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Best regards
Zmags
THE AWARD-WINNING VOICE OF THE CAR RETAILING SECTOR www.motortrader.com
motortrader
August 2012
o
WINNER
Business Publication
f the Year Award
m
Moving parts
t
NTERV EW
I
I
Euro Car Parts MD Sukhpal Singh Ahluwalia is ramping
up the UK roll-out of the all-makes parts network P26
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THE AWARD-WINNING VOICE OF THE CAR RETAILING SECT
Are we serious about the automotive industry? Tak
THIS MONTH 03 48 MT Awards Winners 2012 Holden tr
Are we serious about the automotive industry? Tak
COMMENT
06 NEWS ROUNDUP
08 NEWS ROUNDUP
10 NEWS ROUNDUP
A SMOOTHER JOURNEY FOR YOU AND YOUR CUSTOMERS
July market up 12 BEhIND ThE hEADlINES July New
Advertisement FeAture Mobil 1 interviews Silve
14 BEHINd THE HEAdLINES Dealer Group Results Look
Imagine an employee that never took a lunch break
16 behind the headlines Manheim & Motors.co.uk Cl
17 NEW IDEAS: Motors.co.uk hopes to offer featur
18 LAUNCH REPORT Mercedes-Benz A-Class CONQUEST
How to maximise Q. Do you have any
20 INTERVIEW Paul Everitt Facts and figures SMMT c
Have self-registrations increased year on year?
22 EVs MT/British Gas Dealer Survey
Sponsored by 23 80 70 60 50 40 30 20 10
24 EVs MT/British Gas Dealer Survey Gas is able
Sponsored by 25 PLUG AND GO: To
26 MT INTERVIEW Sukhpal Singh Ahluwalia The sum o
27 John Kirwan S ukhpal Sing
28 MT INTERVIEW Sukhpal Singh Ahluwalia
Dropped in backgrounds Let us enhance your vehic
30 MT INTERVIEW Sukhpal Singh Ahluwalia beginni
31 companies that are likely candidates and we a
32 AFTERSALES INSIGHT Robins & Day Coventry Impro
Sponsored by d better 33 Dealerships n
34 HUTTON REPORTS VOLVO SALES PROJECTIONS:
NetDirector® Service PlaNS™ caN helP you Save mor
SERVICE PLANS Upselling 37 SELLING SERVIC
38 SERVICE PLANS Upselling
40 MARKET PLACE Service Plans AutoProtect (MBI)
See our special Service Plans feature on pages 37
42 DIGITAL DEALER The US Experience
l dealership the io is no longer ry measuring too
Get the message? Custo
DMS Market Trends 45 KEYLESS ENTRY: Increasingly
46 DMS Market Trends the DMS parts should be au
47 all DMS vendors across a broad range of franc
48 A great business MT AWARDS New Dealership
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50 MT AWARDS Most Improved Dealership
In association with
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