<br />
November 2011<br />
<br />
the<br />
strategy<br />
issue<br />
<br />
<br />
Marc GrahaM<br />
CEO<br />
aaMcO TransMissiOns inc.<br />
shifTinG inTO<br />
Ingredients for a<br />
successful family<br />
<br />
business Amoros<br />
ecret<br />
Instead o<br />
your pros<br />
let them<br />
<br />
stop playi<br />
fetch<br />
f selling<br />
pects,<br />
sell you<br />
<br />
s<br />
<br />
<br />
<br />
hiGh Gear<br />
A<br />
s the auto-repair<br />
market heats up,<br />
can this car enthusiast<br />
rev AAMCO’s engine?<br />
ng of job creation<br />
The hidden enemy<br />
<br />
<br />
innovation<br />
<a title="pceo.11.11.pdf page 1" href="http://viewer.zmags.com/publication/56bfca69?page=1">November 2011thestrategyissue </a> November 2011thestrategyissue <a title="pceo.11.11.pdf page 2" href="http://viewer.zmags.com/publication/56bfca69?page=2">Mastery in the Art of BusinessLeopard Hanhausen </a> Mastery in the Art of BusinessLeopard Hanhausen <a title="pceo.11.11.pdf page 3" href="http://viewer.zmags.com/publication/56bfca69?page=3">peaceAt National Penn we believe in peace of min</a> peaceAt National Penn we believe in peace of min<a title="pceo.11.11.pdf page 4" href="http://viewer.zmags.com/publication/56bfca69?page=4">NUMBER 11:VOLUME 2:R 2011NOVEMBEShifting </a> NUMBER 11:VOLUME 2:R 2011NOVEMBEShifting <a title="pceo.11.11.pdf page 5" href="http://viewer.zmags.com/publication/56bfca69?page=5"></a> <a title="pceo.11.11.pdf page 6" href="http://viewer.zmags.com/publication/56bfca69?page=6">Spring Mill Corp Center, 1100 E. Hector Street, S</a> Spring Mill Corp Center, 1100 E. Hector Street, S<a title="pceo.11.11.pdf page 7" href="http://viewer.zmags.com/publication/56bfca69?page=7">Photo courtesy of Capone Photography </a> Photo courtesy of Capone Photography <a title="pceo.11.11.pdf page 8" href="http://viewer.zmags.com/publication/56bfca69?page=8">sceneacDnAWBo pr eventThe Greater Philadel</a> sceneacDnAWBo pr eventThe Greater Philadel<a title="pceo.11.11.pdf page 9" href="http://viewer.zmags.com/publication/56bfca69?page=9">surf </a> surf <a title="pceo.11.11.pdf page 10" href="http://viewer.zmags.com/publication/56bfca69?page=10">quick takes NewAge Industries, founded by Raym</a> quick takes NewAge Industries, founded by Raym<a title="pceo.11.11.pdf page 11" href="http://viewer.zmags.com/publication/56bfca69?page=11">made right here in philly HOMEGROWNbreadwith l</a> made right here in philly HOMEGROWNbreadwith l<a title="pceo.11.11.pdf page 12" href="http://viewer.zmags.com/publication/56bfca69?page=12">CEO forumCUltUre By Rachel Ciericulture shopl</a> CEO forumCUltUre By Rachel Ciericulture shopl<a title="pceo.11.11.pdf page 13" href="http://viewer.zmags.com/publication/56bfca69?page=13">BCC-00404_Ad_Version2_Layout 1 5/11/11 11:32 AM P</a> BCC-00404_Ad_Version2_Layout 1 5/11/11 11:32 AM P<a title="pceo.11.11.pdf page 14" href="http://viewer.zmags.com/publication/56bfca69?page=14">con.fi.dencen, [\'kän-f -d n(t)s], English, Fr</a> con.fi.dencen, [\'kän-f -d n(t)s], English, Fr<a title="pceo.11.11.pdf page 15" href="http://viewer.zmags.com/publication/56bfca69?page=15">SeAn mcKinney,CEO, Mitchell & NessNostalgia Co.</a> SeAn mcKinney,CEO, Mitchell & NessNostalgia Co.<a title="pceo.11.11.pdf page 16" href="http://viewer.zmags.com/publication/56bfca69?page=16">CEO forumvendor relAtionShipS By Rachel Cieriv</a> CEO forumvendor relAtionShipS By Rachel Cieriv<a title="pceo.11.11.pdf page 17" href="http://viewer.zmags.com/publication/56bfca69?page=17">When only the best will do,the choice is Finley </a> When only the best will do,the choice is Finley <a title="pceo.11.11.pdf page 18" href="http://viewer.zmags.com/publication/56bfca69?page=18">CEO forummArKetinG By Rachel Cierimarketing fo</a> CEO forummArKetinG By Rachel Cierimarketing fo<a title="pceo.11.11.pdf page 19" href="http://viewer.zmags.com/publication/56bfca69?page=19">could easily “go off message” or write negative r</a> could easily “go off message” or write negative r<a title="pceo.11.11.pdf page 20" href="http://viewer.zmags.com/publication/56bfca69?page=20">the inSiderProviding growth funding for Mid-Atl</a> the inSiderProviding growth funding for Mid-Atl<a title="pceo.11.11.pdf page 21" href="http://viewer.zmags.com/publication/56bfca69?page=21">and cost containment. These strategicthemes tend</a> and cost containment. These strategicthemes tend<a title="pceo.11.11.pdf page 22" href="http://viewer.zmags.com/publication/56bfca69?page=22">CoUnSel inSiGhtHow accountable care organizatio</a> CoUnSel inSiGhtHow accountable care organizatio<a title="pceo.11.11.pdf page 23" href="http://viewer.zmags.com/publication/56bfca69?page=23">Competitive edGe Growing a</a> Competitive edGe Growing a<a title="pceo.11.11.pdf page 24" href="http://viewer.zmags.com/publication/56bfca69?page=24">GroWth GUy </a> GroWth GUy <a title="pceo.11.11.pdf page 25" href="http://viewer.zmags.com/publication/56bfca69?page=25">moderated calls, the executives update eachother</a> moderated calls, the executives update eachother<a title="pceo.11.11.pdf page 26" href="http://viewer.zmags.com/publication/56bfca69?page=26">innovAtor </a> innovAtor <a title="pceo.11.11.pdf page 27" href="http://viewer.zmags.com/publication/56bfca69?page=27">`›”‹·` Ŕ‰` ™Ž~–“‹ŽŠ. ~–›”™œ`Ž‰Š‹ŔŔ Ž`'`“”Š ·‰–—‹</a> `›”‹·` Ŕ‰` ™Ž~–“‹ŽŠ. ~–›”™œ`Ž‰Š‹ŔŔ Ž`'`“”Š ·‰–—‹<a title="pceo.11.11.pdf page 28" href="http://viewer.zmags.com/publication/56bfca69?page=28">tAlent mAtterS Are your strategic plan and tal</a> tAlent mAtterS Are your strategic plan and tal<a title="pceo.11.11.pdf page 29" href="http://viewer.zmags.com/publication/56bfca69?page=29">point BlAnK</a> point BlAnK<a title="pceo.11.11.pdf page 30" href="http://viewer.zmags.com/publication/56bfca69?page=30">ColleCtive WiSdom Make vision the foundati</a> ColleCtive WiSdom Make vision the foundati<a title="pceo.11.11.pdf page 31" href="http://viewer.zmags.com/publication/56bfca69?page=31">Find New Customers Inspire Your People Bu</a> Find New Customers Inspire Your People Bu<a title="pceo.11.11.pdf page 32" href="http://viewer.zmags.com/publication/56bfca69?page=32"> evil PlansHaving Fun on the Road to </a> evil PlansHaving Fun on the Road to <a title="pceo.11.11.pdf page 33" href="http://viewer.zmags.com/publication/56bfca69?page=33">SAVE THE DATECelebrate the 50 fastest-growing co</a> SAVE THE DATECelebrate the 50 fastest-growing co<a title="pceo.11.11.pdf page 34" href="http://viewer.zmags.com/publication/56bfca69?page=34">Live from SmartCEO's G3 ConferenceKEYNOTE ADDRE</a> Live from SmartCEO's G3 ConferenceKEYNOTE ADDRE<a title="pceo.11.11.pdf page 35" href="http://viewer.zmags.com/publication/56bfca69?page=35">Acclaimed business leaders - Content-rich session</a> Acclaimed business leaders - Content-rich session<a title="pceo.11.11.pdf page 36" href="http://viewer.zmags.com/publication/56bfca69?page=36">Shi36 Philadelpfting intoHigh GeaMarc G</a> Shi36 Philadelpfting intoHigh GeaMarc G<a title="pceo.11.11.pdf page 37" href="http://viewer.zmags.com/publication/56bfca69?page=37">www.smartceo.com November 2011 Philadel</a> www.smartceo.com November 2011 Philadel<a title="pceo.11.11.pdf page 38" href="http://viewer.zmags.com/publication/56bfca69?page=38">Marc Graham still remembers the day helearned th</a> Marc Graham still remembers the day helearned th<a title="pceo.11.11.pdf page 39" href="http://viewer.zmags.com/publication/56bfca69?page=39">nuTs anD BOlTs Tinkering with cars was ju</a> nuTs anD BOlTs Tinkering with cars was ju<a title="pceo.11.11.pdf page 40" href="http://viewer.zmags.com/publication/56bfca69?page=40"> Mort Schwartz, a longtime auto industry co</a> Mort Schwartz, a longtime auto industry co<a title="pceo.11.11.pdf page 41" href="http://viewer.zmags.com/publication/56bfca69?page=41">TurninG On fauceTs Today, a visitor to AA</a> TurninG On fauceTs Today, a visitor to AA<a title="pceo.11.11.pdf page 42" href="http://viewer.zmags.com/publication/56bfca69?page=42">BlackHow to focus without fixation on your compan</a> BlackHow to focus without fixation on your compan<a title="pceo.11.11.pdf page 43" href="http://viewer.zmags.com/publication/56bfca69?page=43">You aren’t the only one on the chartCEOMY DREA</a> You aren’t the only one on the chartCEOMY DREA<a title="pceo.11.11.pdf page 44" href="http://viewer.zmags.com/publication/56bfca69?page=44">martCConnect and gainactionable insightsfrom </a> martCConnect and gainactionable insightsfrom <a title="pceo.11.11.pdf page 45" href="http://viewer.zmags.com/publication/56bfca69?page=45">PalmClaim your place in the Circle of Excellenc</a> PalmClaim your place in the Circle of Excellenc<a title="pceo.11.11.pdf page 46" href="http://viewer.zmags.com/publication/56bfca69?page=46">SPLURGEwhat’s your splurge?Every CEO deserves</a> SPLURGEwhat’s your splurge?Every CEO deserves<a title="pceo.11.11.pdf page 47" href="http://viewer.zmags.com/publication/56bfca69?page=47"> You work hard to ensure your special event is</a> You work hard to ensure your special event is<a title="pceo.11.11.pdf page 48" href="http://viewer.zmags.com/publication/56bfca69?page=48">STOP PLAyING FETCHInstead of selling your prospe</a> STOP PLAyING FETCHInstead of selling your prospe<a title="pceo.11.11.pdf page 49" href="http://viewer.zmags.com/publication/56bfca69?page=49"> Cheat? Sounds controversial, right? What i</a> Cheat? Sounds controversial, right? What i<a title="pceo.11.11.pdf page 50" href="http://viewer.zmags.com/publication/56bfca69?page=50">SPECIAL ADVERTISING SECTIONceOs are asked </a> SPECIAL ADVERTISING SECTIONceOs are asked <a title="pceo.11.11.pdf page 51" href="http://viewer.zmags.com/publication/56bfca69?page=51">SPECIAL ADVERTISING SECTIONMichael harris </a> SPECIAL ADVERTISING SECTIONMichael harris <a title="pceo.11.11.pdf page 52" href="http://viewer.zmags.com/publication/56bfca69?page=52">SPECIAL ADVERTISING SECTIONsTePhen GerarD </a> SPECIAL ADVERTISING SECTIONsTePhen GerarD <a title="pceo.11.11.pdf page 53" href="http://viewer.zmags.com/publication/56bfca69?page=53">SPECIAL ADVERTISING SECTIONPeTer luukkO </a> SPECIAL ADVERTISING SECTIONPeTer luukkO <a title="pceo.11.11.pdf page 54" href="http://viewer.zmags.com/publication/56bfca69?page=54">By Barnaby Wickham$16M </a> By Barnaby Wickham$16M <a title="pceo.11.11.pdf page 55" href="http://viewer.zmags.com/publication/56bfca69?page=55">CMYCMMYCYCMYKGRAHAM_SmartCEO.pdf 1 </a> CMYCMMYCYCMYKGRAHAM_SmartCEO.pdf 1 <a title="pceo.11.11.pdf page 56" href="http://viewer.zmags.com/publication/56bfca69?page=56">Is this your only `me' time? Get more `me' time </a> Is this your only `me' time? Get more `me' time <a title="pceo.11.11.pdf page 57" href="http://viewer.zmags.com/publication/56bfca69?page=57">>>>>>>>> digital libraryCREATING CONSUMER D</a> >>>>>>>> digital libraryCREATING CONSUMER D<a title="pceo.11.11.pdf page 58" href="http://viewer.zmags.com/publication/56bfca69?page=58">Welcome to the Digital Edition of SmartCEO magazi</a> Welcome to the Digital Edition of SmartCEO magazi