Business Forums &ndash;a major success for<a title="Auto Body Professional Magazine - Spring 2011 page 10" href="http://viewer.zmags.com/publication/54774867?page=10">Business to Business Forums - Speaker overview</a> Business to Business Forums - Speaker overview<a title="Auto Body Professional Magazine - Spring 2011 page 11" href="http://viewer.zmags.com/publication/54774867?page=11">Increasing website trafficTom Hadfield's presen</a> Increasing website trafficTom Hadfield's presen<a title="Auto Body Professional Magazine - Spring 2011 page 12" href="http://viewer.zmags.com/publication/54774867?page=12">BSI Kitemark (PAS125)The final session of the d</a> BSI Kitemark (PAS125)The final session of the d<a title="Auto Body Professional Magazine - Spring 2011 page 13" href="http://viewer.zmags.com/publication/54774867?page=13">3M Automotive Aftermarket Division3M&trade; Accuspray&trade;</a> 3M Automotive Aftermarket Division3M&trade; Accuspray&trade;<a title="Auto Body Professional Magazine - Spring 2011 page 14" href="http://viewer.zmags.com/publication/54774867?page=14">Are electric vehicles (EVs) the nextgrowth area </a> Are electric vehicles (EVs) the nextgrowth area <a title="Auto Body Professional Magazine - Spring 2011 page 15" href="http://viewer.zmags.com/publication/54774867?page=15">not been involved in the proposals onhow to deal</a> not been involved in the proposals onhow to deal<a title="Auto Body Professional Magazine - Spring 2011 page 16" href="http://viewer.zmags.com/publication/54774867?page=16">Newbridge ARC &ndash; continuous expansionSince start</a> Newbridge ARC &ndash; continuous expansionSince start<a title="Auto Body Professional Magazine - Spring 2011 page 17" href="http://viewer.zmags.com/publication/54774867?page=17"></a> <a title="Auto Body Professional Magazine - Spring 2011 page 18" href="http://viewer.zmags.com/publication/54774867?page=18">Walter&rsquo;s WayWell respected and seen as even-han</a> Walter&rsquo;s WayWell respected and seen as even-han<a title="Auto Body Professional Magazine - Spring 2011 page 19" href="http://viewer.zmags.com/publication/54774867?page=19">Q It's been a while since an insurer has opened i</a> Q It's been a while since an insurer has opened i<a title="Auto Body Professional Magazine - Spring 2011 page 20" href="http://viewer.zmags.com/publication/54774867?page=20">Our World. Your Solution.Its the same the whol</a> Our World. Your Solution.Its the same the whol<a title="Auto Body Professional Magazine - Spring 2011 page 21" href="http://viewer.zmags.com/publication/54774867?page=21">Diversity and Complexity&ndash; the future towards 201</a> Diversity and Complexity&ndash; the future towards 201<a title="Auto Body Professional Magazine - Spring 2011 page 22" href="http://viewer.zmags.com/publication/54774867?page=22">Karl, who started his career as an apprenticepan</a> Karl, who started his career as an apprenticepan<a title="Auto Body Professional Magazine - Spring 2011 page 23" href="http://viewer.zmags.com/publication/54774867?page=23">Q As the economy tightens, times have become more</a> Q As the economy tightens, times have become more<a title="Auto Body Professional Magazine - Spring 2011 page 24" href="http://viewer.zmags.com/publication/54774867?page=24">Q How does Karl Vella group view manufacturerapp</a> Q How does Karl Vella group view manufacturerapp<a title="Auto Body Professional Magazine - Spring 2011 page 25" href="http://viewer.zmags.com/publication/54774867?page=25">.YY\f dURRY _RSb_OV`UZR[adVYY ZNXR f\b Z\_R ]_\&Ecirc;</a> .YY\f dURRY _RSb_OV`UZR[adVYY ZNXR f\b Z\_R ]_\&Ecirc;<a title="Auto Body Professional Magazine - Spring 2011 page 26" href="http://viewer.zmags.com/publication/54774867?page=26">In partnership withBased on the feedback</a> In partnership withBased on the feedback<a title="Auto Body Professional Magazine - Spring 2011 page 27" href="http://viewer.zmags.com/publication/54774867?page=27">Bristol Street Motors &ndash;Investing in the futureV</a> Bristol Street Motors &ndash;Investing in the futureV<a title="Auto Body Professional Magazine - Spring 2011 page 28" href="http://viewer.zmags.com/publication/54774867?page=28">New AudaEnterpriseGold &ndash;Driving improved efficie</a> New AudaEnterpriseGold &ndash;Driving improved efficie<a title="Auto Body Professional Magazine - Spring 2011 page 29" href="http://viewer.zmags.com/publication/54774867?page=29">House of Commons Transport CommitteeReport on th</a> House of Commons Transport CommitteeReport on th<a title="Auto Body Professional Magazine - Spring 2011 page 30" href="http://viewer.zmags.com/publication/54774867?page=30">Financial results sectionThe end of quarter one </a> Financial results sectionThe end of quarter one <a title="Auto Body Professional Magazine - Spring 2011 page 31" href="http://viewer.zmags.com/publication/54774867?page=31">InsurersThe results of the 13 insurers to decla</a> InsurersThe results of the 13 insurers to decla<a title="Auto Body Professional Magazine - Spring 2011 page 32" href="http://viewer.zmags.com/publication/54774867?page=32">Insurers (continued)6 LV (Liverpool</a> Insurers (continued)6 LV (Liverpool<a title="Auto Body Professional Magazine - Spring 2011 page 33" href="http://viewer.zmags.com/publication/54774867?page=33">Accident Management CompaniesOnly 3 of the top </a> Accident Management CompaniesOnly 3 of the top <a title="Auto Body Professional Magazine - Spring 2011 page 34" href="http://viewer.zmags.com/publication/54774867?page=34">Everybody&rsquo;s Surfin&rsquo;How to drive more traffic to </a> Everybody&rsquo;s Surfin&rsquo;How to drive more traffic to <a title="Auto Body Professional Magazine - Spring 2011 page 35" href="http://viewer.zmags.com/publication/54774867?page=35">the he or she will see is threepaid-for adverts,</a> the he or she will see is threepaid-for adverts,<a title="Auto Body Professional Magazine - Spring 2011 page 36" href="http://viewer.zmags.com/publication/54774867?page=36">XL Motors &ndash;One year since the moveIn the depth</a> XL Motors &ndash;One year since the moveIn the depth<a title="Auto Body Professional Magazine - Spring 2011 page 37" href="http://viewer.zmags.com/publication/54774867?page=37">MB: And I presume there have been operational cha</a> MB: And I presume there have been operational cha<a title="Auto Body Professional Magazine - Spring 2011 page 38" href="http://viewer.zmags.com/publication/54774867?page=38">Complete your customer experience with ouraward </a> Complete your customer experience with ouraward <a title="Auto Body Professional Magazine - Spring 2011 page 39" href="http://viewer.zmags.com/publication/54774867?page=39">&#419;Adamsons celebratesOne Oldham&rsquo;s&lsquo;Business of </a> &#419;Adamsons celebratesOne Oldham&rsquo;s&lsquo;Business of <a title="Auto Body Professional Magazine - Spring 2011 page 40" href="http://viewer.zmags.com/publication/54774867?page=40">One of Lord Young's recommendationswas that the </a> One of Lord Young's recommendationswas that the <a title="Auto Body Professional Magazine - Spring 2011 page 41" href="http://viewer.zmags.com/publication/54774867?page=41">PPG: Bringing Colour expertise to Re&#64257;nish.</a> PPG: Bringing Colour expertise to Re&#64257;nish.<a title="Auto Body Professional Magazine - Spring 2011 page 42" href="http://viewer.zmags.com/publication/54774867?page=42">A History ofReferral FeesThe subject of refe</a> A History ofReferral FeesThe subject of refe<a title="Auto Body Professional Magazine - Spring 2011 page 43" href="http://viewer.zmags.com/publication/54774867?page=43">The Post Magazine Motor ClaimsConference held on</a> The Post Magazine Motor ClaimsConference held on<a title="Auto Body Professional Magazine - Spring 2011 page 44" href="http://viewer.zmags.com/publication/54774867?page=44">Ageas Insurance &ndash;report on theSolutions Centre </a> Ageas Insurance &ndash;report on theSolutions Centre <a title="Auto Body Professional Magazine - Spring 2011 page 45" href="http://viewer.zmags.com/publication/54774867?page=45"> ABP Club working to improve the Body Rep</a> ABP Club working to improve the Body Rep<a title="Auto Body Professional Magazine - Spring 2011 page 46" href="http://viewer.zmags.com/publication/54774867?page=46">the new bodyshopwe've been repairing vehic</a> the new bodyshopwe've been repairing vehic<a title="Auto Body Professional Magazine - Spring 2011 page 47" href="http://viewer.zmags.com/publication/54774867?page=47">Why I opened abodyshop21 years afterselling t</a> Why I opened abodyshop21 years afterselling t<a title="Auto Body Professional Magazine - Spring 2011 page 48" href="http://viewer.zmags.com/publication/54774867?page=48">Brand MattersWhen we see something we rec</a> Brand MattersWhen we see something we rec<a title="Auto Body Professional Magazine - Spring 2011 page 49" href="http://viewer.zmags.com/publication/54774867?page=49">A NEW APPROACH TO BUYINGYOUR MOTOR TRADE ANDBUS</a> A NEW APPROACH TO BUYINGYOUR MOTOR TRADE ANDBUS<a title="Auto Body Professional Magazine - Spring 2011 page 50" href="http://viewer.zmags.com/publication/54774867?page=50">CLASSIFIEDSTec Quality Assured - Bodyshop Servic</a> CLASSIFIEDSTec Quality Assured - Bodyshop Servic<a title="Auto Body Professional Magazine - Spring 2011 page 51" href="http://viewer.zmags.com/publication/54774867?page=51">TUESDAY 1st NOVEMBER 2011 at Bar</a> TUESDAY 1st NOVEMBER 2011 at Bar<a title="Auto Body Professional Magazine - Spring 2011 page 52" href="http://viewer.zmags.com/publication/54774867?page=52">! ( # #*)! (# #'#! # ( $! </a> ! ( # #*)! (# #'#! # ( $!