Airport World, Issue 5, 2011

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In the spotlight: Leadership Airports:Marrakech,Warsaw&Spain’sairportsystem Regional focus: Africa Plus: Retail, security and airport anniversaries Making the difference October-November 2011 Volume 16 Issue 5 www.aci.aero Airport World Editor Joe Bates +44 (0) 20 8831 7507 joe@airport-world.com Deputy Editor Oliver Clark +44 (0) 20 8831 7514 oliver@airport-world.com Online News Reporter Dominic Welling +44 (0) 20 8831 7560 dominic@airport-world.com Design, Layout & Production Andrew Montgomery +44 (0) 20 8831 7564 andy@airport-world.com Mark Draper In the spotlight: LeadershipAirports:Marrakech,W</a> In the spotlight: LeadershipAirports:Marrakech,W<a title="Airport World, Issue 5, 2011 page 2" href="http://viewer.zmags.com/publication/54a819e6?page=2"></a> <a title="Airport World, Issue 5, 2011 page 3" href="http://viewer.zmags.com/publication/54a819e6?page=3">Airport WorldEditorJoe Bates +44 (0) 20 8831 7</a> Airport WorldEditorJoe Bates +44 (0) 20 8831 7<a title="Airport World, Issue 5, 2011 page 4" href="http://viewer.zmags.com/publication/54a819e6?page=4"></a> <a title="Airport World, Issue 5, 2011 page 5" href="http://viewer.zmags.com/publication/54a819e6?page=5">CONTENTS,QWKHVSRWOLJKW /HDGHUVKLS$</a> CONTENTS,QWKHVSRWOLJKW /HDGHUVKLS$<a title="Airport World, Issue 5, 2011 page 6" href="http://viewer.zmags.com/publication/54a819e6?page=6"></a> <a title="Airport World, Issue 5, 2011 page 7" href="http://viewer.zmags.com/publication/54a819e6?page=7">Director GeneralAngela GittensChairMax Moore-</a> Director GeneralAngela GittensChairMax Moore-<a title="Airport World, Issue 5, 2011 page 8" href="http://viewer.zmags.com/publication/54a819e6?page=8">CONTENTSGuineaAirport</a> CONTENTSGuineaAirport<a title="Airport World, Issue 5, 2011 page 9" href="http://viewer.zmags.com/publication/54a819e6?page=9"></a> <a title="Airport World, Issue 5, 2011 page 10" href="http://viewer.zmags.com/publication/54a819e6?page=10">NEWSChina expansion for MAHBMalaysia Airports </a> NEWSChina expansion for MAHBMalaysia Airports <a title="Airport World, Issue 5, 2011 page 11" href="http://viewer.zmags.com/publication/54a819e6?page=11">NEWSIrish roverIrish artist, Nicola Russell, pr</a> NEWSIrish roverIrish artist, Nicola Russell, pr<a title="Airport World, Issue 5, 2011 page 12" href="http://viewer.zmags.com/publication/54a819e6?page=12">ACI WORLD NEWSPower of IndiaSome of India’s mo</a> ACI WORLD NEWSPower of IndiaSome of India’s mo<a title="Airport World, Issue 5, 2011 page 13" href="http://viewer.zmags.com/publication/54a819e6?page=13">ACI events2012March 7–9Airpor</a> ACI events2012March 7–9Airpor<a title="Airport World, Issue 5, 2011 page 14" href="http://viewer.zmags.com/publication/54a819e6?page=14">AIRPORT REPORT: SPAINAllchangeAena Aeropuer</a> AIRPORT REPORT: SPAINAllchangeAena Aeropuer<a title="Airport World, Issue 5, 2011 page 15" href="http://viewer.zmags.com/publication/54a819e6?page=15">Bilbao Airport.Alicante Air</a> Bilbao Airport.Alicante Air<a title="Airport World, Issue 5, 2011 page 16" href="http://viewer.zmags.com/publication/54a819e6?page=16">AIRPORT REPORT: SPAINValencia Airport.</a> AIRPORT REPORT: SPAINValencia Airport.<a title="Airport World, Issue 5, 2011 page 17" href="http://viewer.zmags.com/publication/54a819e6?page=17"></a> <a title="Airport World, Issue 5, 2011 page 18" href="http://viewer.zmags.com/publication/54a819e6?page=18">AIRPORT REPORT: MARRAKECHThinking aheadAlex </a> AIRPORT REPORT: MARRAKECHThinking aheadAlex <a title="Airport World, Issue 5, 2011 page 19" href="http://viewer.zmags.com/publication/54a819e6?page=19"> To strengthen and secure the airport’s rad</a> To strengthen and secure the airport’s rad<a title="Airport World, Issue 5, 2011 page 20" href="http://viewer.zmags.com/publication/54a819e6?page=20">AIRPORT REPORT: WARSAWOn the right trackWit</a> AIRPORT REPORT: WARSAWOn the right trackWit<a title="Airport World, Issue 5, 2011 page 21" href="http://viewer.zmags.com/publication/54a819e6?page=21"> “Far from damaging Chopin, the opening of</a> “Far from damaging Chopin, the opening of<a title="Airport World, Issue 5, 2011 page 22" href="http://viewer.zmags.com/publication/54a819e6?page=22">AIRPORT REPORT: WARSAWNew t</a> AIRPORT REPORT: WARSAWNew t<a title="Airport World, Issue 5, 2011 page 23" href="http://viewer.zmags.com/publication/54a819e6?page=23"></a> <a title="Airport World, Issue 5, 2011 page 24" href="http://viewer.zmags.com/publication/54a819e6?page=24">SPECIAL REPORT: LEADERSHIPTeam ACI WorldM</a> SPECIAL REPORT: LEADERSHIPTeam ACI WorldM<a title="Airport World, Issue 5, 2011 page 25" href="http://viewer.zmags.com/publication/54a819e6?page=25">At home in Montréal (L-R): David Gamper, director</a> At home in Montréal (L-R): David Gamper, director<a title="Airport World, Issue 5, 2011 page 26" href="http://viewer.zmags.com/publication/54a819e6?page=26">SPECIAL REPORT: LEADERSHIP</a> SPECIAL REPORT: LEADERSHIP<a title="Airport World, Issue 5, 2011 page 27" href="http://viewer.zmags.com/publication/54a819e6?page=27">SPECIAL REPORT: LEADERSHIPACI World directors</a> SPECIAL REPORT: LEADERSHIPACI World directors<a title="Airport World, Issue 5, 2011 page 28" href="http://viewer.zmags.com/publication/54a819e6?page=28">SPECIAL REPORT: LEADERSHIPIn it for the long-ha</a> SPECIAL REPORT: LEADERSHIPIn it for the long-ha<a title="Airport World, Issue 5, 2011 page 29" href="http://viewer.zmags.com/publication/54a819e6?page=29">All of the suddenyou are at the15, 20 and25 ye</a> All of the suddenyou are at the15, 20 and25 ye<a title="Airport World, Issue 5, 2011 page 30" href="http://viewer.zmags.com/publication/54a819e6?page=30">SPECIAL REPORT: LEADERSHIPDennis Chant.</a> SPECIAL REPORT: LEADERSHIPDennis Chant.<a title="Airport World, Issue 5, 2011 page 31" href="http://viewer.zmags.com/publication/54a819e6?page=31"></a> <a title="Airport World, Issue 5, 2011 page 32" href="http://viewer.zmags.com/publication/54a819e6?page=32">SPECIAL REPORT: LEADERSHIP “Airports all</a> SPECIAL REPORT: LEADERSHIP “Airports all<a title="Airport World, Issue 5, 2011 page 33" href="http://viewer.zmags.com/publication/54a819e6?page=33">G Hardy Acree.</a> G Hardy Acree.<a title="Airport World, Issue 5, 2011 page 34" href="http://viewer.zmags.com/publication/54a819e6?page=34">SPECIAL REPORT: LEADERSHIPteacher. After four </a> SPECIAL REPORT: LEADERSHIPteacher. After four <a title="Airport World, Issue 5, 2011 page 35" href="http://viewer.zmags.com/publication/54a819e6?page=35"></a> <a title="Airport World, Issue 5, 2011 page 36" href="http://viewer.zmags.com/publication/54a819e6?page=36"></a> <a title="Airport World, Issue 5, 2011 page 37" href="http://viewer.zmags.com/publication/54a819e6?page=37"> Fegan’s group of executive vice presidents</a> Fegan’s group of executive vice presidents<a title="Airport World, Issue 5, 2011 page 38" href="http://viewer.zmags.com/publication/54a819e6?page=38">SPECIAL REPORT: LEADERSHIPWelcome aboardNew IAT</a> SPECIAL REPORT: LEADERSHIPWelcome aboardNew IAT<a title="Airport World, Issue 5, 2011 page 39" href="http://viewer.zmags.com/publication/54a819e6?page=39">SPECIAL REPORT: LEADERSHIPsatisﬁed, we need to</a> SPECIAL REPORT: LEADERSHIPsatisﬁed, we need to<a title="Airport World, Issue 5, 2011 page 40" href="http://viewer.zmags.com/publication/54a819e6?page=40">SPECIAL REPORT: LEADERSHIPcommunity. Despite </a> SPECIAL REPORT: LEADERSHIPcommunity. Despite <a title="Airport World, Issue 5, 2011 page 41" href="http://viewer.zmags.com/publication/54a819e6?page=41"></a> <a title="Airport World, Issue 5, 2011 page 42" href="http://viewer.zmags.com/publication/54a819e6?page=42">SPECIAL REPORT: LEADERSHIPTalkingshopThe Nuan</a> SPECIAL REPORT: LEADERSHIPTalkingshopThe Nuan<a title="Airport World, Issue 5, 2011 page 43" href="http://viewer.zmags.com/publication/54a819e6?page=43">never been experienced in an airport retail envir</a> never been experienced in an airport retail envir<a title="Airport World, Issue 5, 2011 page 44" href="http://viewer.zmags.com/publication/54a819e6?page=44">SPECIAL REPORT: LEADERSHIP</a> SPECIAL REPORT: LEADERSHIP<a title="Airport World, Issue 5, 2011 page 45" href="http://viewer.zmags.com/publication/54a819e6?page=45"></a> <a title="Airport World, Issue 5, 2011 page 46" href="http://viewer.zmags.com/publication/54a819e6?page=46">SPECIAL REPORT: LEADERSHIPGreen gatewayWinnipeg</a> SPECIAL REPORT: LEADERSHIPGreen gatewayWinnipeg<a title="Airport World, Issue 5, 2011 page 47" href="http://viewer.zmags.com/publication/54a819e6?page=47"> “The WAA was willing to be leaders in sust</a> “The WAA was willing to be leaders in sust<a title="Airport World, Issue 5, 2011 page 48" href="http://viewer.zmags.com/publication/54a819e6?page=48">SPECIAL REPORT: LEADERSHIPRec</a> SPECIAL REPORT: LEADERSHIPRec<a title="Airport World, Issue 5, 2011 page 49" href="http://viewer.zmags.com/publication/54a819e6?page=49"></a> <a title="Airport World, Issue 5, 2011 page 50" href="http://viewer.zmags.com/publication/54a819e6?page=50">SPECIAL REPORT: LEADERSHIPGet with theprogramme</a> SPECIAL REPORT: LEADERSHIPGet with theprogramme<a title="Airport World, Issue 5, 2011 page 51" href="http://viewer.zmags.com/publication/54a819e6?page=51"> Any training programme in such a fast-movin</a> Any training programme in such a fast-movin<a title="Airport World, Issue 5, 2011 page 52" href="http://viewer.zmags.com/publication/54a819e6?page=52"></a> <a title="Airport World, Issue 5, 2011 page 53" href="http://viewer.zmags.com/publication/54a819e6?page=53">SPECIAL REPORT: LEADERSHIP An AELP class at Ja</a> SPECIAL REPORT: LEADERSHIP An AELP class at Ja<a title="Airport World, Issue 5, 2011 page 54" href="http://viewer.zmags.com/publication/54a819e6?page=54"></a> <a title="Airport World, Issue 5, 2011 page 55" href="http://viewer.zmags.com/publication/54a819e6?page=55"> 55SPECIAL REPORT: LEADERSHIP</a> 55SPECIAL REPORT: LEADERSHIP<a title="Airport World, Issue 5, 2011 page 56" href="http://viewer.zmags.com/publication/54a819e6?page=56">SPECIAL REPORT: LEADERSHIPtrain them and deve</a> SPECIAL REPORT: LEADERSHIPtrain them and deve<a title="Airport World, Issue 5, 2011 page 57" href="http://viewer.zmags.com/publication/54a819e6?page=57"></a> <a title="Airport World, Issue 5, 2011 page 58" href="http://viewer.zmags.com/publication/54a819e6?page=58">SECURITYHow times havechangedACI’s security an</a> SECURITYHow times havechangedACI’s security an<a title="Airport World, Issue 5, 2011 page 59" href="http://viewer.zmags.com/publication/54a819e6?page=59">the carriage of liquids in hand baggage. And, tha</a> the carriage of liquids in hand baggage. And, tha<a title="Airport World, Issue 5, 2011 page 60" href="http://viewer.zmags.com/publication/54a819e6?page=60">RETAILCandymanWith 70% of airport purchases ma</a> RETAILCandymanWith 70% of airport purchases ma<a title="Airport World, Issue 5, 2011 page 61" href="http://viewer.zmags.com/publication/54a819e6?page=61"> Brand recognition engages the browser to </a> Brand recognition engages the browser to <a title="Airport World, Issue 5, 2011 page 62" href="http://viewer.zmags.com/publication/54a819e6?page=62"></a> <a title="Airport World, Issue 5, 2011 page 63" href="http://viewer.zmags.com/publication/54a819e6?page=63">MARKETING & COMMUNICATIONGoingmobileAn ever</a> MARKETING & COMMUNICATIONGoingmobileAn ever<a title="Airport World, Issue 5, 2011 page 64" href="http://viewer.zmags.com/publication/54a819e6?page=64">MARKETING & COMMUNICATIONalready offering mobil</a> MARKETING & COMMUNICATIONalready offering mobil<a title="Airport World, Issue 5, 2011 page 65" href="http://viewer.zmags.com/publication/54a819e6?page=65">> Advertise on Airport World onlineThe magazine </a> > Advertise on Airport World onlineThe magazine <a title="Airport World, Issue 5, 2011 page 66" href="http://viewer.zmags.com/publication/54a819e6?page=66">ANNIVERSARIESHappy birthday!Joe Bates learns th</a> ANNIVERSARIESHappy birthday!Joe Bates learns th<a title="Airport World, Issue 5, 2011 page 67" href="http://viewer.zmags.com/publication/54a819e6?page=67">The popularity of aviation: thousands of party gu</a> The popularity of aviation: thousands of party gu<a title="Airport World, Issue 5, 2011 page 68" href="http://viewer.zmags.com/publication/54a819e6?page=68">ANNIVERSARIESn 1936nn A rpora er o become T a</a> ANNIVERSARIESn 1936nn A rpora er o become T a<a title="Airport World, Issue 5, 2011 page 69" href="http://viewer.zmags.com/publication/54a819e6?page=69"></a> <a title="Airport World, Issue 5, 2011 page 70" href="http://viewer.zmags.com/publication/54a819e6?page=70">SECURITYLiquid testKen Mann considers whether w</a> SECURITYLiquid testKen Mann considers whether w<a title="Airport World, Issue 5, 2011 page 71" href="http://viewer.zmags.com/publication/54a819e6?page=71"> However, whatever methods are selected b</a> However, whatever methods are selected b<a title="Airport World, Issue 5, 2011 page 72" href="http://viewer.zmags.com/publication/54a819e6?page=72">INVESTING IN AFRICASpotlight on AfricaMomberger</a> INVESTING IN AFRICASpotlight on AfricaMomberger<a title="Airport World, Issue 5, 2011 page 73" href="http://viewer.zmags.com/publication/54a819e6?page=73">INVESTING IN AFRICANorth</a> INVESTING IN AFRICANorth<a title="Airport World, Issue 5, 2011 page 74" href="http://viewer.zmags.com/publication/54a819e6?page=74">INVESTING IN AFRICASenegalSenegal has secured </a> INVESTING IN AFRICASenegalSenegal has secured <a title="Airport World, Issue 5, 2011 page 75" href="http://viewer.zmags.com/publication/54a819e6?page=75">ACI AIRPORT ECONOMICS AND FINANCECONFERENCE & EX</a> ACI AIRPORT ECONOMICS AND FINANCECONFERENCE & EX<a title="Airport World, Issue 5, 2011 page 76" href="http://viewer.zmags.com/publication/54a819e6?page=76">OPERATIONSAll together nowJim Stevenson co</a> OPERATIONSAll together nowJim Stevenson co<a title="Airport World, Issue 5, 2011 page 77" href="http://viewer.zmags.com/publication/54a819e6?page=77"> A multi-disciplinary team of this nature, w</a> A multi-disciplinary team of this nature, w<a title="Airport World, Issue 5, 2011 page 78" href="http://viewer.zmags.com/publication/54a819e6?page=78"></a> <a title="Airport World, Issue 5, 2011 page 79" href="http://viewer.zmags.com/publication/54a819e6?page=79">PROJECT WATCHRegión de Murcia International Air</a> PROJECT WATCHRegión de Murcia International Air<a title="Airport World, Issue 5, 2011 page 80" href="http://viewer.zmags.com/publication/54a819e6?page=80">:25/'&21)(5(1&( (;+,%,7,21Sheraton Denver Downt</a> :25/'&21)(5(1&( (;+,%,7,21Sheraton Denver Downt<a title="Airport World, Issue 5, 2011 page 81" href="http://viewer.zmags.com/publication/54a819e6?page=81">The latest news fromWBP NEWSACI’s World Bus</a> The latest news fromWBP NEWSACI’s World Bus<a title="Airport World, Issue 5, 2011 page 82" href="http://viewer.zmags.com/publication/54a819e6?page=82">Early birdregistrationnow availableEarly bird</a> Early birdregistrationnow availableEarly bird<a title="Airport World, Issue 5, 2011 page 83" href="http://viewer.zmags.com/publication/54a819e6?page=83">ENVIRONMENT NEWSe date!Going greenDominic We</a> ENVIRONMENT NEWSe date!Going greenDominic We<a title="Airport World, Issue 5, 2011 page 84" href="http://viewer.zmags.com/publication/54a819e6?page=84">The last wordAirport World gets up close and per</a> The last wordAirport World gets up close and per<a title="Airport World, Issue 5, 2011 page 85" href="http://viewer.zmags.com/publication/54a819e6?page=85">TRHUENLNAISNTGWHOERADFactfileName: Dr Charles E</a> TRHUENLNAISNTGWHOERADFactfileName: Dr Charles E<a title="Airport World, Issue 5, 2011 page 86" href="http://viewer.zmags.com/publication/54a819e6?page=86">RTRUANFNFINCGSTHAETASDACI trafﬁc trendsACI’s la</a> RTRUANFNFINCGSTHAETASDACI trafﬁc trendsACI’s la<a title="Airport World, Issue 5, 2011 page 87" href="http://viewer.zmags.com/publication/54a819e6?page=87"></a> <a title="Airport World, Issue 5, 2011 page 88" href="http://viewer.zmags.com/publication/54a819e6?page=88"></a>